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호텔 인디고 로체스터 – 메이요 클리닉 에어리어, IHG 호텔 여행 후기

3.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 517개 이용 후기 중 319개" "
평점 8 - 좋아요. 517개 이용 후기 중 116개" "
평점 6 - 괜찮아요. 517개 이용 후기 중 45개" "
평점 4 - 별로예요. 517개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 517개 이용 후기 중 13개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

SANG HYUB

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공간도 넓고 쾌적한 환경이 좋았습니다
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 22일
친애하는 상님,시간을 내어 피드백을 공유해 주셔서 감사합니다. 저희 호텔의 넓은 객실과 편안한 환경이 고객님의 마음에 드셨다니 기쁘게 생각합니다. Hotel Indigo Rochester - Mayo Clinic Area에서 다시 만나 뵙기를 바랍니다.환대와 함께,더그 리드케,총책임자

10/10 - 훌륭해요

CRAIG

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice hotel. Great location, rooms and staff. Convenient tasty dining options in building. Parking is also very convenient. Easy access to downtown and Mayo Clinic.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

andrew 님, Waseca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel in downtown Rochester, MN Parking is easy and you can use the skyway system to get to many places. The person at the front desk was a great help with our questions and very friendly.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Andrew,We're so happy to hear you had a great time with us at Hotel Indigo Rochester - Mayo Clinic Area. Our friendly staff and prime location are just some of the reasons guests love to stay with us, so it's delightful to hear you enjoyed them as well. The next time you're in the area, please do not hesitate to visit us again.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Dale

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that it was connected to the Skyway system
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Dale,Thank you so much for the four stars. We're pleased you had the chance to enjoy our convenient location, connected directly to the skyways, allowing for easy pedestrian access across the city. We hope you will come to stay with us again soon!With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

DOMINIQUE 님, sioux falls

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for Mayo Clinic patients. A skywalk takes you directly there. The entire hotel is new and very clean. Great quiet room. The restaurant is great quality and a lots of choices same for the bar great cocktails.parking in the ramp is easy and goes straight in to the lobby on the second floor. The only complaint is from outside the signage is almost none existent, so very hard to find the first time. Truly a great hotel
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Dominique,Thank you for choosing Hotel Indigo Rochester - Mayo Clinic Area and for sharing your lovely review. We are delighted that our convenient location, peaceful, clean accommodations, and delicious food were everything you needed for a perfect stay. It would be an honor to be your "go-to" hotel on future trips to the area.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Rolf

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick and easy check in with a nice room waiting for us.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Rolf,It was a pleasure to host you at Hotel Indigo Rochester - Mayo Clinic Area. We strive to deliver a seamless experience, so we're happy to read your praise for our efficient check-in process. Please stay with us again!With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Kerstin M

2024년 3월에 1박 숙박함

8/10 - 좋아요

Brandon

연인과의 여행
Thanks. Expensive but decent hotel.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Brandon,Thank you for choosing to stay with us at Hotel Indigo Rochester - Mayo Clinic Area. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. We appreciate your feedback and hope to welcome you back very soon.With Hospitality,Doug Leedke,General Manager

6/10 - 괜찮아요

Cynthia

별로예요: 직원 및 서비스
Closest location to the Civic Center.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Cynthia,Thanks for choosing our hotel. We're pleased you appreciated our convenient location, and we hope you had a comfortable stay. If there is anything we could have done to make your experience better, we encourage you to share your constructive feedback. We hope to see you again next time you're in town. With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Sandra E.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Henry Brown

2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always stay here when we have Mayo Clinic appointments. The skyway system goes from the hotel to the clinic!
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Heidi,It's good to hear that you got the most out of our central location, and we trust you had the comfortable, welcoming experience we are typically known for. Welcoming you back would be a pleasure, so please return soon for another memorable time.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Vicki

좋아요: 청결 상태, 숙박 시설 상태 및 시설
This is the second time we’ve stayed here, and would recommend it to anyone!
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 18일
Dear Vicki,We're proud to include you among our returning guests, and we appreciate your recommendation. Please come stay at Hotel Indigo Rochester - Mayo Clinic Area again soon!With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean hotel. In a great location for patients at the Mayo Clinic. Easily accessible with the choice of the sky walk or from the street. If I make another trip out there, I’ll be staying there again
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear James,We are honored to have earned a perfect rating. It thrills us to know that you appreciated our convenient location near the Mayo Clinic. We serve many patients in the area, and we are glad that you appreciated our high standards of cleanliness and easy access. It delights us to know that you wish to return, and we look forward to welcoming you back for another great stay. With Hospitality,Doug Leedke,General Manager

2/10 - 너무 별로예요

kim

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would like to have had better directions to the location of the front desk on the second floor, this is not a normal position for a front desk check-in. Also I had difficulty getting the room key card to work!!!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Deborah,Thank you for your honest review. It was a pleasure having you join us during your time in Rochester; however, we regret to learn that you were not fully satisfied with your stay. Your suggestion for directions to the front desk as well as your feedback about the room key will be shared with our team for further consideration, as we are always seeking new ways to improve. Take care, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable to lots of dining and entertainment.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Kimberly,Thank you so much for choosing to stay with us at Hotel Indigo Rochester - Mayo Clinic Area. Impressing every guest with a wonderful experience is always a top priority for us, so we're thrilled that was the case for you. It's great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Akbar

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Donnell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Chadd

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Corine 님, Purcellville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location clean
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Corine,We greatly appreciate your review. We're thrilled to know that our prime location and clean accommodations were the highlights of your visit! It would be a pleasure to host you again soon, so hurry back. With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Cynthia

연인과의 여행, 출장 여행
Nice rooms easy access to skywalks.Crave restaurant had an excellent selection of food items, beer and cocktails.wait staff was friendly informative and attentive.Food was very good.Will stay again.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Cynthia,It brightens our day to know that you had a fantastic stay with us! We work hard to meet expectations like yours, and we’re happy to hear our lovely accommodations, hospitable team, and delicious offerings hit the mark for you. Thank you for your kind review, and we look forward to welcoming you back for another great stay soon!With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All around pleasant, comfortable and restful stay.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Kevin,Providing a pleasant and restful stay is one of our top priorities. We're glad to hear we met your expectations, and we look forward to your next visit to Hotel Indigo Rochester - Mayo Clinic Area.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Jenell

2024년 2월에 1박 숙박함

8/10 - 좋아요

Paige

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s in a nice location. It’s a clean hotel. The skyway is convenient.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Paige,Thank you for sharing your experience with us! We're delighted you appreciated our prime location and cleanliness. It's also wonderful that the convenience of our skyway enhanced your overall stay. We're pleased to have had the opportunity to host you, and we are here to welcome you back to Hotel Indigo Rochester - Mayo Clinic Area whenever you need us.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Diana

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice hotel, cozy and upscale. loved the restaurant, excellent menu!
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Diana,It was such a pleasure to welcome you to Hotel Indigo Rochester - Mayo Clinic Area! We're delighted you thoroughly enjoyed your stay with us and that you had the chance to dine at our excellent restaurant. Thank you for your perfect rating, and we hope you return soon.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Heather j

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the there was a Keurig in the room to make a cup of coffee to start out my morning!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Sarah,We were delighted to host your recent stay at Hotel Indigo Rochester - Mayo Clinic Area. It's wonderful to hear you had a positive experience and that you appreciated the convenience of having an in-room coffee maker. Thank you for sharing your kind words, and we hope to have the pleasure of your company the next time you're in the area.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

ROBIN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, food and room!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Robin,Thank you for choosing Hotel Indigo Rochester - Mayo Clinic Area! We're glad our friendly staff, comfortable rooms, and delicious food helped make your visit memorable. The next time you're in the area, please come see us again.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Georgia Michelle

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Jessica

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel Indigo is very convenient for travels who are traveling to the Mayo Clinic. It is connecting the Sky Walk which leads you passed food courts and shopping. One great thing is it wasn’t cold. We are traveling from Florida and not used to this type of cold, so this was super convenient for us. Also, if you need transportation to and from hotel use Uber, we used a shuttle service and it was quite expensive. We will be staying here again! The new room was spacious, clean and up to date and the bed was comfortable.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Jessica,We are pleased that our hotel offered you the comfort and convenience you needed for your visit. It is a great compliment to know that you will choose to stay with us again. We hope you had a safe trip home to Florida, and we look forward to having you as our guest in the future.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Cody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect hotel
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Cody,We're overjoyed to receive your excellent feedback! Thank you for describing your experience with us as perfect. We strive to provide exceptional stays, and we look forward to the pleasure of hosting you again soon!With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Adolfo

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Tim

출장 여행
Odd hotel. You can hear your neighbors. The rooms are small with no counter to work. No real restaurant for coffee tea or quick breakfast
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear Tim,We appreciate your feedback regarding your recent stay with us. While we're disappointed to hear about your rooms not fully meeting your expectations, we value your input. Your comments about the lack of counter space and dining options are also noted, and we'll certainly take them into consideration as we work on improving our offerings. We're always striving to enhance our guest experience, and your input is invaluable in this process. We hope you'll consider giving us another chance to provide you with a more enjoyable stay in the future.With Hospitality,Doug Leedke,General Manager

8/10 - 좋아요

Angel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Carpet in the hallway need cleaning
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Angel,Thank you for your review. Based on your rating, it seems you had an enjoyable overall experience! That said, cleanliness is one of our top priorities, and your feedback will be shared with our internal team. It was a pleasure having you here, and we hope to welcome you back soon.With Hospitality,Doug Leedke,General Manager

8/10 - 좋아요

See

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The employee had great hospitality when checking in. Sunday morning, the water pipe bursted but when called down to the front desk the employees was very nice. I would still like a refund since no one could get ready and shower to get ready for a business conference that we had.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear See,Thank you for sharing your compliments on our team's service, and we will be sure to pass along your kind comments. However, we apologize for the inconvenience you experienced. Please know that with third-party reservations, a refund request must be directed to them, as they are best equipped to assist you and have more access to your billing information. That said, our team will be happy to assist where we can. Thank you, and we hope you will consider staying with us in the future. With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Tiffany A

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location close to Mayo Clinic. I really appreciate the shuttle service. It is very nice to have a restaurant in the building too. Clean and well maintained property.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Julie, Thank you for taking a moment to share your experience at Hotel Indigo Rochester - Mayo Clinic Area. We're delighted our fantastic location suited your needs well and that you utilized our convenient shuttle service. Receiving recognition for our high standards of cleanliness and great restaurant is always appreciated as well! It was a pleasure having you as our guest, and we hope you return soon.With Hospitality,Doug Leedke,General Manager

8/10 - 좋아요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance from the Mayo Clinic.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Martin,We can’t thank you enough for staying at Hotel Indigo Rochester - Mayo Clinic Area, as well as for your kind review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!With Hospitality,Doug Leedke,General Manager

8/10 - 좋아요

Kendilyn 님, Kaukauna

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Michael

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
This is my second stay at Hotel Indigo Rochester. The location is great, and the skyway will get you to Mayo Clinic without having to walk outside (extremely nice when the weather turns cold). Check-in was a breeze, and Crave restaurant is conveniently located in the hotel. Rooms are spacious and fairly comfortable. My only complaint was that the linens on the bed clearly were not changed. The pillow cases were covered with long black hair and what I assume were eyelashes and makeup (as a bald guy, I know it didn't come from me). The sheets were also obviously slept on and a large stain was visible on the top sheet. I don't expect the room to be sterile, but not changing the bedding is just plain lazy and completely disgusting.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Michael,We appreciate your return visit and your feedback. It's great to know that our convenient location and skyway to the clinic added to your experience. Please accept our apologies, however, for any issues with the bedding. We agree that this is not conducive to a comfortable experience, and we'll speak with our housekeeping staff to ensure oversights like this do not happen in the future. Should you be in the area again, please come back to see us.With Hospitality,Doug Leedke,General Manager

6/10 - 괜찮아요

Michelle

출장 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

JODI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to Mayo clinic, with Crave restaurant and subway walking, great when it's below zero temps
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Jodi,Thank you for your recent stay and for taking the time to share your review. We're happy to hear you had a pleasant experience and that you appreciated our ideal location close to Mayo Clinic and the opportunity to try Crave Food and Drink, as well as the convenience of Skyway Access when the temperatures are low. We're grateful for your comments, and we hope to have the opportunity to welcome you back the next time you're in the area.With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tip Top
Very hassle-free. Excellent room service from Crave
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear David,Thank you for taking the time to share your thoughts with us. We are honored to have earned every star of your rating. Our team will be glad to know that you had a hassle-free experience and appreciated the service from Crave. We look forward to welcoming you back. With Hospitality,Doug Leedke,General Manager

10/10 - 훌륭해요

Mahad

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Myra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
If you like high end decorating than this place is for you. Me, I’d rather have a hot breakfast and a nicer gym room and less expensive dining within walking distance.
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Myra,Thank you for sharing your feedback. While we hope you found our accommodations comfortable, it's unfortunate certain aspects of your stay fell short of your expectations. Rest assured, we'll discuss your comments and brainstorm ways to improve. Please consider giving us a chance to change your perceptions. With Hospitality,Doug Leedke,General Manager