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더블트리 바이 힐튼 보스턴 - 록랜드 여행 후기

4 out of 5
더블트리 바이 힐튼 보스턴 - 록랜드
929 Hingham St, Rockland, MA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 907개 이용 후기 중 412개" "
평점 8 - 좋아요. 907개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 907개 이용 후기 중 123개" "
평점 4 - 별로예요. 907개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 907개 이용 후기 중 39개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스
Didn’t like not having water during part of our stay
2024년 4월에 2박 숙박함
답변 제공: Kash 님, 2024년 4월 22일
Dear: Stephanie Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very welcoming. Smelled very nice amd clean staff was very friendly .woukd stay again if in the area again
2024년 4월에 1박 숙박함
답변 제공: Kash 님, 2024년 4월 22일
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Kellie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kash 님, 2024년 4월 11일
Dear: KellieThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place great night manager
2024년 4월에 1박 숙박함
답변 제공: Kash 님, 2024년 4월 11일
Dear: NathanThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Peter J

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'm not sure of what your asking about the property.
2024년 3월에 5박 숙박함
답변 제공: Kash 님, 2024년 4월 11일
Dear: PeterThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was pleasant and very accommodating. Room was clean and spacious for 2 people. Bathroom clean and modern. Continental breakfast (fee) was moderately priced, with an above average selection of breakfast items. Would definitely stay again if in the area.
2024년 3월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 25일
Dear: RichardThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is very friendly and helpful.
2024년 2월에 6박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: SarahThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Yu Hin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs are friendly
2024년 3월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: Yu HinThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 - 좋아요

Matt

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Good stay
2024년 2월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: MattThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 - 괜찮아요

Jenifer

2024년 2월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 21일
Dear: Jenifer, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: RobinThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태
It was fine
2024년 2월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: JulieThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

David

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great property, Staff were exceptional!!
2024년 2월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 - 좋아요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had to go to a funeral nearby so not familiar with area but the hotel was great except that you could hear people in the rooms next door and it echoed in the halls.
2024년 1월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: AnneThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms beds etc Only complaint is you could hear people in rooms next to you.
2024년 1월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: AnneThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Glen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wife and I stayed spur of the moment. Sunday night. Perfect quiet getaway for the night.
2024년 1월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: GlenThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Michelle

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to find, was very clean, the room was really clean and pretty, and I liked the interior design of the building
2024년 1월에 2박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: MichelleThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Reade

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good value, comfortable, friendly staff, convenient
2024년 1월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: ReadeThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Kash 님, 2024년 3월 7일
Dear: DeborahThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Alexandra 님, South Boston

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the night and convenient to where we needed to go the next day. Every staff member was very friendly and welcoming and so helpful when our mini fridge didn’t work! They brought a new one right in and were very easy to work with!
2024년 1월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: AlexandraThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Gregg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People were very friendly, our room was clean and the location was near to our event
2024년 1월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: GreggThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 - 좋아요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: VanessaThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

DIMITRI

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Warren

The shower sprayed all over the floor got soaked.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got There early because we had a red eye flight and the manager let us check in early. Staff is very accommodating and friendly. Close to food and freeways but far enough away that is is quiet.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Vicki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was visiting family in the area. The staff was great. The hotel in my opinion was dark.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Barry

Excellent
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Heather

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Okay but needs improvement
Employees are friendly & hotel was accommodating when we needed to change our room request. Property needs some updating and the room we stayed in needs maintenance. The outlet in the bathroom wasn’t working, the tub stopper didn’t fully work so the water drained, there was a cup of tea in the microwave that was left behind by someone else & in the bathroom there was a sign that said if you forgot something like toothpaste, toothbrush, deodorant etc… those items were available complementary at the front desk and I had forgotten my deodorant, so we asked at the desk and were told that it was available for purchase only. Why put out a sign making the offer?
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

zachary

가족 여행
My room was assigned keys to another party, who walked in around midnight and scared us. This was after we were provided the incorrect room keys and were sent to the incorrect floor.
2023년 12월에 3박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: Zachary Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 - 훌륭해요

Jason

2023년 12월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: JasonThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 - 괜찮아요

Cynthia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
were only given one towel for a four person room; shower was slow and not hot; property had seen better days; a bit beat up
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jeff

2023년 12월에 1박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: JeffThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Frank

연인과의 여행
All personnel were extremely happy and personable
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

kathleen

2023년 12월에 2박 숙박함
답변 제공: Kash 님, 2024년 3월 7일
Dear: KathleenThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The overall stay wasn’t bad but housekeeping knocking at my door before check out time was really frustrating!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Cathleen

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Doreen

2023년 12월에 1박 숙박함

4/10 - 별로예요

Christa

출장 여행
좋아요: 청결 상태
It would have been super if the hotel’s generator had kicked on when the power went out. I was AMAZED that there was NO credit of ANY kind extended on my checkout for the inconvenience of not having power to prepare for the business presentation I had travelled specifically to the hotel to prepare for
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful
답변 제공: Kash 님, 2024년 3월 7일
Dear: MaryThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Annual visit
I stay here every year at this time due to business. I’ve been here 4 years in a row. Always comfortable, quiet, and easy to access. The food is excellent too
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The manager was great and able to get is in a room early after coming from our red eye flight.
2023년 11월에 3박 숙박함
답변 제공: Kash 님, 2023년 12월 5일
Dear Sarah,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 - 좋아요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No Outside Alcoholl allowed in your room
2023년 11월에 4박 숙박함
답변 제공: Kash 님, 2023년 11월 28일
Dear Guest: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
One elevator was broken. Water leak in the main lobby, our bathroom sink did not drain. Heating system was bad, either it gets too hot or too cold.
2023년 11월에 2박 숙박함
답변 제공: Kash 님, 2023년 11월 28일
Dear Guest: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are very accommodating
2023년 11월에 3박 숙박함
답변 제공: Kash 님, 2023년 11월 28일
Dear Guest:Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Kyran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and helpful staff
2023년 11월에 3박 숙박함
답변 제공: Kash 님, 2023년 11월 28일
Dear Guest:Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Kashem DewanGeneral Manager

10/10 - 훌륭해요

Ross

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly, nice bar and restaurant
2023년 11월에 2박 숙박함
답변 제공: Kash 님, 2023년 11월 28일
Dear Guest:Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Kashem DewanGeneral Manager