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이코노 로지 롤라 I-44 엑시트 184 - 미주리과학기술대학교 근처 여행 후기

2 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 419개 이용 후기 중 90개" "
평점 8 - 좋아요. 419개 이용 후기 중 141개" "
평점 6 - 괜찮아요. 419개 이용 후기 중 84개" "
평점 4 - 별로예요. 419개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 419개 이용 후기 중 56개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Solomon

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Samir 님, 2024년 4월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive for 5/5. I hope we will be your hotel of choice when you come to town again.

10/10 - 훌륭해요

Brant

2024년 3월에 5박 숙박함
답변 제공: Samir 님, 2024년 4월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

2/10 - 너무 별로예요

Ali

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty
2024년 2월에 1박 숙박함
답변 제공: Samir 님, 2024년 2월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring this matter to their attention. Thank you for feedback. We apologize for the housekeeping issues, as they are new, will address with the staff as we are getting a lot turnover in this department. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Suzetta

출장 여행
별로예요: 편의 시설/서비스
Old odors no breakfast as listed!!
2024년 1월에 1박 숙박함
답변 제공: Samir 님, 2024년 2월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Thank you for feedback. We apologize for the housekeeping issue, will address with the staff as we are getting a lot turnover in this department. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Samir 님, 2024년 1월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive for 5/5. I hope we will be your hotel of choice when you come to town again.

10/10 - 훌륭해요

Gilbert

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only issue I had was my door lock was NOT working as it should have as I had to walk back to the receptionist desk to have it re-keyed each night that I was staying although within the motel database, they already had my reservations and payment captured for the entire of my stay. That was the only thing bothersome to me on an otherwise great stay!
2023년 12월에 2박 숙박함
답변 제공: Samir 님, 2024년 1월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations but appreciate the ratings. We apologize for the maintenance issues, as they are new, will address with the staff as we are getting a lot of turnover in this department. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. I hope we will be your hotel of choice when you come to town again.

2/10 - 너무 별로예요

Naga Abhilash

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed just for few hours(1.00 AM-8.00 AM) night for sleep and had plumbing issues and informed before leaving and also they charged me $150 with out even informing.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Nathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Samir 님, 2023년 12월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

David

출장 여행
좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Samir 님, 2023년 12월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 5/5. I hope we will be your hotel of choice when you come to town again.

2/10 - 너무 별로예요

Raymond 님, Lewistown

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Sheets and pillow cases were stained. Bathroom was filthy.
2023년 11월에 1박 숙박함
답변 제공: Samir 님, 2023년 12월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for your feedback. We apologize for the housekeeping will address the staff as we are getting a lot of turnover in this department. We could have switched the room if you came to the front desk or we would have switched out the lineans. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Art

좋아요: 청결 상태, 객실의 편안함
tricked
I was quite disappointed when, checking in, the charge was much higher than quoted on line. I had reserved a single bed. None were available. I was told $20 for the small dog and had to pay $30. I was quite disappointed when checking in. The price online was not the same. I paid substantially more. Also the price for the dog was more than quoted.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Steve

2023년 11월에 1박 숙박함
답변 제공: Samir 님, 2023년 12월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Thomas

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entry door had a 1/2 space between the frame and the door, I could see the parking lot light shine through the door. This caused the thermostat to kick on every 2 minutes since the draft was cold and the heater kicked on. The bed sheets I pulled back hat stains on them which I don’t want to guess what kind. Black long hair in and around the bathroom floor, and the shower head was so plugged of lime scale that no water could pass. Old worn out mattress to top it off. Terrible and never again. Looking for a refund from Expedia! Do not stay there!

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel itself is rundown but fine enough for an EconoLodge. I did find roaches in the room. And had very noisy neighbors. The building itself was fine enough. Lots of damage and wear and tear. The AC worked. The tv was good enough. The bed was neither comfortable nor uncomfortable. It was fine. The staff was incompetent but kind. Parking was ample. There is a Dennys and Waffle House within walking distance. If you stay at the motels just a few minutes up or down the highway you can avoid the extra $100, which still hasn’t been returned well over week later, that they demand on checkin. If you’re traveling on a budget AVOID this motel. The rate may be a few dollars higher elsewhere, and it is absolutely worth those few dollars to stay elsewhere.
2023년 10월에 1박 숙박함
답변 제공: Samir 님, 2023년 10월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for feedback. We apologize for the housekeeping, maintenance, and front desk issues will address with the staff as we are getting a lot turnover in all of these departments. As we will contact our pest control company to checkout and as nothing was mentioned at the front desk either. We take a hold of 100 for incidental on credit card, from a third party reservation as we are paid by the third party so any incidentals need to be covered by the guest. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Todd

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Samir 님, 2023년 10월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 10/10. I hope we will be your hotel of choice when you come to town again.

2/10 - 너무 별로예요

Jerry

가족 여행
좋아요: 직원 및 서비스
Extra fees are their scan!
This was just a one night stop on our travels back home. Selected this property as it was pet friendly, near the interstate, and inexpensive. When checking-in, wow! So many additional fees were added that we could have stayed at a 4 star property. While the desk clerk was very apologetic and as nice as could be, this business practice was a major issue for me. It was not about the money as much as the fees.
2023년 10월에 1박 숙박함
답변 제공: Samir 님, 2023년 10월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. In our policy we hold a deposit in the amount of 100 per room for incidentals via cash or via credit card on third party reservation as they do not cover incidentals that are caused by the guest. We charge 20.00 per pet, per night. The reservation states this information is on expedia.com website when you made the reservation, we apologize it was a surprise to you. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Frankay 님, Olathe

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was ok. Breakfast was horrible coffee and a Nutri Grain bar. Weird smell in the room
2023년 9월에 1박 숙박함
답변 제공: Samir 님, 2023년 9월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will bring attention to them. Thank you for feedback. We apologize for the maintenance issues will address with the staff as we are getting a lot turnover in this department. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Hoping the economy will recover over the next a year so we are in better financial position. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Vicki

2023년 9월에 1박 숙박함
답변 제공: Samir 님, 2023년 9월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 10/10. I hope we will be your hotel of choice when you come to town again.

6/10 - 괜찮아요

Joseph

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Our room was fairly clean. It definitely has stains, if ya know what I mean. There's an unadvertised fee they put on your card of 100$, on a form they demand you sign. There were a few things left blank on that form that I filled in as it seemed a bit scammy.
2023년 9월에 1박 숙박함
답변 제공: Samir 님, 2023년 9월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring this matter to their attention. Thank you for your feedback. We apologize for the housekeeping issues, as they are new, will address with the staff as we are getting a lot turnover in this department. If you had mentioned to the front desk, they would have accommodated something for you. As we receive the payment from third party so we are responsible for the incidentals from the guest. In our policy we hold a deposit in the amount of 100 per room for incidentals via cash or via credit card in our third party reservation it is mentioned in all the partners sites. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Uriel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Racist
답변 제공: Samir 님, 2023년 9월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

MITESH

2023년 8월에 2박 숙박함
답변 제공: Samir 님, 2023년 9월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great value for the price. Rooms were clean and staff was friendly and helpful. Mattresses were not very comfortable.
2023년 8월에 1박 숙박함
답변 제공: Samir 님, 2023년 8월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring attention to them. Thank you for feedback. Due to COVID we had a setback, there was a financial burden so we had to defer some of our improvements. Hoping the economy will recover over the next year so we are in better financial position. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

ROBERT 님, Golden City

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It was a good price and mostly okay.
2023년 7월에 1박 숙박함
답변 제공: Samir 님, 2023년 8월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 5/5. I hope we will be your hotel of choice when you come to town again.

2/10 - 너무 별로예요

Crystal

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EWW, BED BUGS
BED BUGS AND RUDE CUSTOMER SERVICE, 2 Adult bedbugs seen quickly in room and saw 2 in the lobby after finding the 2 in our room. under beds were very dirty aswell.
2023년 7월에 1박 숙박함
답변 제공: Samir 님, 2023년 8월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for feedback. We apologize for the housekeeping will address with the staff as we are getting a lot turnover in this department. We offered to switch the room but it was denied. We had pest company come by to verify if bed bugs but advised no bed bugs. Bed bugs are not visible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Shirley

별로예요: 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Samir 님, 2023년 8월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Kathryn

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked this for the same day. Since it was 2 am it automatically went to the next day. I did not need this for the next day. At first the location would not answer the phone so I could make this change. Once they did, they refused to change the date. So they stole over $70 from me by refusing to make a simple change 5 minutes after booking this. What a total scam. They could have easily made this change so I could sleep instead of driving 2 hours almost asleep on the road because after that I couldn’t afford to book another property. The reviews are terrible-dirty sheets and many other things. Why is Expedia using a property like this?
2023년 7월에 1박 숙박함
답변 제공: Samir 님, 2023년 7월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge near Missouri University of Science and Technology. On behalf of our entire team, I would like to apologize for failing to exceed your expectations in regard to the reservation. The night audit runs at 4:00 am not 2:00 am. Our office is open 24/7. If you had called the front office anytime, we would be well informed to help you out. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. I hope we will be your hotel of choice when you are in town next time.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Samir 님, 2023년 7월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

4/10 - 별로예요

amanda

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I checked in late about 3am was woke up by housekeeping at 7:45 then at 10 I was reminding again check out was at 11 then 10:45 they was knocking on the door to let me know once Again that check out was 11. I would have thought since I checked in so late that some consideration would have been giving. Very tan down n dirty
2023년 6월에 1박 숙박함
답변 제공: Samir 님, 2023년 7월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Thank you for feedback. We apologize for the housekeeping will address with the staff as we are getting a lot turnover in this department but our checkout time is 11:00 am the next day as the staff leaves for the day so we do not have anyone else to clean rooms. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Anita

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its filthy ac didn’t work non smoking room reeked of cigarette smoke rude people. Would not refund my money.
2023년 6월에 1박 숙박함
답변 제공: Samir 님, 2023년 6월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. The maintenance person went to fix the a/c unit it was fixed. In regard to smoke smell it was a non smoking room. In regard for the refund, we offered to exchange the room but you refused. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Vanessa

2023년 6월에 1박 숙박함
답변 제공: Samir 님, 2023년 6월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Dejason

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
they advertise breakfast. There was none room for extremely dirty poor lighting in the parking lot.
2023년 6월에 1박 숙박함
답변 제공: Samir 님, 2023년 6월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Thank you for feedback. We apologize for the housekeeping issue, will address with the staff as we are getting a lot turnover in this department. As we will look into the lighting for the parking lot. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Mohammed

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
This is for sure the most disgusting hotel I've ever stayed in. I DONT recommend this place. With i went to check in they asked for multiple credit cards. There beds are disgusting because they don’t clean them they just remake the bed with the dirty sheets. The room smells disgusting I couldn’t sleep because of it.
2023년 5월에 1박 숙박함
답변 제공: Samir 님, 2023년 6월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We apologize for the housekeeping issues, will address with the staff as we are getting a lot turnover in this department. We could have switched the room if you came to the front desk. Due to COVID there was a financial burden so we had to defer some of our improvements. Hoping the economy will recover over the next year so we are in better financial position.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Brad

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Loud
2023년 5월에 7박 숙박함
답변 제공: Samir 님, 2023년 5월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring this matter to their attention. Thank you for feedback. We apologize for the loud noise. As for the noise guests, you could have called the front desk and they would have called the guest that was making the noise or come down have them take it inside the room. We apologize for this inconvenience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
No breakfast should be noted when reservation is made.
2023년 5월에 2박 숙박함
답변 제공: Samir 님, 2023년 5월 17일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Samir 님, 2023년 5월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

4/10 - 별로예요

Maria

가족 여행
별로예요: 숙박 시설 상태 및 시설
Expensive for what you get. Run down and extremely basic. Door didn't close properly and had big gaps between the door and facing. Springy, worn mattress, but nice pillow. Lits of light pouring in through the floodlight outside. No breakfast. Not sure why motels in this area are so pricey for such a run down strip.
2023년 5월에 1박 숙박함
답변 제공: Samir 님, 2023년 5월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have new staff. We will bring attention to them. Thank you for feedback. We apologize for the maintenance issues will address with the staff as we are getting a lot turnover in this department. Due to COVID there was a financial burden so we had to defer some of our improvements. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Hoping the economy will recover over the next a year so we are in better financial position. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Wade

2023년 4월에 2박 숙박함
답변 제공: Samir 님, 2023년 5월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

8/10 - 좋아요

Octavio 님, Tampa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great only the breakfast you offer is more like snacks
2023년 4월에 1박 숙박함
답변 제공: Samir 님, 2023년 4월 30일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1950’s charm and convenient.
It was just off the expressway and close to several restaurants within walking distance. The staff were friendly and the price was reasonable. It was a mid-century modern 1950’s style place that I found charming. The room was very big and comfortable. The breakfast was only coffee and a few snack bars so don’t stay there for the breakfast.
2023년 4월에 1박 숙박함
답변 제공: Samir 님, 2023년 4월 30일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Katherine

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
We found partially eaten french bread in our top dresser drawer. It was from April 7th. So the room is not cleaned well. We also found hair clips by the end on the left in one of our rooms. Also there is no breakfast, even though its still advertised with complimentary breakfast.
2023년 4월에 1박 숙박함
답변 제공: Samir 님, 2023년 4월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As we have started to give breakfast and I had an employee get COVID so this a substitute to full breakfast oppose to offering nothing. We had to make an executive decision on giving packaged pastry on the go and we had coffee. As due to COVID we want to keep our guests safe, and our employees safety. Thank you for feedback. We apologize for the housekeeping issue, will address with the staff as we are getting a lot turnover in this department. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Edmund

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice for the "Econo Lodge" brand...
2023년 4월에 1박 숙박함
답변 제공: Samir 님, 2023년 4월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

2/10 - 너무 별로예요

Joanna

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Misleading
The pictures are definitely misleading looks like they've remodeled one or two rooms and the rest are still outdated. We reserved a queen size room and asked for it to be on the ground level and once we got there it was on the second level on the back side of the building so we had to walk upstairs and being disabled. We asked to switch to a different room that was on the ground level and told it was more charge. The bed wasn't that bad but everything is still outdated unlike the photos that are on the website.
2023년 4월에 1박 숙박함
답변 제공: Samir 님, 2023년 4월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We apologize for the front desk issues, will address with the staff as we are getting a lot turnover in this department. Due to COVID there was a financial burden so we had to defer some of our improvements. Hoping the economy will recover over the next year so we are in better financial position. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Dawn

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and easy to find.
2023년 3월에 1박 숙박함
답변 제공: Samir 님, 2023년 4월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

8/10 - 좋아요

Marlo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Samir 님, 2023년 3월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 5/5. I hope we will be your hotel of choice when you come to town again.

8/10 - 좋아요

Courtney

2023년 3월에 2박 숙박함
답변 제공: Samir 님, 2023년 3월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We strive to achieve 5/5. I hope we will be your hotel of choice when you come to town again.

10/10 - 훌륭해요

Neil 님, Mamaroneck

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was fine.
2023년 3월에 1박 숙박함
답변 제공: Samir 님, 2023년 3월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be your hotel of choice when you come to town again.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and Clean
2023년 3월에 1박 숙박함
답변 제공: Samir 님, 2023년 3월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Samir 님, 2023년 2월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be hotel of choice next time that you are in town.

10/10 - 훌륭해요

Corey 님, Lewisville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place! Check in was easy, Bed was comfy, room was clean .
2023년 1월에 1박 숙박함
답변 제공: Samir 님, 2023년 1월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I hope we will be your hotel of choice when you come to town again.

4/10 - 별로예요

Staci

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
I will start with what i liked. The front desk staff were very nice. We were given 2 rooms side by side, non smoking and downstairs. It was very reasonable prices. Here's what I didn't like. We had dried feces and blood and snot or ?use your imagination smeared all over the bed sheets on my mother's bed next to the window in 110, which tells me they dont change or wash sheets or blankets. The blankets were gross. It was very noisy upstairs were jumoing and stomping kids all night. Hair all over both bathrooms and in both tubs which no one swept or inspected. On my lotion and shampoo bottle in 111 was smeared feces all over them??? Splattered brown perhaps coffee or ? Stains all over wall above sink in 111. Very nasty rooms all together. I have seen truck stop bathrooms cleaner. So I will not be going back or leaving good reviews. Our stay was horrible and I didn't mention this to the front desk man who couldn't really understand english anyway. Nice but printing receipts were slow. He didnt know what he was doing. Also no coffee made in lobby and they are still using covid as excuse for no free breakfast so they can save money on food. Awful experience. We had to go to Dennys which was also disappointing and filthy.
2022년 12월에 1박 숙박함
답변 제공: Samir 님, 2023년 1월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Thank you for feedback. We apologize for the housekeeping will address with the staff as we are getting a lot turnover in this department. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.