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페어필드 인 바이 메리어트 포트 레오나드 우드 세인트 로버트 여행 후기

2.5 out of 5
페어필드 인 바이 메리어트 포트 레오나드 우드 세인트 로버트
131 St Robert Blvd, St. Robert, MO

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 270개 이용 후기 중 162개" "
평점 8 - 좋아요. 270개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 270개 이용 후기 중 15개" "
평점 4 - 별로예요. 270개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 270개 이용 후기 중 5개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Tamahara

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient and employees were super nice.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to our place to visit. We had a small problem with the bathroom door
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Erica J.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved our stay
Very happy and impressed with our stay. The room was terrific and the bed was very comfortable. Clean The staff was also above par and truly wanted to be helpful and enjoy our stay! We will be back soon!
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Shayla

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Clean
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Tennli

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

David

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Melissia

가족 여행
좋아요: 편의 시설/서비스
Very clean. Staff is friendly. Close walk to good food.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Lori

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Xin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was great to stay there.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay!
My family of 4 stayed overnight as we passed through on a road trip. The hotel was perfect! Checked in at 10:15 pm after a long day of driving. Small lobby & breakfast area was updated and clean. Room was extremely clean and smelled fresh! Carpet, furniture, bathroom, etc were all updated. I usually never walk on hotel carpet without shoes, but I felt comfortable to do so here and my feet stayed clean. Bedding was clean with a comfy duvet. Bed was fairly firm, but not rock hard. 5 places to plug in chargers on night stand and desk. The bathroom was spotless! Instead of a tub/shower it was a walk in shower with glass sliding doors (I thought, how do they keep them so clean!) 4 bath towels, 3 hand towels and wash rags. Air conditioning worked well to keep the room nice and cool. We didn’t use the indoor pool, but it looked clean. Breakfast was good and had lots of options. See pics. Scrambled eggs, egg bites or quiche (?), sausage, oatmeal, make your own waffles, yogurt, fruit, bagels, muffins, english muffins, gluten free muffins & bagels, regular & chocolate milk, orange, apple, & cranberry juices, & coffee. There was an awesome assortment of toppings you could put on the oatmeal or yogurt. They had all the regular breakfast condiments plus Nutella, peanut butter, honey, sugar free syrup, and even salsa for the eggs. The coffee area had a variety of creamers and sugars, hot water with a few tea options, and hot chocolate packets. I highly recommend this hotel!
Eggs
Sausage
Toppings for oatmeal or yogurt
Gluten free muffins & bagels
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

2023년 4월에 2박 숙박함

10/10 - 훌륭해요

JOSSIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

8/10 - 좋아요

Anali

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
CS great! Room was clean, they have a small are too buy water and essentials like toothbrush pads etc. Walmart is only 5 mins away, there are a lot of restaurants and a winery 30 mins away in St James. I stayed here one night with my son who graduated the army. If you are visiting to go to a Ft Leonard wood grad make sure to check their direct website for family day and graduation day, also join their FB group. The base is near St Roberts entrance from this Hotel and ( another one I stayed) about 12-15 min drive, line to get in can get long but it moves so give yourself enough time for that and if you care to get a good seat arrive early and bundle up good bc it’s very cold or have your family stay in the car if you have little ones or elderly on family day they let you in right at the hour and on graduation day 15 min early and they will bring more chairs out if needed. Both days you’ll get your soldier outside and on family day not sure if all companies allow soldiers to leave base but if they do they can only go out so far… they’ll give you instructions before they release them to their families oh and make sure your DL or ID have the star and that all adults have it. And if you’re not a US citizen ( not sure residents) you have to go a day before to the visitor center with your identification papers. Everything is on the FAQ on their website and be ready to probably fly back with a duffel bag full of your soldiers stuff.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean, comfortable and warm. The staff was very nice and helpful. Made us feel very welcomed.
2022년 11월에 2박 숙박함

8/10 - 좋아요

Jessica 님, Okawville

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff were all very friendly and helpful. The toilet had the water shut off for some unknown reason worked fine once back on. The tub had stains on the bottom that looked like cleaner that wasn’t wiped up properly.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staff that we had contact with were exceedingly friendly and helpful! The room was very nice and very clean. We would definitely stay here again.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

ANA 님, Plantation

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

ANA 님, Plantation

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 4박 숙박함

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nothing fancy
Nothing fancy clean and beds were comfortable. The room did not have USB outlets so that indicates age of motel. Just a little odd.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Brad

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
Overall a very nice hotel. Found long brown hair in the bathroom and bed when we checked in. We slept in the other bed which was fine.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

john

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

ROBERT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very fresh and clean. The staff was friendly and always willing to help.
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay here-you’ll like it.
Too was clean and quiet. The staff was great.
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Anthony

2022년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Time
Wonderful stay, Wonderful service.
2022년 3월에 2박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was so warm and welcoming.
2022년 2월에 3박 숙박함
답변 제공: Samantha Davila 님, 2022년 2월 23일
Dear Mark, Thank you for the wonderful review. We always appreciate the feedback and we hope you will stay with us again if your travels bring you back to the area.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They made accommodations for my son who is military and needed a room last minute. Much appreciated
2022년 1월에 1박 숙박함
답변 제공: Samantha Davila 님, 2022년 1월 24일
Dear Stephanie, Thank you for reviewing our hotel. We are so pleased to know that we were able to accommodate your sons needs during his recent stay.

10/10 - 훌륭해요

Randall C Baird

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2022년 1월에 1박 숙박함
답변 제공: Samantha Davila 님, 2022년 1월 24일
Dear Randall C Baird, Thank you for reviewing our hotel. We are pleased to know that you had a great stay.

2/10 - 너무 별로예요

Lori

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible room
Horrible stay. First of all the staff was having a meeting in the middle of hallway right near check in desk and the place is so small so they should have picked another spot for a meeting. I said excuse me and they didn’t move or acknowledge me. Very rude! The room was so dirty. I will never stay again. Shower curtains were dirty and stained and the two comforters on both beds were dirty and stained. No sink in bathroom instead it’s outside Of bathroom and especially with covid precautions now it’s just so unsanitary to not have a sink in bathroom. We ran out of toilet paper just leave enough so we don’t have to deal with that. Not enough towels. And several plugs were unreal when we used the hair straightener or curling iron it kept coming out of the socket. So inconvenient and very dirty. For the price I paid this should have been super clean and tidy! I will never go again!!!!
2021년 12월에 2박 숙박함
답변 제공: Samantha Davila 님, 2021년 12월 17일
Dear Lori, Please accept our sincere apologies for the issues your encountered during your recent stay with us. We strive to provide a service that makes our guests want to return and provide a room that is clean and reflects our highest quality standards. Unfortunately, we have fallen short of this goal. I can understand how frustrating this experience must have been for you. We have shared your review with our staff to improve moving forward. We hope you will give us another opportunity to better serve you if your travels bring you back to the area.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스
Very good breakfast. Helpful and friendly staff. Very nice hotel. Was not impressed with room upkeep tho. Trash was not emptied and towels were not replaced. Used ones were not picked up. Coffee misc was not replaced.
2021년 11월에 3박 숙박함
답변 제공: Samantha Davila 님, 2021년 12월 17일
Dear Pamela, Thank you for reviewing our hotel. We are pleased to know that you enjoyed our breakfast and encountered our wonderful staff. Please accept our apologies for not meeting expectation with our cleaning service and items not being replaced during your stay. We have shared your review with our team to improve our service moving forward. We hope if your travels bring you back the the area you will give us another opportunity to better serve you.

10/10 - 훌륭해요

Tami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot breakfast every day was a plus. Very convenient location if visiting Fort Leonard Wood. Walmart and restaurants were very close. Staff was very friendly. I enjoyed the Christmas decorations.
2021년 11월에 3박 숙박함
답변 제공: Samantha Davila 님, 2021년 12월 17일
Dear Tami, Thank you for the wonderful review. We are so pleased to know that you enjoyed our hot breakfast, convenient location, staff and our beautiful Christmas decorations. We hope you will stay with us again in the near future.

8/10 - 좋아요

Brandi Lyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was extremely friendly. Breakfast was good. Pool was small and hot tub permanently closed. Rooms were good but thin walls and ceilings so you could hear everything and everyone.
2021년 11월에 2박 숙박함
답변 제공: Samantha Davila 님, 2021년 12월 17일
Dear Brandi Lyn, Thank you for reviewing our hotel. We are so glad you enjoyed our breakfast and encountered our friendly staff who promise to make our guest feel welcome. Please accept our apologies for not meeting expectation with our small pool, hot tub permanently being shut down and thin walls. We have shared your review to our staff to better improve our service. We hope you will consider staying us again if your travels bring you to the area.

10/10 - 훌륭해요

mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay
Grandparents weekend with 2 littles. Per the kids, we MUST have an indoor pool. Let me tell ya, that pool was perfect!! The temp was absolutely prefect to walk right in and just relax. Even the 3 year old so ohhhhhh as he got in. The beds were super comfortable, the shower was hot and strong. Front desk was so nice, easy check in, easy check out. Fairfield, we will continue to use your line of hotels!!
2021년 10월에 2박 숙박함
답변 제공: Samantha Davila 님, 2021년 11월 1일
We are so pleased to know that you all enjoyed our indoor pool, comfortable beds, shower and nice front desk staff. We hope you will stay with us again if your travels bring you back to the area and we are so glad to know that you will continue to travel with our line of hotels.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The unpleasant night clerk
When we arrived to the room it appeared to be very nice, the room didn't have but one roll of tissue and not enough towels or soap and the back of the toilet had not been cleaned, I requested more, and did not receive them. The next night I requested for my room to be cleaned the front desk clerk was going to let the housekeepers know. Later that evening the room still had not been cleaned. I called the front desk again and told the night clerk and she had an attitude. Did not want to bring up clean linen, then reach into the dirty linen to put it back on my bed. I asked for more coffee for the room and she told me that I had to go down to the lobby to make my own coffee, she didn't want to give me any for my room. For that i was not very happy. The breakfast was very good and the waitress was very sweet and pleasant, she made the hotel a FIVE STAR by herself.
2021년 10월에 2박 숙박함
답변 제공: Samantha Davila 님, 2021년 10월 31일
Please accept our sincere apology for not meeting your expectation during your recent stay with us regarding the many issues you experienced. We strive to provide our guests the highest quality standards however, we have fallen short of this goal during your recent stay. We have shared your feedback with the appropriate management team to ensure we correct these issues moving forward. We appreciate your feedback and we hope you will give us another opportunity to better serve you in the near future. We are pleased to know that our breakfast attendant and breakfast was good and you enjoyed.

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly people, comfortable bed/pillows, good shower pressure, hot breakfast.
2021년 10월에 1박 숙박함
답변 제공: Samantha Davila 님, 2021년 10월 31일
Thank you for taking the time to review our hotel. We always appreciate the feedback to share with our team on our performance. We hope if your travels bring you back to the area you will stay with us.

10/10 - 훌륭해요

Heriberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience!
It was great! The room was clean. They cared about my husband’s needs and were very accommodating. Breakfast was awesome! Location was great, close to everything. We were able to walk to shopping centers, and to nearby restaurants. Great experience! A+
Sunset
2021년 10월에 2박 숙박함
답변 제공: Samantha Davila 님, 2021년 10월 31일
Thank you for the wonderful review. We are so pleased to know you enjoyed your stay with us. We hope you will come lodge at our hotel if your travels bring you back to the area.

10/10 - 훌륭해요

Angela

2021년 10월에 1박 숙박함

10/10 - 훌륭해요

dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and Well maintained
2021년 9월에 1박 숙박함
답변 제공: Samantha Davila Perez 님, 2021년 10월 6일
Dear Dana, Thank you for reviewing our hotel. We are pleased to know you enjoyed your stay.

6/10 - 괜찮아요

Tyrone

2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Ramon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service & friendly service 👍
2021년 9월에 1박 숙박함
답변 제공: Samantha Davila Perez 님, 2021년 9월 23일
Dear Ramon, Thank you for reviewing our hotel. We appreciate the feedback.

2/10 - 너무 별로예요

Hyon chong

2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly, convenient to get to Ft. Leonward Wood
2021년 9월에 2박 숙박함
답변 제공: Samantha Davila Perez 님, 2021년 9월 13일
Dear Elizabeth, Thank you for the wonderful review. We appreciate the feedback.

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 8월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very polite and friendly staff
2021년 8월에 1박 숙박함
답변 제공: Samantha Davila 님, 2021년 8월 23일
Thank you for taking the time to review our hotel. We are so pleased to know you enjoyed out wonderful staff who strive to provide the highest quality standards during our guests stay. We hope you will stay with us again if your travels bring you back to the area.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so helpful and friendly. They were able to accommodate all of our request and did it with ease and a smile.
2021년 8월에 3박 숙박함
답변 제공: Samantha Davila 님, 2021년 8월 23일
Thank you for reviewing our hotel. We are so glad to know that we were able to accommodate all your requests and did it with ease and a smile. We strive to make all our guest feel welcome and provide a service that makes them want to return. We hope to see you again in the near future.

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t really seem Marriott quality
It is ok but not what I expect from a Marriott property. For instance, the toilet was a small, round one like at a Motel 6. Not a big deal but not as nice as I expect from Marriott. Other than that it was just ok.
2021년 8월에 2박 숙박함
답변 제공: Samantha Davila 님, 2021년 8월 23일
Thank you for reviewing our hotel. Please accept our sincere apologies for not meeting your expectations with our toilets we provide in our guestrooms. We hope you will give us another opportunity to better serve you if your travels bring you back to the area.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay for Family
The room was clean and in excellent condition except the bathroom TP holder and grip bar in the shower were very loose and unsecure. Staff was friendly and helpful. Grounds were clean and offered miniature golf, grilling, indoor pool. Full breakfast. Comfortable bed.
2021년 8월에 1박 숙박함
답변 제공: Samantha Davila 님, 2021년 8월 16일
Dear Jennifer, Thank you for your time rating our hotel a 10 ranking. We are so pleased to know our hotel meet your expectations. Please accept our sincere apologies for the TP holder and grip bar being loose and unsecure. We have informed the proper department to fix these issues moving forward. We hope you will stay with us again if your travels bring you back to the area. Thank you for staying with us.