The staff was incredible.thank you emilia and ceccilia and anyone else i cant remember of. Always helpful,very fast response-can be reached via whatsapp as well. They recommend good dining options and tours if you need as well. Everyone is very sincere,kind and conversational-sweet touches in our rooms like kind notes and sweets or gestures like a facial cream as a gift etc were all very kind. The rooma are kept very clean,the laundry services also efficient and the lobby is cosy with complimentary sweets buffet along with a nice bar.