My experience was EXTREMELY disappointing. It was a bait and switch--my confirmed reservations were canceled for no apparent reason and with no warning. I was left in the position of accepting lodging in a substandard hotel--another property owned by the owner of Nataly's House. It did not at all meet the description of Nataly's House, even though I was told that they were very similar and very near each other. My experience was stressful, disappointing, negative and one that will not be repeated as I am pretty sure that I will not use Expedia or AARP for making arrangements of this type again.