하이킹

를레 마달레나 여행 후기

를레 마달레나
Piazza della Maddalena, 6, Rome, RM

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 540개 이용 후기 중 384개" "
평점 8 - 좋아요. 540개 이용 후기 중 112개" "
평점 6 - 괜찮아요. 540개 이용 후기 중 26개" "
평점 4 - 별로예요. 540개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 540개 이용 후기 중 9개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

hee sub

출장 여행
좋아요: 청결 상태, 직원 및 서비스
위치 굿
2023년 3월에 1박 숙박함
답변 제공: Francesco 님, 2023년 3월 25일
정말 친절하세요, 감사합니다

10/10 - 훌륭해요

SUNHO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 위치!!
로마 여행을 하기 위한 최고의 위치였으며, 너무 친절하게 대해 주셔서 즐거운 여행을 할 수 있었습니다. 왠만한 시내는 다 도보로 다닐 수 있었구요. 주변 치안도 안전한 편이였고, 음식점도 많아 편리 했네요. 단, 2층에 위치해 있는데 무거운 짐을 가져가시는 여자분들은 유의하셔야 할 듯... 엘리베이터가 없어요.
2022년 9월에 4박 숙박함
답변 제공: Francesco 님, 2022년 9월 22일
Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
판테온 바로 앞에 위치하여 트레비 분수 등 주요 관광지를 도보로 이동가능하여 편하게 잘 이용하였습니다.
2020년 1월에 4박 숙박함
답변 제공: Francesco Amore 님, 2020년 2월 3일
Thank you

10/10 - 훌륭해요

YOONSIK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 위치
위치가 판티온 바로 옆이라서, 주요한 관광지를 걸어서 볼 수 있는 최적의 위치입니다. 16세기 건물을 잘 고쳐서 내부는 이쁘고, 불편함 없이 잘 되어있습니다. 오래된 건물이라, 엘리베이터가 없어 짐을 옮기기에 조금 불편하기는 했지만, 그 이외에는 매우 훌륭합니다. 관광지 중앙이라서 택시나 호텔 셔틀 서비스 이외에는 호텔 앞까지 진입이 어렵습니다.
2019년 10월에 1박 숙박함
답변 제공: Francesco Amore 님, 2019년 10월 16일
Thank you for your review, we look forward to your next stay!

10/10 - 훌륭해요

Dirk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hervorragendes Hotel mitten im Herzen Roms
2024년 3월에 3박 숙박함
답변 제공: Francesco 님, 2024년 3월 27일
Danke! :-)

10/10 - 훌륭해요

Marvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tranquilo y acogedor hotel. Excelente ubicación.
2024년 3월에 2박 숙박함
답변 제공: Francesco 님, 2024년 3월 21일
Muchas gracias! :-)

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Monica and the rest of the staff was amazing. We would stay here again.
2024년 2월에 2박 숙박함
답변 제공: Francesco 님, 2024년 3월 4일
Thank you! :-)

8/10 - 좋아요

Joey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Subject: Positive Feedback on My Stay at Your Hotel Dear Relias hotel and management I hope this email finds you well. I am writing to express my utmost satisfaction regarding my recent stay at your hotel in Rome. This was my first time visiting the city, and I must say that the experience has been nothing short of remarkable. The location of your hotel is perfect as it is close to everything I wanted to explore during my visit. It made it convenient for me to navigate the city and make the most out of my time there. Additionally, the cleanliness of the hotel exceeded my expectations, making my stay comfortable and enjoyable. I would like to specifically mention the exceptional service provided by Rachel during my stay. Her pleasant and friendly demeanor made me feel welcome and valued as a guest. Her professionalism and willingness to assist with any inquiries I had truly enhanced my overall experience at your hotel. Based on my positive experience, I wholeheartedly recommend your hotel to anyone looking for accommodation in Rome. I am grateful for the excellent service and hospitality I received during my time at your establishment. Thank you once again for making my stay in Rome a memorable one. I look forward to returning to your hotel in the future. Warm regards, Joey
2024년 2월에 3박 숙박함
답변 제공: RelaisMaddalena 님, 2024년 3월 4일
Thank you for your review! We appreciate your comments and look forward to seeing you again soon,

10/10 - 훌륭해요

Ysabella

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Glorious location and the front desk staff was amazing
2024년 2월에 2박 숙박함
답변 제공: Francesco 님, 2024년 3월 2일
Thank you

10/10 - 훌륭해요

Leah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Monica was AMAZING. Very welcoming. The room was wonderful. Fantastic location. I would absolutely stay here again.
2024년 2월에 1박 숙박함
답변 제공: Francesco 님, 2024년 2월 12일
Thank you so much! Looking forward to your next visit already

8/10 - 좋아요

Aysegul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a semi Airbnb type of a hotel which gives you the feeling of living in Rome rather than visiting. Rooms are on the larger side, clean and comfortable, breakfast is basic but good. It is very central, few minutes walking distance to Pantheon. If you want to get the feel of the city it is perfect but if you want a hotel with a lobby and 24/7 receptionist this is not the place for you.
2024년 2월에 3박 숙박함
답변 제공: Francesco 님, 2024년 2월 9일
Thank you for your stay and thank you for your comments.Best wishes,

10/10 - 훌륭해요

Jeannine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is walking distance to many historical sites. Monica was amazing and knowledgeable to the area.
2024년 2월에 3박 숙박함
답변 제공: Francesco 님, 2024년 2월 6일
Thank you! :-)

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a wonderful stay here, it was the perfect location for a weekend in Rome close to everything. And Monica was so helpful and couldn’t do enough for us. A gem of a fund
2024년 1월에 3박 숙박함
답변 제공: Francesco 님, 2024년 1월 29일
Thank you Sarah,it was great meeting you and having you as our guest st Relais Maddalena!

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Francesco 님, 2024년 1월 13일
Thank you! :-)

10/10 - 훌륭해요

Gerardo 님, Cuajimalpa

2024년 1월에 3박 숙박함
답변 제공: Francesco 님, 2024년 1월 13일
Thank you! :-)

10/10 - 훌륭해요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are excellent, location is unique and the room is very comfortable
2023년 12월에 3박 숙박함
답변 제공: Francesco 님, 2024년 1월 8일
Thank you, we appreciate your comments, it was awesome to have you as our guest! :-)

10/10 - 훌륭해요

Valentino

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms and perfectly located in the hearth of Rome
2023년 12월에 1박 숙박함
답변 제공: Francesco 님, 2024년 1월 13일
Thank you! :-)

4/10 - 별로예요

BLANCA 님, Grand Junction

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old old
2023년 12월에 2박 숙박함
답변 제공: Francesco 님, 2023년 12월 20일
We are sorry to read your negative comments and we wish we have more information so to understand what you did not like about our property.At check in everything seemed just fine and we have not received any complaint from you during your stay or afterwards whatsoever.Best regards,

10/10 - 훌륭해요

elizabeth 님, temple city

2023년 11월에 4박 숙박함
답변 제공: Francesco 님, 2024년 1월 13일
Thank you! :-)

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place in ideal location
Located in the heart of the historic part of Rome near the Pantheon. Ideally situated for the key sites. Great advice and recommendations from the management/owner - she was incredibly helpful. Big room overlooking the square in an old building. Ideal.
2023년 12월에 4박 숙박함
답변 제공: Francesco 님, 2023년 12월 17일
Thank you, we were very much pleased to meet you!Best wishes

6/10 - 괜찮아요

kelvin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Francesco 님, 2023년 12월 11일
Thank you

10/10 - 훌륭해요

Rosemary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Francesco 님, 2023년 12월 6일
Thank you! :-)

10/10 - 훌륭해요

Domenica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic location!
Close to everything. I was looking to stay near a lively area and this didn’t disappoint. Very old building but beautiful. Customer service was wonderful. Nice breakfast every morning.
2023년 11월에 2박 숙박함
답변 제공: Francesco 님, 2023년 12월 6일
Thank you, it was great meeting you and you were fantastic guests at our hotel!

2/10 - 너무 별로예요

Dalia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Be aware the people at this hotel will steal. I would not recommend to stay there. Very unsafe. First time in my life i have this experience. Despite this the entrance is a stairs and stairs so if you arrived with the baggage there is no way to bring it to your room. Also this not a Hotel this is a guest house.
답변 제공: Francesco 님, 2023년 11월 28일
Dear Madam, you claimed to have forgotten in the bathroom of your room, upon check out, your trousse, a second hand item of little value - by the description that you have given of it, except that it contained some medicines. We have immediately searched to full extent the room, the towels, the garbage, and to our deepest regret did not find anything. We have also interrogated all of our staff and nobody as seen these items anywhere. Nothing more we can say,

6/10 - 괜찮아요

Davendra

연인과의 여행
좋아요: 직원 및 서비스
Convenient location
2023년 11월에 5박 숙박함
답변 제공: Francesco 님, 2023년 11월 28일
Thank you

10/10 - 훌륭해요

SEAN 님, Farnborough

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Location is excellent for Pantheon, Trevi Fountain and Colosseum. The Vatican is only a 30min walk away. Thank you for your great service Monika.
2023년 11월에 3박 숙박함
답변 제공: Francesco 님, 2023년 11월 17일
Thank you for your review! :-)

6/10 - 괜찮아요

Allen

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The entrance hallway to the stairs up to the level of the rooms was really dreary and dingy. The breakfast room and the breakfast options were really bad. I only tried it on one occasion and never went back. Our room was nice but a bit faded. There was even a patch sewn over a hole in the bed covering. I guess I expected more for the price. It was definitely not priced for what was delivered and while our stay was pleasant enough, I would not return.
2023년 10월에 5박 숙박함
답변 제공: Francesco 님, 2023년 11월 16일
Dear Sir,we are very sorry to learn of your unsatisfactory experience and in this regard we will commit to deliver our improvements as soon as possible. Thank you for taking the time to address us your feedbacks.

10/10 - 훌륭해요

James

2023년 11월에 4박 숙박함
답변 제공: Francesco 님, 2023년 12월 6일
Thank you! :-)

10/10 - 훌륭해요

Timothy 님, Ottawa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location, easy walk to various sites of interest. loved that it was formerly a palace with some of th eoriginal architecture still in place. Not having the front desk staffed full time meant we didn't have the opportunity to have some questions answered, but that was a somewhat minor issue.
2023년 10월에 2박 숙박함
답변 제공: Francesco 님, 2023년 11월 14일
Thank you, we appreciate your comments! :-)

4/10 - 별로예요

Melissa 님, Orange Beach

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
For an older property with an authentic feel the property was good. For check in helpfulness Monica was excellent. However.....This property does not have an elevator to reach the rooms which are all at least 1 floor of steps up from the street. In addition they do not employ anyone to help the guests with luggage. We were 2 65 year old women with 2 heavy bags each after 2 1/2 weeks in Europe. When asked for help with the bags to check out the day before our morning to leave, we were told there was no one to help us and they could not risk their staff being injured helping us with our suitcases to go down the flight of stone steps. When I said - you don't want to see us get injured either, I was met with attitude. I feel there should be a disclaimer on when booking this hotel to let older people know about this issue. I was very disappointed with their lack of care. I have had 2 back surgeries and have never stayed at a hotel that didn't either have a elevator and/or someone to help with luggage. Also, somewhere between putting my suitcases out in the hall on the cruise ship the night before we left, staying at this hotel, and flying home, I am missing $640.00 of souvenirs that I am positive I packed. Can't say it happened at this hotel, but I have cruised and flown many, many times and I have never had this happen either.
2023년 11월에 2박 숙박함
답변 제공: Francesco 님, 2023년 11월 13일
Dear Melissa,as it is indicated on our booking page, our hotel does not have an elevator.In spite of your bags being extremely heavy, our staff helped you at your arrival and at your departure, but we wished we were informed in advance of your limitations, so that we could organize your stay properly.Please note that our property is located just half floor from the ground level and that we always help our guests carrying their bags.Given the small size of our hotel, we don't have the obligation to employ a porter, which by the way would be extremely expensive for our guests, and you were not charged for that.It is well indicated on the website where you made your booking that we do not have a porter.Our staff always helps with luggage, but because we are not on site 24h the guests should be able to carry it by themselves when the staff is not present.We can organize a transfer service to and from the airport or train station with drivers that my help our guests with luggage, if we are informed beforehand of such necessity.If you had followed our suggestions you would have been all set, but you preferred to do it your way and we regret that in the end it affected your experience with our hotel.Best wishes,

8/10 - 좋아요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The history of the building and convenience of visiting major sites(providing you don't mind a reasonable walk along streets full of character) is second to none. After breakfast is over ensure anything you may want in the way of food/alcohol you buy from the local stores, there is nothing available in the way of room service. We booked the pick up and departure service through the hotel and it was worth it.
2023년 11월에 3박 숙박함
답변 제공: Francesco 님, 2023년 11월 8일
Thank you for your time commenting your stay with us.Best wishes,

6/10 - 괜찮아요

Michele

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location perfect. Small room, bathroom needs refreshing and no hot water for a while. Too expensive.
2023년 10월에 3박 숙박함
답변 제공: Francesco 님, 2023년 11월 5일
Thank you for your feedback, we will work on our improvments. Please note that you stayed in Rome during a very high season weekend, thus our rates are comparable with the market.

10/10 - 훌륭해요

Morris 님, Boca Raton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely perfect location next to the Pantheon. Monique made the stay even more pleasant meeting every need Even the unexpected ones. Felt like we were visiting an elegant home
2023년 11월에 3박 숙박함
답변 제공: Francesco 님, 2023년 11월 5일
Thank you, we appreciate your feedback! :-)

10/10 - 훌륭해요

michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the perfect location for walking around Rome. It's located one block from the Pantheon, shops, restaurants, a beautiful church in the court area. For US travelers, the entrance may seem quirky, but the stay is wonderful, rooms are clean. Monica is great!!! breakfast is typical euro continental. No elevators for those who need to have one. We will stay here again.
2023년 10월에 3박 숙박함
답변 제공: Francesco 님, 2023년 11월 5일
Thank you for your feedback and nice comments, It was great meeting you!Best wishes from all of our staff

8/10 - 좋아요

Mindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was fine for a solo trip to Rome. Room was not at all as nice as pictured. It was clean. But it is in a noisy location and the breakfast set up was quite noisy at 6am. The staff was lovely and helpful. If you want the center of all activities, the location can not be beat. Your driver may have trouble dropping you off due to the business of the piazza
2023년 10월에 3박 숙박함
답변 제공: Francesco 님, 2023년 10월 26일
Thank you for your feedback, we will work on our improvements. The location was much more louder before the Covid, but as hard as we try, being our hotel at the crossroads of many tourist pathways it will be hard to bring the street buzz to zero.Best wishes,

10/10 - 훌륭해요

Mio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is next to one of the square and they had music so we could listen to the music in our room, also everything was walking distance , dining was easy. We arrived like 8 in the morning so we were planning to leave luggage then come back to check in, however staff ( kitchen manager) was so nice to let us eat breakfast while they made our room available, so we could check in. It was so convenient and staff was very nice. We really enjoyed our stay!!
2023년 10월에 2박 숙박함
답변 제공: Francesco 님, 2023년 10월 30일
Thank you, we appreciate your feedback! :-)

10/10 - 훌륭해요

Isabella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the best hotel we ever stayed at. Staff was amazing and so helpful. Will definitely stay again.
2023년 10월에 3박 숙박함
답변 제공: Francesco 님, 2023년 10월 24일
Thank you so much! :-)

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short but sweet stay
Fantastic location, wonderful and helpful people, nice rooms. Only two minor issues… - the hotel was hard to find due to lack of signage. There’s just a tiny plaque next to a giant door in the middle of a restaurant patio. A quick phone call solved it. - Bath supplies: didn’t like the bath towels. Small and rough. Didn’t provide shampoo, only liquid soap dispenser. Now that I know how to find it, the bathroom concerns wouldn’t keep me from staying there again.
2023년 10월에 1박 숙박함
답변 제공: Francesco 님, 2023년 10월 22일
Thank you for your stay and nice comments, and thank you for your feedback!New towels are on their way by popular demand :-)The soap that we provide in the shower belongs to the Dove Deluxe line and works as a shampoo as well, we find this product being of really high quality.The sign out the door is as big as an A4, true,, but that is what the authorities permit us to install, being the piazza under protection.We offer a transfer service in a private car with a trained driver that will take you to the entrance of our building and help you with your luggage. If you are coming by car, we can help sending more detailed directions.We look forward to your next visit already!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Would not stay again.
Pros: 1. The room was large and had plenty of space for 2 people with a few suitcases 2. The location was great, near the Pantheon and all the big sites in Rome were a walkable distance. Cons: 1. The Bathroom was not very clean. 2. There was black mold growing in the shower. 3. The shower didn't drain and the drain cap started floating around in the shower water once you were in there for more than 2 minutes, pretty gross standing in whatever was coming up from the drain. 4. The sheets and towels all had some degree of stains on them and the towels were so thin and rough they felt like sandpaper 5. While the location is good for seeing attractions it is NOT a quiet spot, you're right above a restaurant and piazza where a lot of musicians played until10-11pm while we were there, so if you need to get to bed early expect some noise from the resturant or musicians. We paid 350$ per night and feel like it was a big rip-off and not what we were expecting based on other reviewers.
Stained towels
Black mold
Black mold above the shower
Mold/unclean shower
2023년 10월에 2박 숙박함
답변 제공: Francesco 님, 2023년 10월 22일
We are sorry for your bad feelings. It should be added in the recount of your stay that you sent us your complaints immediately but di not let us enter your room to provide assistance, which we could have done immediately for most of the problems.Although the room should have been delivered to you spotless, those mistakes could have been repaired in very little time.The manager himself apologized at the end of your stay and offered to compensate you for the trouble but you replied that everything was ok and it was not necessary.Little we can do about the noise from the outside, but our rooms have insonorized windows that make it really quiet in the night. Because our location is so centric and at the crossroad of many tourist pathways it should be expected to have a more lively atmosphere downstairs, but that is common to all the buildings in the same area.Best wishes,

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Francesco 님, 2023년 10월 18일
Thank you! :-)

10/10 - 훌륭해요

Ana 님, Falls Church

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a most charming place. The property managers are most attentive, kind and welcoming. I would come back anytime💕
2023년 9월에 1박 숙박함
답변 제공: Francesco 님, 2023년 10월 15일
Thank you so much, you were fantastic guests and we look forward to have you back again soon!

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful old building perfectly situated in City walls. Lovely room everything on your doorstep.
2023년 9월에 2박 숙박함
답변 제공: Francesco 님, 2023년 10월 14일
Thank you! :-)

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Charming hotel with original features dating back to the 1400’s with a view of the Pantheon. Staff goes above & beyond for their guest.
2023년 10월에 3박 숙박함
답변 제공: Francesco 님, 2023년 10월 22일
Thank you, we appreciate your kind comments :-)

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous hotel steps from the pantheon and central to almost all the major historical sites within the old city. Staff are friendly and helpful. This hotel has a unique charm in a 500 year old building with wonderful character. (There is a flight of stairs to enter the hotel so folks with mobility issues should be aware). The hotel is unique and has a personality that imbues the area within which it can be found. We would certainly look forward to coming back to this location in the future.
2023년 10월에 4박 숙박함
답변 제공: Francesco 님, 2023년 10월 8일
Thank you!Karen, It was a great pleasure to meet you and your wonderful family. Looking forward already to your next visit!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location is very central. The room we had was very nice with a rustic feel. Monica was very nice and was very helpful with whatever question we had
2023년 9월에 2박 숙박함
답변 제공: Francesco 님, 2023년 9월 26일
Thank you sincerely, on behalf of Monica and all our staff!

10/10 - 훌륭해요

Scott 님, Sunrise Beach

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very well located to things you want to see. The staff were extremely polite and helpful. The breakfast had something to make everyone happy. Would definitely stay there again. Thank you for a great stay!!!
2023년 9월에 4박 숙박함
답변 제공: Francesco 님, 2023년 9월 29일
Thank you, we appreciate your gracious comments.Best wishes,

10/10 - 훌륭해요

Tracy

2023년 9월에 2박 숙박함
답변 제공: Francesco 님, 2023년 10월 5일
Thank you! :-)

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We loved our room and the staff was great
2023년 9월에 2박 숙박함
답변 제공: Francesco 님, 2023년 9월 13일
Thank you! :-)

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Room is nicely appointed and spacious. Super helpful staff - even before we arrived they helped us with logistics.
2023년 9월에 3박 숙박함
답변 제공: Francesco 님, 2023년 9월 16일
Thank you very much! :-)

10/10 - 훌륭해요

Menaka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has a lot of history and is located in a prime location walkable to all major attractions and lots of key restaurants. The receptionist Monica however is the highlight of this stay. She is the kindest person ever and goes above and beyond to help you feel comfortable and find all the great spots.
2023년 8월에 2박 숙박함
답변 제공: Francesco 님, 2023년 8월 31일
Thank you from all of our staff an in particular from Monica for your kind appreciation :-)