외관
예약 가능 여부 확인

아메리카스 베스트 밸류 인 앤드 스위트 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 앤드 스위트
28150 Southwest Fwy, Rosenberg, TX

이용 후기

5.2
평점 10 - 훌륭해요. 26개 이용 후기 중 5개" "
평점 8 - 좋아요. 26개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 26개 이용 후기 중 5개" "
평점 4 - 별로예요. 26개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 26개 이용 후기 중 9개" "

5.4/10

청결 상태

6.8/10

직원 및 서비스

5.0/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never stay at ANY Americas Best Value Inn
Poor customer service, the linen was stained and crumpled, bathtub and toilet bowl stained, shower curtain filthy. Not a single redeeming factor. Continental breakfast at 7 am was some dry cereal, no milk, no coffee. We were told “the kids were here this morning and ate it all”. We ended up going to a McDonald’s.
2017년 11월에 1박 숙박함
Thank you staying with us and we apologise for the various problems you had encountered. Our regular maid had called in sick suddenly and we had to scramble to get her replacement impromptly .. and hence the issues like you had mentioned as then we realized she was not well versed in her duties . We had a whole bunch of kids who we believe emptied all the breakfast items ..and we do realise we should have addressed this issue immediately after they left or left some form of notifications as such .Again We appreciate your feedback to better our services and again sincerely apologise .God Bless !

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff is always nice rooms are clean bed is comfortable
답변 제공: Stephanie M 님, 2017년 4월 8일
We try very hard to make sure our guest are comfortable and happy! We appreciate any feedback we are given to make a better experience for our guests. Thank you for taking the time to let us know how we are doing! We are glad you enjoyed your stay with us!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worst motel I've ever been to!
This motel is just BAD! Dirty, old, outdated, just plain worn out! If it hadn't been a prepaid, non-refundable reservation, i would have rather slept in my truck. I have no idea how they have the rating that they do. STAY AWAY!!!

10/10 - 훌륭해요

alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
The people of Americans Best Value wearing nice and friendly and caring. I will say again and recommend to my friends.

10/10 - 훌륭해요

HD 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room
Was nice and clean. Had early check in Nice handicapped room with jet tub

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't waste your money unless your desperate.
I will never stay at another Americas Best Value Inn. The only good thing was they called me the day before confirming if I needed one bed or two beds. That was comforting that they would check on that before I checked in. However upon my arrival I was greeted by a locked door and attendant was very hesitant to come open the door for me. Once I got in my room I was greeted by 5 roaches on the wall by the TV and one in the tub. The cable to the TV was very delayed and then ended up going black on all the channels. In the morning when I needed to take a shower I closed the curtain to find a bunch of black stains all over the curtain (Im assuming mold). I headed to the front office for the continental breakfast and It was horrible. In the case where bagels/muffins/breads are usually offered it was just packages of crackers along with milk peanut butter and jelly in the refrigerator.
답변 제공: andy 님, 2017년 1월 17일
thank you for your feedback , we have rectified the issues you raised. We apologise for any inconveniences you had and assure you of a comfortable stay in future ,which will be discounted by 25% . thank you and our sincerest apologies .

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Gaylla 님, Houston, TX

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!!
It was great. The room was very clean and the beds were big and comfortable.

6/10 - 괜찮아요

chris 님, bristol, wi

좋아요: 직원 및 서비스
OK room at a cheap price
Just stayed one night on our way to Port Aransas. The room was clean but dated. after reading some bad reviews, I was leary but the room was fine and well worth the price we paid which was cheap. the advertised "breakfast" was just cereal and toast and orange juice.

8/10 - 좋아요

Desiree 님, Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Very reasonably priced.
Everything was really nice and they were very accommodating.

2/10 - 너무 별로예요

Giovanni 님, San Antonio, TX

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never Again Will I Stay at America's Best Value In
My experience with America's Best Value Inn has been mixed. This stay has me convinced that it is just not worth taking a chance with this chain any longer. The room smelled like smoke (listed as a non-smoking room), the carpet and the floor were sticky, to the point that we had to wear our shower flip flops the whole time there. Bugs in the bathroom, bugs in and around the microwave, and the sheets made us itch. The guy at the front desk was nice, but sorry, I will never set foot in any hotel in this chain again.

4/10 - 별로예요

Rafiq 님, Dallas, Texas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honestly avoid this location. Not recommended !
Well, the hoel was very average and continental breakfast was just the name with very few items present. Nothing to be exited about compared to what we paid for 3 nights visit. Frankly it was a joke. I would never recommend this location to anyone.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
eeehhhh
Cops were there to kick someone out as I was checking in. Ended up staying somewhere else.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Carpet was filthy, room smelled horrible.

2/10 - 너무 별로예요

R. Scott 님, Katy, Texas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Hotel stay I have ever experienced!
I reserved a room at this location online and was given a choice as to room size (standard room or suite) and bed preference (1 king or 2 doubles). I selected 1 king/suite yet when I arrived to check in, the appearance of the hotel was not how it appears on the website, I wasn't given the room I selected (I was given a guest bedroom) and the overall appearance of the room was poor quality, leaving me no feeling of comfort whatsoever. I am thoroughly dissatisfied and I will not be recommending this particular hotel location to anyone.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sheets did not look clean, other hotel guests calling the room in the middle of the night & knocking on the door, very little breakfast, cereal or bad apple was all there was. Was disappointed.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good location
Get what you pay for. Shower did not work so had to take bath.

2/10 - 너무 별로예요

G 님, Houston

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run down
This place is run down. I had drunk people knocking at my door. Dont recommend

6/10 - 괜찮아요

Rubi

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Quick Pit Stop Before the Long Run.
Overall fantastic. Just one item that my brother left behind. Not sure if there is any way to get that back now. But overall Satisfactory.

2/10 - 너무 별로예요

Liv2travel1234

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
By far worst hotel I've been in
Roaches all over the place. Mold growing in bathrooms. The TV in our room didn't work, decided to switch hotels after a few hours there please do yourself a favor and pay a little more for a better room somewhere else

6/10 - 괜찮아요

Anonymous

좋아요: 청결 상태, 객실의 편안함
Nice Stay!
Our room was clean and very spacious, and would stay again if I was in the area. Continental breakfast was very sparse with everyone having to use the same tub of butter and one jar of strawberry jam "never experienced this before" hehe!

2/10 - 너무 별로예요

Anonymous

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Bad,bad,bad
the staff was friendly the room hot they didnt turn on the ac until we checked in. I would never stay there again. the only good thing about the stay was that we only used the room to sleep late at night so we didnt have to spend much time at the hotel.

2/10 - 너무 별로예요

Robin 님, Plano,TX

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unethical hotel management
The hotel was under construction. The management refused to honor the amount agreed upon. Offered to let us stay upstairs (a 5 day stay) no elevators, and my friend is 70 and has bad knees, at a higher rate. Before he remembered it was Hotels.com, he had assigned us to a downstairs room away from the construction. Hotels.com handled it well. We did have to find another hotel in the area. This same thing happened to another couple friends of ours, that frequent that location on business...Avoid this headache!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
service not as expected
overall the stay was ok but, the management doesn't communicate amongest themselves so it confuses the customer