Hello Alexis,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Detroit - Roseville/ St Clair Shores. I'm disappointed to see that your stay was less than ideal that prompted your 1/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Bella,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES.I was happy to read you liked our staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Pablo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Alphonse,Thank you for your review following your stay at Red Roof Inn Detroit - Roseville/ St Clair Shores. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the location was poor, which was saddening to read. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES. Kiaira, I am happy to hear that you had a great encounter with us and we truly appreciate your kind remarks about your nice stay at our hotel and your very clean room. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kiaira, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price!Sincerely, Red Roof Management

Hello Demark, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 5/5 score following your stay. I am happy to read that you found the staff to be nice and the room to be clean. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Saoul,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES. I am happy to read that you found our hotel to be clean. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Ashley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Hello Lillian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Detroit - Roseville/ St Clair Shores and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Darrell, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for your review! We appreciate the feedback and hope to see you again in the future.

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Detroit - Roseville/ St Clair Shores. We appreciate you making Red Roof the brand of choice and we send out our condolences for your lost. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Red Roof look forward to seeing you in your future travels.Sincerely,ChirellRediresponse Specialist

Hello Roxanna,Thank you for telling us about your recent visit to RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES. Please accept our sincerest apologies for those distasteful situations you described in your review. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Sincerely, Red Roof Management

Dear Gregory,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Detroit - Roseville/ St Clair Shores. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal; please allow me to express our sincerest apologies. You indicated that you were unsatisfied with your stay as the sheets and towels lacked cleanliness. We value your business and would like to assure you that this is not reflective of our usual standards. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We appreciate your business and we hope you will give us the opportunity to better serve you in the future to show you our positive strides taken to enhance your experience with us. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Tanyacherice,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Detroit - Roseville/ St Clair Shores. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as the room was not clean upon checking-in, no clean available towels when asked and the other concerns you listed is truly disheartening. We value your business and would like to assure you that this is not reflective of our usual standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for your review! We appreciate the feedback and hope to see you again in the future.

Hello Samantha, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Tomika, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Detroit - Roseville/ St Clair Shores and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Dana, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Detroit - Roseville/ St Clair Shores. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your visit was satisfactory and you loved the convenience of our location, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels.Positive guest feedback, like yours, is always an encouragement to all of our Red Roof visit as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Diontae, Thank you for taking a moment to complete our survey. At the Red Roof Inn Detroit - Roseville/ St Clair Shores we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Thank you, Sheila, for sharing your experience following your stay at then Red Roof Inn Detroit - Roseville/ St Clair Shores. We certainly take this very seriously as the experience of our our guests is what matters most. Upon investigation, I saw where a Standard 2 Full Beds was reserved and that room has have Free Wi-Fi, Flat Screen TV and Desk as apart of it's package. On your stay at Red Roof, please consider reserving a Deluxe 2 Full Beds. In regards to housekeeping, the hotel is currently offering limited cleaning services for stayover guests. We sincerely apologize if these information wasn't thoroughly disclosed to you prior to check-in. You also highlighted that the room's exterior upkeep wasn't to your liking. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Detroit - Roseville/ St Clair Shores and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Rebecca, Thank you for taking a moment to complete our survey. At the Red Roof Inn Detroit - Roseville/ St Clair Shores we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Omer,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Detroit - Roseville/ St Clair Shores and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Darnell, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Detroit - Roseville/ St Clair Shores and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Anto,We are sorry to hear your recent experience at the Red Roof Inn Detroit - Roseville/ St Clair Shores did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. At Red Roof, we appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

so sorry you didnt enjoy your stay.

Dear Shannon,Thank you for taking the time to tell us about your experience at the Red Roof Inn Detroit - Roseville/ St Clair Shores. I was saddened to read that your stay fell short of your expectation due to the situation you described regarding the odor of the room was not to your liking, air-conditioner did not work properly and the other concerns you listed. We understand that your overall experience fell far below your expectations, and Red Roof is committed to making improvements to ensure that this does not happen in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Thank you for your review! We appreciate your feedback and hope to see you again in the future.

Hello Shannon,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Thank you for your review. We appreciate your feedback and are working diligently to find a solution to the smell.

Dear MaraThank you for taking the time to tell us about your experience at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as uncleanliness.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

Hello Barbara,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences.Thank you again for sharing your review and we can’t wait to see you under our roof soon.Sincerely,Kerry-LeeRediResponse Specialist

Dear Gary,Thank you for taking the time to tell us about your experience at the Red Roof Inn Detroit - Roseville/ St Clair Shores. It's disheartening to read that your most recent experience with us did not meet your expectations due to the situation you described regarding the less than ideal encounter you had with the front desk staff, the room smelling like it has been smoked in for a long and the other concerns you listedAt Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Deborah,Thank you for telling us about your recent visit at the Red Roof Inn Detroit - Roseville/ St Clair Shores. We thank you for your 3/5 score. As for the charges that was made, I'm pleased to let you know that the 52.12 was refunded to your account and may take 7-14 business days to reflect in your account. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

Hello Victoria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

Dear Mark,Thank you for taking the time to tell us about your recent stay at the Red Roof Inn Detroit - Roseville/ St Clair Shores. I am happy you found the AC to be working well. However, I am disappointed that your experience did not meet your expectations which led to your 3/5 rating. Please accept our sincerest apologies for the cement you found in the bathtub, there being no wastebasket in the bedroom and all the other concerns highlighted. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your feedback is critical as we strive to deliver a clean, comfortbale and value- based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist

Hello Victoria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Darlene,Thank you for taking the time to tell us about your experience at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES. It’s great to hear that you found our rooms to be to your liking. On the other hand, I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as a lack of housekeeping.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

I appreciate the time that you took to share your sentiments with us, David. Our team at the Red Roof Inn Detroit - Roseville/ St Clair Shores appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps us to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRediResponse Specialist

Dear Kevin,We are sorry to hear your recent experience at the Red Roof Inn Detroit - Roseville/ St Clair Shores did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.Sincerely,XaoRediResponse Specialist

Thank you for your review. We hope to see you again in the future.

Thank you for your review! Any additional feedback would be appreciated so we can improve our score.

We apologize for the condition of your room when you checked in, this will be addressed with the staff. Our rooms do not have separate bedrooms

thank you for responding to our survey, glad to hear you enjoyed your stay

Hello Roman, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

check in is at 3p, you checked in at 1a which is why your reservation was for the day prior. The security deposit is clearly stated on all websites and was refunded to you when you checked out

Hello Jason, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DETROIT - ROSEVILLE/ ST CLAIR SHORES and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management