테라스/파티오
예약 가능 여부 확인

브룩스 카운티 하우스 여행 후기

4 out of 5
브룩스 카운티 하우스
Pengethley Park, Ross-on-Wye, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 36개 이용 후기 중 16개" "
평점 8 - 좋아요. 36개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 36개 이용 후기 중 4개" "
평점 4 - 별로예요. 36개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 36개 이용 후기 중 2개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No room at the Inn
A proper Christmas story Arrived to find hotel had closed down No room at the Inn
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice house,make sure you're not in the horseboxes.
House was fine,which is where we thought we were staying), staff were nice. Lots for kids to do with games, boardgames, snooker, table tennis, bar football. Pricey for drinks, which you may expect. But £114 for a horsebox(see below) that's pushing it. Was rushing and accommodation was running out, didn't check it fully, so my fault, but £114 for a horsebox. C'mon!!!
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely
Stayed in one of the horse boxes absolutely loved , helpful and friendly staff will definitely return
2018년 12월에 1박 숙박함

8/10 - 좋아요

Diane 님, Telford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a problem sleeping in the double bed in the horse box. It was my fault as I got too hot and convinced myself I couldn't breathe. Luckily I was able to sleep in the apartment as my sons were in there. My daughters slept very well in the box and they are adults and slept in the bunks
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful maintenance man, and all staff in the hote
This time I had a very nice welcome on arrival, a room in the main hotel building which small but clean and comfortable with a ensuite with a corner shower cubicle. The dinner again was very good and reasonably priced. Breakfast too was very good, but if you’re an early riser, the down side is that breakfast doesn’t start until 8am. Checking out was painless also, but when I got to my car I was greeted with a flat tyre, but the hotel mainentance man came to help, with a foot pump which enabled me to get to a local tyre company. Many thanks for that.
2018년 9월에 1박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Different from the traditional hotel room
Not much of a welcome on arrival, the girl on reception didn’t seem care if we were there or not, and this attitude was all through our stay, even when checking out. We stayed in one of the Horse Box conversions, which was unusual but very well done, and once up the the bed above the cab it was surprisingly very comfortable. We had breakfast and dinner in the restaurant and the food was very good, with a good choice from the menu. I’m staying here again this week, in the main hotel, so I’ll get a further impression.
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for dogs
Great little hotel, with terrific outlook over the hills
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Don’t go
We arrived during a crazy party. We had to wait ages to get any assistance. When we were finally given a room, we were told there was no dinner after 6pm even though the restaurant seemed busy. In short, although the hotel and grounds are nice, the staff was so unhelpful I will not be returning or recommending Brooks Country House to friends.
2018년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely spot but we had to change rooms because the first one had not been made up or cleaned properly. Great place for a wedding, but may be worth checking if there is one on maybe before booking.
2018년 8월에 1박 숙박함

8/10 - 좋아요

nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel in a beautiful part of the country - our evening meals in the restaurant were particularly good
2018년 8월에 1박 숙박함

8/10 - 좋아요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A truly dog friendly hotel stay
A fabulous hotel in the countryside with an outdoor pool and hot tub. Relaxed style, friendly staff and great food make this a place we will return to.
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely location and fantastic views.
Set in a lovely location, off the main road in beautiful countryside. There was an outside swimming pool, which I had to myself, at the end of a very hot day. Fabulous! I didn't have an evening meal, but the breakfasts were very good and will definitely stay here again and recommend friends and family to do the same.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Royal wedding
For the Saturday of the Royal Wedding a lemon and elderflower cake was made and put on the bar for everyone to help themselves. Then before dinner everyone was given a glass of bubbly. Thank you Brooks County House.
2018년 5월에 1박 숙박함

8/10 - 좋아요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bank Holiday Retreat
Fantastic stay over bank holiday weekend. Nice quiet intimate & very friendly hotel. Food in the restaurant was excellent, but the menu was quite limited. Our room was very spacious and very comfortable, especially the bed which was fab. Wifi signal in room was very weak, but fine elsewhere in the main hotel areas.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We loved our stay here the room was very clean and comfortable and the food was delicious! The staff were brilliant and very friendly and helpful We would visit again
답변 제공: Jamie 님, 2018년 2월 27일
Thank you for your kind words Kate, Do check out our other properties in Bath, Bristol and Edinburgh! Hope to see you again.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay in Wales
Lovely place. Good food. Friendly.
2018년 1월에 1박 숙박함
답변 제공: Jamie 님, 2018년 2월 7일
Thank you Mike, I hope we can welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
Very nice, well worth a visit
2018년 1월에 1박 숙박함
답변 제공: Owen Parris-Assistant Manager 님, 2018년 1월 23일
Good Evening, Thank you for your excellent review and delighted you enjoyed your stay with us. We look forward to welcoming you back to Brooks Country House in the not so distant future!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 1월에 1박 숙박함
답변 제공: Owen Parris-Assistant Manager 님, 2018년 1월 23일
Good Evening, Thank you for feedback after your stay with us at Brooks Country House. We look forward to welcoming you back to the Hotel

8/10 - 좋아요

Mr Andrew P

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 2박 숙박함
답변 제공: Owen Parris-Assistant Manager 님, 2018년 1월 23일
Good Evening, Thank you for your feedback, I am delighted you enjoyed your stay with us. I hope to welcome you back to Brooks Country House soon

10/10 - 훌륭해요

Cherryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was excellent through out from reception to room, staff were courteous and helpful , meals were exceptional . Can't praise our stay enough.
2017년 11월에 1박 숙박함
답변 제공: Owen Parris-Assistant Manager 님, 2018년 1월 23일
Good Evening, Thank you for your kind words in relation to your stay with us. I am delighted we have exceeded your expectations during your stay with us! I look forward to seeing you again in the near future!

6/10 - 괜찮아요

Jackie

별로예요: 숙박 시설 상태 및 시설
Mutton dressed as lamb
Grand entrance and first impression good however I had booked a room in the main house but reception said we were in courtyard. I showed my booking confirmation and the receptionist said there was a room in main house and re allocated us. Under the veneer the mattress was sitting on a piece of chip board how shoddy! Lighting very poor in room 2 and cheap products on tea tray.
2017년 11월에 1박 숙박함

8/10 - 좋아요

Vivienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
we booked in for three nights but unfortunately had to leave after one night as our son phoned to say one of our dogs had been taken ill. we were really disappointed found the hotel and the grounds spectacular but it was not meant to br
2017년 8월에 3박 숙박함

4/10 - 별로예요

Pushpinder

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Over rated Hotel which lacks basic facilities
I stayed in main hall, room size was good but very basic. Bed was very squeaky. In bathroom you only get handwash, no soap or shampoo etc. Wifi was on and off and keep cutting all the time. Breakfast is served from 8 am so no good if you need to go out before 9am as even if you are quick on breakfast you cannot reach anywhere before 9 due to traffic. No beans/ black pudding in Full English breakfast and no orange juice it is all basic stuff. Will not stay again.
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lovely country house in beautiful scenery
good. iIdo not like being pestered to write reviews. This hotel did the job I expected.

8/10 - 좋아요

d

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good countryside viewsl
Your description of 'deluxe mobile home' was inaccurate as it was entirely unsuitable for us. More appropriate if we were children. We had to move to a normal hotel room as it involved climbing a ladder to get into a bed which was 6 inches from the ceiling. Had we known this from the outset we would not have booked this room type

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Nice people and property!

10/10 - 훌륭해요

N F

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location Friendly staff Excellent food/drink

10/10 - 훌륭해요

Gavin 님, North Yorkshire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Country Welcome
Under new ownership and recently refurbished. from the moment I arrivef nothing was toouch trouble and you certainly felt welcomed plenty of parking, beautiful views, comfortable bedrooms and great food

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for a quiet getaway
Lovely property with beautiful interior and very friendly staff!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The room was cold
We booked a superior room which we found cold and had to complain to get the fault rectified. The staff were very helpful and made you feel welcome. The hotel is under new management and they are making every effort to get the hotel up to first class. The food is excellent with a good varied menu which is well presented. The room lacked a welcome pack with all the hotel information.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
really nice friendly staff

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ross on Wye
Lovely hotel in the process of having a lot of work done to update it. Grounds were nice and the staff very friendly. Would recommend it for a weekend or long break. The hotel as some nice amenities and the walks in the area are very pretty