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우투히나 핫스프링 로지 여행 후기

2.5 out of 5
우투히나 핫스프링 로지
99 Lake Road, Rotorua

이용 후기

6.2
평점 10 - 훌륭해요. 660개 이용 후기 중 86개" "
평점 8 - 좋아요. 660개 이용 후기 중 187개" "
평점 6 - 괜찮아요. 660개 이용 후기 중 188개" "
평점 4 - 별로예요. 660개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 660개 이용 후기 중 79개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

Kim

좋아요: 객실의 편안함
별로예요: 청결 상태
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 1월에 1박 숙박함

10/10 - 훌륭해요

HO WOONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
온천이 자유로운 로지
일단 한국인이 운영하셔서 의사소통이 편하니 너무 좋았구요. 이 로지 온천을 가지고 있어서 언제든가서 족욕을 할수있어서 너무 좋았어요

10/10 - 훌륭해요

CHAN HYUK 님, Auckland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 휴식
여행에서 편히쉬고 지내기에 아주 좋은곳

8/10 - 좋아요

MYOJUNG 님, Seoul, Korea

좋아요: 직원 및 서비스, 객실의 편안함
Reasonable for the price
It is located right beside of the road, and I was woken by the car at the first day. But rest of the day, I didn't. The manager and maid are very kind. It is close to most of the landmarks.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nice and big. Shelves under bathroom sink need a thorough clean and behind the radiator was quite dusty (I’m asthmatic) but other than that the room was great. The water gets really really hot in the shower but I imagine that the water in the hot springs heats the showers so just something to be aware of especially if you have a baby or young child with you.
2019년 12월에 1박 숙박함

8/10 - 좋아요

Olivier

좋아요: 청결 상태, 직원 및 서비스
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The hot pool was just lovely and the room was very clean and tidy with some lovely curtains, linen and blankets. Unfortunately there are quite a few areas of disrepear in the room which could do with some fixing. Also perhpas looking into ensuring emergency meeting area informaiton is available in the room.
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Stay.
Wouldn’t stay there again because of the long term residents on the property which made our group feel unsafe. Wifi was advertised but it didn’t reach our area which was a problem for international travelers. Front desk were accommodating by giving us credit to top up data on the one NZ phone we had which was great. Would be a great cheap place to stay for 10+ people if it was a safer area.
2019년 8월에 1박 숙박함

8/10 - 좋아요

Raja 님, Auckland

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We were late to check in and staff was very accommodative. Much appreciated. Price for the stay was cheap and we know it comes with the tag. We got a bigger house instead of two rooms we actually booked. The house was untidy, had cockroaches. There was no hot water in the night from the point we checked in and came next morning. Heaters did not work, so gave us coupe of portable heaters. Overall, we were disappointed.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst unexpected experience!!! The place was not clean at all, rubbish wasn’t cleared from the room, dirty bedspread, mouldy cupboard with cockroaches roaming, toilets closet really dirty with poo. I had to find another motel to stay as we couldn’t stand the uncleanliness. The lady at the site mentioned about refunding the amount which we haven’t received even after a week nor any further communication from their side.
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
It was good value for money. The staff were friendly. The bed and shower were good, the two essentials I required for the night. The room was warm. Tea and coffee were provided along with a jug to boil the water. Unfortunately there were no cups.
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함

8/10 - 좋아요

shailesh

좋아요: 청결 상태, 직원 및 서비스
Friendly staff, excellent location, linen clean, TV fiddly, shower needs attention
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cockroaches the alcoholics the late night arguing
2019년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the hot pool.. was the only highlight of our stay here.. Motel has great potential but is unfortunately run down & requires renovation & a lot of maintanance..
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Price was right. But the place was under construction and work started early morning with power tools right next to the door. Old building so i guess it was just ok.
2019년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had 4 toilet rolls for 11 people over 3 days. Advertised with wifi and sky. None. Wifi was only in one villa. Cold. Had 2 five bar oil heaters to heat a 2 storey. Internal heating was not connected.
2019년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

8/10 - 좋아요

Timothy

좋아요: 직원 및 서비스
2019년 7월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
MarkWest
Always great to enjoy natural pools
2019년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
To make sure sheets and bed linen are clean. We had blood on our pillow cases,and insects and ae cockroach in our bed. Used Sanitary pads and underwear by the heated pool.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was a great place stay. Close to the city centre and amenities. The hostess was very friendly and helpful. We will be back for sure.
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Its ok value for money. Bed was good. I enjoy the outdoor pool but this motel is well past its use by date. Manageress was pleasant.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

Te

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Very good location, very friendly, informative staff
2019년 6월에 3박 숙박함

2/10 - 너무 별로예요

Disappointed

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Toilet wouldnt stop flushing, the building was on a lean, light switch above bed was sparking and a fighting and screaming took place in the room next to us.. wont be back!
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the feel of the property. Many say it’s a hole. I say not. I have been back again and will keep going back. A little TLC could be had. But adds to the character. And the helpful service staff make you over look this.
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Instalações antigas e precisando de uma reforma, Organização e Limpeza aceitável, ponto positivo fica para a smartv que me permitiu assistir o Netflix !
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property should be shut down. The worst part was the attitude of the female manager. Abusive to her partner and rude to customers. Premises disgusting. Room dirty. No milk. No carpark for me. Only one towel for two people. Shower didnt work. Refused to swap our room. Could hear yelling and loud traffic most of the night. Stayed one night of two booked only because we arrived to late to book elsewhere. Actually felt unsafe. Truly a harrowing experience and Im generally pretty easy to please.
2019년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good on time .nice swimming pool .hangi thing to do
2019년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On arrival we were told they had no record of our booking they changed their minds when i showed them the Expedia voucher they then told us that they had booked another couple into our booked unit but gave us a bigger unit for the same price once we managed to open the main door which was jambed thru timber warp we found the floor sloped down the shower had mildew and on leaving we noticed there were cockroaches on the walls! Nobody was in recption so we left the unit open and popped key into their letterbox
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

Worst 님, Whangarei, nz

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mould in bathroom, with bugs coming out of the shower drain and was unable to rinse shampoo out of hair as water became increasingly scalding hot, tempering valve not working. No plug for hand basin meant could not have manual wash either. We checked out but payment had been made on booking, this place should be condemned! Guy we gave keys to knew of the issues yet they still advertise.
2019년 4월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The door to the unit was very difficult to open and close, the toilet water would not stop running, hinges on doors were loose and there were cockroaches.
2019년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Central location, fresh mineral small hot pool. Only 1 pool operating, not like pictures or any other indication online. It's obvious other pools have been unused for some time. If just replaced bathroom flooring & freshen up some of the paint in the bathroom, it would get a tidy rating. Reception guy was friendly and helpful. Nice warm room. Clean linen. I guess, overall, you pay for what you get / don't get!
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is the absolute worst. The entire facility is in disrepair - very shonky appearance - looks looks like it should be condemned. The room had a faulty light fitting, the shower did not produce more than a trickle, there was a large collection of black hair on the floor and the toilet was somold and dirty I couldn’t bring myself to use it. The entry way to my room was adorned with cigarette boxes and some discarded shampoo bottles. Really very poor.
2019년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Shame about the hot pools not working. Lovely hostess good communication with her, very helpful. However suggest that guests are given more than 1 pillow each as they are very flat. Towels are rather small.. nice new curtains in the unit. Unit was a little tired but we would stay again. Surprised that no milk was provided.
2019년 3월에 1박 숙박함

4/10 - 별로예요

Sasha

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old, dirty, broken furniture and smelly towels.
2019년 3월에 2박 숙박함

6/10 - 괜찮아요

Melanie

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Very nice lady at the desk. Room was very spacious
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

Faye

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had to find somewhere else to stay
Don’t stay here. I stupidly booked this without reading the reviews first due to the good price and photos - no price is low enough to warrant staying here. We have been staying in budget accommodation throughout our month travelling NZ so we are used to basic, but this was something else. Don’t be fooled, this place is nothing like the photos they use to advertise online. We booked a double room, it was very dated and the bathroom was dirty looking. We found 2 dead cockroaches behind our kettle, a bit alarming. We booked for 2 nights But when we found several more cockroaches crawling around the floor and our belongings at 10pm we left immediately to find somewhere else to sleep. As well as the whole place needing a refurb (or just demolishing) there are also several residents living at the lodge. This wouldn’t bother us so much but I thought I’d mention it in the review as we found that we could hear them very loudly from our room right up until we left after 10pm. Between that and the noise of the road- not the best location if you are a light sleeper for this reason alone. Upon leaving we tried to speak with the receptionist again but were met again by her teenage son playing the computer instead. Just don’t stay here - the place needs closed down.
2019년 3월에 2박 숙박함

6/10 - 괜찮아요

Vaiarii 님, Polynesie

좋아요: 청결 상태, 객실의 편안함
2019년 3월에 2박 숙박함

10/10 - 훌륭해요

Mata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home
Had a blast great inviting atmosphere accommodation was awesome no need for blankets natural geothermal heating during summer. Amazing hostess named Alice exceeded my expectations thank you so much for your hospitality. Will definitely be returning. Close to town and kuirau park.
2019년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was great and very welcoming. The room was perfect but could need bit of renovation as this is such a great area as well as the lodge it self.
2019년 2월에 1박 숙박함

8/10 - 좋아요

chun lee kenny

좋아요: 직원 및 서비스
2019년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is quite old and a bit rustic but they gave us a whole house. Two large bedrooms and a very large kitchen and living room. The staff were very friendly and helpful
2019년 2월에 2박 숙박함