Dear Lydia, we apologize for the delay in preparing your room and any discomfort caused by the room amenities. Your feedback regarding the coffee, sink, and lighting will be addressed with our housekeeping and maintenance teams for immediate improvement. As a hotel dedicated to offering a satisfying guest experience to all, we continually try to improve the variety and quality of services that we offer, so thank you for sharing your feedback on these maintenance issues. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Rosalio, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Days Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Julio, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us and the convenience of our location. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Ruidoso Downs in advance, and we'll book a perfect room for your vacation. Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Jesus, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Days Inn Ruidoso Downs, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Robert, we apologize for the inconvenience you experienced during your stay. Providing a comfortable and safe environment for our guests is our top priority, and we regret that we fell short of meeting your expectations. Please know that we take your feedback seriously, and we will address each of your concerns with our team to ensure that they are resolved promptly. Thank you for sharing feedback on your stay and bringing these concerns to our attention, as we will review them with due seriousness and take possible action to improve the quality of our services. Ultimately, we wish to have you back at the hotel as our guests so that we can make up for our missteps and provide you with an experience worth your time and money. Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Luis, thank you for choosing to stay with us and for recommending our hotel to others. We're pleased to hear that you found our location convenient and our rooms were better than expected. Your satisfaction is our top priority, and we appreciate your suggestion on improving the breakfast options. We will certainly take your comments into consideration as we strive to make amends. Thank you for your kind words and recommendation. We look forward to welcoming you back, as well as your family and friends, in the future.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Darriuz, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the presence of a roach in the room that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Marisol, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Days Inn by Wyndham Ruidoso Downs on your next visit!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Alberto, we are happy to have hosted you and served you well at the Days Inn Ruidoso Downs. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Maribel, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Days Inn Ruidoso Downs. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Jesus, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Ruidoso Downs in advance, and we'll book a perfect room for your vacation. Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Juan, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Luz, we are thankful for giving our hotel a splendid rating for our well-kept property. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Georgia, we apologize for the confusion regarding the pool and hot tub hours during your stay. Ensuring a seamless experience for our guests is important to us, and we regret the inconvenience this caused. Your feedback will be shared with our team to ensure that we provide clear and accurate information to our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Pablo, we are happy to have served you well at Days Inn Ruidoso Downs. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Ruidoso Downs, with our facilities running at their best.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Katherine, we appreciate your positive feedback on our updated rooms, comfy facilities, reasonable pricing, and decent breakfast. We apologize for any inconvenience caused by the issue with the carpet in your room. Please rest assured that we will address this matter promptly to ensure a more enjoyable stay for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Raymundo,Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you experienced during your stay, from the inconvenience caused by our system outage at check-out to the issues with the AC/heating unit and the cleanliness of the sheets. Please know, we are actively addressing these concerns, including updating our maintenance protocols for the AC/heating units and enhancing our housekeeping standards to ensure all linens are spotless and rooms thoroughly inspected before guest arrival. We understand how external noise can impact the comfort of your stay; thus, we are exploring additional soundproofing measures to provide a more peaceful environment. Your comfort and satisfaction are paramount to us, and we hope to have the opportunity to restore your confidence in our hotel.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Eva, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation facilities. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our bedding. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Days Inn by Wyndham Ruidoso Downs on your next visit!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Hi Luis, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our pleasant customer service. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Days Inn Ruidoso Downs with the finest of our amenities and resources!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Hi Sandra, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at Days Inn by Wyndham Ruidoso Downs. We hope to have you join us again so that we can give you a complete guest experience!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Elizabeth, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the room's hygiene marred your time with us. Please know that we will be looking into this. We appreciate your feedback and hope to resolve this issue as soon as possible. We look forward to welcoming you back to Days Inn Ruidoso Downs soon.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Carlos, thank you for letting us know you had a great stay at Days Inn Ruidoso Downs. We're glad our remodeled accommodations worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Alexander, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Days Inn Ruidoso Downs. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Sridhar, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Days Inn guest experience on your next visit to Ruidoso Downs.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Josefina, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Days Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Angela, thank you for letting us know about your stay at Days Inn Ruidoso Downs. It's always a pleasure hearing from our guests. Thank you for rating our services positively, but we understand they were not entirely as expected. Our responsibility is to ensure that you have the best time during your vacation, so do not hesitate to share feedback on your stay. Let us know the next time you travel to Ruidoso Downs because we would love to host you again and serve a lovely guest experience at our humble hotel.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Tammy, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Days Inn Ruidoso Downs in advance, and we'll book a perfect room for your vacation. Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Martin, thank you for visiting us and taking the time to review your one-night stay. We intend for our guests to experience bliss and peace and successfully meet their expectations at Days Inn Ruidoso Downs. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Irma, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the unpleasant odor of chlorine that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make this right. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Hey José, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Days Inn by Wyndham Ruidoso Downs!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Ariadna, thank you for letting us know you had a great stay at Days Inn by Wyndham Ruidoso Downs. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. We are sorry the pool facility was unavailable; we hope to reopen it and ensure our guests enjoy this experience soon enough. We hope that our remaining facilities and services were up to the mark. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Jasmyn, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the lack of toiletries, rude customer service, and dirty towels that marred your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to enhance our guest experience. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Emilia, we sincerely apologize for any inconvenience caused by the temporary closure of our pool during your stay. We understand the disappointment, especially when traveling with children, as we strive to provide a pleasant experience for all our guests. Our team is working diligently to address the pool issue and ensure it is fully operational soon. We appreciate your understanding and thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Jordan, thank you for sharing a positive review of your time with us. The greatest joy of serving our guests is knowing that we provided a premium experience that made them feel comfortable, peaceful, and contended without worrying about any matters of their stay. If you felt that any of our facilities or services were not on par with your expectations, we encourage you to open up and inform us so that we can be better. We know you relished the stay, and we promise to provide you with a supreme guest experience if you swing by next time!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Brittney, thank you for letting us know about your stay at Days Inn Ruidoso Downs. It's always a pleasure hearing from our guests. Thank you for rating our services positively, but we understand they were not entirely as expected. Our responsibility is to ensure that you have the best time during your vacation, so do not hesitate to share feedback on your stay. Let us know the next time you travel to Ruidoso Downs because we would love to host you again and serve a lovely guest experience at our humble hotel.Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Rosemarie, we want to extend our sincere apologies for the inconvenience you experienced during your stay. We are sorry to hear about the issues with the cleanliness of the carpet and the small size of the room in relation to the price. Your feedback is invaluable, and we assure you that we are taking immediate steps to address the concerns raised. We will also review our pricing structure to ensure it aligns with the value we aim to provide. Please know that your comfort is our top priority, and we are committed to rectifying these issues for a more enjoyable experience on your future visits. Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Cathy, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Days Inn Ruidoso Downs. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our quick check-in service makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear Demont, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Days Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Dalton, thank you for taking the time to review your stay! We are glad to know that you had a satisfactory experience at the hotel. If any part of the stay didn't work for you, we kindly request you to let us know through your feedback so that we can improve our services. We sincerely hope that you will consider staying with us again. Give us another chance to let you savor an enjoyable and comfortable vacation at Days Inn Ruidoso Downs, and we shall not disappoint!Best Regards,Days Inn Ruidoso DownsCustomer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear David, we apologize for the strong sulfur smell in the bathroom. We will investigate this issue and work to address it promptly to provide a more pleasant and comfortable experience for our guests in the future. Thank you for bringing this to our attention, and we hope to make your next stay more enjoyable.Best Regards,Days Inn Ruidoso DownsCustomer Care Team