Dear Hugo, it is disappointing that your stay was not satisfactory, given the 2 star rating. We take our customer concerns seriously and try to resolve the issues immediately. It is unfortunate that you did not let us know that you were having trouble operating our locks. Also our breakfast is complimentary and free. We thank you for your business.

Thanks for your review. We are happy that your stay was comfortable at our property. We are encouraged and feel motivated to do better to keep our guests satisfied. It is our goal to have happy customers. We appreciate your business and look forward to welcoming you back soon.

Dear Guest, we are happy that your stay at our property was comfortable. We appreciate your business and look forward to welcoming you back soon.

Thank you for your review. We appreciate your business and will try to rectify the issue you have raised. We look forward to welcoming you back soon.

Thank you for your review. It is disappointing that your stay was not comfortable. We work very hard to keep our guests satisfied and request them to let us know if there any problems right away. You stayed for two days and did not bring up any of these issues. We hope you will give us another opportunity to make your stay better. And also please let the front desk know that you are bringing your pet next time. Thanks.

We thank you for your review. We hope you will visit us again and give us an opportunity to make your stay more comfortable. We appreciate your business.

Thanks for taking the time to give us a 5 star rating. we are glad that your stay was comfortable and look forward to your visit soon.

Thank you for your review. We appreciate your business and hope you will visit again and give us an opportunity to provide you with better services.

Thanks for taking the time to give us your review. We appreciate your business and look forward to providing you with great service again.

Thanks for your great review. We are encouraged and happy to hear that your stay was comfortable. We do our best to provide our guests with the best experience we can. We look forward to your visit.

Thank you for taking the time to write a review about your stay at our hotel. It is our goal to provide best service to our guests. We always ask our customers for a feed back before they leave so that we can make improvements. Please let us know how we can improve to receive a 5 star review on your next visit. We appreciate your business. Thanks!

Thank you for taking the time to write a review. On your next visit we would appreciate if you could let us know how we can improve our services to get a 5 star rating from you. We appreciate your business.

Thank you for your review. We are glad that you had a good stay at our hotel. We along with our staff work very hard to keep our guests stay as comfortable as possible. We appreciate your business and look forward to your visit again.

Gracias por tu reseña. Apreciamos su negocio y esperamos su visita nuevamente.

Thank you for your review. We appreciate your business and look forward to your visit again.

Thank you very much for your review. We appreciate your business and are thrilled to know that your stay was comfortable. We look forward to your visit again and will continue to provide you with our best services.

Thanks for your review. We greatly appreciate your business and look forward to your visit soon.

Gracias por tu resena. Apreciamos su negocio y esperamos su visita nuevamente.

Thanks for your review. We appreciate your business.

Dear guest we are disappointed to see that you are not satisfied with your stay at our hotel. We would have appreciated if you could have given us the reason for a 2 star review. We take feedback from our guests seriously and make every effort to improve in the areas needing improvements. Hope you will at least make an effort to let us know the areas needing improvements on your next visit. We appreciate your business. Thanks!

Thank you for your great review. We appreciate that you found our service excellent and accomodating to your needs. Thanks for recognizing our efforts. We look forward to providing you with an even better experience on your next visit.

Thanks for your review. We appreciate your business. It is our goal to keep our customers happy. We work very hard to address all the issues and concerns brought to our notice in a timely manner. We regret any inconvenience caused you.

Thank you Oscar for your review. We appreciate your business and look forward to your visit again.

Thank you for your review. Sorry for the inconvenience. We are trying to get the ice machine repaired.

Thank you for your review. We hope you will visit us again.

Thanks. We appreciate your business.

Thanks.

Thanks, we appreciate your business.

Dear Christina,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

Dear Arturo,Thank you for sharing your feedback with us. We're pleased to hear that the staff was accommodating, and the rooms were clean during your stay. We appreciate your comments about the property's condition and will take your feedback into consideration for improvements. We aim to provide a comfortable and budget-friendly place to sleep, and your input helps us in achieving that goal. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

Dear Jaqueline,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

Dear Iris,We're pleased to hear that your overall stay was a good experience, but we apologize for the cleanliness issues you encountered with the floors. Your feedback is important, and we will address this matter with our housekeeping team to ensure improvements in this area. Thank you for bringing it to our attention, and we hope to provide you with a more satisfactory experience on your next visit.Sincerely, Hotel Manager

Dear Erica,We're sorry to hear that your recent stay did not meet your expectations. Cleanliness, a quiet environment, and overall guest comfort are important to us, and we apologize for any inconveniences you experienced. Your feedback is valuable, and we will use it to address the issues you mentioned and improve the quality of our accommodations. If you decide to stay with us again in the future, please let us know if there's anything we can do to make your stay more pleasant. We appreciate your feedback and hope to have another opportunity to provide you with a better experience.Sincerely, Hotel Manager

Dear Alicia,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues.Sincerely, Hotel Manager

Dear Paul, We are extremely sorry to read about the poor experience you had. Please accept our sincere apologies. This is indeed very unfortunate. Rest assured; I fully understand your disappointment due to the issues you have mentioned. We would like to inform you that this is not a regular feature of our hospitality, and we will properly check your comments with the team and implement appropriate solutions to please our guests. I hope you will consider us again in the future, as we would love the chance to change your impression of our property. Sincerely, Hotel Manager

Dear Jaime,Thank you for bringing your concerns to our attention. I am sorry for the issues you encountered during your stay. Our maintenance department has been notified of the problems and has been instructed to take the necessary steps to address them. We are committed to enhancing our services and amenities, and we hope to have the opportunity to welcome you back soon.Sincerely,Hotel Manager

Dear Rebecca,Thank you for your feedback. We are sorry that your stay was not as per your expectations. We have taken note of your suggestion regarding upgrading the overall hotel and have forwarded it to management. Hope you will visit again soon.Sincerely,Hotel Manager

Dear Mark,Thank you for your positive feedback about our hotel being a great budget-conscious option in the area. We appreciate your suggestion about breakfast items, and we will consider ways to enhance our offerings. We're delighted to be considered a "Ruidoso Gem" and look forward to welcoming you back in the future.Sincerely, Hotel Manager

Dear Lenord,It's wonderful to hear that you had a pleasant experience during your stay. Friendly staff, comfortable and clean rooms, and an easy check-in process are all important factors in ensuring a great hotel stay. We hope to welcome you back in the future for another enjoyable visit!Sincerely, Hotel Manager

Dear Frank,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

Dear Jose,We apologize for the condition of your room during your stay. Your feedback about the room's appearance, maintenance issues, and cleanliness is concerning, and it's not reflective of the standard we aim to maintain. We take your comments seriously and will work to address these issues promptly. We hope you'll consider staying with us again in the future, and we'll make sure to provide you with a more satisfactory experience.Sincerely, Hotel Manager

Dear Martin,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Dear Ann,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

Dear Arturo,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

Dear Claudia,Thank you for taking the time to write a review about your recent stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you found uncleanliness in your room despite the fact that we moved you to another room. I really do apologize about that. I apologize if we let you down in any other way. We want you to have the best possible experience here, and we're working towards your comment.Sincerely,Hotel Manager.

Dear Lonnie,Thanks for the stay and the great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings, which motivate us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

Dear Connie,We apologize for the disappointing experience you had during your stay. Your feedback is important to us, and we're sorry for the issues you encountered with the room's condition and cleanliness. We take your concerns seriously and will address them to ensure improvements are made. Thank you for bringing this to our attention, and we're sorry for any inconvenience caused.Sincerely, Hotel Manager

Dear Steven,We appreciate your feedback. It's great to know that our staff was friendly during your stay. We apologize for any inconvenience caused by the cleanliness of the floors and the noise from the air conditioning. We'll make sure to address these issues to provide a better experience for our guests in the future. Thank you for staying with us.Sincerely, Hotel Manager

Dear Melissa,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager