Dear Bruce,Thank you for letting us know that you had a great stay once again at The Bethel Resort & Suites. We are thrilled that you enjoy our hotel and your well-appointed room. Our return guests are very dear to us, so we look forward to your next visit with great anticipation.Sincerely, Tori Hicinbothem,General Manager

Dear Stacey,Thank you for the five-star review of The Bethel Resort & Suites. We are delighted to read that you enjoyed your experience with us. We hope this great experience will bring you back soon to stay with us again.Sincerely, Tori Hicinbothem,General Manager

Dear Mary,It is wonderful to know you had an enjoyable stay at The Bethel Resort & Suites. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Tori Hicinbothem, General Manager

Dear Piotr,We are thrilled to learn that you had a seamless and rejuvenating getaway at The Bethel Resort & Suites. We are glad your accommodations close to the golf course made for a memorable time. Moreover, we appreciate you highlighting our convenient location and friendly staff. Thank you for being our guest, and we hope you are already planning your next vacation with us!Sincerely, Tori Hicinbothem, General Manager

Dear Michael,We appreciate you sharing your experience regarding your recent stay with us. We are happy to read the positive comments about our location, service, and our restaurant and bar but we are sorry you found our hotel a little dated. As a historic property, sometimes the necessary repairs are overlooked by guests because they are structural or behind the scenes or are not seen as modernizing. Your observation of the towels is duly noted. Thank you for staying with us, and we hope to make your next visit a perfect one.Sincerely, Tori Hicinbothem,General Manager

Dear Jason,We are delighted to read your review of your recent visit to The Bethel Resort & Suites. It is truly a pleasure knowing how much you enjoyed your time with us. True that our location is very convenient and thank you for highlighting this aspect for our future guests. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Sincerely, Tori Hicinbothem, General Manager

Dear Hoi Yiu,We thank you for choosing our hotel again and for letting us know about your experience. We would like to apologize for not exceeding your expectations. We regret the issue with the room type, late check-ins can sometimes limit our room availability, but we acknowledge the importance of honoring our guests' preferences. Regarding the charge of 30, we sincerely apologize for any confusion and encourage you to reach out to us for any clarifications. Moreover, as a historic property, we strive to preserve the characteristics of the property. Once again we apologize for any inconvenience, and we hope you will give us another chance to demonstrate the hospitality you should have received from us on this visit.Sincerely, Tori Hicinbothem General Manager

Dear Peter,Thank you for the five-star review of The Bethel Resort & Suites. We are delighted to read about your good stay and that our location met your expectations. We hope this great experience will bring you back to stay with us again soon.Sincerely, Tori Hicinbothem, General Manager

Dear Jill,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely, Tori Hicinbothem,General Manager

Dear Juanita,Thank you for your recent stay at The Bethel Resort & Suites. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our dedicated team. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Sincerely, Tori Hicinbothem,General Manager

Dear Frank,At The Bethel Resort & Suites, we strive to provide a warm and inviting atmosphere with our location, well-maintained and comfortable rooms, and friendly service. We love that this made your stay with us a perfect experience. Thank you for the feedback, and we look forward to making your next stay with us perfect in every way.Sincerely, Tori Hicinbothem,General Manager

Dear Corey,Thank you for sharing about your stay with us. While it seems that you enjoyed your overall visit, we are sorry that some aspects did not exceed your expectations. We apologize that you found our accommodations smaller but we feel our room descriptions accurately detail the amenities of each room. Moreover, the pool is not closed. There is a note posted that indicates that if the cover is still on the pool after 9 am, please call Guest Services to have it removed. We keep it covered to conserve heat and indicate that on the same posted note at the pool door. By any chance, did you happen to communicate with our staff regarding the pool being closed? It has been a pleasure to host you, and we hope you will choose to stay with us again.Sincerely, Tori Hicinbothem, General Manager

Dear Rajat,We are delighted to see that your stay matched your expectations! From our check-in to our pleasant staff, we are pleased to know you enjoyed your time with us. It would be our pleasure to host you again at The Bethel Resort & Suites when you plan another trip to the city.Sincerely, Tori Hicinbothem, General Manager

Dear Kyle,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely, Tori Hicinbothem,General Manager

Dear Frederick,Thank you for the generous rating of The Bethel Resort & Suites. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely, Tori Hicinbothem, General Manager

Dear Nate,Thank you for rating your stay at The Bethel Resort & Suites. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely, Tori Hicinbothem,General Manager

Dear Louis,On behalf of our team at The Bethel Resort & Suites, thank you for the excellent rating! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely, Tori Hicinbothem,General Manager

Thank you for the rating, Marcelo. We are pleased you had a good stay, although we wish we knew what could have made it perfect. Thank you and we hope you will visit us again.Sincerely,Tori Hicinbothem,General Manager

Thank you for your feedback. It is a bit disappointing that you did not enjoy your complimentary upgrade which you were given upon noting your disappointment about the room you chose and reserved on-line. Our team immediately rectified the situation, apologized and attempted to make it right. We apologize that an apology and a complimentary upgrade could not make your stay more enjoyable.

Dear Karim,Thank you for the rating. We apologize for not meeting your expectations. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely, Tori Hicinbothem, General Manager

Dear Tony,Thank you for your recent visit and for the review. We endeavor to provide all our guests with a peaceful stay; we are sorry to hear that noise from the other guests interrupted your comfort. We hope you will give us another chance to host you in the future to have a quiet and restful experience. Sincerely, Tori Hicinbothom, General Manager

Dear Luisa,Thank you for your recent stay and for sharing your experience with us. We apologize for the inconvenience caused by the issues you faced in your assigned room. However, It is satisfying to know that our front desk was able to upgrade your room and make your stay comfortable. Your feedback is extremely valuable to us as we strive to improve the overall guest experience. We hope to have the opportunity to welcome you back once again in the future.Sincerely, Tori Hicinbothom, General Manager

Dear Sherri,Thank you for taking the time to review your stay and for the excellent rating. We are extremely delighted to see that you liked our resort and your well-maintained accommodations. We enjoyed having you as our guest at The Bethel Resort & Suites and hope to have the opportunity to welcome you back on a future visit.Sincerely, Tori Hicinbothom, General Manager

Thank you for your feedback, Kevin. We recall a very different conversation with you while you were checking out. You seemed quite angry that your resort fee did not include breakfast and began yelling at our staff when they confirmed breakfast was in fact an additional charge. It was then that you mentioned an issue with the hot water and did not give us a chance to apologize while you were disrespecting our staff and raising your voice. Our extremely hardworking staff does not deserve to be berated. Our resort amenities are very much enjoyed by our guests and our outdoor heated pool is always very popular any time of year. We are sorry that you chose to not utilize the many amenities that were at your disposal. We do hope you will visit again and enjoy all that our resort has to offer. Sincerely,Tori Hicinbothom,General Manager

Dear Elizabeth,Thank you for taking a moment to rate your experience. All of us at The Bethel Resort & Suites are thrilled you had a good stay at our hotel and we invite you to stay with us again when you visit the area.Sincerely, Tori Hicinbothem, General Manager

Dear Robert,It is wonderful to know you had an enjoyable stay at The Bethel Resort & Suites. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Tori Hicinbothom,General Manager

Dear Eric,Thank you for being our guest and for your feedback. We apologize for the inconvenience with the fire alarm going off. Our front desk was working on getting this fixed while you tried to reach out to them. We hope this did not impact the rest of your stay. Thank you once again, and we hope to welcome you back for a flawless experience next time.Sincerely,Tori HicinbothomGeneral Manager

Hello Mike,Thank you for sharing your feedback and we apologize for your experience. Please reach out to us if your concerns have not been resolved. Guest Relations

Dear Marcelo,Thank you for being our guest and sharing your experience with us. While we are glad you enjoyed your spacious accommodations, we apologize that your stay was not perfect. Thank you for the feedback, and we look forward to making your next stay with us perfect in every way.Sincerely,Tori Hicinbothom,General Manager

Dear Jesse,Thank you for being our guest and sharing your experience. We are delighted that you enjoyed the historic town of Bethel and had an amazing stay at The Bethel Resort & Suites. We are also pleased to hear that you were able to take advantage of the many amenities and activities we have to offer. However, we apologize for the issues you faced with your jetted tub and that we could not fix it. We are glad this did not overshadow your otherwise positive experience with us. It was a pleasure to host you and we look forward to seeing you again soon.Sincerely,Tori Hicinbothom,General Manager

Dear Leslie,Thank you for your kind rating and for letting us know you had a comfortable stay at The Bethel Resort & Suites. We have made a note of your feedback on the mattress as we plan on future replacements. We are also constantly working to improve our guest rooms and make upgrades. Please let us know when you will be visiting the area again; we will have a room ready for you.Sincerely,Tori HicinbothomGeneral Manager

Dear Richard,Thank you for being our guest and for sharing your feedback. We apologize for your dissatisfaction while you were here. Regarding the codes, you tried to access a back door of a building where you were not staying, which is the reason that it did not work. You were given the proper code for the Health Club. As for the pool, it is not closed. We have put a note that indicates that if the cover is still on the pool after 9 a.m, please call Guest Services to have it removed. We keep it covered to conserve heat and indicate that on the same posted note at the pool door. In regards to our breakfast, it is not a cold breakfast. We have many hot offerings and do not advertise it as complimentary. We sent you information prior to arrival that breakfast was available for 19.95/day, and that refrigerators and microwaves could be requested. We hope this helps in clearing any doubts you have and we hope you will visit us again in the future.Sincerely,Tori HicinbothomGeneral Manager

Dear Colleen,Thank you for staying with us and sharing your feedback. We always strive to provide a relaxing and restful stay for our guests, so we apologize that you were not completely satisfied with our beds. Your feedback has been noted as we plan for replacements. Regarding the deadbolts, your room, just like all of our other rooms, is equipped with a deadbolt. We verified that it is in fact a working deadbolt. On a future visit, do reach out to our front desk if you have any concerns. We are always here to take care of our guests and ensure they have an enriching stay. Thank you and we hope you will consider staying with us again.Sincerely,Tori Hicinbothom,General Manager

Dear Brian,Thank you for the rating. We are pleased you had a good stay, although we wish we knew what could have made it perfect. Thank you and we hope you will visit us again.Sincerely,Tori Hicinbothom,General Manager

Dear Ashley,Thank you for such a positive review of our hotel. Your comments about our location and accommodations are greatly appreciated. Thank you for choosing The Bethel Resort & Suites. We hope you are already planning your next stay with us.Sincerely,Tori Hicinbothom,General Manager

Dear Fran,Thank you for the kind rating! We are glad you had a good time at The Bethel Resort & Suites and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Tori Hicinbothom,General Manager

Dear John,Thank you for sharing your experience at our resort. We regret your disappointment with some of our amenities not being available. Please know that we have other options such as our townhouses which offer a kitchenette for guests like yourself who prefer the comforts of home. On a future visit, do reach out to our Guest Services and they will be happy to reserve one of these options for you. We hope you were able to enjoy everything else our beautiful property has to offer and we hope to see you again soon.Sincerely,Tori HicinbothomGeneral Manager

Thank you for your five out of five rating

Thank you for staying with us.

Hi Chris. I am so sorry that you were not able to get toothpaste from our Front Desk. It is available and should have been offered to you. I do hope you enjoyed your stay. Thank you for staying with us.

Hi Kimberly. Thank you for your review. Our kitchen does close at 8pm mid-week. On your next trip, please call Guest Services ahead of your arrival and they will work with you to ensure that you have dinner available from our Tavern. Our hard working staff would have been more than happy to accommodate you had they known you were coming. Thank you for staying with us.

Thank you for staying with us.

Thank you for your feedback. I apologize that your room was not up to appropriate standards. Our Housekeeping team ensures that all rooms are put through a thorough inspection process prior to a guest arriving. It seems we missed the mark with your room that day. We will share your feedback with our staff and use it as a tool to continue to improve our level of service and cleanliness. We do hope you give us another chance.

Mr. Marin, I am sorry that you felt our service while you stayed with us was less than ideal. We catered to you and your group throughout your stay and provided you with a complimentary upgrade to a very clean and inspected room. I will note that you never requested housekeeping service during your stay nor did you report any issues with your room. We served you and your group for several hours in our Tavern during a very busy Saturday afternoon and only asked you to leave after you continued to vape in our restaurant despite being asked multiple times to stop. I do hope this review was not written as retaliation for our staff enforcing state law and asking your group to move outside so you could continue vaping outdoors in an area where it is permitted. Our staff works very hard and deserve to be treated with the same respect you were treated with during your stay. If you would like to discuss your experience in more detail, please feel free to reach out. Thank you

Thank you for your feedback. We do apologize that the entry door of the building did not work properly during your stay. Safety is always one of our main concerns and assure you that there was never an unsafe situation while that entry door was being repaired. I apologize that the addition of a microwave to your room caused any inconvenience. We hope you had a chance enjoyed the resort grounds during your stay. Thank you for staying with us.

Hi Linda. Thank you so much for staying with. We are so happy you enjoyed your stay.

Thank you for staying with us. We hope to welcome you back.

Thank you for your review Blake. Generally when a guest makes a reservation at a hotel, the hotel will take payment for the full amount of the room and reservation when you arrive. The total amount due was confirmed when you initially reserved and again when you checked in. I'm sorry that you did not feel that your accommodations met your expectations. We feel our room descriptions give a fair and accurate depiction of our accommodations. Our standard rooms are equipped with basic features and are a great option for the value seeking traveler. We do offer several different room options. Guest services would have been happy to show you our other room options and discuss making your stay more comfortable. Thank you for staying with us.

Thank you for your feedback Ian. I am not exactly sure what lighting you are referring to but our views from our resort grounds are some of the most spectacular. We are sorry that you did not get a chance to explore our resort grounds or the town of Bethel. Maybe on your next visit. Thank you for staying with us.