리셉션

퀄리티 인 러셀빌 I-40 여행 후기

2.5 out of 5
퀄리티 인 러셀빌 I-40
3019 E Parkway Dr, Russellville, AR

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 192개 이용 후기 중 79개" "
평점 8 - 좋아요. 192개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 192개 이용 후기 중 35개" "
평점 4 - 별로예요. 192개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 192개 이용 후기 중 8개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Reynaldo

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Reynaldo,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Heidi,We appreciate your feedback on the cleanliness and comfort of your stay with us. Your satisfaction is important to us, and we value your comments in striving to enhance our guests' experiences. If you have any further feedback, please don't hesitate to reach out to our management team.

4/10 - 별로예요

Leslie

반려동물 동반 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Leslie, We're sorry to hear that your recent experience at our hotel fell short of your expectations. We would appreciate it if you could reach out to us directly to provide more detailed feedback so that we can address any issues you had during your stay. Your satisfaction is our top priority and we value your input. Please contact us at your convenience.

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Convenient location and friendly front desk. Room was clean and comfortable bed. Nice having Waffle House - literally 150 ft away.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Christopher, Thank you for your kind words about our convenient location and friendly front desk. We are glad to hear that you found your room clean and enjoyed the comfortable bed. It's great to have a Waffle House nearby for a delicious meal. We appreciate your feedback and hope to welcome you back in the future.

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Mary,Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize if we did not meet your expectations. We encourage you to reach out to us directly so we can address any issues you may have experienced. We value your opinion and hope to have the opportunity to improve your future visits.

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Tim,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a satisfactory experience. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

David

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello David,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back in the future!

8/10 - 좋아요

Kristina

연인과의 여행
좋아요: 편의 시설/서비스
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Kristina,Thank you for choosing our hotel for your stay! We are glad to hear that you had a positive experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Anthony,Thank you for rating us 10/10! We are delighted to hear that you had an excellent experience during your stay with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked being able to park right outside of the room door.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Claire,We're pleased to hear that you appreciated the convenience of our parking arrangements. Thank you for sharing your positive experience with us!

10/10 - 훌륭해요

Alison

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a basic hotel, pretty clean inside. Bathroom a little tired with water stain on ceiling but linens/towels etc very clean. Microwave and tea/coffee maker in room. Breakfast is as good with hot and cold options. There are plenty eating places nearby. We had a dog with us and there are grassy areas around to take them a walk. The lady at front desk was lovely and helpful.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 1일
Hello Alison, Thank you for choosing our hotel for your stay. We're glad you found our hotel clean and enjoyed the convenience of the in-room amenities. We appreciate your feedback regarding the bathroom, and we'll address it with our team. It's great to hear that you enjoyed our breakfast options and found the nearby dining choices convenient. We're happy our staff provided friendly and helpful service at the front desk. We hope to welcome you back in the future for another pleasant stay.

10/10 - 훌륭해요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room needed a clean smell
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Joshua,Thank you for sharing your feedback regarding your recent stay. We appreciate your input and apologize for any inconvenience caused by the room odor. We have shared your comments with our housekeeping team to ensure that similar situations are avoided in the future. We hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 - 훌륭해요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Bernard,Thank you for taking the time to provide us with a rating of 10! We truly appreciate your generous feedback and are delighted to hear that you had a fantastic experience at our hotel. We strive to exceed our guests' expectations and it is wonderful to know that we succeeded in providing you with exceptional service. We hope to welcome you back in the future for another outstanding stay!

10/10 - 훌륭해요

Michael 님, Edmond

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Michael,Thank you for your positive rating! We are thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Ronald,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 - 훌륭해요

Doris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 25일
Hello Doris,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

José

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, clean, quiet and friendly
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Josᅢᄅ,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 - 별로예요

Elizabeth

2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Elizabeth,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 - 괜찮아요

Wilma

연인과의 여행
별로예요: 직원 및 서비스
Breakfast was blah... no fresh fruit, off brand juices, flimsy eatery. Overall I've seen better breakfasts at cheap fast food places. Check in was easy, friendly. Checkout was easy, but our late checkout was not communicated and the housekeeping walked in on us while sleeping without pajamas :-0 Tried to call front desk, no answer. Then moments later front desk called and said no late check out, they could not justify keeping housekeeping just for our checkout (woman, which I believe was the manager, was very harsh in her delivery). As we returned the little credit card key thing it appeared as the manager was fighting (verbally) with a couple which appeared to be guests. We apologized for our tardiness of check out, she intern apologized for her situation and tone.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Hello Wilma,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our housekeeping as well as our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 - 훌륭해요

Peggy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 17일
Hello Peggy,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Please do come see us again.

8/10 - 좋아요

Rick

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Workers were nice
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Hi Rick,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 - 훌륭해요

Christina

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Hello Christina,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 - 별로예요

Jed

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 4일
Hello Jed, Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 - 별로예요

Judy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No elevator to reach 2nd floor. Luggage by hand.
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 15일
Hello Judy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and had plenty of parking .
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 15일
Hello Lisa,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our parking. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Khaled

2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 7일
Hello Khaled,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

10/10 - 훌륭해요

Keri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 29일
Hello Keri,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Liz

2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 23일
Hello Liz,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Rosalyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Our stay was good, typical for mid-style hotel. There was a Chinese buffet close for us to grab dinner. One suggestion would be that your desk clerks dress appropriately for their jobs greeting their guests. First impressions mean a lot.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 18일
Hello Rosalyn,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 - 훌륭해요

Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great experience
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 28일
Hello Maria,We appreciate the comments, especially with regards to your opinion of our hotel. We hope to see you again in the future. Thank you for your valuable business.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 21일
Hello Steve, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 20일
Hello Carl, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - 좋아요

Julia

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It seemed a bit rundown, but the staff was friendly and helpful.
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 16일
Hello Julia, It was a pleasure assisting you during your stay. Our rooms are cleaned by professional cleaners every check out and during these pandemic, we take extra precautions and cleaning. We can assure you that the room and everything inside has been cleaned and sanitized, but we will still make sure to have this reviewed with our cleaners.

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Liked our stay.
We liked our room it was clean and everything in it worked well. The facility was a little dated. Would recommend this hotel. Really enjoyed the pool. Joe R. Colorado Springs.
2022년 7월에 5박 숙박함
답변 제공: Manager 님, 2022년 7월 20일
Hello Joseph, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room and also our pool. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 - 훌륭해요

CASANDRA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice little place quite and clean pool was great breakfast was ok!
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 5일
Hello CASANDRA, We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our breakfast and pool. We hope to see you again in the future. Thank you for your valuable business.

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Staff was amazing. Friendly and accommodating. A large group cleaned out the breakfast and with only one person manning the front desk and breakfast area there was a long wait to restock.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 5일
Hello Patricia, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and comments about our area. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 - 좋아요

BjORN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super friendly
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 5일
Hello Guest, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

8/10 - 좋아요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was a little dated but clean, and the bed was comfortable. Heat/Air unit was a little noisy but not to the point of distraction. The parking lot was well lighted, and I could park in front of the room. The staff was very cordial and responsive.
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 8일
Hello Edward, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and your insights regarding our bed. We appreciate you taking the time to share your experience.

10/10 - 훌륭해요

Roberto

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Good experience. Accessible. Quiet. Nice breakfast.
2022년 3월에 5박 숙박함
답변 제공: Manager 님, 2022년 4월 25일
Hello Roberto, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast. We hope to see you again to deliver you with a 5 star experience.

8/10 - 좋아요

Jana 님, Condon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here as a stop over between Tennessee and Oklahoma during the later part of COVID restrictions. Very little interaction with staff due to restrictions. Breakfast was normal hotel breakfast. It was easy access from freeway; which was important to us. I would stay again. Nothing spectacular, but a nice stay.
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 30일
Hello Jana, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and also our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2/10 - 너무 별로예요

Sherry

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Manager 님, 2022년 3월 3일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 17일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

10/10 - 훌륭해요

Howard

2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 17일
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

10/10 - 훌륭해요

Cruz

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 30일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

10/10 - 훌륭해요

John S

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 1월 26일
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Mark

2021년 10월에 3박 숙박함
답변 제공: Manager 님, 2022년 1월 24일
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

10/10 - 훌륭해요

Molly

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place
We had a nice stay. The room was clean and comfortable. We had 3 large dogs that where with us
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 26일
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room. We hope to someday have another opportunity to host your stay.

10/10 - 훌륭해요

Todd

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was right off the Interstate. Walmart and places to eat were close.
2021년 10월에 2박 숙박함
답변 제공: Manager 님, 2021년 10월 23일
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 - 좋아요

Dale

좋아요: 직원 및 서비스, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 20일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick checkin, clean room.
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 16일
Know that your voice is of tremendous importance to us and we value your comments about our room. We hope to see you again to provide you with an exceptional level of service and hospitality.