책상, 방음 설비, 다리미/다리미판, 무료 유아용 침대

퀄리티 인 앤드 스위트 여행 후기

2.5 out of 5
퀄리티 인 앤드 스위트
1167 S Rogers St, Clarksville, AR

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 276개 이용 후기 중 118개" "
평점 8 - 좋아요. 276개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 276개 이용 후기 중 36개" "
평점 4 - 별로예요. 276개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 276개 이용 후기 중 7개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Lisa

가족 여행
별로예요: 편의 시설/서비스
Comfortable beds, not much food at the breakfast buffet.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jimmy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gerhard

2024년 1월에 1박 숙박함
답변 제공: Raj Patel 님, 2024년 3월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Shane

2024년 1월에 1박 숙박함
답변 제공: Raj Patel 님, 2024년 3월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel clean and pleasant. No elevator.
2024년 1월에 1박 숙박함
답변 제공: Raj Patel 님, 2024년 1월 28일
Your feedback is important to us.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 - 좋아요

Melba

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Raj Patel 님, 2024년 1월 4일
Thank you for taking the time to complete our online survey .Feedback from our guest is very important to us and your input helps us in our efforts to providing excellent service. Again thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Guillermo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 12월 14일
We would like to thank you for taking the time to complete our online survey .Feedback from our valued guest is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 12월 14일
Your feedback is important to us.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 - 좋아요

Karina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
CHECK-IN WAS QUICK AND EASY. FRONT CLERK WAS ATTENTIVE AND INFORMATIVE.
2023년 11월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 12월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. We use your positive comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 - 좋아요

Diana

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convient to restaurants& shopping. Friendly staff. One of the Cleanest motels in the area!
2023년 11월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 12월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. We use your positive comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff is very kind and helpful. Rooms are very clean and comfortable
2023년 11월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 11월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. We use your positive comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Bing

2023년 11월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 12월 14일
We would like to thank you for taking the time to complete our online survey . Feedback from our valued guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Nathan

2023년 11월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 12월 14일
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff!
2023년 11월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 11월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Raj PatelGeneral ManagerQuality Inn & Suites4798575156

8/10 - 좋아요

Brad

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 10월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Janette

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was well pleased with accommodations and breakfast
2023년 10월에 3박 숙박함
답변 제공: Raj Patel 님, 2023년 10월 26일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 10월 26일
We would like to thank you for taking the time to complete our online survey .Feedback from our guest is very important to us and your input helps us in our efforts to providing excellent service. Again thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Janette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was clean and smelled clean. Staff was gracious
2023년 10월에 4박 숙박함
답변 제공: Raj Patel 님, 2023년 11월 2일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 - 훌륭해요

bliss

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice. Room was clean. Bed is comfy. Area is beautiful
2023년 10월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 10월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Mary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very pleasant stay
2023년 10월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 10월 28일
ank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 - 괜찮아요

Kelly

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We enjoyed our stay. We felt safe & parking lot was well lit at night.
2023년 9월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 10월 16일
We would like to thank you for taking the time to complete our online survey . Feedback from our valued guest is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Katherine

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Excellent service!
2023년 10월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 10월 16일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 - 괜찮아요

Max

2023년 10월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 11월 6일
We would like to thank you for taking the time to complete our online survey .Feedback from our guest is very important to us and your input helps us in our efforts to providing excellent service. Again thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Jimmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
gREAT LOCATON AND PARKING
2023년 10월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 10월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.We sincerely appreciate and value your feedback as valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Raj Patel 님, 2023년 10월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel room was in a great location for us with plenty of food/gas options near by. Room was clean, bed comfort was okay not the worse-not the best, shower "Excellent", A/C "Awesome", a little noisy on end unit by breezeway, no elevator to get to 3rd floor. Overall good experience. I would stay at this location again.
2023년 9월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 9월 5일
We would like to thank you for taking the time to complete our online survey . Feedback from our guest is very important to us and your input helps us in our efforts to providing excellent service. Again thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Caroline 님, Fort Smith

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I appreciate that you get your money’s worth. Clean, comfortable and very nice friendly staff. I recommend this place for anyone who’s driving thru. Will certainly come back❤️
2023년 9월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 9월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.We sincerely appreciate and value your feedback as valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay, clerk at desk friendly, breakfast good.
2023년 8월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 8월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 8월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Peggy

좋아요: 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 8월 24일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 - 훌륭해요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a wonderful stay. My family enjoyed the breakfast. We really enjoyed the swimming. The staff was very helpful and friendly. We enjoyed watching the deer back behind the hotel. The room was clean and comfortable. The housekeepers made sure we had everything we needed. We have stayed there the last 3 times we have come to Clarksville.
2023년 7월에 3박 숙박함
답변 제공: Raj Patel 님, 2023년 8월 24일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 8월 24일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

4/10 - 별로예요

Jose

2023년 7월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 8월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

LYNN 님, Odenville

2023년 7월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 8월 24일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 - 괜찮아요

Stephanie

2023년 7월에 7박 숙박함
답변 제공: Raj Patel 님, 2023년 7월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Thomas 님, Conway

2023년 6월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 8월 24일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

2/10 - 너무 별로예요

Angela

2023년 6월에 4박 숙박함
답변 제공: Raj Patel 님, 2023년 7월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future

8/10 - 좋아요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing in the area restaurants are the worst...room was on 3rd floor and was in doubt about reservations...told them 3rd floor was unacceptable as my husband has had bsck surgery so they cleaned a room on first floor
2023년 6월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 6월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future .I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean hotel. Beds are comfy.Great place to stay for good price.
2023년 5월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 6월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges Diamond member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

Rita

좋아요: 청결 상태
Flooring was not installed properly which could lead to a fall
2023년 5월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 6월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future and this issue does not happen again.

4/10 - 별로예요

Wanda 님, Las Vega

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property, staircase, hall and room was dirty and was badly maintained. Holes in wall outside. Walls were marked up in room. Shower leaked onto floor. Breakfast was a joke. The toaster did not work even though there were bagels and bread. The coffee was weak. There were no muffins. No sausage and cold eggs. Will never stay at a Quality Inn again because of this experience. But the sheets were clean.
2023년 5월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 6월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future and this issue does not happen again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Murali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well maintained rooms
2023년 5월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 6월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback as a Choice Privileges Diamond member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

Myrna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
La estancia fue 2 noches y no limpiaron el cuarto , no cambiaron toallas ni arreglaron la cama
2023년 5월에 2박 숙박함
답변 제공: Raj Patel 님, 2023년 6월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future and this issue does not happen again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Gaylene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff friendly and helpful and room is very nice and clean!!!! A
2023년 5월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 6월 7일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide to our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 6월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

GENARO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Satisfactory
2023년 5월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 5월 22일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 - 괜찮아요

Tammy

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Lack of interest
I think the desk clerk should try to know more about the area and places to eat for out of town guests. He just said look on the internet. Not everyone has internet believe it or not.
2023년 5월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 5월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and By using your feedback we will more educate our staff for future. we will offer an exceptional experience to our guests in the future and this issue does not happen again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly attentive staff, on duty when they were needed. I liked the room’s air conditioning system. It was easy to figure out and set it to the desired temperature. I didn’t like the lavatory spigot. The aerator was partially clogged and spewed water sideways onto the user.
2023년 5월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 5월 22일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We apologize about your issue.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 - 좋아요

Rick

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 5월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Tommy

출장 여행
좋아요: 직원 및 서비스
Not as clean as I expected but not a horrible stay
2023년 4월에 1박 숙박함
답변 제공: Raj Patel 님, 2023년 5월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations about cleanning issue. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future and this issue does not happen again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.