외관

수퍼 8 바이 윈덤 모릴턴 여행 후기

2 out of 5
수퍼 8 바이 윈덤 모릴턴
1818 N Hwy 9, I-40 Exit 108, Morrilton, AR

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 316개 이용 후기 중 106개" "
평점 8 - 좋아요. 316개 이용 후기 중 116개" "
평점 6 - 괜찮아요. 316개 이용 후기 중 52개" "
평점 4 - 별로예요. 316개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 316개 이용 후기 중 19개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
Good
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello John,Thank you for sharing your feedback with us. We appreciate your comments and will use them to improve our services for future guests. If you have any further concerns, please reach out to our management team directly for assistance with your experience.

10/10 - 훌륭해요

Michael 님, Aberdeen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, quiet location, clean, convenient, breakfast included. Close to some shopping, gas, coffee and food. Very good restaurant with steak and other just a few blocks away. About 20 miles to Petit Jean State Park. I’ll stay here again on my next visit to the area! Thank you!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Michael,We are delighted to hear that you enjoyed our friendly staff, quiet location, and convenient amenities during your stay. It's great to know that you found our proximity to shopping and dining options convenient. We appreciate your kind words about our restaurant and are thrilled that you would choose to stay with us again on your next visit to the area! Thank you for your positive feedback!

10/10 - 훌륭해요

Royce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Royce,We regret to hear about the issues you encountered during your recent stay. We appreciate your feedback and will address your concerns internally for improvement. Your comments are valuable to us as we strive to enhance our guests' experience moving forward.

8/10 - 좋아요

Angela 님, Wayne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice but wish there was a hot tub.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Angela,Thank you for sharing your feedback with us. We appreciate your suggestion and will consider it for future improvements to enhance our guests' experiences. We hope you otherwise enjoyed your stay with us!

8/10 - 좋아요

Colt

2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Colt, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price for the room received.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Robert,We are pleased to hear you found our room rates to be of good value. Your feedback is appreciated.

2/10 - 너무 별로예요

david

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello david,We're sorry to hear your experience was not up to our usual standards. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value all feedback to ensure we provide the best experience for our guests.

4/10 - 별로예요

Alonna

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Alonna, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.,

2/10 - 너무 별로예요

Luke

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms was smoked in and stunk very bad. Dirty and nasty place.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Luke, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 - 괜찮아요

Julian

좋아요: 직원 및 서비스
Hotel was average nothing fancy staff was great
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Julian,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

2/10 - 너무 별로예요

Millie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was comfortable. Pool was out of order, no continental breakfast, coffee was instant. Really bad stay
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 27일
Hello Millie,Thank you for sharing this experience with us. We truly value you feedback with regards to our bed and breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

4/10 - 별로예요

Kevin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk attendant wasn't very clean and creeped me out
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 25일
Hello Kevin, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our front desk. Your voice is very valuable to us and we hope you will return on your next travels.

2/10 - 너무 별로예요

Carolyn

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
property was filthy and in disarray, staff not friendly or helpful
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
Hello Carolyn,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

10/10 - 훌륭해요

Kenneth

가족 여행
I enjoyed myself there
2023년 6월에 12박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Hi Kenneth,Thank you for sharing the wonderful rating about your experience here with us. We are happy to know that you enjoyed your stay, and we hope to have the pleasure of hosting you again soon.

6/10 - 괜찮아요

Paul

Asked for non smoking room..not what I got. VERY OUTDATED!
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 18일
Hello Paul, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 - 괜찮아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pool was closed for the year and it was not advertised until I checked in. The biggest reason I chose this hotel was for the pool. And the pool was closed with no forewarning.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 18일
Hello Jason, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

10/10 - 훌륭해요

Russell

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 4일
Hello Russell,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 - 괜찮아요

Tracy

가족 여행
Received one room and walked in and it had mold on the bathroom door and a bad odor in the room. Went to the clerk and he kept asking me if a room on the 2nd floor was fine. At that point a.I wanted was another room that didn’t stink.. He called his supervisor and finally gave us another room.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 26일
Hello Tracy, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

4/10 - 별로예요

Carmen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 23일
Hello Carmen, Hello Carmen, It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

Tammera

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family
We used to stay here at least twice a year, with no problems. It has gone down hill!! Wreaked of smoke and nastiness. Checked out pretty much right after opening the door to the room.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 14일
Hello Tammera, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

6/10 - 괜찮아요

RHONDA

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The room itself was good. Older facilities. Would not have stayed if traveling alone. No breakfast. Seems like a rough area maybe. Colton's Steakhouse was excellent and fun. Ok value for the room.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 5일
Hello RHONDA, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great getaway stay!!!!
It was a great stay. We were just taking a trip away from home. Husband can't climb stairs, so they exchanged our room to one downstairs for no extra charge. We absolutely loved Morrilton Ar and will def be back!!!!
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hi Glenda,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

6/10 - 괜찮아요

Loren

출장 여행
Tried to put me in a smoking room. It smelled terrible asked for another room and at first they said the only room they had was 2 queen room and couldn’t give that to me as I signed up for a King room. I said I didn’t sign up for a smoking room and got one. He eventually put me into the the double queen room which was nice and the room was pretty good
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 12일
Hello Loren, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

4/10 - 별로예요

Shannon

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Room smells like smoke! Front desk staff did give some air freshener to try and help. It’s alright if you are staying one night. Can’t complain too much, it was cheap!
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 6일
Hello Shannon,Thank you for being a valued guest and for providing us the feedback regarding our staff and also our front desk. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 - 괜찮아요

Lana

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was super nice and tried to be helpful. The room was advertised as sleeping 5 with a sofa, no rooms with a sofa. We were given a mat to use but there were no blankets available. The refrigerator knob was missing and it smelled like something was dead. Overall, I was glad it was an extremely short stay.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 25일
Hello Lana,We appreciate that you've taken the time to share with us regarding our front desk and your insights regarding our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 - 괜찮아요

Cinthia

좋아요: 직원 및 서비스
Plan ahead
Ask for a smoke free room or it will be overwhelming. I didn't think of that when booking.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 22일
Hello Cinthia,Thank you for taking the time to share your comments regarding our room. We hope you will return so that we can provide you an even superior experience.

2/10 - 너무 별로예요

Emery

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Unprofessional super 8
Desk clerk was openly prejudice against handicapped people to pander to personal friends, and admitted verbally that she did it on purpose.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 6일
Hello Emery, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 - 괜찮아요

Mystie

좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 14일
Hello Mystie, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

Denise

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
On their website they can’t accommodate 5 people. We had to go buy an air up mattress. They don’t have any rollaway beds. The guy at the front is nice and helpful.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 13일
Hi Denise,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

10/10 - 훌륭해요

Jeff

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 25일
Hello Jeff,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

Renee

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotels.com and Super 8 is overrated.
I didnt like having 2 doors to enter our room. Only one little bar of soap and one tiny bottle of shampoo for 2 people. Large shower chair that looked broke was in the bathroom. One small towel to dry off with and use for wet hair. Hotels.com said our stay included breakfast and they only had a cup of coffee and super8 told us if we wanted breakfast we had to go to waffle house next door but we were to tell them we were a guest at the hotel and tgey would give us a generous 10 percent off our meal. I cant trust Hotels.com now. Hotels.cim does not update their ibfo on the hotels they offer and this is the 3rd time ive had an unpleasant surprise.
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 7일
Hello Renee,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Christina

답변 제공: Manager 님, 2023년 11월 7일
Hello Christina,Thank you for taking the time to provide your feedback! We're delighted to hear that you had a 5-star experience with us. We appreciate your kind words and hope to welcome you back in the future for another exceptional stay.

6/10 - 괜찮아요

Cheryl 님, Fort Smith

가족 여행
좋아요: 직원 및 서비스
Property is not updated. Painting was sloppily done. Only two very thin towels. No hand towel. Pillows are very small and lumpy. Bed is very hard. Says light breakfast and there is no breakfast. No coffee in room only lobby. Overpriced for this level of hotel. Will not be back.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 31일
Hello Cheryl, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Clara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Easy check in, nice large room and clean
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 25일
Hello Clara,Know that your voice is of tremendous importance to us and we value your comments about our room. We hope to see you again in the future.

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Easy n efficient check-in process
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 25일
Hello Timothy,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The carpet had a wet carpet smell.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 21일
Hello Guest, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 - 좋아요

Shari

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good for the price
The place was clean and the service was good. My only complaint is that when they did the renovations it looks like an armature did the detail work. And not in just one or two places. The mattress was very comfortable. My husband and I both slept well on it.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 20일
Hello Shari,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our service as well as our mattress. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 - 좋아요

Pam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 11일
Hello Pam,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 - 좋아요

James

2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 12일
Hello James,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 - 괜찮아요

Christian 님, Cordova

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lady at the front desk was very nice
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 4일
Hello Christian,Guest satisfaction is our number one objective so we really appreciate the input regarding our front desk. We hope to see you again in the future. Thank you for your valuable business.

8/10 - 좋아요

Malcom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its was just as described
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 13일
Hello Malcom, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - 훌륭해요

Christy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was more comfortable than most.
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 2일
Hello Christy,Know that your voice is of tremendous importance to us and we value your comments about our bed. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 - 좋아요

Vicki

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
They provide no breakfast — disappointed!
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 11일
Hello Vicki, We appreciate the time you have taken to bring to our attention your feedback with regards to our breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 - 좋아요

Duncan Moose 님, accomac

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient.
2022년 8월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 8일
Hello Duncan Moose, It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. I hope you will return to enjoy a memorable and exceptional experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very upsetting the pool was closed.
2022년 7월에 2박 숙박함
답변 제공: Manager 님, 2022년 7월 31일
Dear Guest, Thank you for your valuable opinion regarding our pool. We hope to see you again in the future. Thank you for your valuable business.

8/10 - 좋아요

Kimberly 님, High Falls

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great roadside stop, no issues and it was clean and well kept.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 24일
Hello Kimberly, We appreciate that you've taken the time to share with us regarding our hotel. We hope you will return so that we can provide you an even superior experience.

4/10 - 별로예요

William

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The website says breakfast and pool but nether was provided for at this hotel. The room never cooled off until after midnight because it was on the west side of the building. So all in all my stay was the worst of all the super 8 hotels in the many I have stayed in.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 20일
Hello William, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

8/10 - 좋아요

Nastassia

2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 16일
Hello Nastassia,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Murlin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 12일
Hello Murlin,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was uneventful.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 14일
Hello Charles, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.