야외 수영장, 정오 ~ 22:00 오픈, 수영장 파라솔, 일광욕 의자

데이즈 인 바이 윈덤 러스턴 루이지애나 여행 후기

2 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 552개 이용 후기 중 129개" "
평점 8 - 좋아요. 552개 이용 후기 중 165개" "
평점 6 - 괜찮아요. 552개 이용 후기 중 134개" "
평점 4 - 별로예요. 552개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 552개 이용 후기 중 70개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Michael 님, Lake Jackson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access from the highway. Room was in good condition.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Michael,We appreciate you highlighting our convenient location and well-maintained rooms. We're grateful for your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Angelique

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Angelique,We appreciate your feedback and are glad to hear you had a positive experience during your stay with us. Thank you for choosing our hotel for your accommodation needs.

2/10 - 너무 별로예요

Kynyatta 님, Covington

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Kynyatta, We apologize for any dissatisfaction you may have experienced during your stay. We value your feedback and encourage you to contact us directly so that we can address any concerns you may have had. We strive to provide a positive experience for all our guests and we hope to have the opportunity to exceed your expectations in the future.

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the service and staff. I also liked the location and price. It was really quiet and they even had some breakfast food available. I didn't like the smell in my room or my father's room next to mine.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Susan,Thank you for your feedback on our service, staff, location, price, and breakfast options. We appreciate your positive comments. We regret to hear about the issue with the smell in your room and your father's room. As a valued guest, we take your feedback seriously and will address this with our team to ensure a better experience in the future.

8/10 - 좋아요

Amy N

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better than I expected breakfast options could have been better but overall not bad at all. My room was clean
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Amy N, Thank you for your feedback regarding our hotel. We're glad to hear that your overall experience met your expectations and that you found your room clean. We appreciate your suggestion regarding breakfast options and will share it with our team for future improvements. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over night road trip. Bed was comfy
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello paula,We're glad to hear that you found our beds comfortable during your overnight road trip. Ensuring a good night's sleep is always our priority for our guests. We hope this helped in making your stay enjoyable and restful. Thank you for your feedback!

8/10 - 좋아요

Tillman

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking spaces were a little too tight for today's vehicles. otherwise all was fine.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Tillman,Thank you for sharing your feedback with us. We appreciate your kind words about your overall experience at our hotel. We will take note of your comment about the parking spaces and share it with our team for future improvements. We hope to welcome you back again soon for another enjoyable stay.

2/10 - 너무 별로예요

Diane

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely nothing!!!
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Diane, We are sorry to hear that your experience did not meet your expectations. We would appreciate any further details you could provide about your stay to help us improve our services. Please feel free to reach out to our management team directly so they can address your concerns personally.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
It was over priced. Paint was piling off the doors, rust was in the tub, towels was nasty. Ended up going to the store to buy my own.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Dear Guest,We're sorry to hear about your experience at our hotel. We appreciate your feedback and apologize for any inconvenience caused. We will share your concerns with our management team for further improvement. Should you have any additional feedback, we encourage you to reach out to our management directly. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Marcus

좋아요: 숙박 시설 상태 및 시설
Wonderful stay
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Marcus,Thank you so much for your kind words! We are thrilled to hear that you had a wonderful stay with us. Your satisfaction is our utmost priority, and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another exceptional experience.

10/10 - 훌륭해요

Tom

가족 여행
Nice place
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello Tom,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide a pleasant and comfortable experience for all our guests. Should you have any suggestions, please feel free to reach out to us. We appreciate your support and hope to welcome you back soon.

8/10 - 좋아요

Wanda 님, Baker

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It's no carpet which I loved but they need to have vending on both floors
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Wanda,Thank you for your feedback regarding the absence of carpet in our hotel. We appreciate you sharing your preference. While we currently only have vending machines on one floor, we will take your suggestion into consideration for future improvements. Please let us know if there is anything else we can assist you with during your next stay.

10/10 - 훌륭해요

Rhonda

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Rhonda,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had an enjoyable stay at our hotel. Guest satisfaction is our top priority, and we are glad to know that we met your expectations. If you have any future travel plans, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Brenda

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Needs some updates
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Brenda,Thank you for bringing this to our attention. We appreciate your feedback and will take it into consideration as we continue to improve our facilities.

10/10 - 훌륭해요

Tiffany

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Tiffany,Thank you for taking the time to leave us a review. We appreciate your feedback and are thrilled to hear that you had such an amazing experience with us. Your satisfaction is our top priority and we always strive to provide exceptional service. We hope to have the opportunity to welcome you back in the future for another fantastic stay.

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and Comfortable
Average hotel. No bells and whistles, but it was clean and comfortable.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Kimberly,Thank you for your feedback. We are glad to hear that you found our hotel clean and comfortable. We appreciate your business!

10/10 - 훌륭해요

Monique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Monique,Thank you for your excellent rating! We are delighted to have exceeded your expectations and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Jessica

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Jessica, Thank you for sharing your feedback with us. We appreciate you taking the time to highlight the areas where we fell short during your stay. We strive to provide exceptional service and will use your comments as an opportunity for improvement. If there's anything further we can assist you with, please don't hesitate to reach out to our management team directly.

8/10 - 좋아요

Norma Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Norma Jean,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Clinton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was well kept
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hi Clinton,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Dorrian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel stay, for a great price.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Dorrian,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Dear Guest,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 - 좋아요

Ryan

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Ryan,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 - 너무 별로예요

Brenda

가족 여행
별로예요: 직원 및 서비스
Rude and lacking customer service.
We needed a first floor room since my father in law has a hard time moving around. They only had second floor rooms and no elevator. They would not let us cancel the reservations. I understand the first day since it was late, but the additional days was ridiculous. Pay extra and go elsewhere. Rude staff.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello BrendaThank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.,

10/10 - 훌륭해요

Darlene

반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is clean and tidy.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Darlene,It means so much to have earned your business. We appreciate the feedback regarding our property. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 - 좋아요

Daphne

가족 여행
좋아요: 직원 및 서비스
Damp
Room was clean and check in was easy. But room felt damp and floor was slick, i guess with condensation. I was surprised that there was not a hair dryer. Breakfast was ok, but the juice was not working. coke machine outside was broken. It was ok for what we needed but a little pricy for what we got.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 11일
Hello Daphne,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

10/10 - 훌륭해요

Corey

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Corey,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

Matthew

2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hello Matthew,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 - 별로예요

Earnestine

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hello Earnestine, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

Rakeya

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything. Price was reasonable and the room was relatively nice
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 9일
Hi Rakeya,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

2/10 - 너무 별로예요

Stephen

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Stephen,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

Deanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was able to check in a little earlier and that was a great thing. Even though it was by the interstate you couldn’t hear the traffic. There are places close by to eat at in walking distance plus a gas station right next to it. Pool was clean even though it was way too hot outside to go in it.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hi Deanna,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

2/10 - 너무 별로예요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we arrived we were given a smoking room and told that was all they had available at the time of booking. Smoking room was never mention until we arrived for check-in. Our friends that traveled with us ordered their non-smoking room after us so I know the rooms were available.
2023년 7월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Eric, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not stay again
Front desk guy was extremely unfriendly. Room smelled horrible…musty & moldy. People running around outside at 2am.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Hello Guest, I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

John 님, SHREVEPORT

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is quite possibly the worst place I have ever stayed. Do not be fooled. This is not a hotel, It is a MOTEL. The staff is inconsiderate & rude. The accomodations are mediocre at best. A non-smoking room was requested, but the room absolutely reeked of cigarette smoke. During our stay people were partying in the parking lot; drinking, loud music, kids running all over the parking lot & banging on room doors. Customers in the rooms around us were smoking weed & it was coming through the vents in our room. So our room went from smelling like cigarettes to filled with weed smoke. There is also NO WIFI in the rooms. I went to the front office to speak to a staff member(noone would answer the phone when I called) to talk about all the things listed above & was told it was really not their problem. We ended up moving to a different hotel in the middle of the night. I requested that my reservation for the next night be canceled & the managre refused.
답변 제공: Manager 님, 2023년 7월 30일
Hello John,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsᄑ expectations. We hope you will give us a chance to redeem ourselves in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasantly surprised
Although as a motel it was a little rough looking on the exterior, the room I was in looked to be recently renovated and was as good a quality as you’d expect from a modern standard hotel.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
Dear Guest,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 - 훌륭해요

michael

좋아요: 숙박 시설 상태 및 시설
Beds were very comfortable and room very clean
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 18일
Hello michael,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The linens were all stained and dingy, luckily we had blankets so we could lay on top of the beds. Rags and towels were in the same condition we brought our own. Bathroom smelled like a crawfish bowl.The hotel needs a makeover because just deep cleaning isn’t going to help. Would not recommend stay somewhere else.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Hello Guest, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Hello Tara,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - 좋아요

Jen

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Hello Jen,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

James

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 14일
Hello James,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

Scott

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 29일
Hello Scott,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 - 좋아요

Jeff

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello Jeff,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

Jennifer

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 10일
Hello Jennifer, Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 - 좋아요

GABE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place rhe room was clean with Newer appliances the Air temperature was idea, making my stay there very relaxing.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Hi Gabe,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 - 좋아요

Crystal

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 15일
Hello Crystal,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

Jennifer

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 15일
Hello Jennifer,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

Amy

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Amy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - 훌륭해요

Salina

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Salina,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Timothy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean. Bed was very comfortable.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hi Timothy,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!