숙박 시설 정면

출구 5 리조트 & 콘도미니엄 여행 후기

2 out of 5
출구 5 리조트 & 콘도미니엄
18 Ocean Park Rd, Saco, ME

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 538개 이용 후기 중 123개" "
평점 8 - 좋아요. 538개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 538개 이용 후기 중 116개" "
평점 4 - 별로예요. 538개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 538개 이용 후기 중 66개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Cheol

2022년 6월에 1박 숙박함
답변 제공: Alex 님, 2022년 7월 1일
Thank you so much for your review. we are looking forward to seeing you soon Management

6/10 - 괜찮아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Alex 님, 2023년 10월 14일
Thank you for your business. we are looking forward to seeing you. Management

2/10 - 너무 별로예요

Priscilla

별로예요: 청결 상태, 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Alex 님, 2023년 9월 2일
We do value your feedback. In Future be certain that any reservations are not made by you through our online partners. Thank you, Management.

2/10 - 너무 별로예요

Courtney

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
there was mold growing on the walls, a large dead bug sat on the wall, stains on the floor showing it wasn’t cleaned, my bed had sand everywhere in it, and spiders galore in the bathroom. Felt like i was in a horror movie, two windows were blacked out. The owner was right next to us. He followed us around the property and said we’re going to lose our deposit for having a guest at the poolbecause it was a liability.How about the furry wall?!?! mold is a liability! Also, three of the windows wouldn’t open! he told me he watched me on the cameras and wanted to know what i was doing in the gazebo.He saw me go back and forth from the hotel room. He was a creep and a money hungry slumlord.
2023년 8월에 2박 숙박함
답변 제공: Alex 님, 2023년 9월 3일
To whom reading this review, this guest's husband apologized front desk on her behalf for rudeness violation of hotel policy. being civil citizen if guests are 100% sure about mold not the stain, they should had report public safety health Dept. In Future be certain that any reservations are not made by you through our online partners. Thank you, Management.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and quiet
2023년 8월에 2박 숙박함
답변 제공: Alex 님, 2023년 8월 23일
Thank you, Brian, for your business. we are looking forward to seeing you.

4/10 - 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Would not recommend
2023년 8월에 1박 숙박함
답변 제공: Alex 님, 2023년 8월 18일
This guest has been banned from a property.Thank you

10/10 - 훌륭해요

Belinda 님, Guilford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly. The facility was very user friendly and nicely kept.
2023년 8월에 2박 숙박함
답변 제공: Tonny P 님, 2023년 8월 18일
Thank you for your business, Belinda. we are looking forward to seeing your next trip to Exit5.Thank you.

6/10 - 괜찮아요

Kathy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Alex 님, 2023년 8월 14일
Thank you for your business.

6/10 - 괜찮아요

Josh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice spot but got woke up at 2am to drunks screaming
2023년 8월에 2박 숙박함
답변 제공: Alex 님, 2023년 8월 14일
Thank you for your business.

8/10 - 좋아요

Lisa

2023년 7월에 3박 숙박함
답변 제공: Tonny P 님, 2023년 8월 13일
Thank you for your business, Lisa. we are looking forward to seeing your next trip to Exit5.Thank you.

10/10 - 훌륭해요

Terrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Tonny P 님, 2023년 8월 13일
Thank you for your business, Terrence. we are looking forward to seeing your next trip to Exit5.Thank you.

8/10 - 좋아요

Yvette Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staffs and service, they listen to requests and actually do what you asked them to do (like repairs, provide extra linens, etc). Daily housekeeping services. Very polite employees.
2023년 8월에 4박 숙박함
답변 제공: Tonny P 님, 2023년 8월 13일
Thank you for your business, Yvette. we are looking forward to seeing your next trip to Exit5.Thank you.

2/10 - 너무 별로예요

Francis

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Alex 님, 2023년 8월 9일
Thank you for rating. In future will accept your reservation only if we meet at your expectations. Thank you.

8/10 - 좋아요

Guy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Resort propre et calme. Cependant, les horaires de piscine serait à améliorer. Peu.logiqur, qur les heures d'ouverture sois les mêmes que les heures d'ensoleillement, avec une plage à 5 minutes de route.
2023년 8월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 8월 7일
Thank you so much Guy for your review. we are looking forward to seeing you soon Management

6/10 - 괜찮아요

Tina

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Alex 님, 2023년 8월 13일
Thank you for your business, Tina. we are looking forward to seeing your next trip to Exit5.Thank you.

10/10 - 훌륭해요

Jennifer 님, Colchester

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time here and can't wait to come back again. Owner takes great pride in the property. It's rustic Maine and perfect. Don't bother if you are looking for Hollywood Hilton. Awesome indoor pool/game room. Picnic tables, grills, gazebo, huge fire pit and beautiful pond. So peaceful and relaxing, great get away!
2023년 7월에 5박 숙박함
답변 제공: Tonny P 님, 2023년 8월 7일
Thank you so much Jennifer for your kind and encouraging feedback and understanding small business survivals strategy to help to build an economy growth for community. we are looking forward to seeing you soon. Management

6/10 - 괜찮아요

Pierre

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pas d'avis
2023년 8월에 3박 숙박함
답변 제공: Tonny P 님, 2023년 8월 6일
Thank you for your ratings.

2/10 - 너무 별로예요

Larry

We did nit stay there they were closed when we got there at 930 the ofgice was closed we did nit kniw they had a time limit we were traveling and gad to find anither motel at 930 at night pkease refund our money thank you
2023년 8월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 8월 6일
I think you should had book a room in Hiltons or Marriott where you would pay 4 times more to get 24 hours check in service, unfortunately you booked at seasonal small hotel where you failed to read hotel policy clearly mentioned in Expedia link. The guest who inform about their late arrival prior to the front desk we try to accommodate them under our policy checklist. in future will accept your reservation only if we meet at your expectations.Thank you

2/10 - 너무 별로예요

Benita

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We made a reservation and paid for a hotel room. We were told that we had to check in by 9:30pm. Given the fact that we were traveling a long distance on roads that had lots of construction delays, we realized that we might not make it to the hotel by 9:30pm. At 4pm we called to inform the hotel that we might not be able to arrive by 9:30pm, and they told us that if we did not arrive by 10:30pm, they would cancel our reservation, despite the fact that we had already paid in full. I have never heard of such lunacy in all the years that I have traveled. We just happened to arrive by 9pm, and the hotel attendant never told us what time checkout was when he handed us the keys. At 10am the next morning, a cleaning person informed us that we were supposed to check out by 10am. The checkout time was not posted anywhere in the room, and the person who check us in never informed us of a 10am checkout. Additionally, there was lots of dirt and dust behind the nightstand and around the beds.
2023년 7월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 8월 6일
To whom who reading this, this guest failed to read hotel policy mentioned in our online partner's website. out of courtesy front desk decided to make arrangement for their afterhours check in however they lied that they would be arriving very late matter of fact they reached hotel before office closed and went straight to the room without showing up to the office to complete check in process. Due to dishonestly of guest will make sure your reservation should not come through online partners. Management

10/10 - 훌륭해요

Bryan

2023년 7월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 8월 3일
Thank you so much Bryan for rating. we are looking forward to seeing you soon Management.

8/10 - 좋아요

Randy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 8월 3일
Thank you so much Randy for the rating. we are looking forward to seeing you soon Management.

2/10 - 너무 별로예요

Michele

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Not polite, quick to call customers liars and attack them for things. Not very clean and they don’t like to give you extra blankets pillows or anything. Will charge you to cover up for their own mistakes. I won’t be going back.
2023년 7월에 3박 숙박함
답변 제공: Tonny P 님, 2023년 8월 1일
To whom reading this review, we have banned this guest for violation hotel fire code policy. This guest was dishonest to front desk they were 8 people discreetly staying more than occupancy. they were so irresponsible that they were gone out for fun all day on their checkout day with their stuffs left in the room. Expedia and front desk continually trying to reach out but no answer. New check-in guest with family and infant from out of state were in our office parking lot struggling finding new place to sleep at night as we were solid out on day or other wise we would have helped them. we were advised by Expedia to throw guest's stuff from room as they were failed to check out in the morning however out of concern front desk were hoping they were safe and would hearing from them. Finally, this guest arrived late evening fully intoxicated saying they were celebrating birthday and hadn't got chance to hear even voice messages left by front desk. Their dishonesty and irresponsibility cause us over 800 fine by Expedia.

8/10 - 좋아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was very well maintained and staff were amazing. We had 5 people and only three plates and one glass in the cabin, there was spilled coffee dried all over the counter and under the microwave that was hard like not cleaned for days and no mirror in th washroom for the men to shave. However we loved our time there and staff was amazing
2023년 7월에 2박 숙박함
답변 제공: Tonny P 님, 2023년 7월 29일
Thank you, Denise, for the review. I am so sorry for the inconvenience you had during your stay. If you would have informed front desk. We would convey to housekeeper who did your room...Please know that these housekeepers are not professional housekeepers but international students who travel to all over USA to help businesses however they are willing to correct their mistakes. Thank you for understanding. we are looking forward to seeing you soon.Managements

4/10 - 별로예요

Lorraine

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This facility was dirty, Mildew and mold in the bathroom, fixtures in the bathroom were gross. Eating table was sticky with residue as were the chairs. Living room furniture was dirty and terribly stained. Only positive in our experience was that the linens and towels were clean. Place should be reported to the City's Health department.
2023년 7월에 2박 숙박함
답변 제공: Tonny P 님, 2023년 7월 27일
We are unable to find your reservation so does the expedia. If you were really stayed in our property, then It's unfortunate that you failed to inform our front desk right away about your experiences with your room.we would have offered you different efficiency or refund your money. being civilization, we strongly recommend the things need to do when it comes to public safety.Thank you

4/10 - 별로예요

Timothy 님, Spencer

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 7월 29일
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management

8/10 - 좋아요

Valérie

좋아요: 직원 및 서비스
La piscine est génial
2023년 7월에 2박 숙박함
답변 제공: Tonny P 님, 2023년 7월 29일
Thank you for your business, we are looking forward to seeing your next trip to Exit5.Thank you.

6/10 - 괜찮아요

Linda

2023년 7월에 2박 숙박함
답변 제공: Alex 님, 2023년 8월 14일
Thank you for your business.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 7월 19일
Thank you so much Kimberly for your feedback. we are looking forward to seeing you soon.Management

10/10 - 훌륭해요

Ligia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Tonny P 님, 2023년 7월 18일
Thank you, Ligia, for your rating. we are looking forward to seeing you in soon.

10/10 - 훌륭해요

Bobbiejo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time
Great little place clean and very comfy quiet and a great place to be with family!
2023년 7월에 2박 숙박함
답변 제공: Tonny P 님, 2023년 7월 16일
Thank you for your business, Bobbiejo. we are looking forward to seeing your next trip to Exit5.Thank you.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty place
Really well kept and nice pretty landscaping. Check in was a little early and they were wonderful. Nice to have 3 bedrooms. Conveniently located
2023년 7월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 7월 16일
Thank you for your business Sharon. we are looking forward to seeing your next trip to Maine.Thank you.

10/10 - 훌륭해요

Daphne J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable and great service
The service was great. We always ask for extra towels and pillows. This time we asked for more shampoo too. Each time we asked for something he promptly brought to our room what we asked for. I did have to ask for a hair dryer and they provided one so some amenities are not in the room. You need to ask for it. The room was clean. The place was comfortable and reasonably priced for the area. Quiet area too. I would definitely stay here again.
2023년 7월에 3박 숙박함
답변 제공: Tonny P 님, 2023년 7월 15일
Thank you so much Shawn for your review. we are looking forward to seeing you soon Management.

8/10 - 좋아요

nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We decided to make a last minute stay and for the price they have the cutest little cottages! The office staff was super helpful and on top of everything.
2023년 7월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 7월 16일
Thank you so much Nicole for your review. we are looking forward to seeing you soon Management.

2/10 - 너무 별로예요

Miriam

2023년 7월에 3박 숙박함
답변 제공: Tonny P 님, 2023년 8월 1일
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management

2/10 - 너무 별로예요

miriam

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible customer service
I arrived and the person checking me in was rude and ignorant. I told him my daughters had service dogs and he said I need to see them never had I heard of this. He said what you use them for again he was just inappropriate. Both my daughters are autistic nonverbal and runners . 25 min back and forth and then he says oh I need 200 deposit we only take credit cards. Needless to say just seemed like a lot. I just could not stay there. From the moment we arrived it was very uncomfortable especially when people are not educated on HIPPA or ADA
2023년 7월에 2박 숙박함
답변 제공: Tonny P 님, 2023년 7월 10일
To whom reading this review ; Front desk had to canceled her reservtion because she was very loud and disrespectful to eledrly manager on front desk as weel as hotel policy She did decline to pay security deposit which is mentioned on her reservation she made through third-party. She refused to answer what service pet she had and provide ID verification. Guest wasnt even charged for cancellation fee for two efficiency which was more than 600. It's unfortunate when educated people failed to book ADA room for their loved ones. Thanks Management.

2/10 - 너무 별로예요

Zachary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a reservation the owner of the hotel took upon them selves to cancel my reservation after I drove 3 1/2 hours to go to there, then proceeded to not let me check in and called the police
2023년 7월에 1박 숙박함
답변 제공: Alex 님, 2023년 7월 9일
Police wouldn't have helped you with that when you were trying to check in after check in hours without a prior notice to front desk by knocking office door and all over guest's door in term of violation of the individual 's right to privacy. we have reported to our online partners that you are banned from Exit5.

2/10 - 너무 별로예요

Francois

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Décevant
Décevant. Nous marquons que nous sommes 4 arriver à la chambre nous avons seulement 4 oreillers et deux doudous, ils nous chargent des frais de 60$ car il avait eu in orages et nous avons utiliser les serviettes pour nettoyer le plancher nous avons essayer de l’appeler et aucune réponse le lendemain nous allons le voir et il nous dit qu’il aurait fallu qu’on l’appelle pour qu’il nous envoie quelqu’un, cependant après 9 h il est fermé alors aucun service possible, il avait des fourmis et de moisissure dans la salle de bain, vaisselle mal propre. Il nous a charger des frais car il ont vider une poubelle, en 4 jours ils n’ont même pas changer les serviettes nous avons dû en acheter… bref très déçu de notre séjour je ne la recommande pas du tout.
2023년 7월에 3박 숙박함
답변 제공: Alex 님, 2023년 7월 8일
To them who reading this review; We do appreciate, if guests put their reservation name when they write a review on this public platform it help us to pull out their reservation record to understand what situation they had during their stay. it's unfortunatethis guest never stayed with us. Thank you.

10/10 - 훌륭해요

Shawn 님, Barnet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and friendly service!
2023년 7월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 7월 8일
Thank you so much Shawn for your review. we are looking forward to seeing you soon Management.

4/10 - 별로예요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never again!!
Will never go back. We rented a two bedroom cottage for our family vacation. The second you walk in you get a nasty smell right off the bat. Both my rolls of toilet paper had mold on them. My room was dusty and had trash from the previous people still in it. The door to rhe bathroom definitely had some sort of water damager and you couldnt shut it completely. They told us it was a 200$ and charged 240.00 instead. For a place so worried about turning them into condominiums and makes sure to get a deposit to make sure you dont smoke they cant even keep up with their rooms.
2023년 7월에 4박 숙박함
답변 제공: Alex 님, 2023년 7월 8일
To them who's reading this review, this guest has been banned in our property long time back.Thank you

4/10 - 별로예요

Connie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not Worth Trying....Definitely not a Resort
We were sorely disappointed when we drove in to stay at Exit 5 Resort & Spa. It's tiny motel units strung out facing Route 1 with all it's 24 hr noise. There were units behind ours facing the pool, but we didn't get that privilege. No one was in the office, had to call a number to get someone to come check us in. The room was the tiniest we'd been in with a back door to the pool area. The air conditioner unit was mounted in the wall and was so loud, it was hard to talk. There was an unmarked remote we found out by trying...for the unit, but it was loud all night long- competing with Rte 1 noise. The bed, one dbl, was extremely uncomfortable- we could feel the springs through the top! I don't know what had been on the handle in the tub wall. It looked gross! The place was fairly clean, several overlooked spots had dust and cobwebs. No, we wouldn't recommend Exit 5 "Resort" . Sorely disappointed in Hotel.com's offer.
The front wall decor and "sitting area"
Bathtub handle issue
Closeup of "Whatever that is on there...yuck!"
Rusty fixtures and dirt/hair on the floor.
2023년 7월에 1박 숙박함
답변 제공: Alex 님, 2023년 7월 5일
Its unfortunate that you failed to inform front desk right away after checked in. we would have given you other options or checked you out with a full refund. in future will make sure your reservation should not come through our online partners. Thank you

8/10 - 좋아요

Luningning 님, Bathurst

좋아요: 청결 상태
The location is good many public areas, shopping around, the facilities are old and not as clean as expected. The floor is slippery
2023년 6월에 1박 숙박함
답변 제공: Alex 님, 2023년 7월 2일
Thank you so much for your review.

8/10 - 좋아요

Kyle

2023년 6월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 7월 19일
Thank you so much Kyle for your feedback. we are looking forward to seeing you soon.

8/10 - 좋아요

Toni

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cabins were quaint and clean
2023년 6월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 7월 2일
Thank you so much Toni for your review. we are looking forward to seeing you soon Management..

8/10 - 좋아요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Owner very friendly. Nice location. Cottages could use some upgrades.
2023년 6월에 2박 숙박함
답변 제공: Tonny P 님, 2023년 7월 2일
Thank you so much Heidi for your review. we are looking forward to seeing you soon Management..

10/10 - 훌륭해요

Charlie

2023년 6월에 1박 숙박함
답변 제공: Tonny P 님, 2023년 7월 8일
Thank you so much Charlie for your review. we are looking forward to seeing you soon Management.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Cottage 35: no hot water for showers
2023년 6월에 1박 숙박함
답변 제공: Alex 님, 2023년 6월 17일
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management

6/10 - 괜찮아요

Shawna

좋아요: 직원 및 서비스
Nice curb appeal. Bathroom had no screen on the window, door painted so much it wouldn’t close, ants everywhere (bathroom sick, kitchenette sink and tub)
2023년 6월에 2박 숙박함
답변 제공: Alex 님, 2023년 6월 17일
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Alex 님, 2023년 6월 17일
Thank you so much for your review. we are looking forward to seeing you soon Management..

10/10 - 훌륭해요

Savanna

2023년 5월에 2박 숙박함
답변 제공: Tonny P 님, 2023년 7월 2일
Thank you so much for your review. we are looking forward to seeing you soon Management..

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Owner seemed very nice but hotel was not set up and ready to go for the season. Minny blinds were dirty and broken, heat was not turned on things were not plugged in. The room had a jacuzzi tub. Went to turn on the tub and the water was pouring out of the tub all over the floor from underneath the tub. The owner was understanding and gave me all of my money back. But was disappointed that I had to leave and find another room at 8 o'clock at night because they had nothing else available since they hadn't been fully open for the season.
2023년 5월에 1박 숙박함
답변 제공: Alex 님, 2023년 6월 17일
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management