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힐튼 가든 인 새크라멘토/사우스 나토마스 여행 후기

3 out of 5
힐튼 가든 인 새크라멘토/사우스 나토마스
2540 Venture Oaks Way, Sacramento, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 544개" "
평점 8 - 좋아요. 1001개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 101개" "
평점 4 - 별로예요. 1001개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 44개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good and clean.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Lindsey

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our welcome at the reception desk was so friendly and helpful. The room was clean and quiet. This was our 3rd stay at this facility. Would recommend it to everyone.
2024년 3월에 1박 숙박함
답변 제공: Luis Robles 님, 2024년 4월 1일
Dear Kathleen,Thank you for your feedback and we're glad you had a great stay! We appreciate your business and the referral and we look forward to your 4th visit :-)Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Mary

2024년 3월에 1박 숙박함

8/10 - 좋아요

LYNNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Luis Robles 님, 2024년 3월 25일
Dear Lynne,Thank you for your review and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk gentleman was so polite professionalism and great
2024년 3월에 1박 숙박함
답변 제공: Luis Robles 님, 2024년 3월 20일
Dear Paul,Thank you for your review! I'm glad to see that the front desk was polite and professional with you. We hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Anne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Luis Robles 님, 2024년 3월 13일
Dear Anne,Thank you for your review and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Antonio

2024년 3월에 2박 숙박함
답변 제공: Luis Robles 님, 2024년 4월 1일
Dear Antonio,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

JAYANTHI 님, CUPERTINO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place.
2024년 2월에 1박 숙박함
답변 제공: Luis Robles 님, 2024년 2월 28일
Dear Jayanthi,Thank you for your feedback and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Katie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
This is a nice hotel. The service staff at night are not terribly impressive. It bothers me that I can’t access a dining menu in my room nor will they deliver food to the room.
2024년 2월에 2박 숙박함
답변 제공: Luis Robles 님, 2024년 2월 19일
Dear Katie,Thank you for your feedback. Please know we have a QR code in all guest rooms by your TV where a digital copy of our breakfast, dinner and bar menu's are available 24hrs a day. I hope that helps and I hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Barbara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly, positive environment.
2024년 2월에 1박 숙박함
답변 제공: Luis Robles 님, 2024년 2월 9일
Dear Barbara,Thank you for your feedback and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Stephanie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a clean place to stay
2024년 2월에 1박 숙박함
답변 제공: Luis Robles 님, 2024년 2월 9일
Dear Stephanie,Thank you for your visit and we're glad you enjoyed your stay.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay nice breakfast good bar
2024년 1월에 2박 숙박함
답변 제공: Luis Robles 님, 2024년 2월 9일
Hi Mark,Thank you for your review and we're glad you enjoyed your stay. We hope to see you again.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Tim

Such good customer service. Very friendly and clean rooms.
2024년 1월에 1박 숙박함
답변 제공: Luis Robles 님, 2024년 1월 22일
Dear Tim,Thank you for your review and we're glad that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Dane

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is clean and maintained well. The staff are very helpful and kind.
2024년 1월에 1박 숙박함
답변 제공: Luis Robles 님, 2024년 1월 22일
Dear Dane,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

4/10 - 별로예요

mary

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Was not informed that there would be no room service or fresh towels for the second day of our stay. This was disappointing as we returned to the room on the second day and nothing had changed since we left earlier. For those clients staying three days, they will really be in need of new towels and restored bedding.
2023년 12월에 2박 숙박함
답변 제공: Luis Robles 님, 2024년 1월 22일
Dear Mary,Thank you for your review and I apologize that you were unaware of our cleaning schedules. We do clean every other day or by request. We do have information in all of our rooms regarding this however I can see how this can be missed. We do hope that this will not deter you from staying with us again and thank you for your patience and understanding as we hotels attempt to get our services back to the way the used to be and should be.At your service,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Edward

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very comfy. The ac unit was too loud and would wake us up in the middle of the night. Otherwise it was a nice place.
2023년 12월에 2박 숙박함
답변 제공: Luis Robles 님, 2024년 1월 22일
Dear Edward,Thank you for your feedback. We have informed our maintenance team to look into your noisy ac unit to ensure it is properly functioning. We do hope to see you again the next time you're in the area.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

4/10 - 별로예요

Puneet

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Luis Robles 님, 2024년 2월 9일
Dear Puneet,Thank you for your review and we apologize if we missed the mark with your stay.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Charly

2023년 11월에 1박 숙박함
답변 제공: Luis Robles 님, 2024년 1월 22일
Dear Charly,Thank you for your review and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 12월 5일
Dear Susan,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Miguel 님, Fresno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 5박 숙박함
답변 제공: Luis Robles 님, 2023년 12월 5일
Dear Miguel,Thank you for your feedback and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

4/10 - 별로예요

Talia

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 12월 5일
Dear Talia,Thank you for your review and we apologize that we did not exceed your expectations. If you would like to share additional information on how we can improve our services, please don't hesitate to contact me.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

4/10 - 별로예요

Andrea

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Children were running through halls screaming, knocking on other guest doors. Police were there at some point not sure why.
2023년 10월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 11월 7일
Dear Andrea,Thank you for your review and we apologize for the noise issue you experienced. We do hope to you'll allow us another opportunity in the future to serve you.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 11월 7일
Dear Luis,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean & close to discovery park
We stayed here for the Golden Sky Festival. It’s about a 45-minute walk to the back entrance. Most of the guests we interacted with in the lobby were also there for the festival so I think for the price we paid, the hotel should’ve offered a shuttle. Pool was fun. Small, quaint. Room was clean. Super noisy after the concert but that’s to be expected. We ate in the restaurant Saturday and it was pretty good. Extended hours Friday and Saturday nights would’ve been ideal but they close @ 10pm.
2023년 10월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 11월 7일
Dear Alex,Thank you for your review and we're glad you enjoyed your stay with us during the Golden Sky Festival! We hope to see you again next year!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable and safe. I feel reception could be a bit more friendly. However, my stay was pleasant.
2023년 10월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 10월 17일
Dear Anthony,Thank you for your review. We value your business and we're sorry if our team was not on point when they checked you in. I will share your feedback with our front office team in order to make improvements. Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was in walking distance to after shock
2023년 10월에 6박 숙박함
답변 제공: Luis Robles 님, 2023년 10월 17일
Dear Michael,Thank you for staying with us during After Shock. We hope to welcome you back again next year!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

6/10 - 괜찮아요

Haley

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We were at this hotel for 4 days for aftershock. It was lovely for the 30 min commute to the venue. They kept the kitchen open until 12am at the hotel since food is limited in the area which was nice. The pool was in direct sun so we didn’t swim because no shade provided by the pool but people looked like they were enjoying it & it looked clean. We asked multiple times for our trash to be taken and it never happened. Our sink was fully clogged with hair when we got there.the AC is not the best so prepare to sleep with just a sheet! For the price we paid I don’t believe it was worth it.
2023년 10월에 5박 숙박함
답변 제공: Luis Robles 님, 2023년 10월 17일
Dear Haley,Thank you for your review and we apologize that we didn't exceed your expectations. I have discussed your comments with our engineering and housekeeping team members to ensure these mistakes don't happen again. We do hope you'll allow us another opportunity to serve you again in the future.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

6/10 - 괜찮아요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Shower and beds no no
Hotel is very dated. Shower head wouldn’t point in the direction needed. Beds were lopsided and lumpy. I’m not super picky but wow! Update the mattresses. This seems to be a trend with this hotel chain.
2023년 9월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 10월 13일
Dear Mike,Thank you for your review and we hope you can accept our apology for the issues you experienced. I have shared your feedback with our engineering team to ensure that they get correct. We do hope you'll allow us another opportunity in the future to serve you.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Delia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous staff members
2023년 9월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 10월 13일
Dear Delia,Thank you for your review and we look forward to your next visit!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Sangeeta

2023년 9월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 9월 25일
Dear Sangeeta,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Mani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 9월 25일
Dear Mani,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Matthew De La

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in, staff was friendly.
2023년 9월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 9월 25일
Dear Matthew,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

6/10 - 괜찮아요

Jaleel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2023년 8월에 3박 숙박함
답변 제공: Luis Robles 님, 2023년 9월 25일
Dear Jaleel,Thank you for your feedback, it is very important to us. We would love to hear more from you as our goal is not just to be average, but to exceed your expectations. Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Judy

2023년 8월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 9월 25일
Dear Judy,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Cierra

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2023년 8월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 9월 25일
Dear Cierra,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Imelda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 8월 21일
Dear Imelda,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Carla

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
The facility is very nice. Pool and lounge inviting. STAFF SHOULD GET A 20 STAR RATING! They were ALL fantastic!
2023년 7월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 8월 3일
Dear Carla,Thank you for your review and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 3박 숙박함
답변 제공: Luis Robles 님, 2023년 8월 3일
Hello Carmen,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Keith

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have a family with kids so we love the pool and breakfast options. Thank you Luchie and staff. I love the omelets here. It's close to interstate 5 and feels safe and quiet. We have stayed here often on our vacations. I highly recommend it.
답변 제공: Luis Robles 님, 2023년 7월 11일
Dear Keith,Thank you for your feedback. We're glad to know that you enjoyed your time with us and I will be sure to thank Luchie and the staff on your behalf for providing you with a great stay.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 7월 11일
Dear Tom,Thank you for sharing your experience with us. We're glad you enjoyed your stay look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Dey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really wonderful concierge! Had an amazing time!
2023년 6월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 7월 11일
Dear Dey,Thank you for sharing your experience with us. We're glad you enjoyed your stay look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 7월 11일
Dear Julie,Thank you for sharing your experience with us. We're glad you enjoyed your stay look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Jose

2023년 6월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 7월 26일
Dear Jose,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Sergio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff, nice place
Our experience was very good. The hotel is in a quiet location, check-in was easy, the staff was very nice, the rooms were clean and kept up. The only downside is that they do not provide free breakfast which is always nice. We would definitely stay again.
2023년 6월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 6월 23일
Dear Sergio,Thank you for your review and we're glad you enjoyed your stay. We look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Allan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I enjoyed my stay the service was great.
I appreciate the service. The only problem I had was the carpet. I not really sure how often the steam clean the carpet but my allergies were acting up during my stay. Maybe it was something else that was aggravating my senses. Either than that I would stay there again.
2023년 6월에 4박 숙박함
답변 제공: Luis Robles 님, 2023년 6월 16일
Dear Allan,Thank you for your review. We carpet clean all of our guest rooms on a quarterly basis as part of our preventative maintenance program. We hope we see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

6/10 - 괜찮아요

Mary Ann 님, Lago Vista

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
With regret, every time that I stay, my stay is burdened by guest behaviors: Kids running in the halls, knocking on door and then running. Loud conversations held in the hallways. This time someone had a dog and unsure if it was a service dog. It wined for hours at a time,barked a bit, which disrupted sleep. The hotel is fine, it is guest behaviors.
2023년 6월에 2박 숙박함
답변 제공: Luis Robles 님, 2023년 6월 16일
Dear Mary Ann,Thank you for your review and I apologize for the issues you experienced. Please know that although we are dog friendly, we do not tolerate noisy pets and will address the issue directly if you report it to us. We also have a strict noise policy after 10pm and will happily send out security guard to quiet down the noisy neighbors. We hope you'll allow us another opportunity in the future to serve you.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 6월 6일
Dear Maria,Thank you for your review and we're glad you enjoyed your stay. We look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

4/10 - 별로예요

Leslie

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
There was hair on our towels, the room was not very clean and there was no staff to help.
2023년 5월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 6월 6일
Dear Leslie,Thank you for your review and we apologize for the issue you experienced. We will be sharing your feedback with our housekeeping team members to ensure this gets corrected. We do hope you'll allow us another opportunity in the future to serve you.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 - 훌륭해요

Lila

2023년 5월에 1박 숙박함
답변 제공: Luis Robles 님, 2023년 6월 6일
Dear LilaThank you for your review and we're glad you enjoyed your stay. We look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas