외관
예약 가능 여부 확인

하이-휠 플랫 여행 후기

2 out of 5
하이-휠 플랫
4835 Chiles Rd, Davis, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 257개" "
평점 8 - 좋아요. 1001개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 188개" "
평점 4 - 별로예요. 1001개 이용 후기 중 131개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 132개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jaemin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Sophia,CSR 님, 2020년 3월 17일
Hi Jaemin, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 별로입니다.
2019년 1월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 부족한 객실상태에 좀 실망했습니다. 60$ 미만이면 만족하겠습니다.
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Cristina 님, Sacramento

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Allot of night traffic
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

MARCELO

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Screaming around from residents of the motel for a good part of the night
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Karla

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I think the area is nice but just around the hotel is so dirty people smoking all over the place and also not feel safe about leaving my vehicle outside.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Kara

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Roaches, lots and lots in the downstairs rooms
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is very nice
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Cristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love most of the staff at this location. I was able to keep to myself unless I required something and I loved that. This is my number one place to stay. And the price is just the cherry on top.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room smelled like cigarettes, stains on the towels and blankets. Will never be back
2023년 7월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 28일
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 - 괜찮아요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Genki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
非常に宿泊しやすかったです。 周辺は、スーパーとスターバックス、数件の飲食店程度でしたが治安がよく、安心できました。
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 19일
こんにちは、ゲンキさんありがとうございます。このような肯定的なフィードバックをいただけると本当に嬉しいです。 あなたの経験が良いものであったことを嬉しく思います。また近いうちにお会いできることを楽しみにしています。リリス#チーム6

8/10 - 좋아요

Nora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

4/10 - 별로예요

Gregory

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I’ll look elsewhere
Front desk staff was good. The room had some recent updates, but I booked a room with a microwave and refrigerator. The first room I was given did not have them and the staff was not aware of it. My second room did have them, but the trade off was stained sheets and no bedcovers on the beds. We bought pillows and blankets to use. There are also quite a few long term guests at this facility. Lastly I book here because it is close to the Soccer Complex we play at and had a restaurant next door(the restaurant is no longer in business). I have stayed here 3 times before, but this will be my last. Just seems to be going downhill and I am not comfortable with bringing my players to a place where there are so many long term tenants lounging around the pool, parking lot and walkways. Sorry no photos, but I didn’t plan on leaving this review.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 6일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 - 별로예요

Elizeth

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Montri 님, LOS ANGELES

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Small room
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 6일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Josue

좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Nalene

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Maria riza

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

8/10 - 좋아요

David

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 21일
Hi David, Thank you for positively rating your stay!! Maz K. #Team6

4/10 - 별로예요

Marc

2023년 5월에 5박 숙박함

8/10 - 좋아요

Raffaele

2023년 6월에 1박 숙박함

8/10 - 좋아요

Lynn

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Unfortunately there was a hole in the wall under the bathroom sink and the cable was junk but other than that the room was fabulous
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 7일
Hi Lynn,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 - 좋아요

jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, accesible price.
2023년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 7일
Hi Jorge,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 - 훌륭해요

Sasiporn

2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

kensing

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Kelli

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When checked in we were given a room that was already occupied. We walked into someone’s room where their personal belongings were in. I would be upset if someone was given access to our room. They switched our rooms. We stayed and left.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 1일
Hi Kelli, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

6/10 - 괜찮아요

Christopher

2023년 5월에 1박 숙박함

4/10 - 별로예요

Patricia

별로예요: 청결 상태
El cuarto estaba bien solo que no hacían limpiezandel cuarto aunque se pidió en dos ocasiones en recepción
2023년 4월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 16일
Hola Patricia,Agradecemos la calificación maravillosa, gracias por informarnos sus inquietudes; esto nos ayudará a mejorar la experiencia de nuestros huéspedes en gran medida.Lilith#Team6

2/10 - 너무 별로예요

Clare

2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Marguerita

단체 여행
Just finished a stay this past weekend, April 2023. We booked based on cost. Check-in was at 3pm, and when we arrived at 7pm, they had no available rooms. We had to wait about 20-30 min for the cleaning staff. We were given a room upstairs, and everytime we used the staircase, there was a strong odor of urine. The room was decent; the sheets were fairly thin, the remote batteries were dead with the TV monitor buttons usable, the fridge/microwave worked, the shower floor was dirty, the AC worked well, the bathroom door didn’t lock, etc. The motel was also located next to a recently closed restaurant and a Taco Bell, but the area itself was very quiet and we did notice a few people sleeping in tents in the parking lot. It was an okay experience, felt a bit unsafe at times, but if you’re looking for something cheap, it’s a decent option for a night.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 10일
Hi Marguerita,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - 훌륭해요

Jose antonio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great costumer service
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 10일
Hi Jose, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 - 너무 별로예요

Parth

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst service i have ever been to there are homeless everywere. You are not safe at all Washroom was not working properly, even the tv n other things in room means all in one it was worst never going here again
2023년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 10일
Hi Parth,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff tried their best to accommodate needs but seemed very understaffed and disorganized. The room I was originally given had a very strong cigarette smell. Asked for a new room and was downgraded to one without a microwave and still had an unpleasant smell. Lots of yelling from room neighbors and crying that woke me and my family up early. I would not stay here again.
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 5일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 - 괜찮아요

Sara

2023년 4월에 1박 숙박함

8/10 - 좋아요

Marye L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean. Easy access. New owners are cleaning up the motel. Good to experience
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 5일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - 괜찮아요

John

출장 여행
It is a basic motel, cheapest in the area. It was CLEAN! And i was pleasantly suprised it was quite. All I needed was clean, quite, bed and a bathroom.
2023년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 25일
Hi John,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 - 너무 별로예요

Melanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To begin with, the lobby smelled so badly of BO that I had to hold my nose while speaking to the employee checking me in. Our room had most of the outlets replaced with covers for some reason so I couldn't even charge my phone conveniently. There was no hair dryer or room service. For $390 for two nights, I would expect a lot more. I won't be returning.
2023년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 25일
Hi Melanie,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

Camille

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Carl

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ann 님, Clovis

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overcharged me. On 2nd night, the staff member came and knocked on my door in the evening real hard then called my room afterwards to tell me he didn't charge me for one night. Made me get up and go to front desk and paid. I knew that was fishy so I called my bank the next morning and sure enough, he lied. He charged me extra.
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Robert

2023년 4월에 1박 숙박함

8/10 - 좋아요

Miguel A

2023년 4월에 1박 숙박함

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The only problem was that there were no lamps in the room, only the overhead lights which were obnoxious. The lighting felt like your were in a hospital. Yuk!! I was maybe going to stay for three more nights but I left because that just made it so uncomfortable. Otherwise the room was fine and Davis is awesome!!
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 21일
Hi Edward, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 - 훌륭해요

Manuel

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price is reasonable and accessible to all establishments.
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 13일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
If your desperate maybe it’s worth the stay
Checking in was a breeze, staff member was great. Once I got into the room smelled like cigarette smoke. The room didn’t have the smoke detector connected. It was already late and was just off a long drive. The smell was strong and woke up to the same smell. Made the stay very uncomfortable and I was with my child and significant other. It was to late to find somewhere else. I would not want to come back here. Read some of the other reviews and they are right.
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 13일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bedbugs. Never had them before. Hair on sheets. Wash basin looked like out if salvage yard.
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 13일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 - 좋아요

Marye L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely the motel is more cared for than three years ago. Enjoyed the staff, very considerate. My room was very clean. Parking was easy. New owners are making an effort to upgrade motel. Appreciated
2023년 3월에 1박 숙박함

8/10 - 좋아요

Marye L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room. Bare amenities. Front desk very helpful.
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 13일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Raul

2023년 3월에 2박 숙박함