Hello Ashley, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Saginaw - Frankenmuth. We sincerely appreciate your comments and we're very disappointed you were unhappy with your experience prompting your 2/5 score. You indicated that you were unsatisfied with the overall appearance of the room, hair was all over the towels and all the other concerns that dampened your experience. Please accept our apologies for the impact this had on your stay. Red Roof's goal is to provide clean and comfortable accommodations for all guests and we are truly sorry that this was not achieved with your visit, so your comments will be reviewed by staff in an effort to ensure you experience is not repeated in the future. Thank you again for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Neal, Thank you for taking the time to tell us about your experience at the RED ROOF INN SAGINAW - FRANKENMUTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described, the loitering you highlighted along with the other issues mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. Please know that we value you as our guest and appreciate your business.Very truly yours,Red Roof Management

Hello Peter, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAGINAW - FRANKENMUTH and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Jamilyn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAGINAW - FRANKENMUTH and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Deborah,Thank you for taking the time to tell us about your experience at the RED ROOF INN SAGINAW - FRANKENMUTH. It's great to hear that you found our location to be in close proximity to restaurants and the highway. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the broken safety locks, the lack of cleanliness of the wall and the other issues highlighted which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Valued Guest, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INNSAGINAW - FRANKENMUTH. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Benjamin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAGINAW - FRANKENMUTH and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear John, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN SAGINAW - FRANKENMUTH regarding the customer service and nice staff. I do apologize for any issues encountered during your stay that hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Alexander,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Saginaw - Frankenmuth and I were disappointed to see your 1/5 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Candace, We are disappointed to hear your recent experience at the RED ROOF INN SAGINAW - FRANKENMUTH was less than ideal and did not meet your expectations. The mentioned uncleanliness described is not apart of our standard practices and we sincerely apologize. We appreciate the insights you provided so we can improve. Please know your voice is of tremendous importance to us at Red Roof as we aim towards the betterment of our guests experiences. Thank you for sharing your concerns. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Chelsea, Thank you for taking the time to tell us about your experience at the RED ROOF INN SAGINAW - FRANKENMUTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the foul odor you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for providing us with details about your stay at the Red Roof Inn Saginaw - Frankenmuth. I am happy to hear that the bed was comfortable and you were pleased with the toilet. However, I was saddened to read that the ADA Accessible bathroom fell short of your expectations. You also indicated that you were unsatisfied with the possible mold on the bottom of the wall, along with the other listed hindrances. I sincerely apologize for your experience. To prevent this from happening again, management has been made aware of your comments.Thank you again for sharing your review. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Brittney, Thank you for taking the time to tell us about your experience at the RED ROOF INN SAGINAW - FRANKENMUTH. I am sorry that your experience was less than ideal due to the unpleasant smell o cigarette smoke in the room you received. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for taking time to do our guest review Samantha. We appreciate all feedback as they aid in our improvement here at the RED ROOF INN SAGINAW - FRANKENMUTH. I am sorry that we did not live up to your expectations. You indicated the sheets were unclean, so was the room along with other concerns. Thank you so much for the insights you provided. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously work on our services and make our guest experiences better.Thank you for sharing your concerns and I wish you all the best in your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for providing us with details about your stay at our Red Roof Inn Saginaw - Frankenmuth location, Barb. I was disheartened to read that the walls and bedspread was filthy, the sink was backed up and didn’t drain, the room smelled like stale cigars amongst other issues that hindered your positive experience. Please accept our apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. I am sharing your feedback with the management team to ensure that your concerns are addressed. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Dalton, Thank you for your feedback following your experience with us at the RED ROOF INN SAGINAW - FRANKENMUTH. In response to any hindrances faced, we sincerely apologize for the less than ideal experience. In the future, please consider adding detailed comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, feedback from our guest is always welcome as we strive to improve. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Joel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAGINAW - FRANKENMUTH and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Heidi,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Saginaw - Frankenmuth. I was saddened to read that your stay fell short of your expectation due to the situation you described regarding the uncleanliness of the room, the location was not to to your liking and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you, Linda, for telling us about your recent stay at the RED ROOF INN SAGINAW - FRANKENMUTH you indicated that you felt uncomfortable, and the area and cleanliness of our hotel dampened your experience. Please accept our apologies for the impact these issues had on your stay. At Red Roof, it is our primary aim to give you a clean and comfortable experience and it is disheartening to hear that this was not the impression we left you with. As it relates to a refund, please feel free to reach out to your original booking source for further information.We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Sharma Red Roof Management RediResponse Specialist

Thank your sharing your feedback, William. I am delighted we earned your 4/5 rating. However, I see your concern regarding the building needing some renovations and repairs. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Saginaw - Frankenmuth. We hope to see you again soon.Sincerely,Devorine RediResponse Specialist

Dear Tabbatha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DETROIT - WARREN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our accommodations. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management

Hello Michael,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Saginaw - Frankenmuth. It's good to read that you were pleased with the convenience and the affordability of our location, resulting in your 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Richard, Thank you for sharing your experience at the Red Roof Inn Saginaw - Frankenmuth. It's great to read that you were pleased with the hospitality of our staff. Please accept our apologies for the uncleanliness of the room and the upkeep of the bathroom. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Tianna RediResponse Specialist

Hi Robin,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Saginaw - Frankenmuth. Please accept our most sincere apologies for the concerns you described regarding the room's cleanliness and the displeasing smell it had. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRediresponse Specialist

Hello Mary,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAGINAW - FRANKENMUTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,DannielleRed Roof Management

Hello Lori,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Saginaw - Frankenmuth and I were disappointed to see your 1/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hi Anthony,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the Red Roof Inn Saginaw - Frankenmuth. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next tripSincerely,OnielRediresponse Specialist

Hello Donny,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SAGINAW - FRANKENMUTH. It's wonderful to hear that your experience with us met your needs, especially our affordable rates. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Recordo Rediresponse Specialist

Dear Samantha,Thank you for taking the time to tell us about your experience at the RED ROOF INN SAGINAW - FRANKENMUTH. I am sorry that your experience did not meet your expectations due to the stained beds you mentioned, broken door knob, the conditions of the door lock you described, and the other highlighted issues. I have shared your comments with management to address your concerns. In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Diana,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SAGINAW - FRANKENMUTH. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with upkeep of the property, the sheets and blankets had stains and all the other concerns mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Please accept our apologies. We will take your comments into consideration to make changes to improve our customer experience. We wish you all the best in your future travels.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Lacey, Thank you for taking a moment to complete our survey. At the Red Roof Inn Saginaw - Frankenmuth we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

I appreciate your comments regarding your recent stay at the Red Roof Inn Saginaw - Frankenmuth, Nohemi. I am thrilled that you were pleased with our lobby staff and their service. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

Hello Delvon,I appreciate you sharing your feedback following your stay at the RED ROOF INN SAGINAW - FRANKENMUTH. I was saddened to hear that your stay fell short of your expectations due to the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.In the future, should you stay with us again, feel free to contact the front desk in real time to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concern and we would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Valued Guest, Thank you for leaving a review. You indicated that you were not pleased with your stay, resulting in your 2/5 score. We’re sorry that we let you down. The issues you brought to our attention regarding a broken light, no coffee, uncleaned mirror/dryer and the tub being slippery are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Dear Keven,I appreciate you sharing your feedback following your stay at the RED ROOF INN SAGINAW FRANKENMUTH. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria RediResponse Specialist

Dear Kulwinder,I appreciate you sharing your feedback following your stay at the RED ROOF INN SAGINAW - FRANKENMUTH. I was saddened to read that your stay fell short of your expectations due to roaches and the other issue you mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria RediResponse Specialist

Dear Ramona, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Saginaw - Frankenmuth. I am happy you found our staff to be wonderful, helpful and friendly. Please accept our apologies for the lack of cleanliness in the room. The staff and I appreciate your comments, as it will only help us to improve.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Adraine RediResponse Specialist

Dear Joshua,We appreciate you taking the time to write a review of your stay with us at the Red Roof Inn Saginaw - Frankenmuth. The situation you described regarding the lack of cleanliness in the bathroom is disheartening, and we sincerely apologize for your experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. The staff and I appreciate your comments, as it will only help us to improve the quality of our service. We would love to have another opportunity to provide you with an even better experience the next time you're in town.Sincerely,Devorine RediResponse Specialist

Thank you for taking the time to tell us about your experience at the RED ROOF INN SAGINAW - FRANKENMUTH, Ruxandra. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the dead bug in your room, unclean floor, bathroom and the other concerns you highlighted. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services. I will certainly bring this to the property’s attention in an effort to address your concern and to provide necessary coaching opportunities moving forward.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,

Hello Rocco Phillip,Thank you for taking a moment to complete our survey. Myself and the staff at theRED ROOF INN SAGINAW - FRANKENMUTH appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,

Thank you for the feedback about your stay at our hotel, Susan. I am sorry that your experience did not meet your expectations. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies for the situation you described. We strive to provide guests with all the comforts of home, so I am disappointed to see that you had a less than ideal experience.To prevent this from happening again, my team has been made aware of your comments. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,