외관

슬립 인 미들랜드 여행 후기

2.5 out of 5
슬립 인 미들랜드
2100 W Wackerly St, Midland, MI

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 610개 이용 후기 중 277개" "
평점 8 - 좋아요. 610개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 610개 이용 후기 중 60개" "
평점 4 - 별로예요. 610개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 610개 이용 후기 중 21개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

STACEY

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Thin walls and dusty
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello STACEY,We appreciate your feedback and apologize for any inconvenience caused. Guest satisfaction is our priority. Your concerns will be shared with the team for further review and improvement. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Melissa,We are happy to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

8/10 - 좋아요

David 님, Midland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place for a Reasonable price
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello David,We're delighted to hear you found our hotel to be a great value. Your satisfaction is our top priority. Should you have any future stays with us, feel free to reach out with any feedback. Thank you for choosing our hotel for your visit.

10/10 - 훌륭해요

lori

가족 여행
좋아요: 편의 시설/서비스
The front desk associate was pleasant and kind!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello lori,We are delighted to hear that our front desk associate made a positive impression on your stay. Our team takes pride in providing exceptional service to all our guests. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

4/10 - 별로예요

Michele

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Michele,We apologize for any inconvenience you may have experienced during your stay. We highly value your feedback and encourage you to reach out to us directly with any specific concerns you may have had, so we can address them promptly. We strive to provide excellent service and hope to have another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Carl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed 1 night beds were comfortable great shower and clean.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Carl,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our beds comfortable, enjoyed the great shower, and appreciated the cleanliness of our hotel. We strive to provide our guests with a comfortable and enjoyable stay, and we're glad we met your expectations. We hope to welcome you back in the future for another great stay!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello John,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had such a wonderful experience with us. We truly appreciate your support and hope to welcome you back for another memorable stay in the future.

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a hidden gem, the room was very clean and breakfast was fantastic. The only negative is the garbage company came and emptied the dumpster at 0530.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Kimberly, We appreciate your positive feedback on our clean rooms and fantastic breakfast. We apologize for any inconvenience caused by the garbage company's early morning visit. Rest assured, we will address this matter with the appropriate team to minimize any future disturbances. Thank you for bringing this to our attention.

8/10 - 좋아요

David 님, Midland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and affordable
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello David, Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback on the cleanliness and affordability of our property. We strive to provide a comfortable and budget-friendly experience for all our guests. Should you have any further comments or concerns, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Herberth

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It is very accessible, close to a shopping mall, and there’s even a high-end bar and grille in walking distance
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Herberth,We're delighted to hear that you found our hotel to be conveniently located near a shopping mall and a high-end bar and grille. We strive to provide our guests with easy access to various amenities in the vicinity. We hope this added convenience enhanced your overall experience during your stay.

6/10 - 괜찮아요

Kevin

2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Kevin, We appreciate you choosing our hotel for your stay. We strive to provide the best experience for all our guests. If you have any specific feedback or concerns, please reach out to our hotel directly so we can address them appropriately. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Barbara

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Barbara,We're sorry to hear about your experience during your recent stay. If you have any specific feedback or concerns, we encourage you to reach out to us directly so that we can address them accordingly. We value your feedback and hope to have the opportunity to make it right.

8/10 - 좋아요

Todd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean - not pet friendly
Check in was simple. Just wish when there is a deposit it would be disclosed before i get to the hotel. Very clean. Bed was ok. Some traffic noise from the nearby highway. Absolutely nowhere to potty the dog.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Todd,Thank you for your feedback regarding your recent stay with us. We appreciate your comments about the check-in process and the cleanliness of the hotel. We're sorry if the deposit information was not clearly communicated beforehand. We understand that traffic noise can be bothersome and we apologize for any inconvenience caused. We will take your feedback into consideration for future improvements.

2/10 - 너무 별로예요

Katelyn

출장 여행
Difficult check-in with errors
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Katelyn,Thank you for sharing your experience with us. We're sorry to hear about the difficulties you encountered during check-in. We understand how important a smooth process is and appreciate your feedback. We will address this with our team to ensure future guests have a better experience. If you have any further concerns, please reach out to our management team directly.

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Ok but needs some work
I realize this is a budget hotel and in general it is OK. But it is in need of some refurbishing. For example the flapper valve on the toilet in our room was defective and needed to be manually closed by taking the top off the tank most times it was used. Overall the hotel just looked tired.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello James,Thank you for choosing our hotel for your stay. We appreciate your feedback and understand your concerns about the condition of the room. We continuously strive to improve our facilities and appreciate your feedback in helping us identify areas that may need attention. We will pass your comments along to our maintenance team for further evaluation. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. Check in/out was quick. Bathroom was slightly small, but manageable. Room was comfortable. We'd stay again if in the area.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Scott,Thank you for choosing our hotel during your recent stay. We are thrilled to hear that our staff provided you with friendly service and that your check-in and check-out experience was quick. While we are sorry to hear that you found the bathroom slightly small, we are glad to hear that it was still manageable. It's great to know that you found your room comfortable. We hope to welcome you back if you're in the area again.

10/10 - 훌륭해요

Tamara

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Tamara,Thank you so much for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience with us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Henry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Henry,Thank you for your kind words about our hotel. We strive to provide a pleasant and enjoyable experience for all our guests. We hope to welcome you back in the future.

10/10 - 훌륭해요

SUE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient
Location is convenient for our purpose. Close to highway, stores and restaurants.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello SUE,We're delighted to hear that our hotel's location was convenient for your needs, with easy access to the highway, stores, and restaurants. We strive to provide a convenient and accessible experience for our guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 - 훌륭해요

David

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous receptionist, clean spacious room.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello David,Thank you for sharing your positive feedback about our courteous receptionist and clean and spacious room. We strive to provide excellent service and maintain high cleanliness standards. We appreciate your kind words and hope to welcome you back in the future.

8/10 - 좋아요

Antonio

단체 여행, 출장 여행
Good….
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Antonio,Thank you for taking the time to share your feedback with us. We strive to provide a positive experience for all our guests and we apologize if we fell short in meeting your expectations. We appreciate your valuable input and our management team will review your comments to continuously improve our services. If there's anything else we can assist you with, please don't hesitate to reach out to us directly.

8/10 - 좋아요

Alex

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Alex,We apologize for any confusion, but the rating should only be out of 5. Please let us know if there's anything specific you'd like to address about your stay.

10/10 - 훌륭해요

William 님, Fife Lake

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The clerk did an amazing job dealing with an issue from Expedia, and she was nothing but professional and extremely helpful in my situation!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello William,Thank you for your kind words! We always strive to provide exceptional service to our guests. We appreciate your positive feedback and hope to welcome you back soon!

10/10 - 훌륭해요

Ernest

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Ernest,Thank you for your outstanding review! We are thrilled to know that you had such a fantastic experience at our hotel. We look forward to welcoming you back soon.

8/10 - 좋아요

William

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello William,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad that you enjoyed your stay at our hotel. If there is anything else we can do for you in the future, please don't hesitate to let us know.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Run away before staying here
Dirty hotel, smelled like raw sewage in the hallways. Room was filthy, had to ask for clean sheets when i entered the room. Outlets didnt work. Overall horrible hotel. Needs serious help
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Dear Guest,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 - 훌륭해요

C Tim

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello C Tim,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 숙박 시설 상태 및 시설
Nice Hotel
Our stay was very nice, but my husband was wishing there was a news station on the cable listings.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Teresa,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

6/10 - 괜찮아요

Kelly

좋아요: 청결 상태, 직원 및 서비스
Disappointed.
My CC is still showing a $50 incidental fee. Overcharged for the room. Beds were full not Q. No soap in the shower room other than shampoo.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hello Kelly ,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick one night stay perfect nice breakfast
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Sandra,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 - 좋아요

Janet

좋아요: 직원 및 서비스
convenient
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hi Janet,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Check in was sad.
Check in was sad. Employee unhappy, extra charges not told about. Probably won’t be back.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

8/10 - 좋아요

Oscar

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Oscar,Thank you for your positive rating! We appreciate your feedback and hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Dear Guest,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed here before, and it is clean, friendly, safe, comfy. Would stay here again.
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Anna,Thank you for being a valued guest and for providing us the feedback regarding our hotel. I hope that we will impress you with exemplary service during future visits.

10/10 - 훌륭해요

Sally

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Free parking for the week
Was very nice and allowed us to leave our car for the week while we traveled via MBS airport.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hi Sally,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 - 훌륭해요

David

2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello David,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Dear Guest,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Susan 님, Lino Lakes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didnt like the guy who pulled in after midnight and took 3 or 4 tries backing his semi up outside my window. Beep, beep, beep over and over. Woke me up. Not sure why he was so bad at parking. Very annoying. Otherwise, hotel was great, with very comfortable bed
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 16일
Hello Susan,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our bed and your comments about our parking. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 - 훌륭해요

mike

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Great customer service
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello mike,Thank you for being a valued guest and for providing us the feedback regarding our service. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Kyle,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Troy and Joan

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
The room was clean and the lights were working Thursday night. Friday morning, the bathroom lights didn’t work we had to take our showers in the dark. The entry light didn’t work. Went to use the hairdryer and it didn’t work. The refrigerator wasn’t cold. I will say, the beds were very comfortable and the room was clean.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Troy and Joan,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 - 훌륭해요

Dwayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and close to Olive Garden
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Hi Dwayne,We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

2/10 - 너무 별로예요

Karen

2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hello Karen, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - 훌륭해요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Cozy beds in Midland!
The staff were super friendly & very accommodating. The room was as advertised. The beds/pillows were incredibly comfortable! The fridge was cold and so was the AC. The bathroom is small with only a shower insert. Decent sized TV with basic channels & coffee maker in the room, There are also adjoining rooms available if you have a large family/group (that wasn't well advertised but I often look for that). Only one elevator, so it was quite busy at check-in/check-out time, but our stay was quiet and relaxing. Breakfast area only has 6-7 tables so you might need to wait or make a tray and head back to the room. Coffee/tea/juices/milk, waffle station, sausages & eggs, bagels/toast/english muffins, yogurts, fruit, & cereals too. Try Old Chicago as a close restaurant/tap house for dinner. Very close by and great food. I'd stay here again.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Paul, I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

10/10 - 훌륭해요

Amy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet friendly and clean. Pillows so comfortable that I bought one to take home! Nice breakfast and great location.
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello Amy,Thank you for sharing this experience with us. We truly value you feedback with regards to our location and your insights regarding our breakfast. We appreciate you taking the time to share your experience.

10/10 - 훌륭해요

Joseph

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Joseph,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a decent hotel. Had a room problem and it was fixed right away. Easy to get to and located near close to everything we needed. It's not a 5-star hotel but we did not pay a 5-start rate. Price was about right...
2023년 8월에 5박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Hello Alan,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our rate and your comments about our price. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 - 훌륭해요

Yousif

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
SleepInn is very nice and great value!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hi Yousif,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel and find it of great value. Thank you so much, waiting to serve you again!

2/10 - 너무 별로예요

Erica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel is in a convenient area - near restaurants etc. but it's really dated and dirty. The toilet clogged in our first room and then we moved to another room that was more expensive (and we were charged for it even though the reason for the room move wasn't our issue), In the new room there was hair was in the sink and shower stall and we couldn't tell if anyone had already slept in the bed as the sheets were really wrinkled. the nighttime front desk was really polite and trying really hard to satisfy us but the condition of the rooms and the cleanliness is severely lacking. We ended up sleeping on our clothes.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 25일
Hello Erica, We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsᄑ expectations. We hope you will give us a chance to redeem ourselves in the future.