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라 말로우니에르 데 롱샴 여행 후기

3 out of 5
라 말로우니에르 데 롱샴
Les Longchamps, Proximite de la D204, Saint-Jouan-des-Guerets, Ille-et-Vilaine

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 54개 이용 후기 중 20개" "
평점 8 - 좋아요. 54개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 54개 이용 후기 중 4개" "
평점 4 - 별로예요. 54개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 54개 이용 후기 중 3개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Antony

별로예요: 청결 상태, 직원 및 서비스
Was informed that reception closed at 1830. We were due to arrive at 1900 so they agreed to stay open. Was informed on arrival that the bar would only be open from around 1915 until 2000. Was a little surprised to find that the hotel/Spa has no dining facilities and the nearest place to eat is around 15 mins drive away. Our room was basic but would have benefited from new carpets or at least a clean as they were very stained and looked very worn. The other surprise was finding that the WC was not in the bathroom as expected but behind the sliding mirror door on one side of the wardrobe. This was by far the most expensive hotel we stayed at on our recent tour and we did not consider it to be very good value for money.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Reuben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A wonderful haven, just 15mins drive from the St Malo port. Gorgeous pool, comfortable beds. So pleased we found it!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

CHRISTINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel endroit pour se reposer au calme. Je recommand
Bel endroit, au calme. Bon accueil. Petit déjeuner avec beaucoup de choix. Je recommande
2023년 8월에 1박 숙박함

8/10 - 좋아요

GINA

2023년 5월에 1박 숙박함
답변 제공: La Malouinière des Longchamps 님, 2023년 6월 2일
Merci pour votre évaluation!Au plaisir de vous accueillir à nouveau,Bien cordialement

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die sehr freundliche Begleitung der Dame in der Rezeption vom Ankommen bis zur Abreise war sehr angenehm für mich als Alleinreisende u. der französischen Sprache nicht mächtig. Sie sprach auch deutsch und konnte mir sehr gut helfen.
2023년 4월에 1박 숙박함
답변 제공: La Malouinière des Longchamps 님, 2023년 4월 28일
Vielen Dank, dass Sie sich für unser Hotel entschieden haben. Wir freuen uns, dass Sie einen angenehmen Aufenthalt hatten. Wir teilen Ihren freundlichen Kommentar mit unserer Rezeption und hoffen, Sie wieder bei uns begrüßen zu dürfen!

8/10 - 좋아요

Thierry

2022년 5월에 3박 숙박함
답변 제공: Blandine 님, 2022년 6월 3일
Merci beaucoup A bientôt!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is beautiful and it’s rural location only 15 mins from the port of St Malo is tranquil and relaxing. The grounds were very well kept & the roses on the drive were exquisite . Isabelle on reception was very friendly & welcoming & made us & our 2 children feel very much at home. We stayed in a cottage which was very clean & well appointed. It would have been nice to have had some complementary coffee/tea provided by the hotel in the cottage as breakfast was not until 0845 and we arrived late without any provisions and had to leave before 0845. There was one small bottle of water provided by the hotel however as we paid in excess of £200 for the night the lack of complementary coffee/tea & water felt rather mean. The beds were very comfortable however the one hard pillow provided per bed didn’t really do it for us and 2 pillows per bed would have been more fitting for a hotel like this. Good restaurants 1km away and the swimming pool was lovely and warm.
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great base for Saint Malo
Great pool - our comfort cottage was a good size at more than 42 sq metres - so good space for eating and relaxing. Really enjoyed the peace of the heated pool which was almost completely empty all the time - so great for our daughters to play while we had the pick of the sunbeds to sit and read. Really easy drive into Saint Malo or further to the beaches at Dinard or the abbey at Mont St Michel (if it is hot do take the free shuttle as it is a long walk with very little share).
2019년 8월에 3박 숙박함
답변 제공: Propriétaire 님, 2019년 8월 29일
Thank you very much for your feedback that makes us happy. The whole team is doing their best to welcome our guests. We hope to welcome you again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Correct pour un cours séjour
Points à améliorer : Chambre et salle de bain vieillottes. Buffet petit déjeuner pas exceptionnel. Le wifi ne fonctionne pas dans les chambres. Point fort: la bâtisse est très belle. Beau jardin et piscine chauffée. Literie propre et confortable. Service aimable. Localisation proche de St Malo, mont st Michel, magnifique village de St Suliac.
2019년 8월에 1박 숙박함
답변 제공: propriétaire 님, 2019년 8월 31일
Merci de votre avis. Nous aurions aimé que vous nous fassiez part de vos remarques lorsque vous étiez sur place, cela nous aurait peut être permis de vous donner au petit déjeuner ce que vous espériez? c'est avec plaisir que nous vous recevrons de nouveau.

10/10 - 훌륭해요

natacha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
week-end entre mère et filles (N vauclin)
nous avons passé un bon week-end dans ce charmant hotel entre mère et filles cadre reposant avec détente sur les transats auprès de la piscine qui est chauffée ne pas oublier de demander des serviettes pour les transats,nous avions reservé la table d'hôte le soir où nous avons été bien servis,accueil très agréable par notre hôtesse du jour(isabelle) .notre chambre était composée de trois lits ,très spacieuse,bien décorée et rien à redire sur la propreté.nous avons découvert sous les conseils de notre hôtesse le petit village Saint-Suliac situé à proximité pour une promenade digestive.nous avons pris un bon petit déjeuner le lendemain . merci et je recommande .
2019년 7월에 1박 숙박함
답변 제공: propriétaire 님, 2019년 8월 31일
Merci de votre avis. Toute l'équipe se réjouit que vous ayez passé un bon moment en notre compagnie et que vous ayez apprécié nos services. A très bientôt

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, lovely location, friendly and helpful staff.
2019년 7월에 1박 숙박함
답변 제공: Blandine 님, 2019년 7월 26일
Thank you very much for your opinion, we are very happy that you enjoyed our house and its team. See you soon

10/10 - 훌륭해요

CASANDRA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful escape outside of St Malo
We had a wonderful stay and were very happy to have two bedrooms and a kitchen since we were traveling with our young boys ages 5 and 7. The pool was heated which is a rarity in France, there was mini golf (which kept my boys entertained) and tennis courts. The area is a very short drive out of St Malo which we preferred to get out of the busy city and relax in the countryside. The grocery store was a two minute drive away and it was easy to access in and out. I would highly recommend for people who don’t want to stay in busy St Malo. My only dislike was that we asked for two extra pillows which they didn’t provide because they said they had no extras.
2019년 7월에 2박 숙박함
답변 제공: Blandine 님, 2019년 7월 23일
We are very enjoyed that you are happy your stay in our house. For the pilows j ask your pardon, because it will be possible to have more pilows. Sorry for this desagrement. we hope to see you again in our house.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel agréable
Hôtel agréable au calme, personnel tres accueillant, chambre spacieuse je recommande cet hotel
2018년 9월에 1박 숙박함
답변 제공: propriétaire 님, 2019년 9월 2일
Merci beaucoup d'avoir pris le temps d'écrire votre avis. Nous sommes très heureux que vous ayez apprécié votre séjour dans notre maison. A bientôt

6/10 - 괜찮아요

Dorothea

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: propriétaire 님, 2019년 8월 31일
Nous aurions aimé savoir ce qui motivait votre 6/10, cela nous permettrait de nous améliorer.

8/10 - 좋아요

Susan

mini break
we had a lovely stay at this hotel just one thing could do with improvement was the bathroom it was a wet room and the floor got very wet right up to the door into the bedroom
2018년 8월에 2박 숙박함
답변 제공: propriétaire 님, 2019년 9월 2일
Nous prenons note de votre remarque et allons verifier.

2/10 - 너무 별로예요

실제 이용하신 고객

Way overpriced
This hotel is way overpriced for what you get. The rooms are extremely small including the bathroom. The breakfast is very expensive. We didn't eat until later, and it looked like the food had not been refreshed. The bread was stale and hard. There was a hair on one of the eggs which completely turned us off. One night there was no hot water and the wifi went down for hours. Two kids woke us up playing outside our room at 6 am. We were very disappointed in our stay.
2018년 8월에 3박 숙박함
답변 제공: propriétaire 님, 2019년 8월 29일
We are also disappointed by your comment. fortunately for us that the whole does not look like yours; There was nothing good, it is startling;

8/10 - 좋아요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
French countryside retreat!
Lovely, old French farmhouse turned into a small hotel in the peaceful countryside! We stayed here two nights in the chateaubriand room overlooking the pool on the 1st floor. The room was comfortable enough for us, but I think it would get too hot if temps got above 25c. No fan or AC. Kept the windows open all night but woken up early one day because of a rooster. The pool was quite nice too, and the roses around the hotel smelled wonderful. The hotel's location is perfect to explore the St. Malo and Cancale area as long as you have a car.
2018년 8월에 2박 숙박함
답변 제공: proprietaire 님, 2019년 8월 29일
thank you very much for your opinion. We are glad that you enjoyed your stay with us. We are sorry that a rooster has been able to wake you up, but it is also part of the charm of the countryside. See you soon;

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely overall
The only downside was the price of drinks and breakfast. France is expensive anyway but it made it a little more pricey than we’d planned.
2018년 8월에 1박 숙박함
답변 제공: proprietaire 님, 2019년 8월 29일
Prices are in the French average and are related to the product served; sorry that it seemed so expensive.

10/10 - 훌륭해요

Jørgen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk hotel i rolige omgivelser tæt på by
Fantastisk dejligt hotel i landelige omgivelser. Super service og rigtig godt beliggende på landet, men med kort afstand til Saint Malo, og godt udgangspunkt for en dagsrejse til Jersey. Lille minus - ingen restaurant på hotellet, men til gengæld kort afstand til flere restauranter i byen Saint Suliac.
2018년 7월에 2박 숙박함
답변 제공: proprietaire 님, 2019년 8월 31일
Bedankt voor uw mening. We zijn blij dat je genoten hebt van ons huis en de locatie. Tot gauw

10/10 - 훌륭해요

Erick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: propriétaire 님, 2019년 8월 31일
Merci beaucoup et au plaisir de vous revoir

10/10 - 훌륭해요

FREDERIC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hôtel de qualité, accueil très appréciable. services impeccable. je recommande et y retournerai lors de mon prochain déplacement sur Saint Malo.
2018년 6월에 1박 숙박함
답변 제공: propriétaire 님, 2019년 9월 2일
Un grand merci d'avoir pris le temps de posté votre avis. C'est avec plaisir que nous vous recevrons de nouveau.

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night
What an amazing place, just loved it.
2018년 5월에 1박 숙박함
답변 제공: propriétaire 님, 2019년 8월 29일
Many thanks we are very happy.

8/10 - 좋아요

Wai Lam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
客房/酒店整潔度 服務質素 酒店設施 酒店位置
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon weekend prolongé
Environnements calme, beau jardin, piscine chauffée, personnel agréable.
2018년 5월에 2박 숙박함
답변 제공: longchamps 님, 2018년 5월 31일
Merci beaucoup pour votre avis, cela nous encourage à continuer. Au plaisir de vous recevoir de nouveau.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Director 님, 2018년 4월 10일
Many thanks. We are happy that you are enjoy of your stay. We will have pleasure to see you again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning hotel. Tranquil and relaxing
Extremely helpful staff . Spotless room and facilities. You have to visit nearby Saint-Suliac
2017년 9월에 1박 숙박함
답변 제공: Malouiniere 님, 2017년 9월 13일
Many thanks. We are very happy that you have spend a good stay in our house. regards

6/10 - 괜찮아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantasic site, room a little too small, thought I was getting a larger room. Food was good, although a little over priced, also thought I was getting breakfast included!!
2017년 8월에 2박 숙박함
Hello we are enjoy that you had a good stay. the building is not large and very old, we have tried to remove at the best to give you the best comfort; In the price of the room, all is included: swimming-pool, large garden, tennis, mini-golf, every thing must be maintained; J hope you understand. Regards

8/10 - 좋아요

Francois

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 7월에 2박 숙박함
Many thanks of your note. We are happy that you have a good stay in our hotel. We will try to have the 5 star. Regards

10/10 - 훌륭해요

helene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel propre et bien situé
Après un accueil très chaleureux , nous avons pris possession de notre cottage pour 3 nuits . Il correspond à la description donnée et est parfaitement situé pour les visites touristiques tout en étant au calme . Le cottage trouvé est très propre et je note la très bonne literie . Hotel à conseiller .
답변 제공: longchamps 님, 2018년 5월 29일
Merci beaucoup et au plaisir de vous recevoir de nouveau.

8/10 - 좋아요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mágicamente lindo
Lindisimo. Excelente desayuno. Habitación muy buena. Lo malo fue que no hay aire acondicionado
답변 제공: longchamps 님, 2018년 5월 29일
Merci beaucoup

10/10 - 훌륭해요

PHILIPPE 님, Lyon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent acceuil, personnel trés sympa !
A recommander, excellent acceuil, belle piscine, un ilot de tranquillité !
답변 제공: longchamps 님, 2018년 5월 29일
A très bientôt et merci pour votre avis

8/10 - 좋아요

lucie 님, Boissy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hôtel accueillant bel établissement
cet hôtel est très au calme en pleine nature très relaxant
답변 제공: longchamps 님, 2018년 5월 29일
Merci de votre avis. pour le parking, mille excuses, s'il n'a pas fonctionné.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet
We only stayed here for one night and it was just right. Staff was super friendly, the place is well kept and very clean. It's outside St. Malo, 15 minutes from the ferry port, so it was ideal. Easy parking. I thought breakfast price was a little steep for what it was but other than that it was a nice lovely place.
답변 제공: longchamps 님, 2018년 5월 29일
Many thanks. We hope to see you again.

8/10 - 좋아요

Philippe 님, Lyon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
favorable
un petit manque: la disponibilité du wifi dans certaines chambres.
답변 제공: longchamps 님, 2018년 5월 29일
Merci beaucoup. le problem du wifi est résolu. Wifi sur tout l'établissement

8/10 - 좋아요

philippe 님, Metz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel de classe calme et reposant
En ballade sur St Malo, nous souhaitions un hôtel à proximité et au calme. Cet endroit est fabuleux, accueil très sympathique. Rapport qualité prix parfait. Nous reviendrons.
답변 제공: longchamps 님, 2018년 5월 29일
Merci beaucoup et au plaisir de vous revoir

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sommerferie
Veldig hyggelig sted, med hyggelig betjening. Vi fikk en stor leilighet med egen liten hageflekk slik at vi kunne sitte ute og spise. Fint bassengområde. Det eneste som trakk ned var at det var lagt på plastlaken under laken på sengene.
답변 제공: longchamps 님, 2018년 5월 29일
Many thanks we hope to see you again

8/10 - 좋아요

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좋아요: 직원 및 서비스
Trip to Brittany France
Beautiful house, good location, very quiet at night. The front desk person was very friendly. Good choice of items for breakfast.
답변 제공: longchamps 님, 2018년 5월 29일
The room is removed and the bathroom. many thanks for your avis.

8/10 - 좋아요

Yann 님, Nantes

좋아요: 직원 및 서비스
Bon accueil et courtois.
Nous avons profité d'un cottage de 5 places, en famille (2 adultes et 3 enfants dont 1 bébé ). A cette époque de l'année ( weekend de fin mai 2015 de la Pentecôte ), nous n'avons pas profité de la belle piscine extérieure. Le personnel est au petit soin. Nous avons pris nos petits déjeuné dans une belle salle à manger, agréable. Le buffet était suffisamment garni notre besoin. Rien de spéciale à redire, le cottage manque peut être d'un peu de modernisme, mais offre le confort nécessaire ( frigo, kitchenette, salle de bain, terrasse extérieure privative). La literie est confortable. A proximité, il est facile de trouvé un centre commerciale, pour y faire les quelques courses nécessaires.Seulement à 15 minutes de St Malo Intramuros ( 7 à 8 km ) Bref une bonne expérience à renouveler.
답변 제공: longchamps 님, 2018년 5월 29일
Merci beaucoup de votre avis. A bientôt

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très calme
Juste une nuit, mais une bonne nuit. Très calme. Très bonne literie. Les chambres impeccables. La salle de bain et les toilettes auraient besoin d'un petit coup de neuf vu le prix. Sinon tout était parfait.
답변 제공: longchamps 님, 2018년 5월 29일
Merci beaucoup et au plaisir de vous recevoir de nouveau

2/10 - 너무 별로예요

Paul 님, Bedoin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mauvaise gestion
Ma réservation n'a pas étée prise en compte par l'hotel et ma chambre louée à quelqu'un d'autre
답변 제공: longchamps 님, 2018년 5월 29일
Désolé, mais cela ne dépendait pas de nous, eunne erreur dans la transmission des données, mais tous nos excuses pour ce problème

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스
답변 제공: longchamps 님, 2018년 5월 29일
Merci

10/10 - 훌륭해요

Bastien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel agréable et acceuillant
Mon séjour s'est très bien passé. L’accueil est irréprochable. Le confort de la chambre est très appréciable. Le petit déjeuner est bien fourni. Le soin du SPA est reposant et suscite l'envie d'y retourner.
답변 제공: longchamps 님, 2018년 5월 29일
Merci beaucoup et à très bientôt pour une nouvelle experience.

8/10 - 좋아요

Adeline 님, st brieuc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
super
Extérieur très jolie bien entretenu
답변 제공: longchamps 님, 2018년 7월 26일
Merci beaucoup et à bientôt

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Plutôt bon, si ce n'est que les chambres standard sont quelque peu vieillottes et les douches trop exigues pour des personnes de taille normale. Le corps de bâtiment principal est très beau et le jardin magnifique avec tous ces rosiers odoriférants.
답변 제공: longchamps 님, 2018년 7월 26일
merci beaucoup de votre avis. bonne nouvelle, ces chambres ont été rénovées et les salles de bain aussi: douche à l'italienne. Revenez, vous verrez

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for families of 5
Nice little apartment like rooms. Very friendly helpful staff. 10 minutes to st. malo.
답변 제공: longchamps 님, 2018년 5월 29일
Many thanks we hoppe to see you again

10/10 - 훌륭해요

John 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accueil super sympa !
Nous avons eu le plaisir de passer une nuit dans cet hôtel. A l'accueil, Isabelle est adorable, et elle nous a très gentiment reçus dans une chambre de catégorie supérieure à celle réservée.
답변 제공: longchamps 님, 2018년 7월 26일
Merci beaucoup à très bientôt nous l'espérons

8/10 - 좋아요

Nils 님, Lidingö

좋아요: 직원 및 서비스, 객실의 편안함
Trevligt men lite off
Mycket trevlig personal och stora rum som var lite slitna men helt ok. Negativt att wifi bara funkade i receptionen dock. Anläggningen ligger lite utanför staden så det behövs bil för allt man ska besöka
답변 제공: longchamps 님, 2018년 5월 29일
Many thanks.Wifi is ok now every were

2/10 - 너무 별로예요

Chris 님, Hurst Green, Lancashire BB7, UK

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Terrible night in La Moulieniere des Longchamps
The night before, for the same price, we stayed in a beautiful Chateau that was part of the same hotel group near Riberac. we expected the same standard in this hotel. On arrival I was dismayed because first question was what time are you going tomorrow (answer 7.30) because breakfast starts at 8.30!! Also can you settle your account now as nobody will be there at 7.30 and we leave at 7pm this evening. At that point I realised there would be no staff on site after that time. As it turnied out we were the only guests there that night. When we got to our room we were disappointed to see the room was a double not a twin! I had asked for a twin as i was traveling with my 17 year old daughter. The lady said they had no twins and must have been a mix up at booking. She said she would see what she could do. We never saw her again. Despite there being other rooms free we were not offered another solution, all the receptionist said was "I hope your dad does not snore!" We went for a meal in St Malo and when we got back to the empty hotel we set on separating the bed (it was possible if you unzipped the velcroe holding the base and mattress together, and then shared a double sheet each to make two beds by sharing the bed linen. The room was small not entirely clean and the whole experience a real let down for the last night of our holiday.
답변 제공: longchamps 님, 2018년 5월 29일
We are very sorry. We are very near of st Malo( 5 kms from center and beaches).

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent à part le petit déjeuner trop simple
답변 제공: longchamps 님, 2018년 7월 26일
merci de votre avis. le petit déjeuner s'est bien amélioré et propose une diverstité de produits de la region , sucré sale... revenez voir