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호텔 르 샹트클레르 여행 후기

3.5 out of 5
호텔 르 샹트클레르
Chemin Chantecler, 1474, Sainte-Adele, QC

이용 후기

6.6
평점 10 - 훌륭해요. 447개 이용 후기 중 39개" "
평점 8 - 좋아요. 447개 이용 후기 중 165개" "
평점 6 - 괜찮아요. 447개 이용 후기 중 130개" "
평점 4 - 별로예요. 447개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 447개 이용 후기 중 37개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
une nuit au chanteclerc...sans histoire
une nuit au chanteclerc...sans histoire, l'hotel date mais le rapport qualité / prix est tres bien. petit déjeuner à prix raisonnable
2019년 2월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2019년 2월 27일
Bonjour Robert, Merci pour ce beau message, nous espérons avoir la chance de vous accueillir de nouveau bientôt! Au plaisir de vous revoir,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2019년 2월 8일
Bonjour, Merci pour avoir pris le temps de nous faire part de vos impressions sur notre hôtel. Au plaisir,

10/10 - 훌륭해요

tracy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Un hôtel magnifique.
Notre chambre était propre et fonctionnelle. Par contre, certaines machines distributrices ne fonctionnaient pas. Au bistrot Namos, les drinks sont tres dispendieux et le menu très restreint, mais la nourriture est bonne. Au bistrot, Il faisait froid près des fenêtres. La piscine intérieure est bien entretenue et le service aux baigneurs excellent. Nous avions particulièrement aimé les nombreux boudoirs où nous pouvions nous retirer pour lire paisiblement. La vue est absolument superbe.
2019년 2월에 1박 숙박함
답변 제공: -Naomi 님, 2019년 2월 6일
Bonjour, Merci pour vos commentaires, ils seront remis aux personnes concernés. Merci de nous avoir choisi, nous espérons vous revoir très bientôt!

8/10 - 좋아요

실제 이용하신 고객

2018년 12월에 2박 숙박함
답변 제공: Le Chantecler 님, 2019년 1월 9일
Bonjour. Nous vous remercions d’avoir pris le temps d’avoir évalué votre séjour chez nous. N'hésitez pas à nous contacter pour nous permettre d’en savoir un peu plus sur votre les conditions de votre séjour.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Emplacement agréable. Prix plus que raisonnable mais installations désuètes et en très mauvaises état (lorsque fonctionnelles). Urgent besoin de rénovations.
2018년 12월에 3박 숙박함
답변 제공: Le Chantecler 님, 2019년 1월 6일
Bonjour. Merci d'avoir pris le temps de nous décrire votre dernier séjour. Nous sommes ravis que la localisation vous ait plu. En effet, notre hôtel n’a pas subi de rénovations majeures depuis un certain temps, mais c’est dans les plans futurs.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice place to stay with familly. Small town. very nice view.
2018년 12월에 3박 숙박함
답변 제공: Le Chantecler 님, 2019년 1월 4일
Dear guest. Thank you for your comment. We are happy that you enjoy your stay. Hope to see you soon !

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함
답변 제공: Le Chantecler 님, 2019년 1월 6일
Bonjour. Merci d'avoir pris le temps d'évaluer votre dernier séjour à notre hôtel. N'hésitez pas à nous contacter si vous souhaitez nous faire part des détails de votre expérience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Établissement avec beaucoup de potentiel. Malheureusement, il semble que l'entretien global ne soit pas à la hauteur. Tuile cassée ici, plafonnier brisé là, vestiaire mixte à la piscine parce qu'un des deux n'est pas accessible... Autrement, personnel accueillant.
2018년 12월에 2박 숙박함
답변 제공: Le Chantecler 님, 2019년 1월 5일
Bonjour. Merci d'avoir pris le temps de nous décrire votre dernier séjour. En effet, notre hôtel n’a pas subi de rénovations majeures depuis un certain temps, mais c’est dans les plans futurs.

8/10 - 좋아요

Cristina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Foromos a um restaurante italiano Esmeralda otimo!
Nos precisávamos de local ótimo para dormir com conforto e muito limpo porque ficamos a maior parte do tempo fora!
2018년 12월에 2박 숙박함
답변 제공: Le Chantecler 님, 2019년 1월 3일
Dear Christina. Thank you for your comment. We are happy that you enjoy your stay ! Hope to see you soon !

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nous avons aimé le fait que la chambre était propre. Par contre, le téléphone ne fonctionnait pas, il y avait beaucoup de bruit de 22h00 à 2h00 de la nuit, nous n’avions pas de cartable informatif dans la chambre et l’eau était très difficile à régler!!!
2018년 11월에 2박 숙박함
답변 제공: Le Chantecler 님, 2018년 12월 6일
Bonjour, Nous vous remercions pour avoir pris le temps de nous faire part de vos impressions sur notre hôtel. Nous sommes désolés si votre expérience n'a pas été à la hauteur de vos attentes et nous espérons avoir la chance de vous accueillir de nouveau afin de vous faire vivre une expérience améliorée. Au plaisir.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
there was no pool at all. No gym. And the breakfast was terrible. Acon tast d like plastic and there was not a lot of options.
2018년 10월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 10월 30일
Dear guest. Thank you for your comment. We are extremely sorry that you did not enjoyed your stay with us. Our service, our facilities and our cleanliness are supposed to be all held to the highest of standards.

8/10 - 좋아요

Mariana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 10월 26일
Bonjour Mariana, Nous vous remercions pour votre beau commentaire. Nous espérons avoir le plaisir de vous accueillir de nouveau dans un futur proche. Au plaisir de vous revoir!

4/10 - 별로예요

Richard

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Will not go back to this hotel.
The service is really poor all around the hotel, the room has dirty especially the washroom and bathtub. The bathtub had residue in it so my wife and kids was not able to take a bath. So the next morning I asked the front desk to come clean the room and washroom only the room was clean and not the washroom NOT COOL. The room had a old carpet smell. The breafast egg wow really watering and not cook. Oh yes one more, the door C to access to our room To bring all our luggage in on a raining day not fun to walk in and there was about 10 inches of water to walk through to bring all my things inside the hotel. So I asked the front count to see if there was another way to go through all of this and she told me no and they were is no service for help as well. This was one of the worst service hotel ever been to and specially for a big location like yours service should be way better.
2018년 9월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 9월 25일
Dear Richard, Thank you for taking the time to review your last stay with us. We are sorry that your experience didn'nt meet your expectations. We are aware that some updates need to be done at our hotel. Rest assured that we take note of your observations. Nevertheless, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We dare to believe that we will have the opportunity to welcome you again.

2/10 - 너무 별로예요

Rose 님, Montreal

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It is old and very dated, in need of major renewal and renovations. Picture is from far of property and does not reflect state or condition. Beach has no activities or amenities. Staff only spoke French.
2018년 8월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 9월 4일
Dear Rose, Thank you for taking the time to review our hotel with us. Rest assured that we've shared your impressions with our hotel manager. We hope to have another chance to welcome you in our hotel in the future.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 9월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 9월 4일
Dear guest, Thank you for taking the time to rate our hotel. We thank you for your feedback and hope to have you stay with us again in the future.

8/10 - 좋아요

Pascal

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2018년 8월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 23일
Bonjour Pascal, Nous vous remercions pour la belle notation! Nous espérons avoir la chance de vous accueillir de nouveau dans un futur proche! Au plaisir!

2/10 - 너무 별로예요

Pierre 님, Montréal, Québec

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The place is dirty, old and not well équipes. The bed is uncomfortable and smell, the carpet... don't mention it, go check it yourself...
2018년 8월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 9월 4일
Dear Pierre, We apologize that your stay was not up to your expectation. However, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We dare to believe that we will have the opportunity to welcome you again.

8/10 - 좋아요

andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très positif et satisfait de mon séjour.
2018년 7월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 22일
Bonjour André, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions sur notre hôtel. Nous sommes heureux de savoir que vous avez apprécié votre séjour parmi nous et nous espérons avoir la chance de vous recevoir de nouveau bientôt!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Room comes with WIFI that we never were able to have access to. Bathroom was not clean under toilet seat and the carpeting of the room was so dirty that our feet turned green from it's color. Room door seemed to have taken a beating.
2018년 8월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 15일
Dear guest, We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We will share your comments with our hotel manager. However, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We hope to have a second chance to offer you a better experience.

4/10 - 별로예요

Nicolas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 16일
Bonjour Nicolas, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions sur notre hôtel. Nous sommes désolés si votre expérience n'a pas été à la hauteur de vos attentes. Nous espérons tout de même avoir une deuxième chance de vous faire vivre une expérience améliorée! Au plaisir.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
STAY AWAY
I would not recommend this place to anyone I like! It is so outdated and unkept it was pitiful. Completely disappointed, will never return to this place.
2018년 8월에 3박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 9일
Dear guest, We are sorry to hear how disappointed you were by your stay. We are aware that some updates need to be done at our hotel. Rest assured that we take note of your observations. Nevertheless, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We dare to believe that we will have the opportunity to welcome you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bel emplacement et très près de pleins de resto et autres boutiques. C’est une très belle villes.
2018년 8월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 10일
Bonjour, Nous vous remercions pour ce beau commentaire. Nous sommes heureux de savoir que vous avez apprécié notre hôtel. Au plaisir de vous revoir!

6/10 - 괜찮아요

Pierre

좋아요: 청결 상태, 직원 및 서비스
2018년 8월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 10일
Bonjour Pierre, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions sur notre hôtel. Nous espérons avoir le plaisir de vous accueillir de nouveau.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Okay ,not sure i would stay here again!
The rooms were very clean ! The Hotel itself was very run down .The front desk people were very slow and confusing. Extremely difficult to through all the hall ways and there are a lot of steep stairs . With children it is difficult and with older people with difficulties walking as well. The swimming pool was nice but there is grim stuck all around the walls like in a dirty bathtub. There were a lot of people in the pool and the life guard disappeared for like almost half an hour to get herself a drink.I did not see very much security around. Actually there was nobody around that you could ask directions to a part from the two ladies at the front desk.It is too bad because this hotel is in a beautiful location but it needs a lot of TLC.
2018년 8월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 7일
Dear guest, We thank you for taking the time to provide us with your feedback. We apologize that your recent stay did not meet expectations. Regarding the life guard, we will talk immediately with our hotel manager. However, we are aware that some updates need to be done at our hotel. Rest assured that we take note of your observations. Nevertheless, we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. We dare to believe that we will have the opportunity to welcome you again.

8/10 - 좋아요

Shan 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice experience and will visit again. More worth for price.
2018년 8월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 7일
Dear Shan, Thank you for the beautiful review! It was a pleasure having you with us and we hope to see you again soon.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Pas de serviettes peu de service fonctionnel l'hotel est beau et le lit confortable mais pour le reste ca fait dure
2018년 8월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 8일
Bonjour, Nous sommes désolés si votre séjour n'a pas été à la hauteur de vos attentes. Nous transmettons immédiatement vos commentaires à notre responsable d'hôtel. Nous espérons tout de même avoir une deuxième chance de vous faire vivre une expérience améliorée. Au plaisir!

10/10 - 훌륭해요

Etienne 님, Sainte-Adele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
j'ai tout aimé de mon séjour de 4 jours, les employés était très courtois et répondais a mes attentes, merci
2018년 7월에 3박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 8일
Bonjour Etienne, Nous sommes ravis de lire votre commentaire et nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous. Au plaisir de vous revoir!

8/10 - 좋아요

Andre

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Besoin renovation
Le site est enchanteur mais entretien des bâtiments laisse a désirer (besoin de peinture, bon lavage des vitres propreté des lieux ?
2018년 7월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 5일
Bonjour André, Nous vous remercions d'avoir pris le temps de nous transmettre votre opinion sur notre hôtel. Nous portons une grande attention sur votre remarque concernant les rénovations. Sachez cependant que nous travaillons actuellement à un plan de modernisation qui prendra un certain temps pour se réaliser. Nous espérons tout de même avoir une deuxième chance de vous offrir une expérience améliorée!

6/10 - 괜찮아요

Gregory

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 7월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 2일
Bonjour Gregory, Nous vous remercions d'avoir pris le temps de nous transmettre vos impressions sur notre hôtel. Nous sommes désolés si votre séjour n'a pas été à la hauteur de vos attentes et nous espérons avoir une deuxième chance de vous faire vivre une meilleure expérience! Au plaisir.

8/10 - 좋아요

Giuseppe

좋아요: 청결 상태, 직원 및 서비스
2018년 7월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 8월 1일
Bonjour Giuseppe, Nous vous remercions de nous faire part de vos impressions sur notre hôtel. Nous sommes ravis de constater que votre séjour parmi nous vous a plu. Au plaisir de vous revoir!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The menu is unimpressive, the food was mediocre at best but the service was great...Sam was awesome! Having no fridge in the room was an unwelcome surprise. We’d still go back though.
2018년 7월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 7월 27일
Bonjour Karen, We’re sorry we did not entirely met your expectations on this occasion. Please know your comment was shared with the hotel manager and the restaurant manager for immediate action. We thank you for your feedback and hope to have you stay with us again in the future.

8/10 - 좋아요

Suzan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 7월 28일
Bonjour Suzan, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions sur notre hôtel. Nous espérons avoir la chance de vous revoir de nouveau bientôt!

8/10 - 좋아요

Kris 님, st Polycarpe Québec

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great time. Excellent service and accomadations. I would definitely return
2018년 7월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 7월 17일
Dear Kris, Thank you for your feedback! We are happy to know that you liked our hotel. We hope to see you again soon!

6/10 - 괜찮아요

N 님, Ottawa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old & Rustic ...needs a makeover
While the location is absolutely fabulous, The room is old and smells musty, Air conditioning is switched off at night, very noisy when it works, Ice make never works, TV is out of shape and many other little things that make you wonder, why do they not renovate. The hotel is in a real need for renovation. Not going back...
2018년 7월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 7월 4일
Dear guest, Thank you for taking the time to share your recent experience with us. We are glad to know that you liked our location but we apologize that your recent stay did not meet expectations. We are aware that some updates need to be done at our hotel. Rest assured that we take note of your observations. Nevertheless, we are pleased to inform you that an updated program of our facilities is under constant development and is extending over a certain time. We hope to have a second chance to offer you a better experience.

6/10 - 괜찮아요

Angèle

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pas du tout satisfaite
La toilette bougeait pas de fane, pas de baignoire ménage sur trois jours fait deux fois,piscine ouvert juste samedi et dimanche Plage fermée pas de pédalo pas de chaise longues
2018년 6월에 3박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 7월 5일
Bonjour Angèle, Nous sommes désolés que votre séjour dans notre hôtel n'ait pas été à la hauteur de vos attentes. Nous prenons bonnes notes de vos remarques concernant les toilettes, le ménage et vos commentaires sur la plage et la piscine. Nous n'hésiterons pas à les partager au responsable de l'hôtel pour de futures améliorations.Nous espérons avoir une seconde chance de vous proposer une meilleure expérience.

4/10 - 별로예요

Erika 님, ohio

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
MUSTY IF YOU HAVE A FOOT SMELL FETISH. it is great
OLD ND OUTDATED, ice machine don't work and the one which do can't keep up. Fridge in room is for looks only, doesn't work. beds and mattresses are old and springy. the Air condition does not work right, maybe it was hot outside that day. wait. A/C is for hot days right??? Staff are friendly but the place is good just to lay down and fall asleep for a few hours after a long trip.
2018년 6월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 7월 3일
Dear guest, We appreciate you sharing your feedback and bringing your concerns to our attention. We are sorry to hear how disappointed you were by your stay. Please allow us to express our most sincere apologies for the ice machine and the air conditioning which were not working right. Rest assured that we will share your comment with our hotel manager. We hope to welcome you again in the future to offer you an experience that will meet your expectations.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: Sylvain A. Central reservations 님, 2018년 6월 18일
Thank you for your review.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ce fut un bel hôtel il y a 30 ans, mais sans aucune rénovation apparente, l'état général des installations est très mauvais. Mention honorable à la piscine qui est en bon état.
2018년 6월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 6월 13일
Bonjour, Merci de nous faire part de vos impressions. Il est possible qu’il y ait place à un décor plus contemporain. Pour votre information, sachez que des améliorations de nos établissements sont en cours à travers nos hôtels, pour le plus grand confort de nos invités. Nous sommes cependant ravis que notre piscine vous ait plu! Nous espérons également avoir l'opportunité de vous accueillir de nouveau afin de vous offrir une expérience à la hauteur de vos attentes.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful location for romantic getaway.
2018년 6월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 6월 5일
Dear guest, Thank you for your feedback. It is always a pleasure to read such a beautiful review. We are pleased to have met your expectations and that you liked our location. Do not hesitate to come back and visit us!

8/10 - 좋아요

Miles

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 5월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 5월 24일
Cher client, Nous sommes heureux de voir à quel point vous avez aimé votre expérience dans notre hôtel. N’hésitez pas à revenir nous visiter!

4/10 - 별로예요

Claudy 님, Nominingue

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Chambre pas nettoyée réservée pour Expedia
Balayeuse pas passée dans la chambre. Abajour manquant. Obligé de faire venir quelqu'un pour laver le bain - poils pubiens partout! Lors de l'arrivée, on nous a attribué une chambre déjà occupé. Aucun oreiller confortable Aucun store dans la fenêtre La réception nous a dit que c'était des chambres réservées pour les clients Expedia...
2018년 3월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 4월 3일
Bonjour Claudy. C’est avec grande attention que nous avons pris connaissance de votre commentaire. Nous sommes désolés que votre séjour dans notre hôtel n'ait pas été à la hauteur de vos attentes. Nous avons de hauts standards de propreté. Nous sommes très surpris et navrés si ce n’est pas ce que vous avez expérimenté durant votre séjour chez nous. Veuillez accepter nos plus sincères excuses et nous espérons avoir l’opportunité de vous accueillir de nouveau afin de vous offrir une expérience à la hauteur de vos attentes.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sympa
Sympa et belle situation géographique Prêt du village
2018년 3월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 3월 30일
Bonjour ! C'est un plaisir de lire vos commentaires et nous vous en remercions. Nous sommes heureux de voir que vous avez apprécié la localisation. N'hésitez pas à revenir nous voir très prochainement.

8/10 - 좋아요

tracy

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
L'hôtel connaît des difficultés, mais on l'aime tellement que nous y retournerons c'est certain. Le personnel demeure très professionnel et courtois.
2018년 3월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 3월 22일
Bonjour Tracy. Nous sommes heureux de vous compter parmi notre fidèle clientèle. Vos compliments sont notre plus belle récompense et nous ne manquerons pas de les partager avec les membres de notre équipe. Nous sommes ravis de constater que vous avez apprécié le service de notre personnel. À la prochaine!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Value for money, it's clean and comfortable stay.
2018년 3월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 3월 12일
Hi. Thank you for your feedback. It is always a pleasure to read such a beautiful review. We are pleased that you enjoyed our rooms. It will be a pleasure to welcome you on your next stay. See you soon!

8/10 - 좋아요

GARABET 님, Montreal

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I like it from first visited .you fill realaxing.weather mountain . colour of natural.everything is amazing .even in the winter time the frozen lake .just it need little bit renovation I think inside spa .like more care massage therapist room.new sonuna sistem Just it
2018년 3월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 3월 9일
Dear Gabaret. We appreciate your feedback and it was a pleasure having you at our hotel. We are pleased that you enjoyed our location. We are aware that some updates need to be done at our hotel. However, program of updating our establishments is constantly developing through our hotels. We hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very nice staff but needs urgent reno and upgrades
This hotel requires a much needed upgrade and renovation. The furnature, although clean, is old and run down. You see this throughout the establishmant. You can have a conversation with the guests in the next room through the wall! The staff is great. The choice of cable channels is limited and should be improved. The Hotel does have charm but it must leave the 60's.
2018년 3월에 2박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 3월 6일
Hi. We appreciate that you took the time to share your impressions of your stay. We’re glad to hear you enjoyed our friendly service. We are aware that our hotel has not undergone major renovations for some time, but it is in future plans. We hope that you will come back soon to stay with us.

8/10 - 좋아요

Manuela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 4월 11일
Merci Manuela d’avoir pris le temps de nous faire part de vos impressions. Nous sommes heureux que vous ayez apprécié votre séjour parmi nous. Il sera un plaisir de vous accueillir lors de vos prochains séjours. À bientôt!

10/10 - 훌륭해요

Diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Hôtel Le Chantecler 님, 2018년 5월 6일
Bonjour Diego, Nous vous remercions d’avoir pris le temps d’avoir évalué votre séjour chez nous. Nous sommes heureux d’avoir su rejoindre vos attentes. Au plaisir de vous accueillir de nouveau très bientôt.

6/10 - 괜찮아요

Diane 님, Québec

좋아요: 직원 및 서비스, 객실의 편안함
vieillot mais confortable
Bel hotel dans un environnement naturel, très tranquille. Pas capable de trouver une machine à glace en fonction sur 2 étages ..... Piscine et SPA agréable.
2018년 2월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 2월 21일
Bonjour Diane, Nous sommes heureux que vous ayez apprécié le cadre et le calme de notre propriété. Nous allons faire remonter vos observations sur les machines à glace au responsable de l'hôtel. Au plaisir de vous accueillir de nouveau pour un autre séjour reposant!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Propre et calme
Séjour agréable. Chambre propre et confortable.
2018년 2월에 1박 숙박함
답변 제공: Hôtel Le Chantecler 님, 2018년 2월 14일
Nous vous remercions d’avoir pris le temps d’avoir évalué votre séjour chez nous. Il nous fait plaisir de savoir que vous avez eu un agréable séjour parmi nous ! Au plaisir de vous accueillir de nouveau dans un futur proche !