Indoor pool, open 2:00 PM to 9:00 PM, free cabanas, sun loungers

Reviews of Beach Garden Hotel

3 out of 5
Beach Garden Hotel
Chichirica Street, Garapan, Saipan

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 55 reviews" "
Rating 8 - Good. 18 out of 55 reviews" "
Rating 6 - Okay. 16 out of 55 reviews" "
Rating 4 - Poor. 4 out of 55 reviews" "
Rating 2 - Terrible. 6 out of 55 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gloriette

Traveled with family
Disliked: Amenities
The hotel doesn't have elevators so it was difficult carrying our luggages up 6 flights of stairs and vs versa, no bell staff for assistant either.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place..affordable..clean and safe..only issue..bed was hard as a rock..had backpains thru out my stay...need a bed that's firm and comfortable..
Stayed 3 nights in Aug 2023
Response from Jhe on Aug 31, 2023
Hi Ms. Jacqueline,We are so grateful that you take time to share your feedback with us. Your review made our day and warms our heart knowing that we've able to met our goal and that is to make every guest leave our hotel happy and satisfied.Please know that it is indeed our pleasure to serve customers like you, very friendly, kind and polite. Our whole team works very hard to keep our customers happy and thanks to amazing customers like you for appreciating our work.Rest assured that we have seriously taken your concern (bed problem) and we will do our very best to improve and excel more to meet your expectations.Thanks again for being a fantastic customer and we are looking forward on having you again in our hotel on your next visit to our beautiful Island of Saipan.

4/10 Poor

Jonathan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the service, the gardens are pretty with places to sit, and the family room is large with cold ac and hot water. It only took me a couple of minutes to walk to the beach. The bathroom and kitchen need updating, and I would have liked to see a microwave in the kitchen. It was unclear online whether or not the pool is an amenity for hotel guests. I was told it was undergoing maintenance during my stay.
Stayed 4 nights in Aug 2022
Response from Jhe on Aug 21, 2022
Hi Mr. Jonathan,Thank you for liking our service and our garden. We are glad that you like the room and the location bec.it is very near to beach. We are very sorry for the miscommunication with the use of our swimming pool. It is definitely included in our hotel amenities. We actually tried to reach out to your room extension number after the regular pool maintenance was done but unfortunately you we're not in your room. Also tried to contact the phone number you gave to Front Desk using our staff's personal phone (670) 287-5230 but sadly it was not answered. We apologize also for the microwave, it's available for use anytime in the Front Desk. We could also provide microwave upon guest request. We do appreciate your suggestion with regards to the updating of our bathroom and kitchen, rest assured that it will be properly addressed.Again, thank you and looking forward on seeing you again in our hotel on your next visit to Saipan. Have a good day and stay safe!Warm regards,Front Desk

10/10 Excellent

Chun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!! I like the room, it’s clean and nice surroundings. All their staffs are friendly and welcoming. Location is convenient bec. really close to downtown. I will come back again.
Stayed 1 night in Aug 2022
Response from Beachgarden hotel on Aug 5, 2022
Hi Ms.Chun, Thank you for choosing our hotel and love it ,We will continue to keep it .hope to see you again. Thank you!

10/10 Excellent

Marlon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an over all great experience, happy to have chosen this hotel.With it’s budget friendly price, the amenities and facilities are worth it. The room is clean, their garden is really nice, plenty plants and flowers. Very refreshing and relaxing to sit in their room’s private terrace. Staff’s are very approachable and friendly. Felt safe at night because they closed their gate. Location is just perfect, walkable to beach and very near to restaurants and different shops. Will definitely check in again☺️
Stayed 1 night in Jul 2022
Response from Beachgarden hotel on Aug 5, 2022
Thank you for choosing our hotel and give us good review, we will continue doing our best to all the guest, and hope you come back again, thank you!

4/10 Poor

Jovie Marie

Business traveler
Disliked: Amenities
The property is very quiet but They don’t have there office together they bugged us non stop for the first two days even entering our room while we were in the restroom with there keys.
Stayed 3 nights in May 2022

4/10 Poor

Joaquin

Liked: Cleanliness
Disliked: Staff & service
Likes: They close the gates at night and it brings peace of mind. Flowers and fruits planted around the area. Dislikes: Miscommunication within the staff. They tell you one thing and the other person changes it. I told them i needed a close parking due to my injury. They gave me a room that was a challenge for me to walk. They tried to charge me more by telling me they have me a discounted rate but I already paid through expedia. They told me 40 a night but originally 45.
Stayed 11 nights in Feb 2022
Response from BGE Team on Mar 15, 2022
Thank you for letting us know sir. We would like to apologize for the inconvenience that caused you. We only give you the room that you booked online in our hotel. We also have our policy to follow regarding room change, and we hope you understand. We will address this concern to the Management to ensure that it will not happen again in the future.

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Basic budget hotel. Huge bathroom was a plus. Bed was very uncomfortable/super hard and couch was very worn. But, clean and ac was cold.
Stayed 1 night in May 2021
Response from jhe on Jun 7, 2021
Thank you for bringing this issue to our attention Ms. Joanna. I'm sorry to hear that your stay was less than perfect. Please accept our sincere apology. We pride ourselves on meeting and exceeding all our guests expectations and I'm sorry we fell short in the hard bed. Again my apology and thank you for choosing our hotel. We are looking forward on having you when you find yourself in need of accommodation again. Have a good day and stay safe always. Warm regards, Management

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , safe place and beautiful garden getaway 😉
Stayed 2 nights in Jun 2020
Response from jhe on Jun 23, 2020
Dear Customer, It's our pleasure having you as our guests and making you happy during your entire stay is our main goal. Thank you for choosing our hotel and we are looking forward on having you again on your next getaway. Regards, Management

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants infested the room. Deadbolt was left in an unrepaired condition with a screw missing. I was locked in my room. Harassment and threats throughout visit.
Stayed 1 night in May 2020
Response from The Management on May 14, 2020
Dear Mr. Guest, Sorry for the inconvenience that you have experienced in our hotel but with all due respect Sir,please allow us to state our side. Ants are usual in our island due to our tropical climate but if you just allow our housekeepers to clean your room everyday,this problem should have been avoided. With regards to the deadbolt,it was immediately attended by our maintenance when you reported but apparently you were able to open it right before the came to fix it. Does the daily knock in your door by our housekeepers mean harassment to you Sir?They are knocking merely because they wanted to clean and keep your room tidy.You should have reported to front desk if you have been threatened or harassed by anyone,but so far we have not received or heard any from you. Your length of stay (19 days) to be exact, let us assumed that you are perfectly happy with our service,aside from the fact that you even extended for 1 more night and requested for the exact same room.Hence your review to us says the opposite and we really wonder why. Again,sorry for the inconvenience that we may have caused you and looking forward on having you again in our hotel. Stay safe and have a great weekend ahead!!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Hotel room was clean. I didn't like the main road entrance due to it having big pot holes.
Stayed 4 nights in Feb 2020
Response from Frontdesk on Mar 4, 2020
Dear Guest, Thank You for the good comment... And thank you for choosing our hotel... We look Forward to see again in our hotel.... ( May i know Where is the big pot hole?)

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Garden Manor - Saipan 2020
Was on island for a short business trip. Beach Garden had everything I was looking for. Quiet area, rooms were super clean, all the amenities one would expect at a moderate priced hotel on a remote island. Beds are firm but not unbearable. Front desk staff was very friendly and assisted me with a couple of non-hotel issues I needed help resolving
Stayed 4 nights in Jan 2020
Response from BGE on Jan 21, 2020
Hello Guest, Thank you for choosing our hotel for your stay. Your review and your presence is very important to us. We are glad that you gave us a positive comment. If there is anything or any opinions you would like to offer, please let us know so that we can better our hotel and staff for future incoming. We thank you and hope to see you in the near future.

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Beach Garden Hotel on Nov 20, 2019
Thank you for choosing to stay at our hotel.

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and large room. Very accomodating front desk officer Just need a little upgrade the shower nozzle.
Stayed 2 nights in May 2019

2/10 Terrible

Charles

Liked: Staff & service
Disliked: Room comfort
3rd World Hotel
Staff was friendly and nice. We requested for a room downstairs, since my wife has bad knees - arthritis. They gave us the room, but it was not fit for handicapped persons. The beds were very hard; there was no mattress, only the box spring. In the bathroom, the sliding door to the shower was missing, so when you showered, the water splashed all outside to the tile floors. It was so slippery when you stepped outside, we almost slipped. The air conditioner was not that cold and when we returned from shopping, it was turned off. The location of the hotel was convenient; close to all roads and shopping centers. Wifi was a bit weak. Because of the impending typhoon, we had to cut short our stay. We were NOT reimbursed for our one day which we did not stay there. We will NOT be going back to this hotel. We felt like we were in a 3rd World.
Stayed 3 nights in Sep 2018

10/10 Excellent

Al, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to downtown Saipan
I had a wonderful stay at the hotel starting from check-in to check-out. The hotel staff were friendly and hospitable. Would definitely stay here again and recommend to anyone.
Stayed 2 nights in Nov 2017
Response from MR. HENRY LEE on Dec 7, 2017
THANK YOU FOR STAYING WITH US. WE APPRICIATE YOUR FEEDBACK. WE HOPE TO SEE YOU AGAIN ONE DAY.

6/10 Okay

Ogie, Guam

Liked: Cleanliness, room comfort
It's Alright
I stayed for 3 days in an apartment type room. The place was large for myself and I rarely stayed in the room. They had outdated cooking supplies but I think they were leftovers from other guests. It is located away from the main tourist spot so no foot traffic if you like a quiet area.
Stayed 3 nights in Oct 2017
Response from Beachgarden Hotel on Nov 10, 2017
Thank you for your comments. Welcome you to come again

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Thank you for your comments. Welcome you to come again

2/10 Terrible

Scotty, OK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Absolutely horrible experience. The guy at the front desk couldn't comprehend that I was alone, but Expedia lists two people as the default. He kept looking at the sheet, then looking at me, then said "but there should be two people". I couldn't get him to understand that I was indeed traveling alone, despite the fact Expedia's info said two people. I finally had to tell him my wife got sick and couldn't make it. After we got past that, he issued me my role of toilet paper for the stay, and pointed to the sign that lays out how many towels will be provided to each room. I felt someone safe behind the numerous bars guarding the doors and windows, but not very safe that I was staying in a place that required such protection. The room itself hadn't been updated in the past 15 years, and likely housed a meth lab before me. On a positive note, the AC worked great. Just don't think about stealing the AC remote, as it has the room number etched on. Also make sure you bring plenty of bottled water, as the faucet water isn't potable. When you pack up the bottled water, make sure you bring soap for the shower. None of that silly soap provided for you by the hotel. When it came time to check out, the front desk clerk did a thorough inspection of the room (with me in tow), probably to count the number of towels (2 big towels and 2 hand towels per room, nothing more) and to make sure I didn't try to steal the AC remote. I could write more, but I'm out of space. Stay away
Stayed 3 nights in Jul 2017

8/10 Good

mohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Good

8/10 Good

pennyma, HK

Liked: Staff & service
Spacious & quite
A basic motel setting with large room and good food. The downside is your must rent a car, as it's a bit far from elsewhere.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Some rooms had Chinese only tv, make sure you specify that you need English tv The air cons are a little undersized for the room so it takes a little while for the room to cool off Other than that it is a comfortable room for business travelers

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
A good hotel for the price
The room had a few minor flaws i.e. scuffs on the wall, not perfect finishing on the floors, doors, wall trim, etc... But, it was very comfortable and clean. The hotel staff was very attentive and polite. It's a very short walk to the beach and the walking trail along beach road, and just a few minute drive form the town center of Garapan. I would recommend this room to any budget conscious traveler.

6/10 Okay

HIROSHI

It was good stay.

8/10 Good

Inheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staffs
The room is big and clean . Staff is very friendly and helpful. Wifi is very poor need to be improved. Breakfast is not good.:(

8/10 Good

jerry, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very pleasant. The only complaint the i experienced was we could never get connected to the Internet. Never was able to get a sinsl even with several attempts with office manager. Told them they need to get mor routers in the hotel for better signal. Had to go to McDonalds to get signal very easy.
Response from Cathy on Oct 12, 2016
Thank you for your feedback. We will work it out to improve internet accessibility to our guests. We apologize for your inconvenience.

10/10 Excellent

richard, orlando USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff clean modern rooms
Hotel was clean and modern, the staff where very helpful. A rental car is recommended to access this part of the island as it is a few miles from the airport although a taxi would be fine but a rental car would be better as the main center is more accessable by car as it is probabley a mile or so up the road.
Response from Cathy on Oct 12, 2016
Thank you for your feedback, it is very much appreciated.

2/10 Terrible

Ronald, WASHINGTON

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
UGH!
Bed a chunk of granite. no hot water 1st day, remote did not work 1st day and yellow/orange water came out of pipes when I tried to take a shower (shower head sucked).
Response from General Manager on Oct 12, 2016
We apologize for your unpleasant experience in our Hotel. Pls do understand that at the time of your visit, our area had just been recovering from the destructive super typhoon Soudelor. We hope that you will give us another chance for a better service at a better time. Thank you for your input.

8/10 Good

Ian, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and away from the tourists traps
This is a quote hotel a block off both of the main roads. As such it is nice and quite without any people partying around you. It is therefore hard to get food as there is a short walk to anything, (20mins to town), But there are a lot of places that will pick you up and take you to their restaurant for free. The staff are the most helpful I have ever come across and were amazing and could not do enough for me. It is a short walk to the beach and because it is outside town, you have the beach to yourself. But like a lot of places in Saipan, they have the very hard beds. If you like quite and away from the tourists traps this is a nice place.
Response from General Manager on Oct 12, 2016
Thank you for your feedback, it is very much appreciated. We look forward to your next visit.

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
사람들은 친절하고 좋았는데 팩트는 바퀴벌레... 하 왠만하면.... 가지 마세요 바퀴벌레 나와요...... ㅠㅡㅠ
Stayed 3 nights in Jan 2020
Response from BGE on Jan 28, 2020
Thank you very much for choosing to stay with us, we look forward to hearing from you in the near future.

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2020
Response from BGE on Jan 20, 2020
Thank you very much for your review, We hope we will meet your standard better the next time you visit.

6/10 Okay

hun hee

Liked: Staff & service
Disliked: Cleanliness
저렴한 가격에 1박 묵을만 했어요
Stayed 1 night in Aug 2018
Response from Front Desk on Aug 30, 2018
thank you for your respond and welcome again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
하루 정도 숙박하기 괜찮음
새벽 비행이어서 여행 마지막 날에 저렴한?$70 숙소로 묵었는데 룸은 무척 깨끗하고 넓었음. 건물은 중국을 연상케 함. 욕식 바닥이 타일이어서 상당히 미끄러워 너머져 무릎을 다침. ㅠ.ㅠ 침대 매트리스는 스프링이 느껴짐 ㅠ.ㅠ
Stayed 1 night in May 2018

8/10 Good

Youngrok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have a car? Yes! No car? You will suffer.
Hotel itself it was very convinient,spacy & clean room at good price. But it is located a bit far from Garafan, downtown therefore you feel a bit unconfortable if you do not have a car. In addition its location is a bit residencial area therefore you can hear ROOSTER's sound every early morning which makes you wake up earlier.
Stayed 6 nights in Jul 2017
Pls check our location map first before making final hotel booking. We apologize that you were inconvenienced with the rooster noise but it is something that we can not control outside of our property. Thank you.

8/10 Good

HOI CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間小,但位置好
Stayed 4 nights in Jul 2017
Thank you for your stay in our hotel.

8/10 Good

HOI CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置好
Stayed 1 night in Jul 2017
Thank you for your stay in our hotel. We hope to welcome you back on your next Saipan trip.

6/10 Okay

MINGQIN

Liked: Cleanliness
总觉得床上有虫子咬人,头两天一直睡不着
总觉得床上有虫子咬人,头两天一直睡不着。服务还可以,离中心区不是太远,但走路也要半个小时,基本上还是要租车的
Stayed 4 nights in Jul 2017
Our front desk is open 24/7 and we hope that guests would be able to communicate any of their problems to us so we may assist and offer a solution. Thank you.

6/10 Okay

WAI MAN

性價比高
外表一般,內在還可以。性價比算好,唯一問題是自來水是鹹的,不能飲用,不清楚是整個市區問題還是酒店本身問題。
Stayed 1 night in Jun 2017
The whole island is NOT supplied with safe drinking tap water. All residents buy their own drinking water. It is unfortunate that this situation has inconvenienced your Saipan visit. Thank you for staying in our hotel.

8/10 Good

ho sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near airport
After mid- night pick up service from airport to hotel is excellent. It is because it is very difficult to get a taxi in Saipan during mid- night.

6/10 Okay

Verified traveler

繁華街から少し離れた静かな環境
WiFiが室内では繋がらず、部屋の外に出ないと利用できなかったが、それを除けば不便はなかった。

6/10 Okay

jinhee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
가족단위로 저렴하게 보낼수 있는곳
아파트먼트라서 그런지 취사가 가능해, 너무 편리했고 좋았습니다. (브루스타가 구비되어있어 가스만 구입해서 사용하면 됩니다) 개미가 많고 수압이 낮아서 예민하신분들에게는 비추~!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가라판에서 너무 멀어서 렌트안하실거면 불편하실거 같습니다.
사이판 날씨가 엄청 더운데 가라판에서 너무 멀어서 렌트안하실거면 불편하실거 같습니다. 객실 상태는 전체적으로 좋았습니다.

4/10 Poor

MAN FAI

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
住宿宽敞
很差,浴室设备破烂!

8/10 Good

DOHYUN

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
새벽 도착으로 저렴하길래 예약했습니다. 청소상태는 좋았는데 너무 오래되서 그런지 욕실상태가 너무 안좋았어요 ㅠ 그리고 예약할때 분명 방 3개짜리로 예약했는데, 새벽에 도착하니 방 1개, 방2개 이렇게 나눠서 주더군요. 가족여행이라서 일부러 방 3개짜리로 한건대... 새벽이라 너무 피곤해서 그냥 넘어갔습니다. 그리고 새벽 5시부터 계속 닭이 울더군요. 한숨도 못자고 결국 체크아웃했습니다. 다음부턴 새벽도착이라고 저렴한숙도 예약안할거에요.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
시내서 좀 떨어진 조용하고 깨끗한 숙소
별다른 편의시설은 없고 그냥 잠자기 편한 숙소입니다 T겔러리아까진 해변길 도보로 20분 걸리고 아침에 해안 따라 조깅하기 편해요

8/10 Good

Leeru, Kor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나쁘지않아요. not bad.
사이판에서 이정도면 괜찮다고 봅니다. 와이파이만 쫌만 더 신호 골고루 잘 닿았으면 좋겠어요 ^^ i thinks itbis not bad in saipan. i hope wifi signal will be better.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
잠시묵기에는좋은호텔
간단한 음료와컵라면 살 수 있어서 좋음 다른호텔 체크인을 위해 잠시 묵기에 좋았음 내부가 생각보다 넓어서 좋았음 다만 딱 하나 화장실 샤워기 물이 거의 안 나와서 머리를 못 감음...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
중심지에서는 거리가 꽤 있지만 시설만으로는 만족스러운 호텔
저희는 6명 단체였고, 6명이 쓰는 방은 제일 꼭대기층(4층)으로 배정되었습니다. 엘리베이터가 없어 난감했는데, 여자 손님들을 위해서 가방을 직원들이 옮겨주는 센스를 보여줬습니다 :) 시설도 매우 깨끗했고 청소도 깔끔하게 해주셨습니다. 에어콘도 빵빵!! 카운터에는 라면이나 물 같은 필요한것들이 팔아서 매우 편했고 카운터 직원들도 매우 친절하셨습니다 ~ 중심지랑 조금 거리가 있고, 저희는 렌트를 따로 하지 않아 숙소까지 걸어오는 길이 조금은 힘들었지만 여행지에서 찬찬히 걸어다니며 바다를 보면서 올 수 있어 그마저도 너무 좋았습니다 :) 강추!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악
와이파이, 3G가 굉장히 느렸고 화장실도 불편함. 전체적으로 가격대비 실망하였습니다 중국인이 운영하는 호텔