3 개의 야외 수영장, 08:00 ~ 19:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

살랄라 로타나 리조트 여행 후기

5 out of 5
살랄라 로타나 리조트
Salalah Beach Resort, Taqah Road, Salalah, Dhofar Governorate

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 145개 이용 후기 중 57개" "
평점 8 - 좋아요. 145개 이용 후기 중 55개" "
평점 6 - 괜찮아요. 145개 이용 후기 중 20개" "
평점 4 - 별로예요. 145개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 145개 이용 후기 중 4개" "

8.8/10

청결 상태

8.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Malika

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just Amazing !!!!! The most peaceful place I've been in Salalah/Taqah!!
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Fatih

연인과의 여행
별로예요: 직원 및 서비스
Keine 5 Sterne Anlage, der Strand ist toll … leider sind viele Liegen kaputt, Essen ehr mittelmäßig, a la carte Restaurant ist gut, auch das Publikum beim Essen drängeln und wenig benehmen.
2024년 3월에 7박 숙박함

8/10 - 좋아요

paolo

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Check-in/reception not overly supportive (poor or incomplete information). Rooms are nice and very clean, sun beds, Gym and Spa need some serious renovation. Beverages included in the "all included formula" are pretty bad (i.e.worst beer on sale). Personnel super kind (except for check-in personnel, at least in my experience)
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Didier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Calme et prestige.
Le choix de notre séjour était axé sur le repos et la garanti du temps chaud et ensoleillé pour profiter de plage et de pouvoir faire du sport. Correspond parfaitement aux attentes, des massages au spa très appréciables, beach volley et longueurs de natation, même tennis avec coach. Des repas généreux et des buffets variés, personnel attentionné et serviable.
2023년 12월에 8박 숙박함

10/10 - 훌륭해요

Hannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super!
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Bouchra

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The resort is in a very nice location, very spacious and the outdoor is beautiful and well maintained. However, the hotel staff need a lot of training for customer service and communication skills. The towels in the room were faded and some of them had stains.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

MOHAMMED JUNAID

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good overall. Beach was good Only issue was if you wanted to go out to the city of salalah . It was a good 20 to 30 mins drive away. Apart from that no issues.
2023년 11월에 7박 숙박함

8/10 - 좋아요

Nina Jasmin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience, good food and excellent shisha.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice looking resort but not 5 star standard.
The staff is amazing they are very helpful and polite. It’s a beach resort but they did not advertise that their beach is closed during offseason because water is unsafe to swim this is information you would like to know when booking a beach resort especially when you pay extra for a beach view. There is an available beach 5 minutes away that the resort provides transportation to. The bar sells alcoholic beverages at set times by Oman law which is inconvenient but not their fault. Room service is the worst I’ve ever experienced it takes over an hour to receive anything, I ordered only beverages and it still took over an hour after calling twice nothing was done about it I was told both times that the items are on the way but no compensation or care by the resort. The resort was half full and both my orders was not at peak times so why the long wait. Lots of construction going on the beach I’m assuming because it’s not peak season. No activities for guest on the resort I stayed 4 days over the weekend and nothing to do or see it was very boring all they could offer was a nightclub off site. Saturday morning a big bike race was happening in Salahah the resort did not warn us that roads are closed even gate exiting the resort is closed we had to drive around off road. They did not provide transportation to airport because they said I have to book 48 hours in advance which I requested a week in advance but no one answer me when I email. Food and drinks are very expensive.
2023년 9월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jaber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 6박 숙박함

10/10 - 훌륭해요

Khalid

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely location
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Suad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

4/10 - 별로예요

Javier

2023년 4월에 4박 숙박함

8/10 - 좋아요

Rashed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Martina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything in the hotel from checking in to checking out was just excelent. The hotel did everything to overachieve the expectation.
2023년 2월에 4박 숙박함

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr schönes Resort mit tollem Strand
2020년 3월에 1박 숙박함
답변 제공: Salalah Rotana Resort 님, 2020년 3월 29일
Dear Traveler, Thank you for having taken the time to post your review on Hotels.com following your stay at Salalah Rotana Resort. I was pleased to read that we have met your expectations and overall you were satisfied with our facilities and services, specifically our beautiful beach. My team and I look forward to your return and it is always our pleasure to be at your service. Best regards, Stefan Thumiger General Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach was absolutely "stand out". The food was good to very good. The buildings were well kept and the rooms modern and all facilities were working. The draw backs included the pathways were shared by speeding motorized vehicles, the staff were overly enthusiastic about keeping people in there groups (by all inclusive etc) and, there was extensive building going on next door! Over all worth a visit but beware Canadians,,,, a cheap beer is about $18!!
2020년 2월에 6박 숙박함
답변 제공: Salalah Rotana Resort 님, 2020년 3월 3일
Dear Traveler, Thank you for having taken the time to post your review on Expedia.com following your recent stay at Salalah Rotana Resort. I was pleased to read that generally we have met your expectations and you really liked our beach facilities and the food we served in the restaurants. We look forward to welcoming you back and hope we can serve you exceedingly on your next visit. Best regards, Stefan Thumiger, General Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room service food was not up to standard The burger was overcooked and hard The club sandwich with chicken was overcooked The fish and chips was not crispy
2020년 2월에 2박 숙박함
답변 제공: Salalah Rotana Resort 님, 2020년 3월 3일
Dear Valued Guest, Thank you for posting your review on Expedia.com. We are saddened that you left our hotel unhappy and not fully satisfied, particularly concerning your dining experience and I am sorry to read that we did not live up to your expectation. We sincerely regret the inconvenience you may have with the situation you have cited in this review. Rest be assure that we take all our guests feedback seriously and work on improving our services based on the comments mentioned. As a team, we strive to provide the best possible experience for our guests and our continuing goal is to make all our guests happy and comfortable like as they are in their own home and truly treasure their time spent with us. We do hope that you will consider us again for your future accommodation needs. I remain at your entire disposal, should I can be of any further assistance. Sincerely, Stefan Thumiger, General Manager

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
منتجع متكامل
منتجع جميل جدا ومناسب للعوائل يعيبه بعده عن مركز المدينه،
2020년 1월에 1박 숙박함
답변 제공: Salalah Rotana Resort 님, 2020년 3월 3일
Dear Traveler, Thank you for sharing your high-rated review 10/10 on Expedia.com. It is very rewarding to read the happy testimonials from guests like you who truly enjoyed the stay with us. A big thank you for specifically citing that we have a beautiful resort, which you have considered suitable for families. Indeed, our hotel is about 20 to 25-minute drive to Salalah city and vice versa. Many of our guests commented that this is to their advantage for hideaway from the busy city life and enjoy the tranquility and serenity of our resort while spending their holiday. It is always our pleasure to serve you and hope to see you and your partner soon. Sincerely, Stefan Thumiger General Manager

10/10 - 훌륭해요

Deto 님, Reggio Emilia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In una posizione incantevole su una spiaggia ancora selvaggia (paguri, lumache, razze e pesci a volontà praticamente sul bagnasciuga, delfini a 100 m da riva) è dotata di tutti i servizi di un resort a 5 stelle, tra l'altro in condizioni più che buone (costruzione 2014). Colazione ricca e abbondante sia alle 7.00 che a fine turno (10.30), enorme piscina, campo da beach volley, bocce e porte da calcio con palloni sulla spiaggia. Complesso molto grande ma sempre con la giusta privacy, visti gli spazi vasti. Noi eravamo in un'enorme suite familiare con vani genitori-figli totalmente separati ed autonomi (bagni, casseforti TV, phon a parete) e dotati per qualsiasi necessità (ferro da stiro, ago e filo, spazzolino e dentifricio, rasoio e schiuma da barba monouso, collutorio, ecc.). Maggiordomo dedicato e acqua minerale a volontà, nessun problema con ghiaccio o cibo. Copertura wifi gratuita e ottima in camera, discreta in giro per il resort, più che sufficiente anche in spiaggia. Asciugamani in esubero in stanza, disponibili puliti giorno per giorno quelli per piscina-mare, aggiuntivi e da restituire giornalmente. Ideale per "staccare la spina" dalla frenesia lavorativa, in coppia o in famiglia. Punti negativi veramente pochi, forse un po' più di animazione nella parte internazionale non guasterebbe, almeno serale, visti i pochi intrattenimenti dentro e fuori il resort. Camere un po' umide. Esperienza complessivamente molto positiva.
2019년 12월에 7박 숙박함
답변 제공: Salalah Rotana Resort 님, 2020년 1월 15일
Dear Valued Guest, Thank you so much for choosing to stay at Salalah Rotana Resort. I could really say that we have lived up to or exceeded your expectations. It is such a delight to read that you liked many elements in the hotel and you left Salalah Rotana Resort with wonderful memories to cherish. We look forward to welcoming you back, hopefully soon and it is always our pleasure to be at your service. Best regards, Stefan Thumiger, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent place to stay with an amazing setting and friendly staff.
2019년 12월에 2박 숙박함
답변 제공: Salalah Rotana Resort 님, 2020년 1월 15일
Dear Valued Guest, Thank you so much for choosing to stay at Salalah Rotana Resort and for placing your candid review on Expedia.com. We are glad to hear that you had enjoyed your stay and over all you were satisfied with our facilities and services. We look forward to welcoming you back, hopefully soon. Best regards, Stefan Thumiger, General Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 9박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 11월 14일
Dear Valued Guest, Thank you for having taken the time to rate us on Expedia.com following your stay at Salalah Rotana Resort. I could tell that overall we have met your expectations and you were satisfied with the facilities and services as you rated us 4/5. We look forward to your return and hope we can serve you exceedingly on your next visit thus you can rate us 5/5 on Google+. Sincerely, Stefan Thumiger, General Manager

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Good break fast options. Taxi expensive but that was through the our Oman trip. Food and drinks in house very expensive. They need to provide more info via their onscreen communication urn a resort folger
2019년 10월에 4박 숙박함
답변 제공: Salalah Rotan aResort 님, 2019년 11월 14일
Dear Traveler, Thank you so much for staying at Salalah Rotana Resort and for sharing your review on Hotels.com. We really appreciate receiving feedback from the guests whether it is positive or constructive. Concerning your comment with regard to the prices in the hotel, we would like to mention here that all our prices/rates are at par in comparison to the same hotel category in the city of Salalah and Muscat. We look forward to welcoming you back and hope we can serve you exceedingly on your next visit. Sincerely, Stefan Thumiger, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The BEACH. Wow .... probably one of the best that i have been to. Soft sand crystal clear water, shallow enough to walk a fair way out. Amazing sunsets. The resort is beautiful and the staff amazing, their friendliness and willingness to go the extra mile made our stay excellent. Cant comment on the food as we only had breakfast here, we had a rental car so wanted to explore the local area. The location is great close to archaeological sites suharam home to queen of sheba, also naturals sites like mugsayl beach and wadi darbat. Beautiful we will be returning here at some point again!
2019년 10월에 6박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 11월 4일
Dear Valued Guest, Thank you for sharing your highly appealing review on Expedia.com following your stay at Salalah Rotana Resort. I can see from your comments that you had truly enjoyed many elements of your stay and found our resort to be to your liking so much. A big thank you for specifically citing your praises such as our beautiful beach, the soft sand and crystal-clear water, amazing sunsets and so on. We are glad to hear also the exciting time when you visited many historical sites of Dhofar region as well as the amazing beaches here in Salalah. More encouraging to know is your plan to come back for another enjoyable holiday with us. Sincerely, Stefan Thumiger, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the fact this resort is located a few kilometres east of Salalah as it just removes it from the congestion of a city. I am very fond of the appearance of the buildings and the wide range of facilities on offer. Dining is a pleasant experience as there are a wide range of options and the staff are super friendly and go out of their way to assist guests.
2019년 10월에 6박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 11월 4일
Dear Traveler, Thank you for sharing your high-rated review on Expedia.com. It is very rewarding to read the happy testimonials from guests like you who truly enjoyed the stay with us. Indeed, our hotel is about 20 to 25-minute drive to Salalah city and vice versa. Many of our guests commented that this is to their advantage for hideaway from the busy city life and enjoy the tranquility and serenity of our resort while spending their holiday. We are glad to hear also your contentment with your dining experience. With great pleasure, we had shared your candid feedback to the rest of the team. It is always our pleasure to serve you and hope to see you and your partner soon. Sincerely, Stefan Thumiger General Manager

8/10 - 좋아요

Laura 님, Washington, DC

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is rated as a 5 star property. I would rate it as 4 star. The room we stayed in was spacious, beautiful and clean. Staff were really great and responded to all our requests. The beach is lovely with gray-white sand. The surf is really rough and not suited for swimming during the time we were there (October). The red warning flag was present every day. I understand during other months it is mild. There is a pool but we didn't use it. The beach chairs are made of flimsy plastic and moldy. The cushions have bird droppings on them. Chairs should be replaced and maintained better. There was no staff to bring drinks or food to us as is custom at 5 star properties. There was a pool bar to get your own. The breakfast was adequate but lacked high-end food choices that should come with a 5-star property. Room service and food in general at the restaurants is very expensive. We ate at Silk Road one evening where the food is really excellent. They spray powerful insecticide every day to kill mosquitoes. Men wear gas masks and don't have adequate clothing to do this dangerous work. Our room smelled like insecticide. Landscape workers from other countries work long days in the hot sun. Can travel companies negotiate better labor practices with the hotels with which they do business?
2019년 10월에 3박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 11월 14일
Dear Valued Guest, Thank you for choosing to stay at Salalah Rotana Resort and for taking the time to write your review on Expedia.com. We are glad to know that over all you had enjoyed your stay with us and you were happy with the genuine hospitality service of the staff. At the same time, we have noted your constructive feedback for service improvement. Also, we would like to mention here that the insecticide we are using to kill mosquitoes are all government approved, safe and no harmful effect. Further, we would like to explain that due to climate and high humidity we are obliged to do this specific treatment. Concerning your comment with regard to the food prices in the restaurant, we could assure you that all our prices/rates are at par in comparison to the same hotel category in the city of Salalah and Muscat. We look forward to welcoming you back and hope we can serve you exceedingly on your next visit. Sincerely, Stefan Thumiger, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Stefan Thumiger 님, 2019년 9월 3일
Dear Valued Guest, thank you for sharing your excellent review. We are pleased to read that you had overall a pleasant stay with us and that you enjoyed your time. The team and I hope to welcome you back soon to Salalah Rotana Resort. Kind regards Stefan Thumiger General Manager

10/10 - 훌륭해요

sierra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Experience overall
My stay was very pleasant. The weather was superb. The staff were friendly. The food was very good especially the food at the pool bar and the breakfast layout was Great.
2019년 8월에 4박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 8월 25일
Dear Sierra, Thank you for sharing your review on Hotels.com We are glad to read that over all you had an enjoyable holiday spent at Salalah Rotana Resort and you really liked our resort. We look forward to welcoming you back and it is always our pleasure to be at your service. Sincerely, Stefan Thumiger, General Manager

10/10 - 훌륭해요

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단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like to see motor boats with noisy outboard engines in the water channels. They should be replaced with electric motors or only allow cannoying
2019년 8월에 1박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 8월 25일
Dear Valued Guest, Thank you for having taken the time to share your candid review on Expedia.com following your holiday spent with us. We are so pleased to read that over all you were satisfied with our services and facilities. At the same time, we have noted your constructive feedback concerning the noise from motor boats. We deeply regret the inconvenience it might have caused to you. We look forward to welcoming you back and hope we can serve you exceedingly on your next visit. Best regards, Stefan Thumiger General Manager

8/10 - 좋아요

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아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Café da manhã muito bom. Estaciomanento com manobrista eficiente e bom atendimento dos funcionários. Único detalhe que não agradou, em dias de chuva acumula muita água nos pisos, corredores, como são de mármore eles ficam escorregadios, mesmo tendo funcionários secando.
2019년 7월에 8박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 8월 13일
Dear Traveler, Thank you for sharing your review on Expedia.com following your stay at Salalah Rotana Resort. I was pleased to read that over all we had met your expectations and you were satisfied with our facilities and services. Concerning your comment about the water on the floor on the corridors during rainy days, you may noticed also that we put anti-slippery mats in those wet areas and to ensure safety, we deploy our staff to dry immediately the floors. My team and I look forward to your return and hope we can serve you exceedingly on your next visit. Best regards, Stefan Thumiger, General Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another wonderful stay
Always a great place to stay. The rooms are impeccably clean and well appointed. The breakfast buffet has a great selection of tasty items. As always the staff are friendly and service prompt. The hotel is in a marina area with varied shops and swimming. We are never disappointed to stay at Rotana.
2019년 5월에 1박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 8월 13일
Dear Mr. Robert, Thank you for sharing your review on Hotels.com following your recent stay at Salalah Rotana Resort. I was pleased to read that we had your expectations and overall you were satisfied with our facilities and services. It is more inspiring to hear the friendliness and service promptness of the staff. My team and I look forward to your return and it is always our pleasure to be at your service. Best regards, Stefan Thumiger, General Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like staff and facilities. What didn't like is that they should inform or put a note at time of the reservation that during Khareef the beach is Closed.
2019년 8월에 1박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 8월 13일
Dear Traveler, Thank you for having taken the time to post your review following your recent stay at Salalah Rotana Resort. I was pleased to see that overall we have met your expectations. With regard to your comment about the beach, we would like to explain that our beach is always open. However, due to high waves and danger during Khareef, we do not allow guests to go to the sea and swim. This is for general safety of the guests. We look forward to welcoming you back and hope we can serve you exceedingly on your next visit. Best regards, Stefan Thumiger, General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 9박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 8월 13일
Dear Valued Guest, Thank you for having taken the time to rate us on Expedia.com following your recent stay at Salalah Rotana Resort. I was pleased to see that we met your expectations and the team and I look forward to your return. Best regards, Stefan Thumiger, General Manager

10/10 - 훌륭해요

Jassim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 8월 13일
Dear Mr. Jasim, Thank you for having taken the time to rate us on Hotels.com following your recent stay at Salalah Rotana Resort. I was pleased to see that we had exceeded your expectations and the team and I look forward to your return. Best regards, Stefan Thumiger, General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an outstanding quiet place you can really rest at . Super clean and beautiful. Though located in the middle of nowwhere so to go to the city you need to order a super expensive cab (50USD). Meals are also far overpriced (eg. 32USD per breakfast).
2019년 6월에 13박 숙박함
답변 제공: Stefan Thumiger 님, 2019년 7월 16일
Dear Valued Guest, thank you for sharing your review on Expedia. I am delighted to read that you have enjoyed our beautiful resort. With regret I am reading that you were not satisfied with the prices from the cab. Kindly note that the prices are placed form the cab company and we do not have any influence on it. The team and I do hope to welcome you soon again to Salalah Rotana Resort. Kind regards Stefan Thumiger General Manager

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Offseason
Booked seaview, did not get same and could only get changed next day. Lost item in room, even if described and told exactly where it was, they said not found. Besides these annoying errors, the staff was friendly and it is a nice place, even when we went out of season. Seems like they might have felt it was offseason so they could relax.
2019년 7월에 3박 숙박함
답변 제공: Stefan Thumiger 님, 2019년 7월 13일
Dear Valued Guest, I do apologize for the inconvenience during your stay and do hope that we will be able to welcome you soon again and convince you from our genuine hospitality. Best regards Stefan Thumiger General Manager

10/10 - 훌륭해요

Awadh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Hossam Kamal 님, 2019년 6월 17일
Dear Valued Guest, thank you for sharing your review on Hotels.com. I am delighted to read that we have made your stay unforgettable and you enjoyed your vacation. The team and I look forward to your soon return. Kind regards Hossam Kamal General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 6월에 3박 숙박함
답변 제공: Hossam Kamal 님, 2019년 6월 17일
Dear Valued Guest, with regret I am reading that we were not able to satisfy you during your stay. The team and I would be happy to welcome you back soon to convince you from our genuine hospitality. Kind regards Hossam Kamal General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Hotel rooms were really nice modern and worth the five star rating. Staff and reception and baggage guys were great giving a tour of the resort. It was eid while we were the beach restaurant was buffet only which was expensive compared with the normal menu. Dress code was applied for the Silk Road restaurant which I think is over kill considering it is one of the only restaurants in a large half empty resort. Beach is closed “due to currents” this may be true as waves were large but I think this is due to clearing seaweed and under occupancy of the hotel. Stayed for three days and this was enough as there isn’t much to do in the area and the resort has some closed restaurant and areas.
2019년 6월에 3박 숙박함
답변 제공: Hossam Kamal 님, 2019년 6월 17일
Dear Valued Guest, thank you for sharing your review on Hotels.com. We are happy to read that you overall enjoyed your stay but were not satisfied with the activities offered during EID. Please note that the beach was closed due to high waves as we can not risk it anymore to let our guests swim in it. The team and I would be happy to welcome you soon again to Salalah Rotana Resort and convince you from our genuine hospitality. Kind regards Hossam Kamal General Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the resort was excellent, both the staff and the facility itself. The wifi was quite poor.
2019년 5월에 7박 숙박함
답변 제공: Hossam Kamal 님, 2019년 6월 17일
Dear Valued Guest, thank you for sharing your review on Expedia. We appreciate your feedback shared and happy that you had a good stay with us. We apologize that the internet connection was not as per your preference. The team and I look forward to welcome you soon again to Salalah Rotana Resort. Best regards Hossam Kamal General Manager

8/10 - 좋아요

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출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very pleasant eid el fitr holiday. Very beautiful and quiet beach front with the exception of dead algae smell sometimes.
2019년 6월에 3박 숙박함
답변 제공: Hossam Kamal 님, 2019년 6월 17일
Dear Valued Guest, thank you for sharing your review on Expedia. We appreciate the feedback given and apologize for the inconvenience. Please note that the smell comes form the ocean water and can unfortunately not be changed. The team and I look forward to welcome you soon again to Salalah Rotana Resort. Best regards Hossam Kamal General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
We really enjoyed our stay and felt that we were well looked after by the courteous staff who were attentive to our needs. The room was very clean, cozy and a good size. The hotel itself looked quite picturesque. There were lots of nice touches to make our stay all the more enjoyable. Only slight problem was that the beach needed some cleaning we felt and that there was some construction work being done nearby.
2019년 6월에 3박 숙박함
답변 제공: Hossam Kamal 님, 2019년 6월 17일
Dear Valued Guest, thank you for sharing your review on Hotels.com. We are delighted to read that you have fully enjoyed your stay especially the rooms and the staff who made your stay memorable. Due to the khareef season the water starts to smell. Please note that we can not do anything against it. The team and I look forward to your soon return. Best regards Hossam Kamal General Manager

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hot Resort on Arabian Sea
Magnificent 5-start resort right on the Arabian Sea. Just getting going in Oman but emulating what you'd expect in Hawaii. Opened in 2014. Sprawling Complex with private beach and Life guard and very large Swimming pool too. See photos of the campus. I parked my SUV under a roof in their lot. I drove to Yemen for a full day trip (3 hours to the border). Lots to see in town. In Salalah near airport is a bazaar with incredibly low prices on local crafts and such.
2019년 5월에 2박 숙박함
답변 제공: Hossam Kamal 님, 2019년 6월 17일
Dear Valued Guest, thank you for sharing your review on Hotels.com. We are delighted to read that you have fully enjoyed your vacation with us. The team and I look forward to welcome you soon again to Salalah Rotana Resort. Best regards Hossam Kamal General Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La stanza è grande, letto comodo, forse un pk di osore di muffa
2019년 4월에 6박 숙박함
답변 제공: Hossam Kamal 님, 2019년 5월 9일
Dear Valued Guest, thank you for your review shared. I am pleased to read that you have enjoyed your stay and the large rooms. The team and I would be delighted to welcome you back soon. Best regards Hossam Kamal General Manager

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Mooi resort maar vol met goedkoop Pools publiek. Het Benidorm van Oman, entertainment wat niet past bij een klasseresort...
2019년 4월에 3박 숙박함
답변 제공: Hossam Kamal 님, 2019년 5월 9일
Dear Valued Guest, thank you for sharing your review. With regret I am reading that we were not able to satisfy your stay to the fullest. The team and I would be delighted to welcome you soon again and convince you from our genuine hospitality. Best regards Hossam Kamal General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Servizio, pulizia, organizzazione, cucina, personale, struttura, mare, spiaggia, piscina, ristoranti, giardini: tutto ai massimi livelli!
2019년 4월에 6박 숙박함
답변 제공: Hossam Kamal 님, 2019년 5월 1일
Dear Valued Guest, thank you for sharing your review. I am delighted to read that you had an excellent stay during your time with us. The team and I look forward to welcome you again to Salalah Rotana Resort. Best regards Hossam Kamal General Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 5박 숙박함
답변 제공: Salalah Rotana Resort 님, 2019년 4월 30일
Dear Valued Guest, Thank you for choosing to stay at Salalah Rotana Resort. We are delighted to know that you liked our resort and thank you also for giving us a perfect rating of 5/5 on Expedia.com. It is always our pleasure to be at your service and we look forward to your return, hopefully soon. Sincerely, Hossam Kamal, General Manager