Hello Amanda,Thank you for leaving us a review. We apologize if it was difficult to get to the smoking area due to a car blocking it.Please note that on our website we make note of whether or not a room is accessible by stairs. If you return to see us again, please let us know if you need a room on a lower floor or book it through our website.Best regards,Jill, Innkeeper

Hi Katherine, We're so glad you have enjoyed what the Salem Inn has to offer, and we're also thrilled that you will be back. We love familiar faces!Warm regards,Jill, Innkeeper

Hello Dean and Nancy,Our check-in via text was implemented during Covid to keep guests safe and healthy. Many guests have preferred it, but if any guests want to check-in the old way, we have a full-staffed front desk where people can check-in in person. There is no question Salem is a small city and there is street noise. If this is a problem, guests can call and request a back room. We're sorry if these were issues for you.Best regards,Jill, Innkeeper

Thank you for the perfect score! We hope you come again!

Hi Anthony,Thank you so much for giving kudos to our staff—it's a great morale booster and we like to pass the kind words on to them. We would love to have you come and stay again! Warm wishes, Jill, Innkeeper

Hi James, Not sure what we did that wasn't quite perfect but if you let us know we can try to amend it and win you over next time you come to Salem.Best regards,Jill, Innkeeper

Hi Gary!So glad the Salem Inn was everything you wanted it to be...your words are music to our ears! And we will let Suzanne know about your shout-out—we treasure her. too. We hope we get to treat you to another perfect stay sometime!Warmly,Jill, Innkeeper

Thank you, Cynthia, for the perfect five-star rating! We're glad you found our staff to be helpful—we put our guests' well-being before anything else. And we are glad you enjoyed the historic charm of the Inn! We hope you come back to see us again.Warm regards,Jill, Innkeeper

Thank you Mark for the perfect score! We really appreciate it. And we look forward to hopefully seeing you again!Jill, Innkeeper

Hi Ronald,Thank you for commenting on our wine happy hour so future guests will know about it! During our busy season, we treat our guests to complimentary wine in our garden courtyard, weather permitting, or in our charming breakfast room with its exposed bricks and beehive ovens. It runs from 4:30-6:00 pm, Wednesday—Sunday. We hope you come and enjoy it again. We look forward to seeing you again!Warm regards,Jill, Innkeeper

Thank you, James, for the five-star rating! We understand parking is tricky in Salem. Salem has more visitors during the busy season than the city has parking spaces. At the Inn we are lucky to have a spot for every guest, whether it is behind the Peabody House, behind the Curwen House, or in a city lot that has spaces reserved for our guests. There can be a short walk from your space to the house you are staying in, but we do have drop-off spots for your luggage at each house. Again, we apologize if it was a hassle. We do hope you come to visit us again. We're glad you enjoyed everything the Inn has to offer!Best,Jill, Innkeeper

Hello Tammy!Thank you for leaving a positive rating! We hope you come to visit us again.Jill, Innkeeper

Hi Alexa,We're glad you found the Inn charming and its location convenient to almost all that Salem has to offer—fantastic restaurants, quirky and fun shops, and informative museums. We're glad you got to enjoy them!Please come back soon!Best regards,Jill, Innkeeper

Thank you Mike for the perfect rating! We appreciate it!Jill, Innkeeper

Hi Thimothe,We really appreciate you leaving us a perfect score—I guess that means we're doing something right ; )!Hope to see you again,Jill, Innkeeper

Thank you David for the perfect score! We really appreciate it!Jill, Innkeeper

Hi Jerry,Your words are music to our ears. We're so pleased you found our staff to be hospitable! That's one of the most important things we aim for. And we hope you return so we can be great all over again ; )Best regards,Jill, Innkeeper

Hello Lauren,Thank you for the five-star rating. we are so glad you enjoyed your stay at the Salem Inn!Best,Jill, Innkeeper

Thank you Karen for the perfect score! We're so pleased and grateful. We hope you return.Best,Jill, Innkeeper

Hi Rachel!!We would love to have you back! Thank you for the kind words...we really appreciate them.Happy travels to you and see you next time!Jill, Innkeeper

Hi Paul,Thank you for the perfect rating; we really appreciate it!Jill, Innkeeper

Hello Jennifer,Thank you for your kind words. We're so glad you were able to take advantage of our central location and leave your car behind! Salem is indeed a very walkable city and The Salem Inn is in the middle of it all!We're also glad we made you feel at home. That is the most important thing we aim for!Warm regards,Jill, Innkeeper

Hi Meredith,We're so glad you would come and see us again! It would be our treat!Warm regards,Jill, Innkeeper

Hi Stephani!Thank you for your thoughtful review and kind words. Next time you come we hope you can participate in our complimentary breakfast! Unfortunately we can't serve any earlier than 7:30 because the staff is still setting up. But we're glad you enjoyed everything else and we hope you return to see us again.Best regards,Jill, Innkeeper

Thank you for the perfect score, Cory!

Hi Ron,Thank you for the kind words and perfect score. We are so glad you would recommend us to other travelers—music to our ears!We hope you come and see us again soon!Best regards,Jill, Innkeeper

Hi Michelle,Thank you for taking the time to leave us a rating and review! We appreciate the perfect score—it's the best advertising we could ask for. We do hope you come and visit us again.Warm regards,Jill, Innkeeper

Thank you Lorelei for giving us a perfect rating! We're so glad you enjoyed the Inn's historic atmosphere and the complimentary breakfast we serve every morning!We hope you come to see us again.Best,Jill. Innkeeper

Hi Paul,Thank you for taking the time to write us a great review! We are most grateful for that, and also so happy that we could enhance your newly-minted marriage with a memorable stay. We hope to see you again—maybe an anniversary trip!Warm regards,Jill, Innkeeper

Hello Alexandra,Thank you so much for your kind words. We cannot ask for better advertising than a review such as this, so again, thank you, thank you, thank you. We can't wait to see you again!All the best,Jill, Innkeeper

Thank you Rex for the perfect score!!

Hi Lisa,Thank you for the accolades. It made our day!Happy travels and we hope you return,Jill, Innkeeper

Hi Darlene,Thank you for the perfect score! We hope you visit us again!Warm regards,Jill, Innkeeper