외관

하얏트 하우스 솔트레이크 시티 다운타운 여행 후기

3 out of 5
하얏트 하우스 솔트레이크 시티 다운타운
140 South 300 West, Salt Lake City, UT

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 632개" "
평점 8 - 좋아요. 1002개 이용 후기 중 228개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 74개" "
평점 4 - 별로예요. 1002개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 22개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

suyoun

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 22일
Suyoun, thank you for rating Hyatt House Salt Lake City/Downtown. We're thrilled to see your high score and hope your stay was delightful. We look forward to welcoming you back in the future.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 10월 4일
We appreciate the four-star rating for Hyatt House Salt Lake City/Downtown. Feedback like yours helps us to continually strive for a fantastic guest experience. We hope to welcome you again in the future!

10/10 - 훌륭해요

Mihwa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2020년 1월 23일
Thanks for the review! Have a great day.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2019년 5월 24일
Thanks for the great review! Have a great day.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious, clean rooms. Great breakfast!!
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Deborah, thank you for your kind feedback. It is delightful to hear that you found our rooms at Hyatt House Salt Lake City/Downtown to be spacious and pristine, and that our breakfast met your expectations. We appreciate your review and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were professional and friendly. Property was well maintained. Location was walkable to everything!
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Michael, it's delightful to hear such wonderful comments about Hyatt House Salt Lake City/Downtown. Your compliments on our team members' professionalism and friendliness, as well as our well-kept property and prime location, are much appreciated. We look forward to welcoming you back the next time your travels bring you to Salt Lake City.

10/10 - 훌륭해요

Glenn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Traveling with small children for a stopover. We had a suite and the space was excellent with kitchen dinning separate from sleeping area as well as the seating area. I'm thinking the one desk staff must have been new because she could not tell me for sure where the laundry was located. We would stay there again if we ever went back.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Glenn, it's delightful to learn that your stay at Hyatt House Salt Lake City/Downtown met your expectations with excellent space and kitchen amenities, perfect for families. We appreciate your graciousness and understanding with the desk personnel. Locations of hotel facilities are an area we'll make sure all our team members are well-versed on for future reference. We eagerly look forward to your return.

6/10 - 괜찮아요

Fiona

출장 여행
좋아요: 청결 상태
The hotel was incredibly loud, if people were out at the pool you could hear them as if they were standing in your room. There were also creaks and crashes outside my room all night. The food at the restaurant downstairs was terrible.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Fiona, we genuinely appreciate your feedback. It's clear that your recent stay was not an entirely peaceful one and we apologize for the noise disturbances you experienced. It's valuable to hear your comments about our on-site dining as well. We're committed to improving these aspects for enhanced guest comfort. We hope you'll provide us another opportunity to serve you better in the future.

10/10 - 훌륭해요

Louis 님, Albuquerque

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Louis, it's fantastic to hear that your stay at Hyatt House Salt Lake City/Downtown lived up to your expectations. Your satisfaction is our greatest reward. Look forward to welcoming you back for another enjoyable stay. Safe travels.

8/10 - 좋아요

Joseph M.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Joseph M., thank you for choosing the Hyatt House Salt Lake City/Downtown and for rating us on Expedia. We appreciate your feedback. We hope you enjoyed your stay and we look forward to seeing you again on your next visit to Salt Lake City/Downtown!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location. Great breakfast. Bar and restaurant were underwhelming.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
John, thank you for your wonderful feedback about your stay with us at the Hyatt House Salt Lake City/Downtown. We're pleased to hear you enjoyed our beautiful location and satisfying morning meals. Although you found our restaurant and bar not as impressive, rest assured, we are looking forward to using your valuable feedback to improve. Your satisfaction is important, and we're looking forward to the chance to host you again in the future.

10/10 - 훌륭해요

Irene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Irene, thank you for the time you took to leave a review. It's clear your stay at Hyatt House Salt Lake City/Downtown exceeded your expectations. We look forward to having you with us again in the future.

10/10 - 훌륭해요

Henrik

2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Henrik, thank you for this excellent rating. Hyatt House Salt Lake City/Downtown is delighted you enjoyed your stay. We hope to see you again soon.

10/10 - 훌륭해요

Lulu

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Lulu, it's great to see you had a 5-star experience at Hyatt House Salt Lake City/Downtown! We appreciate your rating and can't wait to welcome you back. Best wishes on your future travels.

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel l wasnt impresssed with.Never changed the sheets. Long hair pieces found in shower. Asked the receptionist for new towels and bedlinen which they never came at all. Also the fan in the shower did not work at all I really want a return as l am not impressed and very disappointed and will not be booking this hotel ever again my room number was #430.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Michael, we're genuinely sorry to read about your recent experience. Your comfort is our priority, and it's unfortunate that you found cleanliness not up to standard and experienced issues with some of your room amenities, including bathroom ventilation. We appreciate your patience with our colleagues at the reception, they are always seeking to accommodate guests' needs promptly. However, we seem to have fallen short in this case. Your feedback has been taken to heart and will be used to improve future stays for yourself and other guests. We truly hope you reconsider and give us another chance to add value to your stay.

10/10 - 훌륭해요

Mary 님, Rupert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upscale hotel with a great location, nice amenities and a lot of choices for breakfast that was included.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Mary, it's wonderful to hear that you enjoyed your stay at Hyatt House Salt Lake City/Downtown. We take pride in our ideal location, excellent amenities, and the variety of breakfast options we offer. We hope to see you again soon!

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Thank you for sharing, Julia!At Hyatt House Salt Lake City/Downtown, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel that I have stayed in bar none. Would highly recommend it to anyone visiting Salt Lake City.
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Gary, thank you for the glowing review! We're thrilled that you regard Hyatt House Salt Lake City/Downtown as the best hotel you've stayed in. It pleases us to hear that you would recommend us to anyone visiting the area. Here's to more memorable stays with us in the future!

4/10 - 별로예요

Angelo

It was ok
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Angelo, it's regrettable that your experience was not up to expectations. We strive for excellence and it's evident we fell short in your case. Your constructive insights are valuable and will be utilized to enhance future guest experiences. We hope to be given an opportunity to serve you better in the future.

10/10 - 훌륭해요

April

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Thanks for the perfect rating, April! We can't wait to see you again soon for another amazing experience at Hyatt House Salt Lake City/Downtown.

10/10 - 훌륭해요

Fawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Can’t complain about anything. Was a nice stay. Good location for restaurants. Staff was great.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Fawn, it's wonderful to hear you had a satisfying experience at Hyatt House Salt Lake City/Downtown. We're thrilled you found our location convenient for dining out and had pleasant interactions with our team members. We look forward to welcoming you back for another enjoyable stay.

8/10 - 좋아요

taneeka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heated outdoor pool
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Taneeka, it's great to see you enjoyed the warm outdoor pool at Hyatt House Salt Lake City/Downtown. We hope it enhanced your overall experience. Thank you for sharing, and we look forward to having you back soon!

8/10 - 좋아요

Kaye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Thank you for the 4/5 rating, Kaye!We are excited to see that you had an enjoyable experience at Hyatt House Salt Lake City/Downtown. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The parking was 35 before getting a “voucher” which costed another 20 and were not refunded the amount that was paid before the voucher.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Anna, it's regrettable to hear about your experience with the parking charges. The Delta Center hires a gate guard every time they have an event who charges their rate, typically 30-40. The guard is instructed to ask if you are a Hyatt guest, but they sometimes do not do that. Once you check in at the Hyatt House front desk, you can bring your window sticker to the guard and get a refund. We're looking forward to welcoming you back at Hyatt House Salt Lake City/Downtown and will gladly help you with the parking process if needed.

10/10 - 훌륭해요

Austin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean hotel. Would stay here again!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Austin, it's wonderful to hear you found the Hyatt House Salt Lake City/Downtown to be pristine and welcoming. Your willingness to stay with us again is truly the highest compliment. We eagerly anticipate your next visit!

8/10 - 좋아요

Brian 님, West Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only issue was check in was an hour waiting in the lobby for a clean room. We understand that staffing for that service is always a challenge, but maybe housekeeping could prioritize rooms scheduled for check in?
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Brian, thank you for taking the time to provide feedback. It's great to hear that your overall experience at Hyatt House Salt Lake City/Downtown was positive, despite the slight delay in room readiness. Please be assured that we continuously strive to optimize the efficiency of our cleaning process for the utmost satisfaction of our guests. Your patience and understanding during this time are very much appreciated. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay! The breakfast is fantastic and the service was great!
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Julia, it's wonderful to read about your positive experience at Hyatt House Salt Lake City/Downtown! We're delighted that our unique breakfast and top-notch service contributed to your fantastic stay. We strive to offer our guests the best, and we're pleased to hear we achieved this during your visit. We look forward to welcoming you back for another exceptional stay.

8/10 - 좋아요

Cecile

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thanks for the 4/5 rating, Cecile!We're thrilled you enjoyed your time at Hyatt House Salt Lake City/Downtown so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved where the property was and I loved the room. So nice. The only thing I wasnt a fan of was the small parking garage and how tight it was, it was also $22 a night to park at this parking garage and we were already paying a large amount for the room...this should have been complimentary for hotel guests.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Ashley, it's truly heartening to know you enjoyed your stay at Hyatt House Salt Lake City/Downtown, particularly our prime location and comfortable rooms. We discern your comments regarding the parking facility. Although our parking rates are competitive with the area, we understand parking is an important consideration for guests. We hope the overall experience made your trip pleasant, and we look forward to your next visit.

6/10 - 괜찮아요

Leslie

연인과의 여행
별로예요: 직원 및 서비스
The staff was not the friendliest, especially upon check in. The rooms were clean, had all the necessary things for an overnight stay.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Leslie, it's regrettable to hear about your reception experience. We always aim to welcome our guests warmly. We're pleased, however, that you found your room fully equipped and tidy for your fleeting visit. We intend to address your feedback to improve future experiences. We hope to welcome you back for a more satisfying stay.

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Carol, thank you for your rating! We're thrilled to know that your stay at Hyatt House Salt Lake City/Downtown was enjoyable. We hope to have the opportunity to welcome you back in the near future.

10/10 - 훌륭해요

Daniel

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Daniel, thank you for choosing the Hyatt House Salt Lake City/Downtown and for rating your stay. It's fantastic to see you enjoyed your time with us. We hope to have you back soon for another wonderful visit!

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Thanks for sharing this perfect rating, Nicole!We're thrilled to hear you enjoyed your stay at Hyatt House Salt Lake City/Downtown! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Thank you for the great rating, Cynthia!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt House Salt Lake City/Downtown! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 - 좋아요

Tina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very basic for the price. Very utilitarian with a metal sliding bathroom door. The bed was comfortable. Nothing extra, but very very clean
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Tina, it's great to hear your appreciation of Hyatt House Salt Lake City/Downtown's culture of cleanliness. Striving to provide understated elegance with our practical room designs and comfortable beds is part of our core philosophy. We do take note of your thoughts on room features and we appreciate these insights for ongoing improvements. We look forward to welcoming you back for a yet even more satisfying stay.

4/10 - 별로예요

Hashaam

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thanks for the feedback, Hashaam.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Meredith

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at this location was so incredibly accommodating and helpful. The hotel was so clean and a nice place to stay!
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Meredith, it's delightful to hear how you appreciated our accommodating and helpful team members at Hyatt House Salt Lake City/Downtown. We're thrilled to hear you found our hotel spotless and comfortable. We're dedicated to providing a quality experience and we'd be elated to welcome you again in the future.

10/10 - 훌륭해요

Shelley

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thanks for the outstanding rating, Shelley!We're delighted your time at Hyatt House Salt Lake City/Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 20일
Holly, it's wonderful to hear that your stay at Hyatt House Salt Lake City/Downtown left such a positive impression. Your favorable rating means the world to us. We greatly appreciate your patronage and look forward to providing another memorable experience upon your return.

10/10 - 훌륭해요

prinidi 님, Clawson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We went to the Jazz game at the Delta Center and it was wonderful just to be able to walk across the street from this hotel. Staff was wonderful!
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 20일
Prinidi, thank you for highlighting the excellent location of Hyatt House Salt Lake City/Downtown. It's fantastic to know that attending the Jazz game was so conveniently accessible for you. We're thrilled our team members made a fantastic impression. We look forward to your next trip!

10/10 - 훌륭해요

Abigail

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 20일
Abigail, thank you for choosing to stay with us at Hyatt House Salt Lake City/Downtown. We're delighted that you were pleased with your experience. We look forward to welcoming you back on your next visit to Salt Lake City.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is the perfect hotel to stay for a Jazz game. The room was clean and comfortable. The breakfast had many options to fit various dietary needs.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
Thank you for your outstanding feedback. The team at Hyatt House Salt Lake City/Downtown is delighted to hear how much you enjoyed your stay. Your appreciation of our clean and comfortable rooms, along with our diverse breakfast options, is genuinely special. We are excited to welcome you back, particularly before another thrilling Jazz game.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice weekend
Room was clean, large, and comfortable. Staff was very friendly and helpful. Excellent variety for breakfast and good food. Great location for Delta Center and downtown.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Richard, thank you for sharing your wonderful impressions of your stay at Hyatt House Salt Lake City/Downtown. We're delighted to hear that you appreciated the room comfort, breakfast assortment, our helpful team members and our strategic location. We hope to have the pleasure of hosting your stay again soon.

10/10 - 훌륭해요

luiz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito bom
Muito bom
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Luiz, é maravilhoso saber que você gostou de sua estadia no Hyatt House Salt Lake City/Downtown. Seu conciso “Muito bom” comunica volumes. Estamos ansiosos para a sua próxima visita!

4/10 - 별로예요

JARDEL

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
NUNCA MAIS
Nunca voltaria . Primeiro pq o custo benefício não vale . Atendimento pessimo. Por 2 vezes fui mal atendido , no check in e no café da manhã. Além disso , paguei metade do preço em outro hotel com os mesmos serviço, além de ter sido bem atendido. O café desse hotel é normal , não tem nada de mais que justifique o dobro do preço. Além disso vc vai pagar 20$ de estacionamento. E mais algumas taxas. Caia fora / não vale .
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Jardel, estamos genuinamente desanimados ao saber da sua experiência. É lamentável que a sua percepção da nossa proposta de valor não tenha correspondido às expectativas. Nosso objetivo sempre é proporcionar experiências excelentes aos hóspedes e pedimos desculpas se erramos o alvo desta vez. Além disso, pretendemos tornar nossos preços transparentes, incluindo estacionamento no local e outros itens essenciais para a conveniência dos hóspedes. Sua visão é valiosa para nos ajudar a melhorar continuamente.

10/10 - 훌륭해요

Trisha

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Thank you for the fantastic rating, Trisha!We strive to make all of our guests feel welcome and relaxed during their time at Hyatt House Salt Lake City/Downtown! We can't wait to see you again soon.

6/10 - 괜찮아요

Christian

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
Thank you for the feedback, Christian.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Kerry, thank you for staying with us at Hyatt House Salt Lake City/Downtown. We're glad to see your rating and appreciate your feedback. Should you have any specific comments or suggestions, please do not hesitate to let us know. We hope to welcome you back in the future.

10/10 - 훌륭해요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 3일
Thank you for the great rating, Nathan!It's excellent you enjoyed your time at Hyatt House Salt Lake City/Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 - 훌륭해요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Cameron, thank you for visiting Hyatt House Salt Lake City/Downtown and taking the time to rate us. We gladly welcome your excellent rating and hope we have the pleasure to serve you again in the future.