스탠다드룸, 퀸사이즈침대 2개, 금연 | 이집트산 면 시트, 고급 침구, 오리/거위털 이불, 메모리폼 침대

클라리온 인 솔트레이크시티 에어포트 여행 후기

2.5 out of 5
클라리온 인 솔트레이크시티 에어포트
5575 W. Amelia Earhart Dr, Salt Lake City, UT

이용 후기

5.2
평점 10 - 훌륭해요. 1000개 이용 후기 중 112개" "
평점 8 - 좋아요. 1000개 이용 후기 중 156개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 205개" "
평점 4 - 별로예요. 1000개 이용 후기 중 211개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 316개" "

5.2/10

청결 상태

5.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

6/10 - 괜찮아요

HOAJIN

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
직원분들 친절, 분위기 그닥입니다
2023년 10월에 1박 숙박함
답변 제공: Admin 님, 2023년 10월 18일
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to the different departments' management team. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 - 좋아요

Yoohwan

2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 10일
Hello Yoohwan,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 - 너무 별로예요

Paige

별로예요: 직원 및 서비스
Staff was very unprofessional and rude!!
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

DAVID

가족 여행
좋아요: 청결 상태, 직원 및 서비스
NO ELEVATOR 1 ICE MACHINE
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Kaylee

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The price was reasonable. Wasn’t bad for the price. Bathroom fan didn’t work. The toilet didn’t flush well. The knob to turn the shower on was extremely hard to engage. There was A LOT of dog hair on the bed comforter and on the floor.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Stacy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The property was very clean
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태
The staff was very friendly and rooms weee not bad for the price
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jno

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It looks like they’re in the midst of renovations. Furniture and light fixtures and plumbing. Look new. Hallway carpeting needs to be replaced. They have a fitness room and a computer available for use. Great breakfast. Great value.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wouldn’t recommend
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Sumer

Took forever to check in and smelled bad.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kaylee

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Adam

2024년 3월에 1박 숙박함

8/10 - 좋아요

Yohanna

좋아요: 청결 상태, 직원 및 서비스
The hotel is a little old, it requires investing in a better appearance, but if what you are looking for is just to spend the night, it is fine. They should also expand the breakfast menu, every day it is the same, without variation any day
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

francisco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Yanira

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As soon as I entered the room, the heat was on blast (extremely hot) A.c didn’t work I contacted someone 2-3 times and no one came to the room to fix the issue. THERES no elevators) all the luggage we had to carry up the stairs was insane…. The pool area was disgusting If I could give this place zero stars I would but it’s true what they say you get what you pay for!!! We immediately canceled and left as soon as we got there….
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Linda 님, Lynnfield

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to airport especially arriving late night. When we checked in we were told our room was upgraded from a king to a double queen. It’s not an upgrade. It was like a used car dealer who advertising one thing and actually sells you something worse. Bit in our case it was already paid for. We asked for a king the next day. It was done but only to walk into the room with the pipes leaking water in floor. I called for it to be fixed while I went out for 2 hrs and no one came to fix it. The next morning maintained replaced the elbow pipe but the faucet was clogged and the wet towels from the leaking faucet was left on the bathroom floor. The electrical cord running from the next room is a fire Hazard. Don’t stay here. Expedia should not partner with this hotel.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
*
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

cheryl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One night stop, nice stay. Comfortable bed and pillows.
2024년 3월에 1박 숙박함

8/10 - 좋아요

robert

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Good value for the money. Breakfast is plentiful and has a good variety. Shuttle service from and to the airport were excellent. Showers need updating.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Devin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in took forever... There was a mix up with some other rooms and the front desk person was all by himself trying to fix it and the line just kept getting longer and longer... Is there only one person employees here? The TV wouldn't work... The remote would turn the TV on and change the volume and input but I couldn't change the channel. The shower also didn't work... Apparently there was a plumbing issue and the washing machines were broken causing the water in my bathroom to not work... The maintenance guy came and pretty much told me there was nothing he could do so I had to take a sponge bath all three days with what little water would come out of the bath faucet.... I've stayed here a few times before and each time it progressively gets worse and this was the worst... Never staying here again.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Michael

단체 여행, 출장 여행
좋아요: 직원 및 서비스
The lobby was nice, clean and Staff was friendly and Helpful but unfortunately it went down hill from there. Hallways were dirty rooms where okay the Buildings looked a little run down definitely needs a name over in the hallways and outside.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Yohayra

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Nuestra experiencia fue de un 3 de 5. La habitación era de 3 adultos y fue un show para que nos entregaran las toallas. Otro tema es el desayuno, todos los días se terminaba algo y no volvían a servir.
2024년 2월에 3박 숙박함

4/10 - 별로예요

Nicholas

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I stayed here because it was a good “package” price through Expedia. Won’t do that again. If I hadn’t pre-paid for the week, I would’ve left. It was filthy. Room wasn’t cleaned once, the floors were so dirty I had to wear my shoes full time in the room. The doors/card readers didn’t work half the time. After reviewing the reviews, it’s not hard to see that they are “padded” to make up for all the 1/10 reviews. Thankfully I was gone more than I was there. Look elsewhere.
2024년 2월에 6박 숙박함

2/10 - 너무 별로예요

Alfred

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to get up at 3am to fly out .couldn't get to sleep until after 1am .because of the noise
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Saesha

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in desperate need of maintenance. The tub leaked, the room was very dirty and the bathroom was dirty. The walls were scraped up and it was a very tired hotel. There were water leaks in the hallway. Frankly, this is the worst hotel I have stayed at in decades. The breakfast was fine. The staff seemed genuinely good. The issue is with the care and maintenance of the hotel and rooms. Just awful.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Madeline

가족 여행
Excelente!
2024년 2월에 7박 숙박함

2/10 - 너무 별로예요

Charles

출장 여행, 가족 여행
Worst condition of any hotel I have ever stayed in .....
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good quite place
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

8/10 - 좋아요

Derek 님, spokane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jennifer 님, Las Vegas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a nice place to stay if it’s for a day.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jeanne

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
REAL REVIEW!! BEWARE BEWARE BEWARE! ITS DISGUTING, DIRTY, VERY SEEDY HOTEL! ALL THE POSTIVE REVIEWS,MUST BE STAFF REVIEWS, BECAUSE ITS GROSS, SMELLS AWFUL! LOOKS NOTHING LIKE THE HOTEL PICTURES!! SCARY LOCATION, ...DO NOT STAY HERE, STAFF ARE NOT FRIENDLY !!! GO SOME WHERE ELSE GOOD REVIEWS ARE A LIE!!!
답변 제공: Admin | Clarion Inn 님, 2024년 1월 8일
Dear JeanneI'm genuinely sorry to hear about your extremely negative experience at our hotel. It's disheartening to learn that you found it to be disgusting, dirty, and in a seedy condition. Your feedback is of great concern to us, and we take such comments very seriously.We sincerely apologize for falling short of your expectations and for any inconvenience or discomfort you experienced. Cleanliness and guest satisfaction are top priorities for us, and we are investigating your concerns with our team to address them immediately.Regarding the discrepancy between the hotel's actual condition and the pictures, we will ensure that our online representations accurately reflect the current state of the property.We understand the importance of a safe and pleasant environment, and your comments about the location and staff friendliness are alarming. We will review our security measures and evaluate our staff's interactions to ensure a more positive experience for our guests.If there's anything specific you would like to share or if there are ways we can make amends, please feel free to reach out directly. Your feedback is crucial, and we hope you might consider giving us another opportunity to provide you with a more positive stay in the future.Thank you for bringing these matters to our attention.Warm regards,

10/10 - 훌륭해요

Princesa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Admin | Clarion Inn 님, 2024년 1월 8일
Dear PrincesaWow! Thank you so much for your incredibly generous 10-star review! We are thrilled to hear that your experience with us exceeded your expectations.If there's anything specific you loved about your stay or if there are ways we can continue to make your visits exceptional, please feel free to share your thoughts. Your feedback is valuable to us, and we look forward to providing you with many more positive experiences in the future.Thank you for choosing us and for your outstanding review!Warm regards,

8/10 - 좋아요

Susan

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 8일
Dear SusanThank you for taking the time to share your feedback and giving us an 8/10 star review for your hotel stay. We appreciate your honesty and value your input.If there are specific aspects of your stay that you feel could be improved or if there's anything you particularly enjoyed, please feel free to share more details. Your feedback helps us identify areas for enhancement and ensures we continue to meet and exceed our guests' expectations.We look forward to the opportunity to welcome you back and provide an even better experience on your next visit.Warm regards,

10/10 - 훌륭해요

kelvin

2023년 12월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 8일
Dear KelvinWow! Thank you so much for your incredibly generous 5-star review! We are thrilled to hear that your experience with us exceeded your expectations.If there's anything specific you loved about your stay or if there are ways we can continue to make your visits exceptional, please feel free to share your thoughts. Your feedback is valuable to us, and we look forward to providing you with many more positive experiences in the future.Thank you for choosing us and for your outstanding review!Warm regards,

10/10 - 훌륭해요

Salman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice quiet place, breakfast could be better. Great for the price
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 25일
Dear SalmanThank you so much for taking the time to share your feedback with us. We're delighted to hear that you found our place nice and quiet, and we appreciate your positive remarks about our pricing.Your input regarding breakfast is valuable to us, and we want to assure you that we take all feedback seriously. We're constantly working to improve our services, and your insights will be considered as we strive to enhance our breakfast offerings.We hope to have the pleasure of welcoming you back in the future and exceeding your expectations in all aspects of your stay. If there's anything specific you'd like to share about how we can enhance our breakfast experience, please feel free to let us know.Thank you again for choosing us, and we look forward to serving you even better in the future.Warm regards,

6/10 - 괜찮아요

Miguel

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Natalie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay , we were passing through quick on our road trip and it was a great place just to get some sleep before driving longer . Front desk experience was wonderful and super easy check in process .
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 25일
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you had a great stay and that our hotel provided a comfortable and convenient stop during your road trip. Our team is dedicated to ensuring a seamless check-in process and excellent service, so it's wonderful to know that you had a positive front desk experience. If your travels bring you back to the area, we would love to welcome you again. Safe travels on the rest of your road trip!

2/10 - 너무 별로예요

Charles

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Admin | Clarion Inn 님, 2023년 12월 25일
Dear CharlesThank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience at our hotel did not meet your expectations, and we sincerely apologize for any inconvenience you may have encountered during your stay.Your feedback is valuable to us, and we would appreciate the opportunity to understand more about the specific issues you faced so that we can address them promptly. If you could provide additional details or reach out to our customer service team, we would be more than willing to investigate and take the necessary steps to improve.We truly regret any disappointment you may have experienced and hope you would consider giving us another chance in the future. Our team is committed to providing a positive and enjoyable experience for all our guests, and we would welcome the opportunity to make amends.Once again, we appreciate your feedback and thank you for bringing your concerns to our attention.Sincerely,

2/10 - 너무 별로예요

ERIC 님, Van Nuys

별로예요: 숙박 시설 상태 및 시설
They did not have my Travelocity reservation. Stood in the lobby for 20 min waiting…would have cancelled and went elsewhere if I could have. WiFi is unstable. Won’t stay here again.
2023년 12월에 1박 숙박함
답변 제공: Admin | Clarion Inn 님, 2023년 12월 25일
Dear EricThank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during your stay.We are truly sorry to hear about the issue with your Travelocity reservation and the delay you experienced in the lobby. This is certainly not the level of service we aim to provide, and we understand the frustration it may have caused. Your feedback is valuable, and we will be investigating this matter to ensure it is addressed promptly to prevent any recurrence.We also apologize for the instability of the WiFi service. Reliable connectivity is essential for our guests, and we regret that it fell short during your stay. Our IT team will be looking into this to enhance the stability of our WiFi network.We understand your disappointment, and we appreciate your patience. We would love the opportunity to make amends for your experience. If your travels bring you back to Salt Lake City, we hope you would consider giving us another chance to provide you with the service you deserve.Thank you for bringing these issues to our attention.Warm regards,

10/10 - 훌륭해요

Ignacio 님, Winnemucca

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 25일
Dear Esteemed GuestThank you so much for taking the time to share your wonderful 5-star review! We are delighted to hear that you enjoyed your stay with us at Clarion Inn Salt Lake City Airport.It's always our goal to provide an exceptional experience for our guests, and we're thrilled that we were able to meet your expectations. Your kind words about our facilities, service, and amenities truly mean a lot to us.Our team works hard to create a welcoming and comfortable environment for our guests, and it's gratifying to know that our efforts have made a positive impact on your stay. We appreciate your recognition of the cleanliness and attention to detail that we strive to maintain throughout the hotel.We hope to have the pleasure of welcoming you back to Clarion Inn Salt Lake City Airport in the future. If there's anything specific you'd like to share or any suggestions you have for how we can make your next visit even more enjoyable, please feel free to let us know. We value your feedback and are always looking for ways to enhance our guests' experiences.Once again, thank you for choosing us, and we look forward to hosting you again soon.Best regards,

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Admin | Clarion Inn 님, 2023년 12월 25일
Dear BrentThank you so much for taking the time to share your wonderful 5-star review! We are delighted to hear that you enjoyed your stay with us at Clarion Inn Salt Lake City Airport.It's always our goal to provide an exceptional experience for our guests, and we're thrilled that we were able to meet your expectations. Your kind words about our facilities, service, and amenities truly mean a lot to us.Our team works hard to create a welcoming and comfortable environment for our guests, and it's gratifying to know that our efforts have made a positive impact on your stay. We appreciate your recognition of the cleanliness and attention to detail that we strive to maintain throughout the hotel.We hope to have the pleasure of welcoming you back to Clarion Inn Salt Lake City Airport in the future. If there's anything specific you'd like to share or any suggestions you have for how we can make your next visit even more enjoyable, please feel free to let us know. We value your feedback and are always looking for ways to enhance our guests' experiences.Once again, thank you for choosing us, and we look forward to hosting you again soon.Best regards,

8/10 - 좋아요

morgan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 25일
Dear MorganThank you so much for taking the time to share your thoughts on your recent stay at our hotel. We greatly appreciate your feedback and are delighted to hear that you had an overall positive experience.It's wonderful to know that you found our Hotel to your liking. We strive to provide a comfortable and enjoyable stay for all our guests, and we're pleased that we could meet your expectations in this regard.However, we also noticed that there might have been some aspects that fell short of a perfect 5-star experience. Your satisfaction is our top priority, and we would love to hear more about any areas where we could improve. If you have specific suggestions or concerns, please feel free to reach out to us directly so that we can address them and enhance our services.We value your patronage and hope to have the opportunity to welcome you back for an even better experience in the future. Thank you once again for choosing our hotel, and we look forward to serving you again.Warm regards,

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Admin | Clarion Inn 님, 2023년 12월 25일
Dear JessicaThank you so much for taking the time to share your thoughts on your recent stay at our hotel. We greatly appreciate your feedback and are delighted to hear that you had an overall positive experience.It's wonderful to know that you found our Hotel to your liking. We strive to provide a comfortable and enjoyable stay for all our guests, and we're pleased that we could meet your expectations in this regard.However, we also noticed that there might have been some aspects that fell short of a perfect 5-star experience. Your satisfaction is our top priority, and we would love to hear more about any areas where we could improve. If you have specific suggestions or concerns, please feel free to reach out to us directly so that we can address them and enhance our services.We value your patronage and hope to have the opportunity to welcome you back for an even better experience in the future. Thank you once again for choosing our hotel, and we look forward to serving you again.Warm regards,

8/10 - 좋아요

Evelyn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Carpet in the halls is very dirty! Lobby is clean and nice.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 25일
Dear EvelynThank you for taking the time to share your feedback with us. We're pleased to hear that you found our lobby clean and welcoming.We are, however, disappointed to learn about your experience with the cleanliness of the carpet in the halls. Please accept our sincere apologies for any inconvenience this may have caused. We take cleanliness seriously, and your comments have been shared with our housekeeping team to address and rectify the situation promptly.Your feedback is crucial in helping us maintain the high standards we strive for, and we appreciate your understanding. We hope that, despite this issue, you enjoyed the overall stay at our hotel.Should your travels bring you back to Salt Lake City, we would love the opportunity to provide you with an improved experience.Thank you again for choosing Clarion InnWarm regards,

10/10 - 훌륭해요

Enrique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The recent remodel
2023년 11월에 2박 숙박함
답변 제공: Admin | Clarion Inn 님, 2023년 12월 25일
Dear EnriqueThank you so much for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had an amazing experience with us!It's always a pleasure to receive such positive feedback, and we are delighted that our efforts to provide exceptional service and a comfortable environment did not go unnoticed. Our team takes great pride in ensuring our guests have a memorable stay, and your kind words serve as motivation to continue delivering the highest standards.We're particularly glad you enjoyed the remodeled exterior and interiors. Your satisfaction is our priority, and knowing that we contributed to making your time with us special brings us immense joy.We appreciate your choosing our hotel for your stay, and we look forward to the opportunity of welcoming you back in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for your wonderful feedback.Warm regards,

2/10 - 너무 별로예요

Ron

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was unnecessarily rude.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 25일
Dear RonThank you for bringing your recent experience to our attention. We sincerely apologize for any rudeness you encountered from our staff. Providing excellent customer service is a top priority for us, and we regret that we fell short of your expectations.We take your feedback seriously and are conducting a thorough investigation into the matter to identify the individuals involved and address the issue promptly. Our goal is to ensure that every customer feels valued and respected during their interactions with our staff.Please be assured that we are taking corrective measures to prevent such incidents in the future. We appreciate your patience and would like to assure you that your feedback is instrumental in helping us improve our service.If you would like to provide more details or discuss your experience further, please feel free to contact us directly. We genuinely value your input and are committed to making the necessary changes to enhance your future interactions with us.Once again, we apologize for any inconvenience caused, and we appreciate your understanding.Best regards

10/10 - 훌륭해요

Karl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 25일
Dear KarlThank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your valuable insights, as they help us enhance the overall experience for our guests.We are delighted to hear that you enjoyed your stay with us. It is always rewarding to know that our efforts to provide a comfortable and memorable experience are being recognized. Guest satisfaction is our top priority, and your comments serve as a valuable tool for us to identify areas where we can make enhancements.If there is anything specific you would like to discuss further or if you have additional details to share, please feel free to reach out to us directly. Your satisfaction is of the utmost importance to us, and we are committed to addressing any concerns you may have.Once again, thank you for choosing Clarion Inn Salt Lake City Airport for your stay. We look forward to the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

8/10 - 좋아요

Therese

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, decent breakfast. We also appreciated the airport shuttle, especially since our flight came in at 1am.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 25일
Thank you so much for your kind words! We're thrilled to hear that you found our staff friendly and enjoyed the breakfast. It's wonderful to know that the airport shuttle was convenient for your late-night arrival. We appreciate your feedback and hope to welcome you back for another great stay in the future! If there's anything specific you loved or any suggestions for improvement, feel free to let us know. Safe travels!