Dear Guest, Greetings from Palms Beach Hotel and Spa and many thanks for taking the time to post your review. I am delighted to know that you enjoyed your stay with us and on behalf of the entire team look forward to welcoming you back soon. Sincerely Yours, Rabih Al Atrash General Manager

Dear Mr. Marc,Greetings from the Palms Beach Hotel and Spa!We thank you for taking the time to evaluate your recent stay with us.From your comments, it appears that you have rated most of our facilities and the entertainment that we offer.We are glad to know that members of the hotel team were able to make your stay unforgettable.Your generous review has been passed on to the hotel team, which motivates us all greatly.Unfortunately, it seems that we did not meet all your expectations, however we promise to discuss your valuable comment with the concerned department heads in order to reach your expectations on your upcoming visit.We look forward to welcoming you again and assure you of our best attention and services at all times.Thank you and Best Regards,Ahmed El DackrouriGeneral Manager

Dear Mr. Gunter,Greetings from the Palms Beach Hotel and Spa!We thank you for taking the time to evaluate your recent stay with us.We are also pleased to know that we have successfully met your expectations in all aspects of your stay.We are looking forward to welcoming you again.Thank you and Best Regards,Ahmed El DackrouriGeneral Manager

Dear Mr. Amro, Greetings from the Palms Beach Hotel and Spa! Thank you for taking the time to rate your recent stay with us. It was a great pleasure indeed to have you as our guest. We are looking forward to welcoming you in the near future and assure to provide you a higher hotel's exceptional services again. Thank you and Best Regards,

Dear Mr. Abdullah, Thank you for taking the time to rate your recent stay with us. We are delighted to learn that you have enjoyed it and we look forward to the next one. Best regards, Rabih Al Atrash General Manager

Dear Mrs. Patricia, Thank you for taking the time to share your feedback. We regret to learn that your stay did not meet your expectations. We appreciate your constructive comments and we are looking into them in details so we can continually improve our services. We hope for another opportunity to exceed your expectations. We look forward to welcoming you again. Best regards, Rabih Al Atrash General Manager

Dear Guest, We thank you for your valuable time in sharing your comments. We are pleased to know that we have been able to satisfy your expectations in every way that reflects the overall impression of your stay. We hope to be happy to host you as soon as possible to enjoy the hotel's exceptional services again. Kind regards, Rabih Al Atrash General Manager

Dear Guest, Thank you for taking the time to write a review following your recent stay with us. We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. We hope to host you as soon as possible to enjoy the hotel's exceptional services again. Kind regards, Rabih Al Atrash General Manager

Thank you very much for your positive review and giving us a perfect rating. We are delighted to read that you had a excellent stay with us.Your comment regarding the breakfast menu and cleanliness is noted and I have shared it with concerned department. Your feedback is very important to us as obviously it is the only way we can continuously improve our standards and service. It was a pleasure looking after you. On behalf of the entire Palms Beach hotel and Spa team I look forward to welcoming you back and remain. Warm Regards, Rabih Al Atrash General Manager

Dear Guest, Thank you for taking the time to write a review following your recent stay with us. We are pleased that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. We hope to be happy to host you as soon as possible to enjoy the hotel's exceptional services again. Kind regards, Rabih Al Atrash General Manager

Dear Guest, I would like to take the opportunity to thank you very much for the time to write your comments after your recent stay at The Palms Beach Hotel and Spa. It was great pleasure indeed to have you as our guest. We have however also noted your concerns and truly sorry for any inconvenience caused, please do rest assured that we shall address your points to be able to meet guests expectations. We look forward to welcoming you again and assure you of our best attention and services at all times. Sincerely yours, Rabih Al Atrash General Manager

Dear Guest, Thank you for taking the time to write a review following your recent stay with us. Although I was pleased to read your positive comments on the overall facilities and service of the hotel, staff and location, I was disappointed to learn about the gaps highlighted. Please accept my sincere apologies for the inconvenience and frustration you experienced during your stay because of the public area washroom. We hope to be happy to host you as soon as possible to enjoy the hotel's exceptional services again. Please be assured that we take guest feedback extremely seriously and this matter have been taken care of by the concerned manager. I would like to thank you again for sharing your feedback with us and I certainly hope we can be at your service again in the near future. Kind regards, Rabih Al Atrash General Manager

Dear Guest, Warm greetings from Palms Beach Hotel and Spa and thank you for taking the time to post your nice review. I am delighted to know that you enjoyed your stay with us especially the breakfast at the Roof top. Your compliments have been conveyed to the service and culinary teams; everyone is very motivated to see that their efforts have been appreciated. It was a pleasure looking after you and we hope to welcome you back soon Best Regards Rabih Al Atrash General Manager

Dear Guest, Thank you indeed for your valuable time spent to share your feedback. We were privileged and delighted to know that you enjoyed your visit to the Palms Beach Hotel & Spa. We thank you for your comment which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous review score have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you soon. Thank you and kind regards, Rabih Al Altrash General Manager

Dear Ms. Haya, Warm greetings from Palms Beach Hotel and Spa and thank you for taking the time to post your review. I am glad to know that you had a great stay especially our hotel service, views from the room and the food at the Roof Top. I am also happy to know that we helped your birthday memorable. I have shared your compliments with entire team; it is indeed very motivating to see that our efforts have been appreciated. We regret to know that you had to wait for your check-in more than the usual time frame during your recent stay. We apologies for the inconveniences that may have caused you and your guest. Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback such as yours that we are able to identify those areas that are worthy of praise or are in need of improvement. It was a pleasure looking after you; on behalf of the entire Palms Beach Hotel and Spa team I look forward to welcoming you back soon. Kind regards, Rabih Al Atrash General Manager

Dear Mr. Mohammed, We thank you for your valuable time in sharing your review. We are pleased to know that we have been able to satisfy your expectations in every way that reflects the overall impression of your stay. We hope to be happy to host you as soon as possible to enjoy the hotel's exceptional services again. Kind regards, Rabih Al Atrash General Manager

Dear Mr. Rami, Thank you for taking the time to write a review following your recent stay with us. We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. We hope to be happy to host you as soon as possible to enjoy the hotel's exceptional services again. Kind regards, Rabih Al Atrash General Manager