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임라우어 호텔 피터 잘츠부르크 여행 후기

4 out of 5
임라우어 호텔 피터 잘츠부르크
Rainerstrasse 6-8, Salzburg, Salzburg

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 984개 이용 후기 중 711개" "
평점 8 - 좋아요. 984개 이용 후기 중 215개" "
평점 6 - 괜찮아요. 984개 이용 후기 중 41개" "
평점 4 - 별로예요. 984개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 984개 이용 후기 중 7개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

SUHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: bm 님, 2023년 10월 17일
Dear Suhyun,We are thrilled that you had a most pleasant stay at our hotel and found everything very satisfying. Thank you so much for your visit and this amazing rating. It would be a pleasure to welcome you back to the IMLAUER Hotel Pitter Salzburg on your next visit to our beautiful city. With kind regards, Martin Gissel – General Manager

8/10 - 좋아요

PaUl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: bm 님, 2023년 8월 3일
Dear Paul,Thank you very much for staying at our hotel and for giving us a very good review. We are glad you had a nice stay, and we hope that you will consider our hotel again on your next visit to Salzburg. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

KYUNGHYUN

2023년 5월에 2박 숙박함
답변 제공: bm 님, 2023년 5월 12일
Dear Kyunghyun,Thank you very much for staying at the IMLAUER Hotel Pitter Salzburg and for giving us a fantastic review. We are very happy that everything worked out perfectly, and we hope that you will come back to our hotel on your next visit to Salzburg. With kind regards, Martin Gissel – General Manager

4/10 - 별로예요

YOUNGHWA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room condition is not good..:-(
All the staff were kind. But it seemed less cleaned. It was also difficult to find a parking lot.
2022년 11월에 1박 숙박함
답변 제공: bm 님, 2023년 4월 4일
Dear Younghwa,It is good to hear that you liked the friendly service of our staff. We are very sorry, though, that you were not fully satisfied with the cleanliness in our hotel. Cleanliness in all areas is very important to us, and we will discuss your feedback with our housekeeping staff and put even more efforts into this. We are sorry that you had troubles in finding a parking. We offer our guests a nearby parking garage and if you do not want to park your car yourself, we also offer valet parking service. Thank you very much for your visit and for your feedback. We work very hard to ensure every guest has a pleasant stay, and it is a great pity for us that we were not able to do this for you. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Younjeoung

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
좋았어요. 커피.tea refill 이 부족했어요.
2022년 7월에 2박 숙박함
답변 제공: bm 님, 2022년 7월 21일
Dear Younjeoung, It has been a pleasure to have you as our guest, and we are delighted that you enjoyed your stay at our hotel greatly. We are sorry that there were not enough tea and coffee bags in the room. Just contact our reception desk, and we will bring you more. Thank you very much for your visit and for your excellent feedback. Please come again to the IMLAUER Hotel Pitter Salzburg whenever you return to our beautiful city next time. With kind regards, Martin Gissel – General Manager

8/10 - 좋아요

Mooyong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
주요 관광명소를 걸어서 갈수있고 조식 레스토랑은 아름다운 전망을 감사하며 먹을수있습니다! 물론 오후엔 멋진 디너레스토랑 및 바 이용 가능하고요. 여행에 피로가 쌓였다면 호텔 사우나 시설을 이용해 보세요. 대만족!!
2022년 6월에 3박 숙박함
답변 제공: bm 님, 2022년 7월 4일
Dear Mooyong, We are very happy that you were satisfied with your stay at our hotel. Thank you for enjoying our rooftop restaurant and our rooftop sauna. We are glad the location of our hotel worked out perfectly for you as well. Thank you very much for your visit and for your good feedback. I hope that we may see you again someday at our hotel. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Sungwoo

2021년 11월에 1박 숙박함
답변 제공: bm 님, 2021년 11월 10일
Dear Sungwoo, Thank you so much for staying at the IMLAUER Hotel Pitter Salzburg, and for giving us this amazing feedback. We are delighted that everything worked out perfectly, and we hope that you will come back to our hotel on your next visit to Salzburg. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Suhee

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
잘츠에서 숙소로 최고.
위치가 신시가지이지만, 구시가지와의 접근성이 매우 좋다. 호텔이 매우 깔끔하며 임라우 스카이 라운지 식당 디너 꼭 추천. 피트니스 센터가 라운지 층에 있어서 전망보며 운동하고 사우나 시설도 좋음.
2021년 10월에 3박 숙박함
답변 제공: bm 님, 2021년 10월 25일
Dear Suhee, Thank you very much for your fantastic feedback and your great satisfaction. We are delighted that you enjoyed your stay very much, and liked the cleanliness in our hotel, as well as its convenient location. We are glad you equally enjoyed a visit to our restaurant on the rooftop. It has been very nice to have you with us, and we thank you very much for your amazing feedback. Please come again to the IMLAUER Hotel Pitter Salzburg whenever you have the chance to return to Salzburg. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

NAMSUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다
2021년 8월에 1박 숙박함
답변 제공: bm 님, 2021년 8월 11일
Dear Namsun, It is excellent to see that you had a most pleasant stay at the IMLAUER Hotel Pitter Salzburg. Thank you very much for your great satisfaction and your amazing feedback. It would be a pleasure to welcome you back at our hotel on your next visit to Salzburg. With kind regards, Martin Gissel – General Manager

8/10 - 좋아요

Seonghwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Martin 님, 2020년 8월 13일
Thank you very much for staying at our hotel and for giving us a wonderful feedback.

2/10 - 너무 별로예요

Yesol

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
my heating mat is stolen in the hotel!
I lost my electronic heating mat in the hotel. The mat was in my luggage bag and not used at all. We did not even touch that. However My mom and I found out this was lost when we arrived next destination and couldn’t go back to the hotel. I want to get refunded of my stuff.
2020년 2월에 1박 숙박함
답변 제공: Martina 님, 2020년 2월 27일
Dear Guest, Thank you for your Feedback. After your check out we found a heating mat left in your room. It was not stolen by our staff. We are pleased to send it to you, please be so kind to send us your correct address. Warm regards, Martina Laubichler - Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
따뜻하기보다 더운 호텔
방이 너무 더워 땀이 날정도였고 온도를 아예 꺼지만 그래도 더웠다. 3명이 사용했는데 잠자리는 보통 캐리어등을 놓을 공간이 비좁았다. 중국 사람이 많이 오는 호텔인지 정말 많았다.
2020년 1월에 3박 숙박함
답변 제공: Martin 님, 2020년 2월 10일
Dear valued guests, We are very sorry that he room was too warm for your comfort. Please apologize. The heating works automatically according to the outside temperature and is set to a normal room temperature. However, our technician will have a closer look at it. We thank you very much for staying at our hotel and for giving us your good review. Please visit us again whenever you return to Salzburg in the future. With kind regards, Martin Gissel – General Manager

6/10 - 괜찮아요

inkyeong 님, Busan

단체 여행
좋아요: 숙박 시설 상태 및 시설
가격대비 만족감이 떨어졌습니다. 욕실도 깨끗했지만 샤워부스가 좁아서 불편했구요. 연말이다 보니 많은 사람으로인해 서비스면에서도 조금 부족한느낌을 받았습니다. 1층에서 물과 타월을 두는것은 좋았습니다.
2019년 12월에 2박 숙박함
답변 제공: Martin 님, 2020년 1월 27일
Dear Inkyeong, It has been very nice to have you as our guest and we thank you for your feedback. We are glad to hear that you liked the cleanliness of the room and enjoyed the amenities in our hotel. We are sorry that you were not fully satisfied with the service we offer. Please apologize. Thank you very much for your visit and for your review. It helps us to learn more about the wishes of our guests. It would be very nice to see you again someday at our hotel. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Sung Hee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 너무 좋아요
미라벨 바로 앞이라 위치 정말 좋습니다. 잘츠부르크에 몇개 없는 제대로된 호텔이여서 임라우어가 블럭을 장악하고있습니다. 직원분들도 어느곳보다 친근하고 친절했습니다.
2019년 11월에 2박 숙박함
답변 제공: Martin 님, 2019년 11월 25일
Dear Sung Hee, We are very happy that everything worked out perfectly and that you enjoyed the location of our hotel very much. Thank you for your satisfaction with the friendliness of our staff. It has been a pleasure to have you with us and we thank you very much for giving us this amazing feedback. Please stay again at the IMLAUER HOTEL PITTER Salzburg whenever you return to our beautiful city in the future. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

JONGSEOB

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Martin 님, 2019년 10월 29일
An amazing feedback you have given us on your stay at the IMLAUER HOTEL PITTER Salzburg, thank you very much.

8/10 - 좋아요

BEOMJOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Really good location
2019년 10월에 1박 숙박함
답변 제공: Martin 님, 2019년 10월 11일
Dear Beomjoon, It is wonderful to hear that you were especially satisfied with the location of our hotel. It is indeed only a 3 minutes’ walk to Mirabell Palace with its beautiful gardens and a further 10 minutes’ walk to the sightseeing spots of the old town. We are very happy that you stayed at our hotel and we thank you for your excellent feedback. Please visit us again whenever you return to Salzburg next time. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치 좋고 깨끗하고 넓어요! 친절하고 리셉션에서 사탕 같은거 주는데 맛있어요! 허니문 서비스 요청했는데 그건 따로 옶었지만.... 무튼 좋습니다, 아! 중국인도 많고!!!!!
2019년 9월에 1박 숙박함
답변 제공: Martin 님, 2019년 10월 7일
Dear valued guest, We are delighted that you enjoyed your stay at our hotel very much and liked especially its cleanliness and its convenient location. It is indeed an ideal base for exploring the city on foot. Thank you very much for staying at our hotel and for giving us an excellent feedback. We would be happy to welcome you back on your next visit to our beautiful city. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Byun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 넓고 위치도 좋았어요 꼭대기에 라운지바도 유명한지 사람많았고요 만족합니다~~
2019년 8월에 1박 숙박함
답변 제공: Martin 님, 2019년 9월 6일
Dear Byun, We are delighted that you were very satisfied with your stay at the IMLAUER HOTEL PITTER Salzburg and liked its cleanliness very much. Thank you for your satisfaction with the IMLAUER Sky – Bar & Restaurant on the top floor. I hope that you enjoyed the beautiful views over the rooftops of Salzburg as well. We thank you very much for staying with us and for giving us a wonderful review. Lt would be a pleasure to see you again someday at our hotel. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Martin 님, 2019년 9월 3일
An amazing feedback on your stay at the IMLAUER HOTEL PITTER Salzburg, thank you very much.

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Martin 님, 2019년 9월 3일
We are delighted that you stayed with us and that you were very satisfied with our hotel.

10/10 - 훌륭해요

Jerome 님, Korea south

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
도착부터 앚아준 여직원분의 따뜻한 웃음과 직원들이 게스트를 도와주려는 진심이 느껴짐. 기분 좋은 숙박이었음.
2019년 7월에 1박 숙박함
답변 제공: Martin 님, 2019년 8월 5일
Dear Jerome, We are delighted that you had a very pleasant stay at our hotel and were especially satisfied with the service and the friendliness of our staff. Thank you for your kind words about them. We are glad that you felt so well assisted by them. Thank you very much for your visit and for your fantastic feedback. It would be very nice if you would again choose the IMLAUER HOTEL PITTER Salzburg whenever you return to our beautiful city. With kind regards, Martin Gissel – General Manager

6/10 - 괜찮아요

Yoon mi

깔끔하구 위치 최고
미라벨 정원이 바로 앞에있어서 정말 좋았습니다..싱글침대 두개인방을 사용했는데..청결하고 좋았구요..침대는 살짝 작은느낌이에요.위치는 정말 최상입니다
2019년 7월에 3박 숙박함
답변 제공: Martin 님, 2019년 7월 15일
Dear Yoon, It has been very nice to have you as our guest and we thank you for your good feedback. We are delighted that you liked the location in near walking distance to the sightseeing spots of the city. We are sorry that the bed was too small for your comfort. We have rooms with king size beds and queen size beds as well. Thank you very much for your visit and for your feedback. We would be happy to see you again someday at our hotel. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Misook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편하고 조용합니다
친구 셋이서 방을 썼습니다 방은 조금도 불편함을 못 느낄정도로 편했습니다 조용하고 침구도 깨끗하고 좋았습니다
2019년 6월에 1박 숙박함
답변 제공: Martin 님, 2019년 6월 27일
Dear Misook, We are delighted that you stayed with your friends at our hotel and we thank you very much for your fantastic review. It is very good to hear that you liked the comfort of the room as well as its quietness. Thank you for your satisfaction with the cleanliness. It has been very nice to have you all with us and we hope that you will visit us again at the IMLAUER HOTEL PITTER Salzburg on another occasion. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Misook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족 스러운 침구와 친절
친구3명이 한 방을 썼습니다 모두 만족해 했구 침대도 아주 편했습니다 다음엔 남편과 같이 방문 할 예정입니다^^
2019년 6월에 1박 숙박함
답변 제공: Martin 님, 2019년 6월 24일
Dear Misook, We are very happy that you enjoyed your stay at the IMLAUER HOTEL PITTER Salzburg. It i good to hear that you liked the friendliness of our staff and the comfort of the room as well as of the beds. It is a huge compliment for us that you are already thinking of your next visit to our hotel. Thank you very much for this amazing feedback and your great satisfaction. We will look forward to welcome you back on your next visit to Salzburg. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Bongsoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
See you again Mirabel
Clean room and hi quality staff, good location and excellent breakfast & restaurants
2019년 5월에 2박 숙박함
답변 제공: Martin 님, 2019년 6월 8일
Dear Bongsoo, Thank you very much for your great satisfaction with the cleanliness of the room and with the service of our staff. It is nice to hear that you enjoyed our breakfast buffet very much and liked the convenient location of our hotel in near walking distance to the sightseeing spots of the city. We thank you very much for your visit to the IMLAUER HOTEL PITTER Salzburg and for your fantastic feedback. Please stay with us again whenever you return to Salzburg next time. With kind regards, Martin Gissel – General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함
답변 제공: Martin 님, 2019년 6월 8일
We are very happy that you had a pleasant stay at our hotel and that you gave us this excellent feedback.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
진짜 이용하세요. 한번더 이용하세요 강추합니다. 모든시설도그렇고 서비스도좋고 특히 룸상태가 베리굿입니다.
2019년 3월에 2박 숙박함
답변 제공: Martin 님, 2019년 3월 25일
Dear valued guest, Thank you so much for your fantastic feedback on your stay at the IMLAUER HOTEL PITTER Salzburg. It is wonderful to hear that you liked the facilities and service in our hotel and were very satisfied with the room. We are delighted that you would like to visit our hotel again. Please do so. We would be very happy to welcome you back. With kind regards, Martin Gissel – General Manager

8/10 - 좋아요

myung sung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Martin 님, 2019년 3월 7일
Dear Myung, It is very good to see that you had a nice stay at our hotel. We are delighted that everything worked out very satisfyingly. We thank you very much for staying with us and for giving us this excellent feedback. Please visit us again, whenever you return to Salzburg next time. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

HYUNYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 좋음 모든것이
2019년 2월에 2박 숙박함
답변 제공: Martin 님, 2019년 2월 14일
Dear Hyunyoung, It is wonderful to see how much you enjoyed your stay at the IMLAUER HOTEL PITTER Salzburg. Thank you very much for your visit and for your amazing feedback. We are delighted that you liked everything very much. Please stay with us again whenever you return to Salzburg next time. With kind regards, Martin Gissel – General Manager

8/10 - 좋아요

minok

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
불친절한 직원
체크인 할 때 호텔 직원은 껌을 씹고 있었다. 정말이지 불친절해서 깜짝 놀랄정도 였다. 방 상태는 나쁘지 않았다. 바로 근처에 미라벨 정원이 있었으나 좋은 위치는 아닌것 같다.
2018년 10월에 2박 숙박함
답변 제공: Martin 님, 2019년 2월 4일
Dear Minok, Thank you very much for staying at our hotel and for giving us a good feedback. We are very sorry that you were not satisfied with one of our employees at the reception desk. Please apologize and let us assure you that our company policy does not allow chewing gums or unfriendly behavior. We will discuss your feedback thoroughly with our staff. We are glad to hear that you liked the room and the location of our hotel. We thank you very much for staying with us and we would be happy to see you again someday at our hotel. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Martin 님, 2019년 1월 23일
Dear valued guest, We are very happy that you stayed at our hotel and that you enjoyed your stay very much. Thank you for your amazing feedback and your great satisfaction. It would be a pleasure to see you again at the IMLAUER HOTEL PITTER Salzburg on another occasion. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

In Kyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
성수기에 가서 비싼것 빼고는 정말 좋았어요. 리셉션 왼쪽에 생수도 정말 유용했고요.
2019년 1월에 1박 숙박함
답변 제공: Martin 님, 2019년 1월 11일
Dear Kyung, We are delighted that you had a most pleasant stay at our hotel and we thank you very much for your fantastic feedback. (Pre-)Christmas time is peak season in Austria and therefore the room rates are a bit higher. If you were looking for more advantageous prices, spring or autumn would be the time to be looking for. Thank you very much for your visit and for your very good feedback. It would be a pleasure to see you again at the IMLAUER HOTEL PITTER Salzburg in the future. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Ki-Byung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Martin 님, 2018년 12월 21일
Dear Ki-Byung, It is excellent to see that you had a very pleasant stay at the IMLAUER HOTEL PITTER Salzburg. Thank you very much for your amazing feedback and your great satisfaction. It would be a pleasure to welcome you back at our hotel on another occasion. With kind regards, Martin Gissel – General Manager

8/10 - 좋아요

실제 이용하신 고객

굉장히 만족했어요 시설도 좀고 깨끗하고 넓고 친절했어요 다시 잘즈부르크 방문해도 이 곳 이용할거에요
2018년 11월에 1박 숙박함
답변 제공: Martin 님, 2018년 12월 3일
Dear valued guest, It is wonderful to hear that you enjoyed your stay so much that you would like to visit our hotel again. Thank you for this very good feedback and your great satisfaction. We are delighted that you liked the cleanliness in our hotel and the friendliness of our staff. We are very happy that you had a most pleasant stay and we will look forward to welcome you back at the IMLAUER HOTEL PITTER Salzburg. Thank you very much for your excellent feedback. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

HEEJEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 만족스러운 호텔!
리모델링 하여 너무 좋은 호텔이었습니다! 생각지도 못한 깔끔함과 예쁜 위치적좋은 호텔! 너무 좋은 나머지 청소를 아침 8시부터하여 살짝 민망할정도^^;
2018년 11월에 2박 숙박함
답변 제공: Martin 님, 2018년 11월 28일
Dear HeeJeong, Thank you very much for your visit to the IMLAUER HOTEL PITTER Salzburg and for your fantastic feedback. We are delighted that you liked the renovations and modernizations we did in our hotel and that you were very satisfied with its cleanliness. We are very sorry that you were disturbed by our housekeeping staff early in in the morning. Please apologize. We will discuss this with our team. We are very happy that you had a pleasant stay and we thank you for your wonderful review. Please visit us again whenever you have the chance to come back to Salzburg. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

HONGSEOK 님, cheongju

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔
교통이 편하고 좋았습니다. 오래된 역사가 있는 호텔이고 분위기 좋았고 편안하게 묵었습니다.
2018년 10월에 2박 숙박함
답변 제공: Martin 님, 2018년 10월 25일
Dear Hongseok, It has been a pleasure to have you as our guest and we thank you very much for your amazing feedback. We are delighted that you liked the location of our hotel and tis easy access to public transport. Thank you for your satisfaction with the comfort in our hotel. We have indeed a long history: Our hotel is over 150 years old, but at the same time it is very modern, as we have completely renovated it over the last four years. Thank you very much for staying at the IMLAUER HOTEL PITTER Salzburg and for giving us this fantastic review. I hope that we may welcome you back at our hotel in the future. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely recommend you!
Perfect ! ! !
2018년 10월에 2박 숙박함
답변 제공: Martin 님, 2018년 10월 29일
Dear Lee, It has been a pleasure to have you as our guest and we are very happy to hear that you had a perfect stay at our hotel. Thank you very much for your amazing feedback and your great satisfaction. It is wonderful to see that everything worked out very fine. I hope that you will stay at the IMLAUER HOTEL PITTER Salzburg again whenever you return to our beautiful city. Thank you very much for taking the time to give us your fantastic review. With kind regards, Martin Gissel – General Manager

8/10 - 좋아요

JUNGHOON

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
So so
Expensive but front service is not so good !!!
2018년 9월에 1박 숙박함
답변 제공: Martin 님, 2018년 10월 1일
Dear Junghoon, We are sorry to hear that you were not fully satisfied with the service of our staff. Please take our sincere apologies. Friendliness and helpfulness are very important to us and we will remind our staff of these values. We thank you very much for your visit and for your very good feedback. We are sorry that we could not fully convince you of our good customer service. I hope that we may see you again in the future and we would like to show you the real quality of our customer service. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Martin 님, 2018년 10월 1일
Dear valued guest, Thank you very much for staying at our hotel and for giving us this amazing feedback. We are very happy that you had a most pleasant stay and that you found everything very satisfying. It would be a great pleasure to welcome you back at the IMLAUER HOTEL PITTER Salzburg on another occasion. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

jb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천해요
관광지에서 가깝고 무료로 업그레이드 돼서 객실도 좋았어요. 조식도 괜찮은 편이지만 가격만큼은 아닌것 같아요. 하지만 다른 모든 부분은 만족합니다
2018년 9월에 1박 숙박함
답변 제공: Martin 님, 2018년 10월 1일
Dear Jb, It is excellent to hear that you enjoyed your stay at the IMLAUER HOTEL PITTER Salzburg. Thank you very much for your fantastic feedback and your satisfaction with the convenient location of our hotel and with the room. We are sorry that you were not fully satisfied with the breakfast buffet. It would be interesting for us to know, which products you missed. It is a wonderful compliment for us that you can recommend our hotel to other guests. Thank you very much for this mazing feedback and your great satisfaction. I hope that we may see you again at our hotel in the future. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Lee 님, korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
편안하고 조용한호텔
기차역에서는 걸어서 조금걸리지만 관광지와매우밀접하고 숙소도 조용하고 깨끗합니다. 주신 웰컴사과와 물은 매우 유용히 잘먹었습니다^^
2018년 9월에 2박 숙박함
답변 제공: Martin 님, 2018년 9월 27일
Dear Lee, A wonderful and kind feedback you have given us here. Thank you very much for your visit and for your satisfaction with the comfort and the quietness in our hotel. We are delighted that you liked the location of our hotel right between the main train station on one side and the sightseeing spots of the city on the other side. It is very nice to hear that you enjoyed your time at our hotel and we are happy that you have given us this fantastic review. It would be a pleasure to see you again at the IMLAUER HOTEL PITTER Salzburg on your next visit to our beautiful city. With kind regards, Martin Gissel – General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strongly recommend!
2018년 9월에 1박 숙박함
답변 제공: Martin 님, 2018년 9월 20일
Dear valued guest, It is a huge compliment for us that you can recommend our hotel to other guests. Thank you very much for this amazing feedback and your great satisfaction. We are delighted that you had a most pleasant stay and we thank you for taking the time to give us you excellent review. It would be very nice to welcome you again at the IMLAUER HOTEL PITTER Salzburg. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 위치, 최고의 시설
밤 늦게 도착해도 프런트의 대응이 훌륭하고 조식도 정말 맛있습니다. 주차장은 약 200미터 정도 떨어진 곳에 해야 하는데, 체크인 후 룸키를 받아 가야 주차장으로 진입할 수 있습니다. 아이 셋과 더블베드 및 소파베드 있는 방에 묵었는데, 방이 생각보다 넓고 특히 더블베드가 아주 커서 어른 둘에 아이 하나까지 자기 충분했습니다. 에어컨 설비도 잘 되어 있습니다. 미라벨 정원까지 걸어서 5분입니다.
2018년 7월에 1박 숙박함
답변 제공: Martin 님, 2018년 7월 30일
Dear valued guests, What an amazing feedback you have given us here. We are very delighted that you had a most pleasant stay at the IMLAUER HOTEL PITTER Salzburg. Thank you very much for your satisfaction with the comfort of the room and with the friendliness of our staff. It is good to hear that you liked the breakfast buffet very much. We thank you very much for staying at our hotel and for giving us this fantastic review. It would be very nice if you would choose our hotel again for your next visit to Salzburg. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격은 착하지않지만 위치 편안함 조식 모두 만족합니다
2018년 7월에 2박 숙박함
답변 제공: Martin 님, 2018년 7월 30일
Dear valued guest, It is wonderful to hear that you liked the comfort of our hotel and enjoyed the breakfast buffet very much. Thank you for appreciating the convenient location of our hotel. The prices are at the moment a bit higher as we are in high season. If you are looking for more advantageous prices then spring or autumn would be the time to be looking for. We thank you very much for staying with us and for taking the time to give us your wonderful feedback. It would be a pleasure to welcome you back at the IMLAUER HOTEL PITTER Salzburg in the future. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
관광명소와 가까워요.
주요 관광지와 가까운 위치에 있어서 좋았습니다. 호텔 전용 주차장이 호수별로 있어서 이용에 불편함이 없었습니다(유료). 다음날 체크아웃해도 계속 차를 세워놓을 수 있고요. 호텔 로비에 생수가 준비되어 있어서 아무나 가져가면 됩니다. 짤즈부르크 카드도 데스크에서 구매 가능합니다.
2018년 6월에 1박 숙박함
답변 제공: Martin 님, 2018년 7월 13일
Dear valued guest, It is very good to hear that you liked the convenient location of our hotel. It is indeed only a 3 minutes’ walk to Mirabell Palace with its beautiful gardens and a further 10 minutes’ walk to the sightseeing spots of the old town. We are glad that you liked the comfort of our hotel and enjoyed your stay very much. Thank you for your excellent feedback. It would be a pleasure to welcome you back at the IMLAUER HOTEL PITTER Salzburg on another occasion. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

YOONA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!
버스정류장 근처, 미라벨공원 근처, 강에서도 가깝고, 호텔도 도로변에 있어서 찾기 쉽고, 직원들도 친절하고, 방도 깨끗하고, 조식 먹는 곳에서의 뷰도 좋고, 음식도 괜찮고, 빠지는 것 없이 괜찮은 호텔이었습니다.
2018년 6월에 1박 숙박함
답변 제공: Martin 님, 2018년 7월 2일
Dear Yoona, We are delighted that you liked the location of our hotel very much. It is indeed only a 3 minutes’ walk to Mirabell Palace with its beautiful gardens and the nearby station for bus tours. Thank you for your satisfaction with the friendliness of our staff and with the cleanliness in the room. We are glad to hear that you enjoyed the beautiful view over the rooftops of Salzburg from our breakfast room. It has been very nice to have you with us and we thank you for your amazing feedback. We would be delighted to see you again someday at another visit to Salzburg. With kind regards, Martin Gissel – General Manager

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
불친절한 직원들과 공사소음
리모델링한 방으로 예약했기 때문에 호텔 시설은 깨끗하고 괜찮았습니다. 위치도 미라벨 정원을 제외한 주요 관광지와는 가깝진 않았지만 잘츠부르크가 큰 도시가 아니다보니 나쁘지 않았습니다. 하지만 불친절한 직원들 때문에 기분이 좋지 않았어요. 기분이 굉장히 나빴습니다. 이번 여행에서는 5곳의 숙소에 머물렀고, 그동안 많은 여행에서 여러 숙소를 다녀보았지만 이렇게 불친절한 곳은 처음이네요. 무뚝뚝함과는 다른 기분 나쁜 말투, 질문에 답변을 해줄 때의 귀찮다는 표정과 말투, 체크아웃 후 짐을 맡기고 찾을 때의 불친절함, 조식 뷔페에서의 불친절함까지.. 정당하게 숙박비를 지불했는데 왜 이런 식의 대우를 받아야 하는지 전혀 모르겠네요. (아, Sky Bar 직원 한분.. 그 분은 친절했습니다. 음식도 괜찮았구요.) 게다가 아직 리모델링 공사가 끝나지 않았는지 건물 일부에서 공사를 하고 있었는데(사진참조) 바로 그 옆방을 배정받았습니다. 창문을 여니 바로 왼쪽에 공사를 위해 설치해둔 망이 있더라구요. 아침 7시정도부터 공사를 하는 바람에 피곤한 하루가 시작되었고, 시내 관광 후 좀 쉬려고 호텔에 들어갔을 때도 너무 시끄러워서 제대로 쉴수가 없었습니다. 상식적으로 공사하는 곳의 바로 옆방은 배정하면 안되는거 아닌가요? 관광을 위해 나갈 때 보니 다른 방의 숙박객도 짜증과 피곤이 한가득한 표정으로 리모델링 하는 방문을 두드리고 있더군요. 물론 시끄러우니 그 소리가 들리지 않았을테고, 아무도 나오지 않았고, 아무일도 일어나지 않았습니다. 이번 여행에서 제일 기대했던 호텔이고, 고민했던 다른 호텔에서 특가가 떠서 변경할까 하다가 시설도 좋아보이고 평도 좋아서 변경하지 않았는데 후회가 됩니다. 지인에게 절대 추천해주고 싶지 않은 호텔입니다.
2018년 5월에 2박 숙박함
답변 제공: Martin 님, 2018년 6월 8일
Dear valued guest, We are very sorry that you were not satisfied with your stay at our hotel. Please apologize that you were disturbed by the renovation works. We have renovated our hotel over the last four years part by part, and we are now finished, and we are happy that we can present our guests a completely renovated and modern hotel. We are very sorry that you felt nor friendly treated by our staff. We take much care about friendliness and hospitality and we will discuss your feedback with our team and remind them of these values. We thank you for your visit and for your feedback. We are sorry that we could not satisfy you on this stay. With kind regards, Martin Gissel – General Manager

10/10 - 훌륭해요

Maria 님, guatemala

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well located with a terrace as restaurant and bar that enables beautiful views of the Salzburg landscape. Very friendly staff.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location right by Old Town Salzburg. Several fantastic Austrian restaurants nearby as well as a great rooftop bar. Very walkable to anywhere in Salzburg and very nice accommodations. Highly recommend!
2024년 4월에 4박 숙박함
답변 제공: bm 님, 2024년 4월 15일
Dear Zachary,It has been a great pleasure to have you as our guest, and we are very happy that you enjoyed your time at our hotel. It is nice to hear that you especially liked the convenient location and our rooftop bar & restaurant. Thank you very much for your kind words and your awesome review. It is excellent to hear that you can recommend the IMLAUER Hotel Pitter Salzburg to other guests. We hope that we may welcome you back for another stay at our hotel. Kind regards, Martin Gissel – General Manager