2 개의 야외 수영장, 06:00 ~ 21:00 오픈, 수영장 파라솔, 일광욕 의자

타우메아시나 아일랜드 리조트 여행 후기

4.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 399개 이용 후기 중 214개" "
평점 8 - 좋아요. 399개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 399개 이용 후기 중 47개" "
평점 4 - 별로예요. 399개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 399개 이용 후기 중 8개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Maria Brown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What I like the most is the customer services was great, they put their efforts to help me to me the last minutes changes of my staying. Thank you so much. You all makes me feel safe and enjoy my stay. The food were delicious. I really enjoyed my vacation. What I see need to look at it, is ordering drinks, some bartenders does not know or understand mixing the drinks, when ordering soft drinks or liquor, beer takes for ever to get it. There was only 1 waitress that I seen 2 straight nites, she busted herself tried to serve everybody. But She really did a great job and always served with a smile. Thank you Taumeasina, overall your hotel is the best on island. I highly recommended Taumeasina hotel to my family and friends for their vacation. My family will be visiting Samoa in July, 2024. See ya'll again in July. Faafetai tele. Warm aloha and Talofa from me.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Victoria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Reservations 님, 2024년 4월 25일
Talofa Lava Victoria, Thank you so much for your feedback regarding your recent stay with us. We hope you have made memories along the way and are already planning your return. If there was anyway that we could have further enhanced your stay, we would love to hear from you. Thank you once again and we look forward to your return.Best regards.

10/10 - 훌륭해요

Sharron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely resort. Great pool area and snorkelling off beach was good. Staff are lovely and helpful. Easy to get into Apia.
2024년 4월에 2박 숙박함
답변 제공: Reservations 님, 2024년 4월 20일
Talofa lava Sharron, Thank you so much for your perfect scores regarding your recent stay with us. We trust your stay was memorable and we hope you are already planning your return. If there was anything that we could have done to make your stay more memorable, we would love to hear from you. Thank you and we look forward to your return. Best regards.

10/10 - 훌륭해요

Tanya

좋아요: 직원 및 서비스
2024년 4월에 7박 숙박함
답변 제공: Reservations 님, 2024년 4월 19일
Talofa Lava Tanya,Thank you so much for your perfect scores regarding your recent stay with us. We hope you have made memories and are already planning your return.If there was any area whereby we could have done better to enhance your stay, we would love to hear from you. Thank you once again and we look forward to your return. Kind regards

10/10 - 훌륭해요

Malu

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service
2024년 4월에 4박 숙박함
답변 제공: Reservations 님, 2024년 4월 17일
Talofa Lava Malu, Thank you so much for your perfect scores on your feedback regarding your recent stay with us. We hope you have made memories along the way and are already planning your return. If there was anything that we could have done to enhance your stay further, we would love to hear from you. Thank you and kind regards.

6/10 - 괜찮아요

Matt

좋아요: 직원 및 서비스
Average property, just a slightly rundown feeling and okay food.
2024년 4월에 6박 숙박함
답변 제공: Reservations 님, 2024년 4월 17일
Talofa Lava Matt, Thank you for your feedback regarding your recent stay with us. We are currently working on enhancing our property with constantly painting the rooms and blocks and our room linens are fresh with the new orders. If there was any aspect that requires immediate attention, we would love to hear from you so that our team can work on it ASAP. Thank you once again and we look forward to hearing from you soon. Thank you and kind regards.

10/10 - 훌륭해요

Junior

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Reservations 님, 2024년 4월 16일
Talofa Lava Junior, Thank you so much for your perfect scores. We trust your stay was memorable and hope you are already planning your return. If there was anyway we could have made your stay better, we would love to hear from you. Thank you once again and we look forward to welcoming you home. Kind regards.

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I had an amazing experience during our stay at the Taumeasina. We spent almost two weeks at the resort and highly would recommend to stay at Taumeasina Island Resort. All staff from Nathan as GM to the cleaners were extremely hospitable and welcoming. I would like make a special acknowledgment to Tom as he was really helpful and made our stay even better with some of the work he did for my family behind the scenes! On a personal note, I grew up in Samoa as a child and it was the first time staying at resort on the island and first time taking my family to Samoa. As a collective, we can truly say that our experience in Samoa will never be forgotten and our experience staying at Taumeasina was a key driver for that, Fa'afetai tele lava and we look forward to our next stay!
2024년 4월에 8박 숙박함
답변 제공: Reservations 님, 2024년 4월 24일
Talofa Lava Carlos, Thank you so much for your perfect scores based on your recent stay with us. We are so happy to hear that everything went well and hopefully you have taken lots of memories with you. So happy to hear that Tom contributed to this too.If there is anything we can do to further enhance your stay, we would love to hear that too. Thank you once again and we look forward to your return. Best regards.

6/10 - 괜찮아요

Troy

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cleanliness - Room had cob webs in corners and carpet looked like it wasn't vacuumed. Saw chicken bones left by the pool that hadn't been cleaned up for more than 4 hours. Pool deck had boards that weren't nailed down and could be a hazard. Had to ask (call and go to front desk) 4 times to have room service food and plates taken. Overall the property has potential, they just need to step it up in multiple areas of the property.
2024년 3월에 3박 숙박함
답변 제공: Reservations 님, 2024년 4월 9일
Talofa Lava Troy, Thank you for providing your feedback regarding your recent stay with us as we value your feedback to allow us the opportunity to better our services and facilities. We sincerely apologize for any inconvenience caused during your stay and we hope that the issues raised whilst you were here had been actioned accordingly. This has been escalated to the respective departments concerned and for them to relook into their processes so that these are not repeated. We thank you so much once again and we do hope that this does no put a damper on your overall experience here in the resort and Samoa. We look forward to welcoming you home. Fa'afetai tele lava and best regards.

10/10 - 훌륭해요

Carlos

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay and look forward to coming back on Friday 😊
2024년 3월에 3박 숙박함
답변 제공: Reservations 님, 2024년 4월 4일
Talofa Lava Carlos. Thank you for your perfect scores regarding you recent stay with us. We hope you are making memories in Samoa and we look forward to you return tomorrow. Enjoy the rest of your stay and kind regards.

8/10 - 좋아요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Reservation 님, 2024년 4월 3일
Talofa Lava Ellen, Thank you for your scores regarding your recent stay with us. We hope you had a memorable stay and are already planning your return. If there was anyway we could have made your stay more memorable, we would love to hear from you. Thank you and kind regards.

10/10 - 훌륭해요

Justin 님, Anchorage

2024년 3월에 5박 숙박함
답변 제공: Reservations 님, 2024년 4월 22일
Talofa Lava Justin, Thank you for your perfect scores regarding your recent stay with us. We trust you have made memories along the way and are hopefully planning your return. If there was anything that we could have done to further enhance your stay, we would love to hear from you. Thank you once again and we look forward to your return. Thank you and kind regards.

10/10 - 훌륭해요

Javier 님, Hamilton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very nice island resort that my family and I enjoyed. Friendly staff and great food from the Hotel restaurants. It will be great to have a convenient store onsite for basic needs.
2024년 3월에 3박 숙박함
답변 제공: Reservations. 님, 2024년 3월 31일
Talofa Lava Javier, Thank you for your perfect scores regarding your recent stay with us. We are happy to hear it was enjoyable and hope that you are already planning your return. If there was anything that we could have done to make your stay more memorable, we would love to hear from you. We look forward to your return. Happy Easter and best regards.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First class establishment.
2024년 3월에 6박 숙박함
답변 제공: Reservations 님, 2024년 3월 13일
Talofa Lava Paul, Thank you so much for your perfect scores regarding your recent stay with us. We hope you have made lots of memories. If there was anything that we could have done to make your stay better, we would love to hear from you. We look forward to welcoming you home. Thank you once again and best regards.

8/10 - 좋아요

Jacinta

2024년 3월에 3박 숙박함
답변 제공: Reservations 님, 2024년 3월 31일
Talofa Lava Jacinta, Thank you for your scores regarding your recent stay with us. We hope you enjoyed your stay with us and have taken hope lots of memories. If there was anything we could have done to make your stay more memorable, we would love to hear from you. Thank you once again and we look forward to your return. Best regards

8/10 - 좋아요

Stewart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small beach with coral comming to near surface. Great pool, breakfast good. Sadly no pizza available for lunch/dinner.\. Great view from room.
2024년 2월에 3박 숙박함
답변 제공: Reservations 님, 2024년 3월 8일
Talofa Lava Stewart, Thank you so much for your feedback regarding your stay. We sincerely apologise we were not able to serve pizza as the ovens are still yet to be fixed (awaiting parts). Overall, we hope you had enjoyed your stay with us and are already planning your return.Thank you and kind regards.

10/10 - 훌륭해요

jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 2박 숙박함
답변 제공: Reservations 님, 2024년 3월 2일
Talofa Lava Jennifer, Thank you so much for your scores regarding your recent stay with us. We sincerely apologise for the inconvenience experienced throughout your stay. We thank you so much for your continuous support and look forward to welcoming you in the near future. Best regards.

10/10 - 훌륭해요

Trisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to unwind after a long day.
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 27일
Talofa Lava Trisha, Thank you so much for your perfect scores. We certainly hope you had a wonderful stay and a memorable one as well. If there was anything we could have done to make your stay more memorable, we would love to hear from you. We look forward to welcoming you home.Best regards

4/10 - 별로예요

Viena

연인과의 여행
좋아요: 직원 및 서비스
I paid for deluxe king room and I got a standard room The bed was moving a lot and noisy., bathroom floor was dirty
2024년 2월에 7박 숙박함
답변 제공: Reservations 님, 2024년 2월 22일
Talofa Lava Viena, Thank you for your feedback regarding your recent stay with us. We have checked on the Room type booked and noted that RM#103 was indeed an Ocean View room. Please advise if you had addressed this at reception so that we could have moved you. We have addressed the bathroom floor cleanliness issue to our Housekeeping team. Since the room is occupied at the moment, we will check on the bed once vacated. We sincerely apologise for the inconvenience experienced but do hope to looking forward to welcoming you home. Thank you and kind regards

10/10 - 훌륭해요

Joseph

2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 21일
Talofa Lava Joseph,Thank you so much for your perfect scores regarding your recent stay with us. We trust you had a wonderful time and are already planning your return. If there was anything we could have done to make your stay better, we would love to hear from you . We look forward to your return. Thank you and kind regards.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 2월에 5박 숙박함
답변 제공: Reservations 님, 2024년 2월 10일
Talofa Lava James. Thank you so much for your perfect scores. We hope you have taken back home, fond memories of the resort and are already planning your return. If there was anything that we could have done to make your stay more memorable, we would love to hear from you as well. We look forward to your return

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful villa
2024년 1월에 4박 숙박함
답변 제공: Reservations 님, 2024년 2월 4일
Talofa Lava Jerry, Thank you for your perfect scores regarding your recent stay with us. We hope you have also taken home fond memories of the resort and Samoa as well. If there was anything we could have done to make your stay more memorable, we would love to hear from you. We look forward to your return. Best regards.

10/10 - 훌륭해요

Lamepa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Reservations 님, 2024년 1월 30일
Talofa Lava Lamepa, Thank you so much for your perfect scores regarding your recent stay with us. We are grateful for this and hope you have taken fond memories of the resort and Samoa. If there was any way we could made your stay more memorable, we would love to hear from you. We look forward to your return. Best regards

10/10 - 훌륭해요

Jessie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From start to finish this resort was the BEST I’ve ever experienced ☺️ the staff goes above and beyond for you and everyone is so friendly! Our room was beautiful & so was the WHOLE resort! Will definitely be back again!
2024년 1월에 2박 숙박함
답변 제공: Reservations 님, 2024년 1월 29일
Talofa Lava Jessie, Thank you Jessie for your perfect scores based on your experience here at Taumeasina Island Resort. We are happy to hear that your stay was memorable and hopefully you are already planning your return. We look forward to welcoming you home soon. Best regards.

10/10 - 훌륭해요

Alexandria

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Best experience ever!
2024년 1월에 3박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Talofa Alexandria, Thank you for your feedback and your perfect scores regarding your recent stay. We hope you have taken home fond memories and are already planning your return. Best regards

8/10 - 좋아요

kori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lovely room, could use some more hooks in bathroom, and mirrors within the villa. The Ladies night shows were sensational. The dancing was some of the best, most entertaining, and authentic that we have seen in the world. The Samoan people are friendly & gentle.(great dancers too)
2024년 1월에 6박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Talofa Lava Kori, Thank you so much for your feedback. We hope you had enjoyed Samoa and have taken home fond memories.If there was anything we could do to have made your stay more memorable, please let us know so that we can work to improve. We look forward to your return. Thank you and kind regards

10/10 - 훌륭해요

Herrietta

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Taumeasina is literally the BEST hotel in Samoa. I never want to go anywhere else when staying at Taumeasina. Its hard to not yearn to go back. But this most recent stay, I felt like the sewer system is getting worse. I pray they're doing something about it.
2024년 1월에 2박 숙박함
답변 제공: Reservations 님, 2024년 1월 15일
Talofa Lava Herrietta, Thank you so much for your feedback and thank you so much for your continuous support. Much appreciated. Our Maintenance Team is working on the sewer system and yes, there will be improvement. We look forward to your return. Best regards.

10/10 - 훌륭해요

Okusitino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing highly recommend!!
2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 1월 15일
Talofa lava Okusitino, Thank you so much for your perfect scores regarding your recent stay with us. We hope you have taken home fond memories of the resort and your Samoa as a whole. If there was any way we could have made your stay better, we would love to hear from you. We look forward to your return. Best regards.

2/10 - 너무 별로예요

Norman

가족 여행
Overrated for the price they charge. Not a true 5 Star Hotel. Second time staying there, Saletoga, Sheraton and Tanoa trump them hands down in customer service and so many other areas.
2024년 1월에 2박 숙박함
답변 제공: Reservations 님, 2024년 1월 11일
Talofa Lava Norman, Thank you for submitting your feedback on your recent stay with us. We have noted that the Customer Service was a set back. It will be very helpful if you could please advise us on specific areas where we could have done better. Thank you and kind regards.

4/10 - 별로예요

Ashlee

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Reservations 님, 2024년 1월 9일
Talofa Lava Ashlee, Thank you for your scores. Please advise on how we could have made your stay better so that we can improve on it. We look forward to hearing from you. Kind regards.

8/10 - 좋아요

Hannah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Whilst Taumeasina is so modern and has beautiful facilities, for the price of the stay the rooms are very small
2023년 12월에 4박 숙박함
답변 제공: Reservations 님, 2024년 1월 9일
Talofa Lava Hannah, Thank you so much for your feedback. We do have online promotions and promotions by other booking avenues whereby you can get a better deal. In addition to this, Taumeasina Island Resort has a gym, spa, nightly entertainment and recreational activities whereby all are in one. Also, town is only 10mins away. Trust this justifies the price. Thank you and kind regards.

10/10 - 훌륭해요

Saulala

2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 1월 9일
Talofa Lava Saulala, Thank you so much for your perfect scores. We hope you have taken back fond memories of the resort and Samoa as a whole. We look forward to your return. Thank you and kind regards.

8/10 - 좋아요

GALUEFA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely gardens and surroundings. A buggy request was always easy and the drivers were friendly also room service staff were lovely. The only downfalls i experience, upon check in we waited a while for someone to show us where our rooms are. I also emailed to request a shower chair for my elderly mother, the reply was one will be placed in the room a plastic chair. This was not the case when checked in, had to ask again for one. For a big resort, should probably invest in buying proper shower chairs for the elderly/disabled guests. A normal plastic chair like the one we were given for our stay is not a safe option.
답변 제공: Reservations 님, 2023년 12월 31일
Talofa Lava Galuefa, Thank you for providing your feedback regarding your recent stay with us. We are happy to hear that the staff and drivers were friendly. However we sincerely apologize for the check in and the delay in having the chair brought to your room. We will use this as an example of communication within the team as you did request for a chair to be placed in the bathroom. with the constant room changes, this should have been communicated. I do hope everything else was memorable during your stay. Many thx again and we look forward to your return. Best regards

6/10 - 괜찮아요

Rosa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Feedback
Booked something different to what was offered at the hotel which was disappointing.
2023년 12월에 2박 숙박함
답변 제공: Reservations 님, 2023년 12월 30일
Talofa Lava Rosa, Thank you for your feedback regarding your recent stay with us. We have received the confirmation as a Deluxe Ocean View King. We believe there was mention at the Front Desk that you had reserved a room with 2 double beds. Unfortunately, since we did not have any availability, we were not able to adhere to the room type change. We sincerely apologise for the inconvenience caused and would recommend to reconfirm with the resort direct on the bed type and if you wish to make changes to the bed type prior to arrival.Thank you and best regards.

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Reservations 님, 2024년 1월 31일
Talofa Lava Amy, Thank you so much for your perfect scores regarding your recent stay with us. We certaintly hope you have taken home fond memories of your stay and are already planning your return. If there was any way we could have done better to enhance your stay, we would love to hear from you too. We look foward to welcoming you home. Best regards

6/10 - 괜찮아요

Moses

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Unfortunately for a high class resort that’s quite pricey we’ve stayed in cheaper hotels that were kept in better conditions. The bathrooms didn’t have enough toiletries, the room smelt terrible and just the overall service was not 5 star at all. We spent a week in Fiji before coming to Samoa and the service there far better. Come on guys yous need to lift your game! Constructive criticism.
2023년 12월에 5박 숙박함
답변 제공: Reservations 님, 2023년 12월 29일
Talofa Lava Moses. Thank you so much for your feedback regarding your recent stay with us. We sincerely appreciate your feedback and do apologize for any inconvenience caused during your stay. We have escalated this feedback to the departments concerned so that we can better ourselves. We hope your recent experience does not mar your overall perception of Samoa and the resort. We thank you once again for your time in allowing us the opportunity to improve and we look forward to your return. Thank you and kind regards.

10/10 - 훌륭해요

Mathew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Reservations 님, 2023년 12월 26일
Talofa Lava Mathew, Thank you for your perfect scores regarding your recent stay with us. We hope you have taken back fond memories of the resort and Samoa as a whole. We do look forward to welcoming you back home. Thank you and kind regards

10/10 - 훌륭해요

Cecilia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing time with the family! The staff are helpful and friendly and the facilities are the best I have experienced in Samoa. The children loved the swimming pool and also kayaking!
2023년 12월에 3박 숙박함
답변 제공: Reservations 님, 2023년 12월 25일
Talofa Lava Cecilia, Thank you so much for your positive feedback and we hope you have taken back fond memories of the resort and Samoa and are already planning you return. We look forward to welcoming you home. Best regards.

8/10 - 좋아요

TESI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast buffet options. They have daily activities you can join in on - karaoke night was so much fun. Staff are friendly. Love the pool ❤️
2023년 12월에 2박 숙박함
답변 제공: Res 님, 2023년 12월 22일
Talofa Lava Tesi,Thank you for your scores regarding your recent stay with us. If there was any way we could have done things better to enhance your stay, we would to hear from you. We look forward to your return. Fa'afetai tele lava

10/10 - 훌륭해요

TEEVALE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2023년 12월 22일
Talofa Lava Teevale, We trust you have reached home safely and have taken back fond memories of the resort and Samoa as a whole. If there was any way we could have done things better, we would like to hear from you. We look forward to your return. Fa'afetai tele lava

10/10 - 훌륭해요

Jacque

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean environment
2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2024년 1월 29일
Talofa Lava Jacque, Thank you so much for your perfect scores on your recent stay with us. We are excited to share the news with our team and hope you had a memorable stay. If there was any way we could have done better to further enhance your stay, we would love to hear about it so that we can improved. We look forward to welcoming you home. Fa'afetai tele lava and best regards.

10/10 - 훌륭해요

Tali

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was amazing, awesome staff the pool area was amazing separate area for kids and adults, the beach area is beautiful everything you need like kayaking, floaters or what ever you need they have.
2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2023년 12월 15일
Talofa Lava Tali,Thank you so much for your perfect scores regarding your recent stay with us. We are happy to hear you enjoyed your stay with us and are hopefully planning your return. We look forward to seeing you all soon.Fa'afetai Tele Lava and best regards.

10/10 - 훌륭해요

Trisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for family short vacation.
2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2023년 12월 14일
Talofa Lava Trisha, Thank you so much for your perfect scores regarding your recent stay with us. We hope your stay was memorable and are already planning your return. if there was anything we could have done better, we would like to hear from you. We look forward to welcoming you home. Best regards

8/10 - 좋아요

Sili

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Reservations 님, 2024년 2월 8일
Talofa Lava Sili, Thank you for your scores on your recent stay with us. We hope you have taken back fond memories of your stay with us and are already planning your return. If there was anything we could have done to make your stay memorable, we would love to hear from you. Thank you once again and best regards.

10/10 - 훌륭해요

Karanina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2023년 12월 8일
Talofa Lava Karanina, Thank you for your perfect scores regarding your recent stay with us. We gather your stay was fun and memorable. We hope you are already planning your return. We look forward to welcoming you home. Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Reservations 님, 2023년 12월 5일
Talofa Lava, We are excited to recieve your perfect scores. We trust you have taken back fond memories of the resort and Samoa and are already planning your return. We look forward to welcoming you home.Faafetai tele lava.

4/10 - 별로예요

Morag

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Very friendly staff (Grace servings of a night time was outstanding), the spa and its staff were great, What we didn’t like was the party non family friendly atmosphere of a night time, loud music playing to very late at night ( very different to the previous times I have stayed there
2023년 11월에 4박 숙박함
답변 제공: Reservations 님, 2023년 12월 5일
Talofa Lava Morag, Thank you for your feedback regarding your recent stay with us. We sincerely apologise for the music at the bar as it was only to be at a good audible scale during the main entertainment times. Other than that, the music is to be on low or within a good volume range where patrons can converse with each other without shouting and also that the nearby rooms are not disturbed.We have escalated this to the Managers on duty during these times to ensure that the volume is controlled. We are happy to hear that the staff were friendly and that the spa team were memorable. We sincerely apologise for the inconvenience caused and do hope this does not marr your overall perception of your experience in Samoa and Taumeasina in general. We do look forward to welcoming you home. Kind regards

4/10 - 별로예요

Michael

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed Linen needs replacing, hair in bathroom sink and shower, noise from bar and band area noisy for adjacent units, food quality average. Bit of a hike if walking to town meaning transport required (not due to the distance but the to the heat for those not used to it), over all underwhelmed but few options in Apia itself.
2023년 11월에 2박 숙박함
답변 제공: Reservations 님, 2023년 12월 1일
Talofa Lava Michael, Thank you for your feedback regarding your recent stay with us. We sincerely apologise for the inconvenience caused and will have the team relook into the issues detailed. This has been escalated to the Head Of Departments Concerned and to improve on it. Room cleanliness and the noise level control at the bar area. We do hope that this does not marr your overall perception of Taumeasina and Samoa as a whole.Thank you once again and kind regards.

10/10 - 훌륭해요

May

2023년 11월에 1박 숙박함
답변 제공: Reservations 님, 2023년 12월 22일
Talofa Lava May, We are so grateful for your perfect scores regarding your recent stay with us. If there was any way we could have done things better, we would like to hear from you. We look forward to your return. Kind regards.

10/10 - 훌륭해요

Maria

2023년 11월에 2박 숙박함
답변 제공: Reservations 님, 2023년 12월 22일
Talofa Lava Maria, Thank you so much for your perfect scores regarding your recent stay with us. We hope you have taken back fond memories of Samoa and the resort as a whole. We look forward to your return. Faafetai tele lava.