숙박 시설 내 편의 시설/서비스

컨트리 인 & 스위트 바이 래디슨, 샌 안토니오 메디컬 센터, 텍사스 여행 후기


이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1348개 이용 후기 중 435개" "
평점 8 - 좋아요. 1348개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 1348개 이용 후기 중 200개" "
평점 4 - 별로예요. 1348개 이용 후기 중 162개" "
평점 2 - 너무 별로예요. 1348개 이용 후기 중 222개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

4/10 - 별로예요

NANA

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of wear and tear. Pictures aren’t accurate.
2024년 3월에 3박 숙박함

4/10 - 별로예요

Jeffrey

출장 여행
별로예요: 숙박 시설 상태 및 시설
It was a mediocre experience and hotel. The most disturbing issue is the beds were to short. I'm only 6' tall and my feet were hanging off the end of the bed.
2024년 3월에 3박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
We are sorry to read about your dissatisfaction. Please note that the description of the rooms notes that beds are full size.

4/10 - 별로예요

EDUARDO

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
For the Hotel to be Radisson I expected a nicer hotel. it was not very clean and old. Felt like I was staying at Motel 6. The headboard was torn, the toilet paper holder was broken, the shower was nice, carpet was very dirty in the room and so were the hotel floors.Pool also looked dirty.
2024년 3월에 1박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Please accept our apologies for not meeting your expectations. We hope to have a seconf oppurtunity in the future.

8/10 - 좋아요

Caitlyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for rating us 4/5! We look forward to any future travel.

4/10 - 별로예요

Antonio

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an old hotel that needs a refreshing.
2024년 3월에 1박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for your feedback, we will share with our management and ownership.

10/10 - 훌륭해요

Juan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying at this hotel breakfast sure had been updated
2024년 3월에 2박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for your feedback regarding your stay. We are happy to hear that you enjoyed your stay and our hot breakfast.

2/10 - 너무 별로예요

Tevin

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for your feedback.

2/10 - 너무 별로예요

Pablo

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for your feedback.

2/10 - 너무 별로예요

Antonio

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for your feedback.

2/10 - 너무 별로예요

James

2024년 2월에 11박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for your feedback.

2/10 - 너무 별로예요

karen

RUDE ASF STAFF, i get there tired after a long flight and the guy at front desk tell me that there’s only one reservation for me and that it’s cancelled and instead of trying to fix the problem or better explain and help me out he says “no there’s no reservation you’re not staying here” and when i say wait that can’t be i have my booking with me, he says “if you’re going to be argumentative you can leave” and the proceeds to tell me that there hotel is just no longer go to serve me after only 5 minutes of the conversation where he wouldn’t let me talk and verbally assaulted me
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Karen-We are sorry to read about your experience. We hope to have a future opportunity.

2/10 - 너무 별로예요

Michelle

I will never stay at this hotel again. The manager has horrible customer service. He doesn’t know how to speak to two customers in a professional manner he was vulgar and profane . He raised his voice to me after I reported two things that were stolen rather than resolving the issue with his staff he kicked me out of the hotel for accusing his staff of stealing. spent three weeks at this hotel spent over $1000 for this type of treatment. I will never recommend this hotel to anybody especially veterans.
2024년 2월에 3박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Michelle-Thank you for your feedback. We actually know what happen when speaking to you.

2/10 - 너무 별로예요

Michelle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is well-maintained and they have a wonderful breakfast buffet. However, I had two issues with the staff and the manager is horrible. Not a very kind individual. My cell phone stand was taken, and my food was taken their claiming that their staff would never steal my uncle delivered food to me at the front desk he left it for my room number when I got back to the hotel after a prior engagement I picked I went to the front desk to pick up my food and they had no idea what I was talking about. They said my uncle never delivered food. My uncle had a receipt for the food he even described but he was wearing a red T-shirt and the bag of food he had the receipt for the bag of food. It was times out 330 he dropped off the food at 3:45 And 4 o’clock he said he gave it to a gentleman at the front desk and disclosed my room number and he left. The manager said that he was the one at the front desk and another coworker and they never received any deliveries between that time 345 and 4 o’clock because the manager said that he left at 5 o’clock and no one delivered any food I contacted my uncle to confirm my uncle said yes I was there. I delivered your food. It’s a second time that my uncle has delivered food to me and the same room because I’ve been at this hotel for several weeks, I’m recovering from Covid and I was in the hospital. The manager argued with me. We were hot tempered. He kicked me out of the hotel, told me never to come back. Horrible customer service!!!
2024년 2월에 3박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Michelle-Thank you for your second review.

4/10 - 별로예요

Nicholas

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived , it was very dirty , trash down both hallways. In the room we had stains on the carpet , tears in the headboard , sheetrock missing in bathroom , none of the outlets worked , TV worked but was messed up on all the way down the left side.
2024년 2월에 3박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
We are sorry to read about your experience at our hotel.

8/10 - 좋아요

Ryan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great night with my boyfriend, room was clean and I was able to check in early. Highly recommend
2024년 2월에 1박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for your feedback.

8/10 - 좋아요

Mario

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really clean and excellent breakfast
2024년 2월에 1박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thak you for rating our hotel 4/5. We look forward to any future trips.

10/10 - 훌륭해요

H. A.

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to medical facility. easy access.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sanjuanita

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice
2024년 1월에 1박 숙박함
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for your feedback. We look forward to any future visits.

2/10 - 너무 별로예요

Ana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were cockroaches on the bed. Will never stay here again.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

jeremy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Eden

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I only stayed for one night, for some reason the room I stayed in was having some weird noises like an AC fan wouldn’t cut off. But other than that it was pretty good property decent price decent selection for the breakfast.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ruben

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best employees, great service
2023년 12월에 2박 숙박함

4/10 - 별로예요

Robert

No hot water in the morning. Had to give a $100 cash deposit for the room but they would not provide a receipt. Got the deposit back at checkout.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Robin T

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
room had poor maintenance as carpets were stained in several places. Window curtains were torn and did not close completely. Front staff at night were on phone to family and unresponsive to quests. I have cleaner water coming out of my septic system than was available for making tea in the morning. Had room reserved for two nights but only stayed one as we had no desire to remain in such an establishment. Never again.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Michael

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here! Upon arrival we were greeted by a very unhappy front counter worker. Later on in the night he almost got in a fight with a customer. The lobby has lamps and couches with stains on them. In the lobby! They aren’t trying to hide the dirty mess. Rooms are also dirty and stained filled. AC leaks water on the carpets and it smells like mildew. On top of all of this! Several cars were broken into and my car was left with damage. The owner said it happens all the time yet did not disclose this upon arrival. Spend the extra money and stay somewhere else.

2/10 - 너무 별로예요

Raúl

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sucia la habitación, el lavabo tapado, hormigas en la habitación y olia muy mal, el desayuno malo ni desayunamos y para acabar, insegura rompieron cristales de 4 autos y al mío le rompieron la manija busco un reembolso
2023년 12월에 1박 숙박함

4/10 - 별로예요

Juanita Jane 님, Mukilteo

별로예요: 청결 상태
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

robert

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ivan 님, BROWNSVILLE

좋아요: 청결 상태, 편의 시설/서비스
good customer service
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Carlos

가족 여행
좋아요: 청결 상태, 객실의 편안함
Delincuencia en el estacionamiento.
Lamentablemente no me fue muy bien, durante la noche de estancia mi vehículo fue abierto. Forzaron la manija de la puerta causando daños en la misma y se robaron algunas pertenencias. Afortunadamente solo fueron cosas materiales, mi familia y yo no sufrimos ninguna situación pero si fue un momento desagradable. Recibíos orientación de parte del manager del hotel pero nada que pueda remediar el hecho. Considero que deben reforzar la seguridad en el estacionamiento.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Pedro

가족 여행
별로예요: 편의 시설/서비스
Side exit does not allow you back in. Lobby smelled disgusting. Breakfast was decent but if you don't go early enough, there are no clean tables.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Tomas

2023년 12월에 1박 숙박함

8/10 - 좋아요

Francisco

가족 여행
좋아요: 청결 상태, 객실의 편안함
Buena la recepción, la limpieza, bueno el desayuno muy recomendable.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

GERARDO

2023년 12월에 1박 숙박함

8/10 - 좋아요

Ronald

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

SALVADOR

2023년 12월에 1박 숙박함

8/10 - 좋아요

Curtis

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Sunil

가족 여행
별로예요: 청결 상태, 객실의 편안함
Avoid if you can
Shower/water tap very slow, pretty much almost dead. Bed was not comfortable though linen provided were clean.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Alma

It was ok
2023년 12월에 1박 숙박함

8/10 - 좋아요

Ronald

Over all is good, just need the carpet updated
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Debra

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean place good job for the housekeeping
답변 제공: David Tomak, General Manager 님, 2024년 3월 26일
Thank you for rating us 5/5! We hope to see you again soon.

2/10 - 너무 별로예요

Delfina

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disrespect & overcharged, refused to give receipt, & Jose refused to even tell me amount of charges. He charged me 2 deposits and refused to tell me why. He denied it. I shied him the charges and did not acknowledge it.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tiffany

좋아요: 청결 상태, 객실의 편안함
The room was cleanly, check out at noon is greatly appreciated and loved the black out curtains.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Maricela

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jesus

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

2/10 - 너무 별로예요

Odelia

단체 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've been trying over and over to cancel my booking for both reservations. I talked to the hotel and they said it was fine... The second reservation on Dec 1st to the 2nd also was supposed to be canceled and i put it on a payment plan with Affirm and the hotel said i was supposed to cancel with you folks.. which I've been trying to do from Tuesday because my husband got really sick...
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Eboni

좋아요: 청결 상태, 객실의 편안함
Great stay
2023년 12월에 5박 숙박함

6/10 - 괜찮아요

Ariadna

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It is so old, and zero maintenance
2023년 12월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Stay wasnt the worse but nowhere near the best
Room had a bad smell to it , I went out and bought air fresheners. Also side door leading to outside never worked regardless of the time of day via key card entry, luckily someone out a stone outside to prop the door open if need be. Although there lies a possible security issue in itself
2023년 11월에 7박 숙박함

2/10 - 너무 별로예요

Kayla

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not recommend. My room was pretty gross. There were stains on the walls and carpet. There was also a large (approx 20"×12") wet spot near the central air unit. The unit was off (was not able to turn on) so not sure if it was related or not.
2023년 12월에 1박 숙박함