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엠버시 스위트 바이 힐튼 샌안토니오 에어포트 여행 후기

3.5 out of 5
엠버시 스위트 바이 힐튼 샌안토니오 에어포트
10110 U S Hwy 281 N, San Antonio, TX

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1478개 이용 후기 중 926개" "
평점 8 - 좋아요. 1478개 이용 후기 중 333개" "
평점 6 - 괜찮아요. 1478개 이용 후기 중 97개" "
평점 4 - 별로예요. 1478개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 1478개 이용 후기 중 58개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Hanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Youngsoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Taja C 님, 2018년 3월 26일
Thank you for your rating!

10/10 - 훌륭해요

Dana

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve stayed here twice and I will stay here again
2024년 4월에 2박 숙박함
답변 제공: Brandi 님, 2024년 4월 14일
That's great to hear! We appreciate your loyalty with us. Thank you for your positive feedback. :)

10/10 - 훌륭해요

CARLOS ALBERTO

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recién remodelado; limpio, personal qmable; excelente ubicación
2024년 4월에 5박 숙박함

8/10 - 좋아요

Justin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite was roomy and comfortable. The hotel is dated. The sofa bed really needs to be changed. Other than that our stay was comfortable.
2024년 3월에 2박 숙박함
답변 제공: Brandi 님, 2024년 4월 14일
We appreciate your feedback about your recent stay with us at Embassy Suites San Antonio Airport. We are happy to hear your suite was roomy and comfortable throughout your stay. Thank you for the honest feedback about the sofa beds. We hope you consider staying with us again in the near future. :)

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Brandi 님, 2024년 4월 8일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태
We were not given the room type that we paid for online. When we brought it to their attention we were told they were out of that room. They did move us to a king room that was a regular and not a suit. It was taken care of well
2024년 4월에 1박 숙박함
답변 제공: Brandi 님, 2024년 4월 8일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. I apologize you weren't given the room type you were confirmed. All our suites are suites at our property. :) I am happy to hear the situation was handled well by our staff. We do hope you consider staying with us again in the near future.

8/10 - 좋아요

Laura

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place! However, need to update the rooms. The ceiling on the hotel is being worked on. Great staff and food options.
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 4월 8일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We do appreciate your feedback regarding the rooms needing to be updated and ceiling of the hotel. Thank you for acknowledging our great staff and food options!

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 31일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. We are happy to hear everything was good during your stay. :)

10/10 - 훌륭해요

Susana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was great for us! Will be staying again in the future!! Totally recommended
2024년 3월에 2박 숙박함
답변 제공: Brandi 님, 2024년 3월 31일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. We are happy to hear your stay was great. We look forward to welcoming you back on your future stay. Thank you for spreading the word. :)

2/10 - 너무 별로예요

Javier

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A/c Heater never work. Flushing system in the toilets is European, it never changes the water properly. No position to fix any of these problems by the people in the front desk despite many days of pleading with them. The floor in the restroom was coming loose and apparently there was a painting on top of the toilet that was torn from the wall. I had to leave the hotel in advance to my check out. Because my daughter got sick because of the cold temperature in the room. Used to be a nice hotel but now is in bad shape. I will never stay here again

8/10 - 좋아요

Michelle

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Hard to locate on GPS due to being on a frontage road.
2024년 3월에 3박 숙박함
답변 제공: Brandi 님, 2024년 3월 31일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback regarding the GPS issues with locating our building. I will relate the message to upper management to see if they can resolve that issue.

6/10 - 괜찮아요

Nhan

2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 4월 22일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback.

10/10 - 훌륭해요

Robert

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need more food options at cocktail hour.
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 25일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback about our evening reception options. I will inform our F&B manager.

8/10 - 좋아요

Jay 님, San Angelo

Lousy parking. Otherwise, for an old property, it was just fine.
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 26일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback regarding our parking accommodations and property. We will use this information to help improve our future guest experience and satisfaction.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 숙박 시설 상태 및 시설
No coments
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 31일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback..

8/10 - 좋아요

Terry

2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 4월 21일
Thank you for sharing your feedback about your recent stay with us at Embassy Suites San Antonio Airport!

10/10 - 훌륭해요

Carlos Roberto

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excelente hotel
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 25일
Gracias por tomarse el tiempo para compartir sobre su reciente estadía con nosotros en Embassy Suites San Antonio Airport. Agradecemos sus comentarios.

2/10 - 너무 별로예요

Carolina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Brandi 님, 2024년 3월 22일
I am sorry to hear your stay with us wasn't a 5. What could we have done to make your stay better? We appreciate your feedback.

10/10 - 훌륭해요

James C. 님, Corpus christi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Easy, clean, good rate!
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 22일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We are happy to hear you experienced a clean environment with a good rate! We appreciate your feedback.

10/10 - 훌륭해요

Gabriela

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 22일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. Have a great night.

10/10 - 훌륭해요

Elsa

2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 4월 8일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport! We are happy to hear everything went well during your stay with us.

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Brandi 님, 2024년 3월 22일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback.

10/10 - 훌륭해요

Thuy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 14일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. We are happy to hear you enjoyed your stay. :)

10/10 - 훌륭해요

John

2024년 1월에 3박 숙박함
답변 제공: Brandi 님, 2024년 3월 12일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. We are happy to hear you enjoyed your stay with us.

10/10 - 훌륭해요

Mark

가족 여행
Construction of main lobby/ no signage to direct guests to a side entrance
2024년 3월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 22일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. I am sorry to hear how the construction of the lobby affected your stay.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Stayed in a suite and loved the extra space and separate bedroom from sitting area(living room). It was the same price as a regular room on a Tuesday night through Expedia
2024년 2월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 3일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We are happy to hear you loved the spacious suite you stayed in. We hope you stay with us again in the distant future.

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 3박 숙박함
답변 제공: Brandi 님, 2024년 3월 14일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. We are happy to hear you experienced an excellent stay!

10/10 - 훌륭해요

Jose 님, Mcallen

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bueno
2024년 2월에 1박 숙박함
답변 제공: Brandi 님, 2024년 2월 25일
Gracias por tomarse el tiempo para compartir sobre su reciente estadía con nosotros en Embassy Suites San Antonio Airport. Nos alegra saber que todo salió bien durante su estancia.

10/10 - 훌륭해요

Ruben

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great Customer Service
2024년 2월에 1박 숙박함
답변 제공: Brandi 님, 2024년 2월 25일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We are happy to hear you experienced great customer service from our staff! We appreciate your feedback.

10/10 - 훌륭해요

Erlyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionists need to be bilingual
2024년 2월에 2박 숙박함
답변 제공: Brandi 님, 2024년 2월 25일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback as it will help improve our guest satisfaction. Have a great day.

10/10 - 훌륭해요

Francisco

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff
2024년 2월에 2박 숙박함
답변 제공: Brandi 님, 2024년 2월 18일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. We are happy to hear you experienced excellent customer service from our staff!

10/10 - 훌륭해요

Lucy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, it was nearby everywhere we needed to go
2024년 2월에 3박 숙박함
답변 제공: Brandi 님, 2024년 2월 13일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. We are happy to hear our location was convenient for you throughout your stay with us. We hope you stay with us again. :)

2/10 - 너무 별로예요

Raquel 님, eagle pass

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was rude and not friendly at all.
2024년 2월에 1박 숙박함
답변 제공: Brandi 님, 2024년 2월 13일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. I am sorry to hear about the staff interaction you had with our staff during your stay with us. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us. We strive to provide gracious, engaging, and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

4/10 - 별로예요

Paula 님, hudson

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in need of renovation
2024년 1월에 2박 숙박함
답변 제공: Brandi 님, 2024년 2월 2일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback and will take them into consideration. We hope you stay with us again in the near future.

2/10 - 너무 별로예요

Raul

2024년 1월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 22일
I am sorry to hear your stay with us wasn't a 5. What could we have done to make your stay better? We appreciate your feedback.

10/10 - 훌륭해요

Melanie

2024년 1월에 1박 숙박함
답변 제공: Brandi 님, 2024년 3월 22일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Brandi 님, 2024년 1월 25일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We are happy to hear about your experience and appreciate your feedback. :)

10/10 - 훌륭해요

Barrington

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Brandi 님, 2024년 1월 22일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback!

10/10 - 훌륭해요

Yvette

2024년 1월에 2박 숙박함
답변 제공: Brandi 님, 2024년 1월 17일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback.

10/10 - 훌륭해요

Marcela Aide

가족 여행
좋아요: 청결 상태, 객실의 편안함
Muy recomendado
Super bien! Todo excelente
2024년 1월에 1박 숙박함
답변 제공: Brandi 님, 2024년 1월 12일
Gracias por tomarse el tiempo para compartir sobre su reciente estadía con nosotros en Embassy Suites San Antonio Airport. Agradecemos sus comentarios. Nos alegra saber que todo fue excelente durante su estancia con nosotros.

10/10 - 훌륭해요

Arturo

가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Brandi 님, 2024년 1월 12일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback!

10/10 - 훌륭해요

William

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
very please with this property. very clean, very friendly staff.
2023년 12월에 3박 숙박함
답변 제공: Brandi 님, 2024년 1월 12일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback about our property. We are happy to hear you experienced friendly customer service from our staff!

8/10 - 좋아요

Jessica A

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Brandi 님, 2024년 1월 12일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback.

10/10 - 훌륭해요

Eliseo

2023년 12월에 2박 숙박함
답변 제공: Brandi 님, 2024년 1월 25일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We are happy to hear about your experience. We appreciate your feedback.

6/10 - 괜찮아요

martha

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
El hotel está bien. Housekeeping muy malo, un día no nos limpiaron la habitación y otro día la limpiaron a medias ya que no tendieron el sofá cama, las sábanas estaban revueltas tal como las habíamos dejado. Muy mal su servicio de limpieza de habitación. El sofá cama incómodo y rechinaba mucho.
2023년 12월에 4박 숙박함

4/10 - 별로예요

Norman

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The made to order cook was rude and had the nerve to be drinking a can a beer behind station.
2023년 12월에 2박 숙박함
답변 제공: Brandi 님, 2024년 1월 7일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. I will ensure upper management is aware of your experience with our cook. I apologize for the customer service you received while placing an order.

8/10 - 좋아요

Hector Jose

2023년 12월에 1박 숙박함
답변 제공: Brandi 님, 2024년 1월 22일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. :)

4/10 - 별로예요

Jason

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
The booking was for 2 bedrooms with a king in one and 2 double beds in the other. One had a king and the other had only one double bed. I specifically book this setup since there are 5 of us so this was super inconvenient. Very unhappy with hotels.com
2023년 12월에 2박 숙박함
답변 제공: Brandi 님, 2024년 1월 2일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We are very sorry you didn't receive the room type you reserved through hotels.com. We hope you consider staying with us again.

10/10 - 훌륭해요

ESPERANZA BEATRIZ

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Brandi 님, 2023년 12월 31일
Thank you for taking the time to share about your recent stay with us at Embassy Suites San Antonio Airport. We appreciate your feedback. We hope you stay with us again! :)