레스토랑

엠버시 스위트 샌안토니오 리버워크-다운타운 여행 후기

3.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1641개 이용 후기 중 1017개" "
평점 8 - 좋아요. 1641개 이용 후기 중 328개" "
평점 6 - 괜찮아요. 1641개 이용 후기 중 153개" "
평점 4 - 별로예요. 1641개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 1641개 이용 후기 중 62개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Brenda 님, Tampa

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent choice
2024년 3월에 3박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 3월 26일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Robert

2024년 3월에 1박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 3월 26일
We are grateful that you choose Embassy Suites River Walk Hotel. We apologize for any lapse of service and only hope to host you again when your travels bring you back to San Antonio

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super nice & friendly. Great location, loved the river walk. Breakfast was delicious too!
2024년 3월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 3월 23일
Thank you for your kind words about your most recent visit to Embassy Suites Riverwalk, we are elated to hear you had such an amazing experience as that is what we strive for! We appreciate your business and look forward to hosting you again in the future.

10/10 - 훌륭해요

Savvanah

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had such a great experience at this hotel with my family. We were in proximity to everything. The valet was a little pricey but worth it. We actually didn’t drive as much because everything was in walking distance. Overall the breakfast was awesome, front desk and valet service had great service. We will definitely book the next time in San Antonio.
2024년 3월에 3박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 3월 23일
Thank you for your kind words about your most recent visit to Embassy Suites Riverwalk, we are elated to hear you had such an amazing experience as that is what we strive for! We appreciate your business and look forward to hosting you again in the future.

8/10 - 좋아요

Oscar

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: O'Brian B -Guest Relations Manager 님, 2024년 3월 21일
Thank you for sharing your feedback we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you again in the future.

8/10 - 좋아요

Perla

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice good area to stay at.
2024년 3월에 2박 숙박함
답변 제공: O'Brian B -Guest Relations Manager 님, 2024년 3월 21일
Thank you for sharing your feedback about your experience at the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you again in the future.

10/10 - 훌륭해요

Beatriz

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Our staying at the property was very nice, Bryan the front desk manager helped us with the issue we had with our room, he gives us a nicer room and was very helpful. The housekeeping staff Ana she was very nice and cleaned out our rooms really nice and very clean. I loved our staying and we looking forward to come back again soon to this property.
2024년 3월에 3박 숙박함
답변 제공: O'Brian B -Guest Relations Manager 님, 2024년 3월 21일
It’s wonderful to hear about your positive experience, Beatriz! We’re glad that guest services and the housekeeping team were able to make your stay enjoyable. Your kind words are much appreciated, and we can’t wait to welcome you back to the property in the future.

10/10 - 훌륭해요

Rosa

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I enjoyed our stay and staff was amazing.
2024년 2월에 2박 숙박함
답변 제공: O'Brian B -Guest Relations Manager 님, 2024년 3월 21일
Thank you for sharing your feedback about your experience at the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you again in the future.

8/10 - 좋아요

Eyob

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 3월 14일
Thank you for your good review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

6/10 - 괜찮아요

Francisco 님, Laredo

연인과의 여행
Habitaciones que ya necesitan una remodelación o por lo menos control de calidad.
2024년 3월에 2박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 3월 7일
Embassy Suites San Antonio Riverwalk thanks you for your business, we are sorry that it was only near perfect. We hope to get the opportunity to host you in the future when your travels bring you back to San Antonio.

10/10 - 훌륭해요

Richard

좋아요: 숙박 시설 상태 및 시설
Easy check in and great staff
2024년 2월에 3박 숙박함
답변 제공: Antoine M. - Front Office Manager 님, 2024년 3월 1일
We are happy to hear about the amazing trip of yours and are grateful that we could host you during your stay. We appreciate your business to the Hilton brand and look forward to hosting you again.

10/10 - 훌륭해요

luis

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 2월 29일
Thank you for your great review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future

6/10 - 괜찮아요

Joseph

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Your two-drink happy hour offers a 'second' class list of beverages. If you pay, another class of liquor (the only kind I chose to drink) is available while the 'free' drink is simply cheaper liquor.
2024년 2월에 1박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 2월 28일
Embassy Suites San Antonio Riverwalk thanks you for your business, we are sorry that it was only near perfect. We hope to get the opportunity to host you in the future when your travels bring you back to San Antonio.

10/10 - 훌륭해요

Cristhian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything was just right
2024년 2월에 1박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 2월 26일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Celso 님, Palmhurst

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice stay w my kids. Loved the location.
2024년 2월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 2월 25일
We are happy to hear about the amazing trip of yours and are grateful that we could host you during your stay. We appreciate your business to the Hilton brand and look forward to hosting you again

10/10 - 훌륭해요

Luis Horacio

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
답변 제공: Antoine M. -Front Office Manager 님, 2024년 2월 24일
Thank you for your great review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was close and within walking distance.
2024년 2월에 4박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 2월 20일
We are glad to hear that you liked our hotel’s location and that you were able to explore the nearby attractions. Thank you for your feedback and for staying with us. We hope to see you again soon and make your stay even better than the last.

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great spot close to downtown and the Riverwalk access…love breakfast in the morning and cocktails in the afternoon….hopefully next time I come all the construction will be done on the road….
2024년 2월에 3박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 2월 20일
Thank you for your lovely review and for choosing our hotel. We are happy to hear that you enjoyed our breakfast and cocktails. We apologize for any inconvenience caused by the construction on the road and we appreciate your patience and understanding. We look forward to welcoming you back soon and making your stay even more enjoyable.

10/10 - 훌륭해요

Vincent 님, Miami Beaxh

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at The Range was absolutely incredible!!!
2024년 2월에 2박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 2월 20일
We are thrilled to hear that you had an incredible experience at our hotel and that our staff made you feel welcome and comfortable. We look forward to hosting you again soon and exceeding your expectations.

10/10 - 훌륭해요

clifton

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the room layout and cleanliness.
2024년 2월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 2월 16일
Thank you for your great review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

6/10 - 괜찮아요

Jose

가족 여행
별로예요: 청결 상태
There was trash left in the room when we arrived. Additionally, there were small cockroaches around the room walls, bathroom and on the ceiling.
2024년 2월에 2박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 2월 14일
Embassy Suites San Antonio Riverwalk thanks you for your business, we are sorry that it was only near perfect. We hope to get the opportunity to host you in the future when your travels bring you back to San Antonio.

10/10 - 훌륭해요

Chinenye

연인과의 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice hotel. Great view from the 16th floor balcony. Amazing breakfast. Strategic location. Walkable distance to riverside shopping center and other beautiful places. Cost of parking is high though. Other than that, everything else is excellent.
2024년 2월에 4박 숙박함
답변 제공: O'Brian B -Guest Relations Manager 님, 2024년 2월 11일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Crystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great experience staying at this location.
2023년 12월에 2박 숙박함
답변 제공: Antoine M. - Front Office Manager 님, 2024년 2월 1일
We are happy to hear about the amazing trip of yours and are grateful that we could host you during your stay. We appreciate your business to the Hilton brand and look forward to hosting you again.

10/10 - 훌륭해요

MOUNIA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 1월 28일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 1월 27일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Janeth

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great family friends hotel. We enjoyed being on the river walk and having plenty of places to visit within walking distance.
2023년 12월에 2박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 23일
Thank you for your kind words about your most recent visit to Embassy Suites Riverwalk, we are elated to hear you had such an amazing experience as that is what we strive for! We appreciate your business and look forward to hosting you again in the future.

10/10 - 훌륭해요

Jeffrey Reese

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 23일
Thank you for your great review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

8/10 - 좋아요

Brenda

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was nice.
2024년 1월에 2박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 23일
Thank you for your great review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

4/10 - 별로예요

Leyton

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Got there and they wouldn’t valet my truck. Said it was to big. But have parked there in the past. They said the hotel no longer control’s that. It is 3rd party now. So asked for refund since we couldn’t park there. We were denied that. Asked for a manager. The guy said I am on duty and had no sympathy for our situation. Hotel was dirty. Had dirty plate by the elevator that set there two day. We have always loved staying there. Even proposed to my wife there. But never again
2024년 1월에 2박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 23일
We are grateful that you chose Embassy Suites Riverwalk and are sorry to hear that your stay was less than perfect. We apologize for any lapse of service and only hope to host you again when your travels bring you back to San Antonio

8/10 - 좋아요

Jun

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 20일
Embassy Suites San Antonio Riverwalk thanks you for your business, we are sorry that it was only near perfect. We hope to get the opportunity to host you in the future when your travels bring you back to San Antonio.

8/10 - 좋아요

Jeremy 님, Midland

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
2023년 12월에 3박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 1월 16일
Thank your review on the hotel. Your business to the property is much appreciated and we hope to welcome you back again in the future.

8/10 - 좋아요

Lisa R

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The happy hour was such an added bonus! And we loved the breakfast in the mornings--- both were unexpected and very much appreciated! We had a bit of a problem upon check-in due to booking through a third party, but all worked out!
2024년 1월에 3박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 15일
We are happy to hear about the amazing trip of yours and are grateful that we could host you during your stay. We appreciate your business to the Hilton brand and look forward to hosting you again.

10/10 - 훌륭해요

Delmy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 1월 27일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Carlos 님, Houston

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 15일
Thank you for your great review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelent
2024년 1월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 11일
Thank you for taking the time to rate your recent stay with us! We thank you for your business and look forward to hosting you again in the future.

10/10 - 훌륭해요

Ana

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty carpet and mold and out dated bathroom.
2024년 1월에 2박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 11일
We are grateful that you chose Embassy Suites Riverwalk and are sorry to hear that your stay was less than perfect. We apologize for any lapse of service and only hope to host you again when your travels bring you back to San Antonio.

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 1월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 11일
Thank you for your great review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

10/10 - 훌륭해요

Sikander

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great visit nice hotel nice area
2024년 1월에 4박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 13일
Thank you for your kind words about your most recent visit to Embassy Suites Riverwalk, we are elated to hear you had such an amazing experience as that is what we strive for! We appreciate your business and look forward to hosting you again in the future.

10/10 - 훌륭해요

Marcela 님, Houston

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Embassy suites is always a wonderful option, mostly because there is friendly courteous, smiling staff enjoying their work. Working together is reflected to optimize an excellent service
2024년 1월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 11일
We are happy to hear about the amazing trip of yours and are grateful that we could host you during your stay. We appreciate your business to the Hilton brand and look forward to hosting you again.

6/10 - 괜찮아요

Carl 님, Oklahoma City

가족 여행
We had stayed at this hotel three years ago. We returned because we considered this Embassy Suites to be one of the best we'd experienced. We frequent this chain because of its ability to accommodate couples with children. This time was very different. The property in and of itself is well maintained, and staff are friendly and helpful. The disappointments were the manager's reception, the breakfast, and housekeeping. During our previous trip, we experienced unlimited alcoholic drinks and an appetizer spread so extensive that it passed as a meal. This time we were limited to two complimentary drinks, and appetizers were a variety of Chex mixes. Some cheese and crackers were available, a few vegetables, but not every evening and not replenished to keep up with the crowd. Breakfast foods were mostly cold. Perhaps the buffet steam table is not used or just not working, but the food was cold. The second and third day I went to the omelet bar. I knew it would be hot because I watched the chef make it. It was delicious! But everything else was cold. Our first night we found no linens for the pullout couch. It took over 30 minutes to get them to us. I had to ask for more glasses in our room, and these were not supplied on a daily basis without my asking. We ran out of soft soap in the shower on the second day, the third day it was still empty. Worst was finding ants in the room, which I reported. Things happen, places change. It's just not the excellent hotel it was. It's average.
2023년 12월에 3박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 11일
Embassy Suites San Antonio Riverwalk thanks you for your business, we are sorry that it was only near perfect. We hope to get the opportunity to host you in the future when your travels bring you back to San Antonio.

8/10 - 좋아요

claudia

가족 여행
좋아요: 편의 시설/서비스
No free parking, prepare to pay $50 extra.
2024년 1월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 11일
Embassy Suites San Antonio Riverwalk thanks you for your business, we are sorry that it was only near perfect. We hope to get the opportunity to host you in the future when your travels bring you back to San Antonio.

10/10 - 훌륭해요

Jody

2024년 1월에 1박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2024년 1월 11일
Thank you for your great review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

8/10 - 좋아요

Addiel

2023년 12월에 4박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 1월 27일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Noe

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: O'Brian B. -Guest Relations Manager 님, 2024년 1월 27일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Joanna L

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: O'Brian B -Guest Relations Manager 님, 2024년 1월 8일
Joanna L, we appreciate the wonderful rating and Embassy Suites Riverwalk looks forward to hosting you again in the future. Thanks for the great review!

10/10 - 훌륭해요

Jeffery Eric

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Antoine M. -Front Office Manager 님, 2024년 2월 9일
Thank you for your great review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

8/10 - 좋아요

MANUEL

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: O'Brain B. -Guiest Relations Manager 님, 2023년 12월 31일
We're thrilled you enjoyed your time in San Antonio and got to see what the Riverwalk is all about. We look forward to hosting you again when your travels bring you back to San Antonio.

8/10 - 좋아요

Amber

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2023년 12월 30일
Thank you for the good review of the Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.

10/10 - 훌륭해요

Navy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean hotel and in walking distance to the river walk ,Alamo and many shops. The complimentary breakfast is very good. Staff is very friendly. My kids enjoyed the heated pool. I would definitely come back to this Hotel.
2023년 12월에 3박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2023년 12월 30일
Thank you for your kind words about your most recent visit to Embassy Suites Riverwalk, we are elated to hear you had such an amazing experience as that is what we strive for! We appreciate your business and look forward to hosting you again in the future.

10/10 - 훌륭해요

Chantel

단체 여행
좋아요: 청결 상태, 객실의 편안함
BEAUTIFULLL
Came here on a birthday trip with my friends and it was absolutely beautiful. I loved how they decorated for Christmas, it was so pretty and gave for lots of good photos! The room was really clean and very spacious with an amazing view of the riverwalk. The complementary breakfast was so delicious and the workers were very kind. I had such an amazing birthday trip and I’m very thankful that the hotel accommodated me and my friends very well.
2023년 12월에 2박 숙박함
답변 제공: Antoine M. -Front Office Manager 님, 2023년 12월 29일
Thank you for your kind words about your most recent visit to Embassy Suites Riverwalk, we are elated to hear you had such an amazing experience as that is what we strive for! We appreciate your business and look forward to hosting you again in the future.