Dear Value guest Thank you for taking the time to give us a review and Thank you for staying with us at the Quality inn Down Town San Antonio, we are glad to hear from you that you enjoyed your stay with us and we look forward to see you again.

Feliciano - Thank you for your feedback. Please come see us again soon!GM-DK

Juan - Thank you for your glowing review! We hope to see you again soon!GM-DK

Eduardo - I am sorry to hear of your experience. I will be looking into your stay further and will be reaching out to discuss.GM-DK

Oscar - I am sorry to see that your stay did not meet your expectations as this is not typical for our guests. Our guests love our staff and breakfast typically! If you decide to give us another chance in the future, we will make sure it is perfect.GM-DK

Veronica - Thank you for your awesome review! Happy to hear that you found value in our hotel, location and breakfast. We look forward to seeing you again soon!GM-DK

Pedro - Thank you for your perfect review! We look forward to seeing you again soon!GM-DK

Isidro - Thank you for your kind works. I will be sure to pass this on to our team! We look forward to seeing you again soon!GM-DK

Mary - Thank you for your review! Happy to hear your stay met your expectations and that our staff was helpful. We look forward to seeing you again soon!GM-DK

Sammy - We completely renovated the building in 2019 and are always looking for ways to make it even better. We hope you will give us another chance in the future!GM-DK

Muchísimas gracias Pablo! Nos da gusta que su experiencia fue una bueno. Nuestros esfuerzos de atender a todos que se queden en excelente forma es nuestra primera prioridad. Gracias por dar nos un revisa positiva ! Será bienvenido siempre!Pablo gracias de nuevo por escoger a nuestro hotel asta luego!

Thanks Carlos for your positive score! The entire staff also thank you and appreciate you sharing it! Come back and see us soon!Kind regards,Quality inn

Mandy - I am exceptionally sorry to hear of your experience as this is not typical for our guests. I have noted which room you stayed in and have our maintenance team working on it. Please reach out to tx920@stayatchoice.com so that we can discuss your stay further. GM-DK

Lily - I am sorry to see that your stay did not meet your expectations. We would like to make it right. Please reach out to tx920@stayatchoice.com. GM-DK

Frank - Thank you for your feedback. As no additional comments were left, we would like to discuss your stay with you further to see how we can improve for future guests. Please reach out to tx920@stayatchoice.com. GM-DK

Dayana - Thank you for your perfect review. I will be sure to pass your kind words on to our team. We hope you will come see us again soon!GM-DK

We’re very sorry to hear we did not meet your expectations , you're reviews help us improve and do better each day. So thanks Robert because without them we could not make changes for the better . Our guest are very important and providing a comfortable stay is our goal everyday.Once again im truly sorry we fell short with the cleaning aspect and short on the number of additional crib for your use, we will definitely work on that !Kinda regards,Quality inn

Thank you for taking the time to tell us about your stay with us. We are very sorry to here we did not meet your expectations. We strive to provide each and every guest with excellent customer service, feed back such as yours lets us now where we need to do better in to achieve that.Kind regards, Quality inn

We would not be able to grow and develop without feedback like yours, George, Although we’re disheartened by your experience, we’re grateful for your feedback so we can work with housekeeping department on this by retraining them so we can prevent from happening again and continue our mission in providing each of our guest with a good one . Thanks again George for letting us know and a huge Thanks for staying with us , hopefully you can give us another try . Please I encourage you to reach out to hotel directly so we can make this right!Kind regards,Quality inn

Ismael - Thank you for your perfect review. We hope you will come and visit us again soon!GM-DK

Angela,Thank you for your perfect review. Happy to hear you found our staff friendly and helpful. We look forward to seeing you again soon!GM-DK

Eduardo - Thank you for your positive feedback. We hope you will come and visit us again soon!GM-DK

Sandra - Thank you for your positive feedback! Happy to hear you found our location convenient. We hope to see you again soon! GM-DK

Krystal - Thank you for your perfect review. Please come and visit us again soon!GM-DK

Noe - Thank you for your perfect review! We hope to see you again soon!GM-DK

Thank you for your perfect review. Please come and see us again soon!GM-DK

Alejandro - Thank you for your feedback. As with most hotels nowadays, we offer room service every 3 nights, unless requested with our front desk staff. This should have been communicated to you and I apologize that it did not happen. If you decide to give us another chance in the future, we will make sure it is perfect.GM-DK

Thank you for your feedback. Happy to hear check-in was quick, staff was helpful, and our location convenient. Please come and see us again soon!GM-DK

Gilchrest - I sincerely apologize for your experience. This is not typical for our guests. I will be speaking with our team to see where we went wrong and how we can improve for future guests. I have also noted for our maintenance team to take a look at the room you stayed in. If you decide to give us another chance in the future, we will make sure it is perfect.GM-DK

Dalia - Thank you for your feedback! Please come and visit us again soon!GM-DK

Juan - Happy to hear you found your stay comfortable and ours staff welcoming. We hope you come and visit us again soon!GM-DK

Juan - Thank you for your feedback! We hope to see you again soon!GM-DK

Marjie - My sincere apologies. I will have a word with our team to make sure this not happen again. Happy to see that the rest of your stay went well. Please come visit us again soon!GM-DK

Juan - I am sorry to see that your stay did not meet your expectations. This is not typical for our guests. If you decide to give us another chance in the future, we will make sure it is perfect.GM-DK

Alvaro - Thank you for your feedback. Please come see us again soon!GM-DK

Alvaro - Thank you for your feedback. We are always looking for ways to improve. Please come see us again soon!GM-DK

Barry - Thank you for your perfect review! We hope you will come and see us again soon!GM-DK

Hi - Thank you for your feedback. We have since fixed our WiFi. Please come and visit us again soon!GM-DK

Jyoti - I am sorry to hear that your stay did not meet your expectations. This is not typical for our guests. If you decide to give us another chance in the future, we will make sure it is perfect. GM-DK

Emily - Thank you for your glowing review. Please come and visit us again soon!GM-DK