We are so sorry for your experience with us. We do have higher expectations than this for our property, and we will speak to our housekeeping to ensure we do better next time. Thanks for staying, and we hope you give us another try!

We do apologize for this inconvenience, hopefully you did get in touch with our front desk to have someone unlock it for you. Thank you for staying with us!

Thank you for staying with us!

We are still following Covid guidelines for health precautions. Every fourth day during your stay is when we go in and do a thorough cleaning unless asked otherwise. We do go in daily to change out towels and trash, unless of course there is a DND on the door. Thank you for staying with us!

Thank you for staying with us!

Thank you for staying with us!

Great to hear! Thank for staying with us.

Thank you for staying with us!

Thank you for staying with us! We look forward to seeing you again.

Thank you for staying with us!

We do apologize for not meeting your expectations. We do have a limited amount of cribs for our property, so we probably had them all in use at the time of your stay. Thank you for staying with us!

Hello Laura! Thank you so much for the time you spent in providing us with feedback on your stay. We look forward to providing you with excellent guest experiences in the future!

Hello Alex! Thank you so much for taking the time to provide us feedback on your stay! We aim for an excellent guest experience every single time and apologize we let you down! We look forward to turning those 6 stars into 10 with your next stay!

Hello Jeffrey! We would like to thank you for the time you sent to provide feedback to us on your stay. We are so glad that you found your stay with us really nice! we look forward to providing you with more positive experiences in the future!

Hello Eliborio! We would like to first thank you for taking the time to provide us with feedback on your stay! We are so happy you found your room was clean and bed comfortable and appreciated our front desk agents concern. We apologize that you found the hot water not great and we are looking into this immediately and will correct it asap! We aim for a great guest experience every time! Sorry to have let you down. We do look forward to making this up to you in the future!

Hi Diana! Thank you so much for the time you spent to provide us with positive feedback on your stay and our property. We are so happy you found our staff friendly and your room clean. We look forward to providing you with an excellent stay in the future!

Hallo Theodora! Wij danken u hartelijk voor de tijd die u heeft genomen om ons uw feedback te geven over ons eigendom en uw verblijf! We zijn zo blij dat u ons personeel vriendelijk vond en dat uw kamer schoon was. Wij kijken ernaar uit u in de toekomst een uitstekend verblijf te bezorgen!

Olá! Queremos agradecer-lhe pelo tempo que dispensou para nos dar um feedback positivo! Esperamos oferecer a você uma excelente experiência de hóspede em cada estadia!

Hi Patricia! Let us first thank you for taking the time to provide some valuable feedback to our property. We are so glad that you found your room was very clean and we do apologize that the bathroom size was not ideal and also for the issue of the AC not getting cold enough! We are looking into and correcting the issue as soon as possible! Our goal is to provide an excellent guest experience every time and are so sorry for letting you down! We hope you give us a chance to make it up to you in the future!

Hello Sergio! Thank you so much for the time you took to provide us with feedback on your stay. We are so glad you found our staff friendly and that you enjoyed your stay! We look forward to meeting/exceeding your standards again in the future!

Hello Sandra! We want to thank you very much for the time spent in providing us feedback on your stay! We are so glad you enjoyed your stay. We look forward to continuing providing great experiences in the future!

Hi Jimmy! Thank you for your review, we greatly appreciate the time you have taken to provide us with your great rating! We look forward to having you again as a guest in our hotel!

Hi Maria! We are so glad you enjoyed your stay! We appreciate that you took the time to provide us positive feedback on your experience!