외관

라킨타 인 바이 윈덤 샌안토니오 마켓 스퀘어 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1201개 이용 후기 중 459개" "
평점 8 - 좋아요. 1201개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 1201개 이용 후기 중 221개" "
평점 4 - 별로예요. 1201개 이용 후기 중 111개" "
평점 2 - 너무 별로예요. 1201개 이용 후기 중 102개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Leslie 님, Montreal

Good location.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Genaro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Kevin

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We visited that hotel three years ago and our experience was different. We loved our stay that time. However, during our recent visit, we noticed that the hotel is in need of renovation and some maintenance work needs to be done. Despite this, we had a good experience overall, considering the price.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 1박 숙박함

4/10 - 별로예요

Carlos

별로예요: 숙박 시설 상태 및 시설
Ac was either running all the time or it had to be unplugged to stop it …
2024년 4월에 1박 숙박함

4/10 - 별로예요

Roger

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff here was great. Although it's downtown and near attractions the area didn't feel safe to me, obviously subjective . The hotel could use some upgrade and attention to cleanliness .
2024년 2월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 22일
Dear Roger, Thank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry we would like to apologize for the inconvenience you experienced during your visit. Your feedback is important to us . Please rest assured that we have taken all the necessary steps to correct the situation. We hope that you will give us another opportunity to serve you in the future. Thank you again for bringing this matter to our attention. Best, Liza C. Front Desk Manager

8/10 - 좋아요

Suzanne 님, El Paso

연인과의 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didnt mind that the hotel was a bit run down. For the cost and location it is worth it in my opinion. Dont believe whatever youre looking at as far as the way the rooms look on expedia. They make it like theres enough room for 5 people. Theres not. Staff was great and we didnt have any problem besides the room lacking space for 5 people and the bathroom being very,very small and claustrophobic.
2024년 4월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 21일
Dear Suzanne, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!Sincerely, Liza C. Front Desk Manager

6/10 - 괜찮아요

Sophia L

연인과의 여행
좋아요: 직원 및 서비스
Its an older property and our room key would have to be rekeyed/programed everyday which was annoying.
2024년 4월에 6박 숙박함
답변 제공: Liza C. 님, 2024년 4월 19일
Dear Sophia, Thank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry we would like to apologize for the inconvenience you experienced during your visit. Your feedback is important to us . Please rest assured that we have taken all the necessary steps to correct the situation. We hope that you will give us another opportunity to serve you in the future. Thank you again for bringing this matter to our attention. Best, Liza C. Front Desk Manager

6/10 - 괜찮아요

Celia 님, Watsonville

단체 여행
좋아요: 직원 및 서비스
The staff was very nice and friendly. Our room was clean, quiet and comfortable. The area felt safe. The outside, buildings, door, walkways were dirty and unkept. The facility needs to be painted.
2024년 4월에 3박 숙박함
답변 제공: Liza C. 님, 2024년 4월 19일
Dear Celia, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

CRISTY

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Location
2024년 4월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 16일
Dear Cristy, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Sincerely, Liza C. Front Desk Manager

8/10 - 좋아요

Inna

2024년 4월에 4박 숙박함
답변 제공: Liza C. 님, 2024년 4월 19일
Dear Inna, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!Best, Liza C. Front Desk Manager

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff were the greatest. The facilities are older and need some renovations. The location was great for us, close to Mexican Marketplace and numerous Mexican restaurants. The trolley and local bus stops right out front.
2024년 4월에 6박 숙박함
답변 제공: Liza C. 님, 2024년 4월 16일
Dear Richard, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Sincerely, Liza C. Front Desk Manager

8/10 - 좋아요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s reasonable and average to stay here. The breakfast, they offered boiled eggs instead of scrambled eggs along with sausage, toasts, muffins, cereals, yogurts, make your waffles. They have 4 different kinds of juices. The foods are kept on restock and clean The property is in good condition. Staff are friendly and attentive.
2024년 4월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 15일
Dear Heidi, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area! Sincerely, Liza C. Front Desk Manager

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The main drawback was a that the bed was noisy when I moved around but, overall, the room and amenities were adequate.
2024년 4월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 15일
Dear James, Thank you for taking the time to tell us about your stay. I have passed your comments along to our maintenance department so we can get that taken care of. We're very sorry to hear that you had this issue. We appreciate your feedback and hope to have the chance to better serve you in the future. Sincerely, Liza C. Front Desk Manager

10/10 - 훌륭해요

ALAIN 님, NEUVILLE DE POITOU

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel très bien placé et d'un très bon rapport qualité/prix. Personnel à l'écoute.
2024년 4월에 3박 숙박함
답변 제공: Liza C. 님, 2024년 4월 15일
Chère Alain, Merci beaucoup pour la note positive. Nous apprécions grandement votre soutien et sommes ravis de savoir que vous avez vécu une expérience incroyable avec nous. Nous nous efforçons toujours de fournir un service de qualité et de satisfaire nos clients. Nous avons hâte de vous revoir parmi nous! Sincèrement, Liza C. Réceptionniste

4/10 - 별로예요

Jorge

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place needs TLC. The room was dirty and hadn’t been cleaned properly.
2024년 4월에 3박 숙박함
답변 제공: Liza C. 님, 2024년 4월 13일
Dear Jorge, Thank you for taking the time to leave a review. Comments like yours help us better serve our guests, and I am sorry to hear that you had an issue with housekeeping. Please be assured that we are taking appropriate steps to identify the problem in order to avoid it in the future. Best, an issue with housekeeping. Please be assured that we are taking appropriate steps to identify the problem in order to avoid it in the future. Best, Liza C. Front Desk Manager

6/10 - 괜찮아요

Paula

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff made the stay. The property needs a lot of tlc. Carpets are dirty and molding in bathroom was coming off.
2024년 4월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 15일
Dear Paula, Thank you for taking the time to tell us about your stay. I have passed your comments along to our maintenance department so we can get that taken care of. We're very sorry to hear that you had this issue. We appreciate your feedback and hope to have the chance to better serve you in the future. Sincerely, Liza C. Front Desk Manager

10/10 - 훌륭해요

Marie 님, Brampton

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Situated in a good location. 20 minute walk to the river walk and the Alamo.
2024년 4월에 2박 숙박함
답변 제공: Liza C. 님, 2024년 4월 15일
Dear Marie, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Sincerely, Liza C. Front Desk Manager

10/10 - 훌륭해요

celeste

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean very friendly
2024년 4월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 15일
Dear Celeste, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!Sincerely, Liza C. Front Desk Manager

8/10 - 좋아요

Orlanda

연인과의 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Just OK.
2024년 4월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 15일
Dear Orlanda, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 15일
Dear John, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Sincerely, Liza C. Front Desk Manager

6/10 - 괜찮아요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The breakfast was the worst they didn't even have milk for my kids to eat their cereal and my husband and son said the ladies putting out the breakfast were rude to them as well
2024년 3월에 4박 숙박함
답변 제공: Liza C. 님, 2024년 4월 10일
Dear Stephanie, hank you for choosing our hotel and for bringing this matter to our attention. We are truly sorry we would like to apologize for the inconvenience you experienced during your visit. Your feedback is important to us . Please rest assured that we have taken all the necessary steps to correct the situation. We hope that you will give us another opportunity to serve you in the future. Thank you again for bringing this matter to our attention. Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

Omar Ignacio 님, Midland, tx

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo está muy bien recomendable
2024년 3월에 2박 숙박함
답변 제공: Liza C. 님, 2024년 4월 2일
Dear Omar, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area! Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 2일
Dear Lisa, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

Sesar

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Second time here will stay every time.
2024년 3월에 3박 숙박함
답변 제공: Liza C. 님, 2024년 4월 2일
Dear Sesar, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

Myrna 님, Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older but well maintained.
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 2일
Dear Myrna,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager.

8/10 - 좋아요

Daniel

단체 여행
Correct
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 2일
Dear Daniel, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C Front Desk Manager

10/10 - 훌륭해요

Emilia Nazareth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Está muy bien. Además está muy cerca del centro
2024년 3월에 4박 숙박함
답변 제공: Liza C. 님, 2024년 4월 2일
Dear Emilia, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us! Best, Liza C, Front Desk Manager

8/10 - 좋아요

kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is right across from the Historic Market Square. There are lots of places to eat and shop there. It was appx a mile walk to Alamo and Riverwalk too!! This made the location perfect for us to just park and enjoy the area. Staff was super friendly! Check in was a breeze and they gave us a lot of recommendations for things to do in the area. The room was clean and comfortable which is all we wanted so for the price it couldn't be beat. It's not new but that's not what we needed. The grounds were also clean and well kept. Would stay here again for sure!
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 2일
Dear Kimberly, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area! Best, Liza C Front Desk Manager.

10/10 - 훌륭해요

Hope 님, Mason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I stayed for two nights and were pleased. The room was clean, bed was comfortable, had shampoo/bar soap/coffee. The fridge worked. We have no complaints.
2024년 3월에 2박 숙박함
답변 제공: Liza C. 님, 2024년 4월 2일
Dear Hope, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager

2/10 - 너무 별로예요

Rebecca Y

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 3월 25일
Dear Rebecca, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your feedback and hope to have the chance to better serve you in the future. Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La propiedad perfecta limpio los cuartos cama baño
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 2일
Dear Laura, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Best, Liza C. Front Desk Manager

2/10 - 너무 별로예요

Jack

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had a terrible smell from the carpet, like an old rotten socks, the staff said that they will clean the carpet but that didn’t help. If you are searching for a comfortable night this is not the right place. Otherwise, it’s close to the market and transportation accessible.
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 3월 25일
Dear Jack, We would like to offer our sincere apologies for the inconvenience you experienced during your recent stay at our hotel. We understand how frustrating it can be when things do not go as planned, and we are truly sorry that we were not able to meet your expectations.Thank you for bringing this matter to our attention. We have taken note of your comments and will work to improve our services in the future.

4/10 - 별로예요

Emma

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 3월 25일
Dear Emma, We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

Mahesh

가족 여행
좋아요: 직원 및 서비스
Good
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 3월 22일
Dear Mahesh, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us! Best, Liza C Front Desk Manager

2/10 - 너무 별로예요

Francisco

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was not allowed to change my check in date for another date very inconvenient
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 3월 22일
Dear Francisco, We are sorry for the inconvenience you experienced during your stay at our hotel. It was not our intention to disappoint you in any way. Unfortunately, we were unable to accommodate your request due to you booking though a third-party reservation site. All changes must go through the booking agency you booked with, the hotels do not have access to change arrival and departure dates. feedback like yours helps us improve the experiences of future guests. Best Liza C.

4/10 - 별로예요

Ronald

답변 제공: Liza C. 님, 2024년 3월 22일
Dear Ronald, We are very sorry for the inconvenience that you experienced during your stay with us. Your satisfaction is always our top priority, and we would like to offer our sincerest apologies. Best Regards, Liza c

10/10 - 훌륭해요

Oscar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 3월 22일
Dear Oscar, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager

4/10 - 별로예요

Betty 님, Dallas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Liza C. 님, 2024년 3월 22일
Dear Betty, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

Alfredo

가족 여행
좋아요: 편의 시설/서비스
No hot water for showers
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Alfredo,Thank you for your recent stay and for sharing your experience here with us. I apologize that there was not any hot water for a shower. I will be sure to share your feedback with maintenance so we can correct this issue. Thanks again for your time. Sincerely,Tiffany BGeneral Manager

4/10 - 별로예요

Saul

2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 4월 10일
Dear Saul, We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Best, Liza C. Front Desk Manager

6/10 - 괜찮아요

Regina

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 3월 22일
Dear Regina, Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests. We hope you choose La Quinta by Wyndham for any future travel needs. Best, Liza C. Front Desk Manager

4/10 - 별로예요

Milton

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room was not good because the bed was in bad condition and hard to sleep in and our 14 year old granddaughter had to sleep on the floor because they did not have a roll a way bed that we requested when we made reservations. No telephone and the airconditioning did not work. Room is over priced for it's condition and needs a good makeover. The staff working there when we arrived were very good.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Milton,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns. Sincerely,Tiffany BGeneral Manager

10/10 - 훌륭해요

Jazmin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean and nice and convenient
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Jazmin,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. It is always a pleasure to receive positive feedback.I am pleased to hear that your room was clean and that you enjoyed our location. I will share your review with our team, who I am certain will be encouraged by your comments. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany BGeneral Manager

10/10 - 훌륭해요

perla 님, league city

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 3월 22일
Dear Perla, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Liza C. 님, 2024년 3월 22일
Dear Anna, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best, Liza C. Front Desk Manager

6/10 - 괜찮아요

Mary

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Loud. People hanging around outside. Snack machine broken.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Mary,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Market Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns.Sincerely,Tiffany BGeneral Manager

2/10 - 너무 별로예요

Frances

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn’t stay there. They treat customers like criminals that need to be watched. They told me that they were doing me a favor by staying there. And there is a guy that works the front desk that is rude and when there is a situation he says he’s going to call the police. So I did and then they resolved the issue, but the man who caused the situation ran in the back room and let the head of housekeeping his mouthpiece. My room was immaculate and that pissed everyone offf.
2024년 3월에 2박 숙박함
답변 제공: Liza C. 님, 2024년 3월 14일
Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests.

2/10 - 너무 별로예요

Frances

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not stay here unless you want to be constantly told that you are lucky that they allow you to be there. They also threaten to call the police as the very slightest misunderstanding. My debit card was put under the management door making with a promise of getting it at 7am he next day. I went to get it after that time only to be told that it was the mangers day off making it unavailable to me when promised. I let them know that ti I needed it that day and I guess my tone was insulting the man on duty and he threatened to call the police and said yet again that Ishould be lucky tovsybe grateful they are “allowing me to see stay ther, to calm fdldoen overn. This man then un
2024년 3월에 2박 숙박함
답변 제공: Liza C. 님, 2024년 3월 14일
Thank you for taking the time to review our property; feedback like yours helps us improve the experiences of future guests.

6/10 - 괜찮아요

rebecka

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Lots of construction surrounding hotel. Suppose to last 2 more years
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Rebecka,Thank you for your recent stay and for sharing your experience here with us. I apologize for all the construction around the downtown area.Sincerely,Tiffany BGeneral Manager