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베이몬트 바이 윈덤 샌안토니오 사우스파크 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 샌안토니오 사우스파크
7202 South Pan Am Expressway, San Antonio, TX

이용 후기

3.4
평점 10 - 훌륭해요. 1000개 이용 후기 중 61개" "
평점 8 - 좋아요. 1000개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 78개" "
평점 4 - 별로예요. 1000개 이용 후기 중 150개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 664개" "

3.2/10

청결 상태

4.8/10

직원 및 서비스

3.2/10

편의 시설/서비스

3.2/10

숙박 시설 상태 및 시설

3.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Juan

I was supposed to get a refund because they miss up on my room. But have not agot a refund. Then they told me today i have to call u for refund
2024년 3월에 1박 숙박함
답변 제공: Mgr 님, 2024년 3월 22일
Hello JuanWe would be happy to take care of your refund but unfortunately you have to go through Expedia as you made a reservation with them. they will contact us and we can resolve this issue.

2/10 - 너무 별로예요

Mirian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Janie

Bath towels were to small. First room I had, had no TV or phone. They give me another one. Had a couple of roaches In room. Other than that I had a good night sleep.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Stephanie

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Elianna

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Desiree

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place has alot bad vibes it was extremely creepy no towels or blankets in the our room
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Maria Concepcion

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pesima Experiencia y pesimo servicio
En la Recepción no había nadie al Pendiente tuvimos que esperar 10 minutos a que saliera 1 persona Atendernos, la Habitacion sucia, Alfombras manchadas, sabanas de las Camas pintadas, no tenian cobijas ni almohadas extra, el Estacionamiento con Basura y mal Olor, no estuvimos ni 10 minutos y regresamos a la Recepción y otra ves a esperar a que saliera alguien atendernos, le comentamos que no ibamos a tomar la Habitacion por las condiciones de higiene y el estado de la misma, a lo cual solicito el Reembolso del Costo de la Reservacion, Porfavor
2023년 12월에 2박 숙박함

4/10 - 별로예요

Jose Alfonso

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property doesn’t match the pictures of the place. Our room didn’t have a TV, the furniture was broken, the drawers didn’t work.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lavette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Ricardo Daniel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pésimo servicio
Pésimo servicio. No funcionaban 2 luces.. no había toallas (se pidieron y dijeron que no tenían) No pusieron accesorios para cuidado...ni siquiera papel de baño que también se pidió
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Andrea

Horrible
The room had no pillows, tv or covers on the bed. Roaches wete climbing on tbe way.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Cesar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Angela

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its very infested
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was there for one night only and it was the worst hotel room I’ve ever been. Nothing was clean, there were insects in the restroom. The blankets were dirty, the restroom was dirty everything was really bad. It said they had breakfast and they don’t!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Leonardo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It smelled really bad and corridors smelled like MariJuana, cracked walls, raunchy foul smelling sheets! Checked right out soon as I got to the room! How could you guys even sponsor this place it was skiddish nasty and I did not want to be there I got a refund asap n got outta there!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Rodolfo

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff does the best they can with what they have. The property is in total abandon: Faucets leak, heater didn't work, pebbles on the worn-out carpet, bathroom door frame is coming apart, bathtub is stained from the constant leaking.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Eric

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

LUIS ENRIQUE

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las habitaciones en mal estado, olían a humedad y cigarro. El colchón estaba hundido y en el baño no servían los focos, pusieron lámparas para suplirlos, ni si quiera nos quedamos y huimos de ahí
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No les recomiendo este lugar pésimo
Las sábanas están manchadas de sangre las toallas no están limpias no hacen limpieza diaria la bañera tiene manchas cafés en los bordes hay cucarachas las escaleras huelen horrible no hay teléfono para llamar a recepción y no hay recepcionista solo una persona encargada que pasa casa 5-10 minutos y con una actitud pesima no les recomiendo este lugar bajo ninguna circunstancia.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Tynika

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not like anything about this property it is horrible my kids were crying to stay here by themselves really quick while I run across the street to get food I don't like it is horrible
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Pedro

The location and availability of rooms is why I choose to stay here. However, clean towels where not available because lack of inventory. I have and continue to ask for a refrigerator. I have access to a microwave in the lobby.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Felix

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For starters there was no tv in my room! There were drawers missing from the dresser! The bed had no pillows! And to top it off I didn’t even sleep there and couldn’t get my money back
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Moises

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is a dump. I walked in and walked right back out of there. They didn't refund me my payment either. Terrible place should be condemned...
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Tina

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No towels. Rats and roaches. Unsavory individual s outside of property and watching you at all time. Do not stay here. Worst place ever
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Thank you for being our guest.

2/10 - 너무 별로예요

Roger

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of shady characters in the area Rooms were an eyesore would not recommend for anyone to stay at that hotel
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Nena

별로예요: 청결 상태, 숙박 시설 상태 및 시설
:(
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roach Motel
This Place needs to be shut down. The pictures online are nothing what it looks like. Drug deals happening out in the open. I dont think half the people there actually paid to stay there. i dont know... this place sucks. no light bulbs in the room... smelled and dirty carpet. Roaches.... nope!!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Natalia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yo reserve con ustedes ara el día 21 de octubre 2023 y resulta que cuando llegue a el hotel me dicen que no hay habitaciones disponibles eran 2 estoy enojada porque ya me descontaron el dinero de mi cuenta y quiero por favor que alguien se comunique con migo 4095090244 para ver cómo podemos resolver este problema , donde se me hizo el cobro de dos habitaciones y me dieron nada , ya no pude camelar en la aplicación porque dice que ya se hizo cheek in ! Tengo mi número de intinerario 72682734497472 Me vi en la forzada necesidad de rentar otras dos habitaciones en otro hotel , con mi familia, y exigí un reembolso , porque grabe un vídeo acerca del problema que paso la noche de ayer sábado 21 de octubre. Espero y se puedan contactar con migo gracias
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Zobeida

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pesimo lugar lleno de cucarachas, las camas sucias y no tenian almohadas las escaleras para subir a la habitación con olor a orina, realmente un lugar que no merece que este en su plataforma
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Patricia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Greg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Infested
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ready for the wrecking ball.
First room card reader on door dead. Disabled vehicles around lot. Second room carpet wet and mildewed air conditioner draining into room. Burn marks all over bathroom fixtures. Furniture broken. Worst room I’ve ever stayed in. Have booked two worse but didn’t stay. Released to have cadilletic converter still on my car next morning.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Karla

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible. Destruida descuidada sucia deberian cerrarlo
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Nina

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

christine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I left without staying. The room smelled awful, there were no towels and the bed was bad. People were yelling outside and the walkway had a coating of moss from a leaky ac. Paint was falling off everywhere. Carpet was stained and gross. Nothing looked clean. And this was a Wyndham hotel?
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Yvonne

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property shouldn't be open. The room had a moody smell. The door lock was broken so they put abig stick so the customer can secure the door. The rooms has no towels, snd and shampoo. The lights were broken the room was not clean. The bed has only a blanket sheet and 1 pillow per bed. The mattress was brown and the carpets smell soooo bad. The next room guess were having a party, loud music and noise until 5 am. I reserved 3 nights. I spend only 1 and moved to another hotel.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

ricardo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Elizabeth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Could have been worse
Staff was nice. The room could have been cleaner.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for being our guest. We hope to see you soon.

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Mayra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It wasnt good we didnt even stay..We get there and try to pay with card and card machine wasnt working had to look for an ATM to withdraw.. I return to continue with check in and I had requested 2 room for my stay, but the rooms were in opposite sides of the building.. so I went ahead and downgrade one of the rooms so we could have our room closer to each other... One of the rooms as soon as I opened the door I saw cockroaches running behind the the mirrors.. I walk to the second room and the floor was dirty and mucky and smelled like smoke when I had requested a non smoking rooms...I went back to the reception to request a refund... and had to search las minute for another hotel so my family and I could rest
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Miguel 님, Midland

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay away from this place. I can’t believe how they passed the city regulations. People selling weird stuff around, broken glass on carpet, no lights on bathrooms. We tried 2 different rooms. They were BAD. Rooms smell like sewer.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Kristen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just don’t.
The room looked clean , but wasn’t clean at all. Cockroach’s everywhere in the restroom and room. Crackheads outside our door literally arguing, and other drama. Just don’t. Look somewhere else, seriously.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Miriam

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting isn't enough to describe this place. How it is still running is very questionable. Not a healthy establishment whatsoever.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

vero

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
En la reservación decía desayuno incluido y No tienen cafetería. huele muy mal la habitación a orines. El personal de la noche atendió bien pero el de la mañana no In the reservation it said breakfast included and they do not have a cafeteria. The room smells very bad of urine. The night staff served well but the morning staff did not.
2023년 9월에 1박 숙박함
답변 제공: General Manager :) 님, 2023년 9월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Concetta

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed
When we arrived there were 3 strange looking men walking around the hotel and one woman sitting outside making "arrangements" for the evening. The woman at the desk was nice, gave me a key, I went to the room and there were cracks in the sink area, bathtub dirty, overall kind of sketchy. Two of the rooms upstairs had duck tape on the windows. I went back to the office and asked for my money and back and the clerk nicely returned it. I felt bad that she even worked there. We left and went to a different hotel.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Hector Abdon

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is awful. You must consider to delete from your stay options !!!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

GUILLERMO

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pesima experiencia
Fue algo terrible. Hotel sucio, espantoso, sin alimentos, nos cobraron como si tuvieran los mismos y nada mas nada. Era un asco el hotel olia a orines. Era un hotel de paso. Las sabanas sucias.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

edgar

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place looks nothing like the pictures. The pool is empty and in a dark dingy corner, the room we were given smelled moldy, sheets were stained, holes in wall, dresser had a broken drawer, carpet was filthy. Bunch of sketchy old cars in the parking lot. Stairs smelled like urine.
2023년 8월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태
Terrible room condition smell nasty and rouches around
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.