숙박 시설 정면

라 퀸타 인 & 스위트 바이 윈덤 샌안토니오 메디컬 센터 노스웨스트 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 2926개 이용 후기 중 1608개" "
평점 8 - 좋아요. 2926개 이용 후기 중 751개" "
평점 6 - 괜찮아요. 2926개 이용 후기 중 292개" "
평점 4 - 별로예요. 2926개 이용 후기 중 145개" "
평점 2 - 너무 별로예요. 2926개 이용 후기 중 130개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: Chale 님, 2019년 10월 8일
Thank you for taking the time to provide a rating.

10/10 - 훌륭해요

Ramon

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Customer Service & Very Clean
2024년 4월에 2박 숙박함
답변 제공: Nancy 님, 2024년 4월 15일
Thank you for your feedback. We are very happy to read that you enjoyed your stay, Ramon. We hope to see you again soon.

10/10 - 훌륭해요

Jean

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Like staff at check in - she was super friendly and efficient! :-)
2024년 4월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 15일
We are delighted to read the review of your stay. It was our pleasure to host you, and we hope to see you again whenever you return to our exciting area, Jean.

10/10 - 훌륭해요

Luz

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and nice hotel to stay with family and my family love the breakfast
2024년 4월에 2박 숙박함
답변 제공: Nancy 님, 2024년 4월 15일
Thank you for rating your stay at La Quinta San Antonio Medical Center NW, Luz. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.

10/10 - 훌륭해요

Alfred

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very kind. Enjoyed free breakfast too. Some items were biscuits and gravy, fried eggs, scrambled eggs, cereal, baked goods area, and waffles. Every day is different. Only thing that I didn't enjoy was that there wasn't much walkable places (15 minute radius) around the hotel, but that's not something the hotel is in control of.
2024년 4월에 4박 숙박함
답변 제공: Nancy 님, 2024년 4월 15일
Thank you for your recent visit and excellent review. We are really delighted to hear about your experience, as we strive to make every guest's visit memorable, Alfred. Thank you so much for choosing our hotel. We hope to have the opportunity to serve you again soon.

8/10 - 좋아요

Momar

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Nancy 님, 2024년 4월 15일
Thank you for taking the time to rate us, Momar. We look forward to seeing you again soon. Have a great day!

2/10 - 너무 별로예요

Emigdia

No pudimos viajar causas de fuerza mayor
2024년 4월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 12일
Thank you for your feedback, Emigdia. I am unsure about a Force Majeure situation recently or how that would have affected your stay with us, but please accept our apologies for not living up to your expectations.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and accommodating front desk staff at check in. Clean and efficient fitness center. Very comfortable and quiet room. Couldn’t be happier.
2024년 4월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 10일
Thank you for your feedback, Stephen. We are very happy to read that you enjoyed your stay and appreciate you. We hope to see you again soon.

10/10 - 훌륭해요

Charles

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff. Very courteous and attentive. Rooms very clean and extremely quiet. Just a great place to stay.
2024년 4월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 10일
Thank you for your 5-star rating and kind words, Charles! We are happy you loved your stay. We hope to see you again soon.

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, nice sized rooms and excellent breakfast. Definitely a nice place to stay.
2024년 4월에 2박 숙박함
답변 제공: Nancy 님, 2024년 4월 9일
Thank you so much for your review of the La Quinta San Antonio Medical Center NW! We appreciate your kind words, Deborah. Thanks for choosing us. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I really enjoyed my stay this property. The customer service and staff were very nice. It was very clean and quiet. It was a wonderful stay. I really enjoyed it. The swimming pool was extremely cold and unpleasant. But other than that, it was OK. Nice and clean. It is within a walkable distance from stores and such. It’s just the walk across a really busy bridge and highway that makes it a little unpleasant. No sidewalks the majority of the way. I also requested from the front desk, a small tube of toothpaste as my daughter who went to visit a friend took ours with her. So I just wanted to see if they had one at the front desk until I went to the store. They said because they sell toothbrushes and toothpaste they don’t offer anything like that. They had none for sale at the time. So they don’t even offer anything like that for their guests behind the desk as maybe just complementary if their guest is in a situation. Other than that, it was a great place to be. I highly recommend it.
2024년 4월에 3박 숙박함
답변 제공: Nancy 님, 2024년 4월 9일
Thank you for letting us know about your recent stay at our hotel. We appreciate and value your feedback and will share it with our team. Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests, Rebecca. It is always a pleasure to receive positive feedback and we appreciate the constructive critique as well. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet and safe
2024년 4월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 9일
Thank you for your feedback. We are very happy to read that you enjoyed your stay, William. We hope to see you again soon.

10/10 - 훌륭해요

BRYAN

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the ease of checking in. Only $1 deposit. Great breakfast!
2024년 4월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 9일
It's great to know you had a positive experience at La Quinta San Antonio Medical Center,Bryan. We aim to provide excellent service and comfort for our guests, and we're delighted your stay reflected that. We appreciate your feedback and eagerly look forward to your next visit.

8/10 - 좋아요

Cuauhtemoc

2024년 4월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 9일
Thanks for the feedback. We are so excited you enjoyed your stay and look forward to seeing you again, Cuauhtemoc.

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very comfortable beds, which is No. 1 for me in a hotel. The free breakfast was good and my friend liked the fact that there were daily changes. My friend also asked for a number of things to be printed -- her boarding pass, some email, etc., and she said the front desk was very helpful.
2024년 3월에 5박 숙박함
답변 제공: Nancy 님, 2024년 4월 9일
Thank you for your recent stay with us and for all the kind words, Victoria. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in San Antonio.

8/10 - 좋아요

Marco Antonio

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
it's the second time we were there and I think they have to take care about the clean of room, at least pick up the trash daily and change the towels daily if the guest spend more that 1 one... we were there for 3 nights..
2024년 3월에 3박 숙박함
답변 제공: Nancy 님, 2024년 4월 9일
Thank you for the feedback, Marco, it was a pleasure to host you. Your comments will be shared with the team in order to help us to improve our services.

8/10 - 좋아요

maria j

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property was clean, family friendly lots of restaurants near by
2024년 3월에 5박 숙박함
답변 제공: Nancy 님, 2024년 4월 2일
Thank you for your recent stay with us, Maria, and for all the kind words. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in San Antonio.

6/10 - 괜찮아요

eddy

연인과의 여행
좋아요: 청결 상태
Estacionamiento limitado por un evento programado y deja sin lugar a los huéspedes en realidad, la ducha no tenía agua caliente en la noche, en la mañana fue que obtuve agua caliente
2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 1일
Thank you for being our guest. We sincerely regret your experience wasn't completely to your satisfaction, Eddy. We hope you will return so that we have an opportunity to provide you with a better experience.

10/10 - 훌륭해요

MAURICIO MANUEL

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Falta que hagan los cuartos diario
2024년 3월에 3박 숙박함
답변 제공: Nancy 님, 2024년 4월 1일
Thank you for your 5-star rating, Mauricio! We are happy you loved your stay. Your comments will be shared with the team. We hope to see you again soon.

8/10 - 좋아요

Bertha Lee

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Tucked away, quiet; nit far from downtown area
2024년 3월에 4박 숙박함
답변 제공: Nancy 님, 2024년 4월 1일
We are delighted to read the review of your stay. It was our pleasure to host you, Bertha Lee, and we hope to see you again whenever you return to our exciting area.

4/10 - 별로예요

Minely

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Breakfast was good I’ll give them that. You get what you paid for. The AC smelled like mold, there was almost no hot water, the hair dryer would begin to let smoke out when used for a while, I called for clean towels, but nobody came. It’s a cheap hotel so it’s alright for a weekend to just sleep in, but it shouldn’t be a first choice. I wouldn’t book here again. Not the best
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 4월 1일
Thank you for being our guest, Minely. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.

8/10 - 좋아요

Theresa

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property was very pretty and the lobby was beautiful. The parking was awful and the plug was missing from the bathtub. We called down for another one and it wasn't brought up until 10:40pm with a loud knock at the door after we were asleep. We called at 8:15 pm to get one.
2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 3월 29일
Thank you for evaluating your stay, Theresa. Please accept our apologies for the inconvenience you had in the parking lot and with the tub. We regret that we did not accommodate your request on a timely basis. We will share your comments with our team so we can work to improve the area you brought to our attention. We hope to have an opportunity in the future to provide you with a much better stay.

10/10 - 훌륭해요

maria marla

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 1일
Thanks for the feedback. We are so excited you enjoyed your stay and look forward to seeing you again, Maria Marla.

8/10 - 좋아요

Mayra

2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 15일
Thanks for the review, Mayra. We hope to see you again, soon!

2/10 - 너무 별로예요

David

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Asked for new linens and towels at around 9:30 AM and was told they would bring them. I asked again around 2:00, at 3:00 I was forced to get the towels myself so that we could shower. I expected the bedding to be complete after returning from the evening out and yet still none. The night clerk then gave us two sheets, said they were out of comforters. When confronted about the issues the morning clerk just said “oh yeah I remember.” Worst possible service, will never be staying here again nor will anyone I know.
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 25일
Thank you for posting your feedback and please accept our sincere apologies. We take all comments we receive from our guests very seriously. It helps us to improve the guest experience at our property. Again, please accept our apologies for the inconvenience you experienced.

8/10 - 좋아요

Jordyn

2024년 3월에 4박 숙박함
답변 제공: Nancy 님, 2024년 3월 27일
Thanks for the feedback. We are so excited you enjoyed your stay and look forward to seeing you again, Jordyn.

8/10 - 좋아요

Leonel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Nancy 님, 2024년 3월 25일
Thanks for the feedback, Leonel. We are so excited you enjoyed your stay and look forward to seeing you again.

8/10 - 좋아요

Miki

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Not the cleanest. Older hotel. Bathtub was scummy but not disgusting. AC had a stale humidity oder. Overall it was a 3 out of 5. Wouldn't stay here again but it was good enough for one night.
2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 3월 25일
Thank you for being our guest, Miki. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything looked good.
2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 3월 25일
Thank you for your 5-star rating! We are happy you loved your stay. We hope to see you again soon, Gilbert.

8/10 - 좋아요

Coriene

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was good for what was needed for. Clean and staff was friendly. Close to the hospital we had all our appointments at. Will be staying there again
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 25일
Thank you for your recent stay with us, Coriene and for all the kind words. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in San Antonio.

2/10 - 너무 별로예요

Samantha

2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 25일
We noticed that your recent experience didn't meet your expectations, Samantha. While we don't have specifics regarding your stay, we understand that we have areas where improvements are necessary. Rest assured, we are committed to continuously enhancing our offerings and services. We hope for the opportunity to better serve you in the future.

2/10 - 너무 별로예요

fred

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 5박 숙박함
답변 제공: Nancy 님, 2024년 3월 22일
Thank you for being our guest, Fred. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.

10/10 - 훌륭해요

Carol

연인과의 여행
It’s a beautiful hotel, in a lovely area but…the bathroom door has dirt on the backside, hair on the towels, and the ‘baseboards’ by the toilet could grow plants. I know, maybe not everyone’s priority but it is mine. If you miss these glaring things what else is not done.
2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 3월 21일
Thank you for letting us know about your recent stay at our hotel, Carol. We appreciate and value your feedback and will share it with our team. Your feedback will help us improve the quality of our services to provide an exceptional experience for our guests.

8/10 - 좋아요

Charles Renell

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 3월 21일
Thank you for the review of your stay, Charles Renell. We look forward to your next one.

6/10 - 괜찮아요

Smith Davis

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
water flow in the shower was very low. bathroom need up grade.
2024년 3월에 3박 숙박함
답변 제공: Nancy 님, 2024년 3월 21일
Thank you for being our guest, Smith Davis. We sincerely regret your experience wasn't completely to your satisfaction. We hope you will return so that we have an opportunity to provide you with a better experience.

10/10 - 훌륭해요

Evangelina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nancy 님, 2024년 3월 19일
Thank you for your 5-star rating, Evangelina! We are happy you loved your stay. We hope to see you again soon.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean rooms and an excellent breakfast.
2024년 3월에 3박 숙박함
답변 제공: Nancy 님, 2024년 3월 18일
Thank you for rating your stay at La Quinta San Antonio Medical Center NW. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon, Peter.

10/10 - 훌륭해요

Lorena 님, Houston

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Need better service for the room service
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 18일
Thank you for your feedback, Lorena. Your comments will be shared with the team. We hope you come back to see us again.

6/10 - 괜찮아요

Falgun

2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 3월 18일
Thank you for posting your feedback, Falgun. We hope to see you again.

8/10 - 좋아요

Charnette

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I enjoyed my stay and breakfast. I didn't like that you had to request for daily trash removal. No one came to make the bed if stay 2days. Also I had to ask twice to remove the trash and for fresh towels.
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 15일
Thank you for being our guest. We appreciate your king words, Charnette, but we sincerely regret your experience wasn't completely to your satisfaction. We hope you will return so that we have an opportunity to provide you with a better experience.

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the 3rd time I’ve stayed at this location. It is very nice for the price. I would give it a higher rating if the beds were better. They aren’t terrible, just a little too soft. They provide dove bar soap and Dove shampoo, but no conditioner or lotion. Breakfast is both hot and cold options such as eggs, sausage, waffles and cereals. The staff is always nice and helpful.
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 15일
Thank you for letting us know about your recent stay at our hotel. We appreciate and value your feedback and will share it with our team. Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback as well as constructive feedback, Tammy. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Cristina 님, Midlothian

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 4월 3일
Thank you for your 5-star rating! We are happy you loved your stay, Cristina. We hope to see you again soon.

10/10 - 훌륭해요

Sergio

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome service and very clean
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 13일
Thank you for your recent stay with us and for all the kind words, Sergio. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in San Antonio.

8/10 - 좋아요

Doreen

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean property for the price.
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 12일
Thank you for your feedback, Doreen. We are very happy to read that you enjoyed your stay. We hope to see you again soon.

4/10 - 별로예요

jack d.

가족 여행
별로예요: 청결 상태
Room was not clean. Toilet had gunk on the seat. The other room had a sticky bathroom floor.
2024년 3월에 1박 숙박함
답변 제공: Nancy 님, 2024년 3월 12일
Thank you for being our guest, Jack. We sincerely regret your experience wasn't completely to your satisfaction. We hope you will return so that we have an opportunity to provide you with a better experience.

6/10 - 괜찮아요

Jamie

No housekeeping and no discount. No business center. WiFi didn’t work. Breakfast area was absolutely packed all 3 mornings with not enough seating to accommodate guests. Desk staff were courteous. Parking was easy and free. Could hear every voice in the hallway. Warm water in shower but not hot. Overall, average to below average experience.
2024년 3월에 3박 숙박함
답변 제공: Nancy 님, 2024년 3월 12일
Thank you for being our guest, Jamie. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.

10/10 - 훌륭해요

Ana

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean,the free breakfast had really good options
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 11일
Thank you for your recent stay with us, Ana and for all the kind words. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in San Antonio.

10/10 - 훌륭해요

lorena

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get around the area
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 12일
Thank you for taking the time to rate us and for your kind words, Lorena. We look forward to seeing you again soon. Have a great day!

10/10 - 훌륭해요

Ann

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I will stay again
2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 11일
Thank you for your 5-star rating! We are happy you loved your stay. We hope to see you again soon, Ann.

6/10 - 괜찮아요

Maria Jose

2024년 3월에 2박 숙박함
답변 제공: Nancy 님, 2024년 3월 12일
Thank you, Maria Jose for your feedback.