리뷰를 남겨주셔서 감사합니다. 머무시는 동안 즐거운 경험을 하지 못한 점 진심으로 죄송합니다. 우리는 각 게스트가 기억에 남을 만한 경험을 할 수 있도록 노력하며 귀하를 위해 그렇게 하지 않았습니다. 고객님의 의견을 저희 하우스키핑 직원과 공유하여 개선할 수 있도록 하겠습니다. 앞으로도 우리에게 또 다른 기회를 주셨으면 합니다.

Thank you for taking time and leaving us a review. I am sadden that your stay was unpleasant and will look into the issues you have stated. I do apologize and hope you will stay again if ever back in San Antonio.

Daniel,Thank you for your review. I am glad we were quickly able to get you moved when there was an issue with the AC in your room. We hope to see you again soon.

Carlos,Thank you for your response. We have overnight security that patrols the parking lot every night in addition to our valets who also patrol the lot.

Lisa,Thank you for the great review and nice comments about Jonathan. We will be sure he sees this review.

Thank you for taking the time to post about your recent stay with us. I am so happy to hear that you enjoyed our attitude of service! However, I am concerned about your comments regarding the toilet. I will be reviewing with my maintenance staff to confirm the toilet is in proper form, if not we will be repairing it immediately. If you have any further concerns, please reach out to management directly at the hotel.

Thank you for taking the time to let us know how we are doing. I am glad to hear you generally enjoyed our hotel. However, I am sorry for the confusion on the hotel parking policy. It is not standard for our brand, but it is mandated by the city to have only paid parking on-site due to our location. It is listed online on the full listing rather than the quick view usually under "Hotel Info" or "Hotel Amenities". That said, we do try to keep our overnight guest prices competitive with our neighbors and try to add value by offering premium privileges like unlimited in & out and free extended parking to 3PM. Even so, I will be sure to confirm with our desk staff and our listings that the correct information is being relayed to any future guests. Thank you for being our guest, and I hope you will choose to stay with us on your next visit to the San Antonio Riverwalk.

Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the multiple issues that you experienced. I have shared your comments with my maintenance team for immediate attention. I hope in the future, you will choose to stay with us, as we make necessary improvements where needed.

Thank you for taking the time to post about your stay with us at La Quinta Inn and Suites Riverwalk. We are happy to see that you enjoyed your stay with us and our proximity to local restaurants and The Henry B. Gonzalez Convention Center. We hope to see you on your next visit to San Antonio

Thank you for taking the time to post a review of your stay with La Quinta San Antonio Riverwalk! We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to San Antonio.

Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

Thank you for taking the time to post on your recent stay with us. I am so happy to hear you enjoyed your stay and our parking accommodations. We work hard to bring the greatest value we can in the services and amenities we provide. We look forward to having you back as our guest and hope to see you soon!

Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

Thank you for the great recommendation! I am so glad to hear that you find excellent value in our hotel, and that you especially enjoyed our Brightside Breakfast. We constantly strive to give great service and clean comfortable rooms.However, I am sorry for the confusion on the hotel parking policy. It is not standard for our brand, but it is mandated by the city to have only paid parking on-site due to our location. It is listed online on the full listing rather than the quick view usually under "Hotel Info" or "Hotel Amenities". That said, we do try to keep our overnight guest prices competitive with our neighbors and try to add value by offering premium privileges like unlimited in & out and free extended parking to 3PM. Even so, I will be sure to confirm with our desk staff and our listings that the correct information is being relayed to any future guests. Thank you for being our guest, and I hope you will choose to stay with us on your next visit to the San Antonio Riverwalk.

Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.

Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.

Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

Thank you for taking the time to post about your recent stay with us at La Quinta Inn and Suites San Antonio Riverwalk. I am so happy to hear you enjoyed your stay with us and our proximity to the Riverwalk. We hope to see you on your next visit to San Antonio.

Thank you for taking the time to post a review of your stay with La Quinta San Antonio Riverwalk! We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to San Antonio.

Thank you for taking the time to post about your recent stay with us. I am so happy to hear that you enjoyed our team's attitude. However, I am concerned about your comments regarding the shower. I will be reviewing with my maintenance staff to confirm the shower is in proper form, if not we will be replacing it immediately. If you have any further concerns, please reach out to management directly at the hotel.

Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.

Thank you for taking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we will do everything we can to make the necessary improvements.

Gracias por tomarse el tiempo para informarnos cómo lo estamos haciendo. Me alegra saber que en general disfrutó de nuestro hotel. Sin embargo, lamento la confusión sobre la política de aparcamiento del hotel. No es estándar para nuestra marca, pero la ciudad exige que solo haya estacionamiento pago en el lugar debido a nuestra ubicación. Aparece en línea en el listado completo en lugar de en la vista rápida, que generalmente se encuentra en "Información del hotel" o "Servicios del hotel". Dicho esto, tratamos de mantener competitivos los precios para huéspedes durante la noche con los de nuestros vecinos y tratamos de agregar valor ofreciendo privilegios premium como entrada y salida ilimitadas y estacionamiento extendido gratuito hasta las 3:00 p. m. Aun así, me aseguraré de confirmar con nuestro personal de recepción y con nuestros listados que se está transmitiendo la información correcta a los futuros huéspedes. Gracias por ser nuestro huésped y espero que elija quedarse con nosotros en su próxima visita al Riverwalk de San Antonio.

Gracias por la oportunidad de responder a sus inquietudes. Lamentamos mucho que su estancia en el hotel no haya sido de la mejor calidad. Compartiremos su opinión con nuestro personal de servicio de habitaciones para garantizar que se realicen mejoras. Apreciamos mucho su negocio y gracias por quedarse con nosotros.

Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at La Quinta Inn & Suites San Antonio Riverwalk. I will be sure to share your kind comments with the team, they love hearing when they receive positive feedback. We hope to see you again soon!

Thank you for taking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

Thank you for taking the time to post a review of your stay with La Quinta San Antonio Riverwalk! We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to San Antonio.

Yulissa,Thank you for your feedback. I am sorry to see you didn't enjoy your stay with us. If you could provide any additional feedback about any problems or issues you had, that would be appreciated as we are always looking for ways to improve.

Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at La Quinta Inn & Suites San Antonio Riverwalk. I will be sure to share your kind comments with the team, they love hearing when they receive positive feedback. We hope to see you again soon!

Thank you for taking the time to let us know how we are doing. I am glad to hear you generally enjoyed our hotel. However, I am sorry for the confusion on the hotel parking policy. It is not standard for our brand, but it is mandated by the city to have only paid parking on-site due to our location. It is listed online on the full listing rather than the quick view usually under "Hotel Info" or "Hotel Amenities". That said, we do try to keep our overnight guest prices competitive with our neighbors and try to add value by offering premium privileges like unlimited in & out and free extended parking to 3PM. Even so, I will be sure to confirm with our desk staff and our listings that the correct information is being relayed to any future guests. Thank you for being our guest, and I hope you will choose to stay with us on your next visit to the San Antonio Riverwalk.

Thank you for your review. We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. The hot tub issue that you have noted will be addressed in an attempt to correct and improve our hotel.

Thank you for taking the time to post a review of your stay with La Quinta San Antonio Riverwalk! We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to San Antonio.

Thank you for taking the time to post a review of your stay with La Quinta San Antonio Riverwalk! We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to San Antonio.

Thank you for your recent stay with us. We appreciate you taking the time to inform us of your concerns. I will be using your comments for improvements to property. It’s through comments such as yours that allow us to be able to improve.

We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

Thank you for taking the time to post about your recent stay with us. I want you to know that guest comfort and safety are our utmost concerns. We are committed to making every possible effort to provide a secure environment. If you have further questions please contact management directly at the hotel.

Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the issue that you have experienced. I have shared your comments with our pest control company for immediate attention, so we can better prevent this from happening in the future.

We certainly thank you for taking the time to review your recent stay. I can certainly understand how one person can change the whole perception of an experience. I will be sharing your comments with our team so they are aware of what to work on to exceed all guests’ expectations. I hope you will choose to stay with us in the future as we make the necessary improvements.

Thank you for taking the time to post about your recent stay with us at La Quinta Inn and Suites San Antonio Riverwalk. I am so happy to hear you enjoyed your stay with us and our proximity to the Riverwalk. We hope to see you on your next visit to San Antonio.

Thank you for your review. We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. The keycard issue that you have noted will be addressed in an attempt to correct and improve our hotel.