표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 874개 이용 후기 중 163개" "
10 - 훌륭해요
163
평점 8 - 좋아요. 874개 이용 후기 중 170개" "
8 - 좋아요
170
평점 6 - 괜찮아요. 874개 이용 후기 중 137개" "
6 - 괜찮아요
137
평점 4 - 별로예요. 874개 이용 후기 중 140개" "
4 - 별로예요
140
평점 2 - 너무 별로예요. 874개 이용 후기 중 264개" "
2 - 너무 별로예요
264
5.8/10
청결 상태
6.6/10
직원 및 서비스
5.2/10
편의 시설/서비스
5.6/10
숙박 시설 상태 및 시설
5.6/10
친환경
이용 후기
10/10 - 훌륭해요
Frankie 님, Corpus Christi
2024년 3월 21일
Frankie
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Frankie,We are thrilled to hear you had an excellent experience during your stay with us! We look forward to welcoming you back in the future for another memorable visit.
10/10 - 훌륭해요
Jayden
2024년 3월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was nice and welcoming check in and check out was quick and easy will be staying again soon
Jayden
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Jayden,We are thrilled to hear that you had a pleasant check-in and check-out experience with our friendly staff. We greatly appreciate your kind words and hope to welcome you back for another enjoyable stay in the near future.
10/10 - 훌륭해요
Erica
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
Erica
답변 제공: Manager 님, 2024년 2월 29일
Hello Erica,We appreciate your positive feedback and are delighted to hear that you had an enjoyable stay with us. Thank you for choosing our hotel for your stay and we hope to welcome you back again soon.
2/10 - 너무 별로예요
Rosemary
2024년 2월 1일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water. Bed had stains and sheets smelled. Room was so much smaller than the pictures online. False advertising. Hair dryer didn't work.
Rosemary
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Rosemary, Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience you experienced with the hot water, bed condition, room size, and hair dryer. We appreciate your input and will pass this information along to our team for further review and improvement.
8/10 - 좋아요
Angie
2024년 1월 8일
Angie
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Angie, Thank you for choosing our hotel for your stay! We appreciate your rating and we hope you had a wonderful time with us. Should you have any feedback or suggestions, please do not hesitate to reach out to us. We value your input and always strive to improve our services. We look forward to welcoming you back in the future.
10/10 - 훌륭해요
Erica 님, corpus christi
가족 여행
2024년 1월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt like home ive always stayed here when i need a room as an emergency like last night we had no hot water. We needed to shower thanku motel 6...
Erica
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Erica,We appreciate your loyalty as a returning guest and apologize for any inconvenience you experienced during your recent stay. Please note that we strive to provide a comfortable and enjoyable stay for all our guests. We encourage you to reach out to our management team directly so they can address your concerns and ensure a satisfactory resolution. Thank you for your understanding and support.
8/10 - 좋아요
Oscar
2023년 12월 11일
좋아요: 직원 및 서비스
별로예요: 청결 상태
Oscar
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Oscar, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
10/10 - 훌륭해요
Rob
2023년 12월 4일
Rob
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 25일
Hello Rob,We're thrilled to hear that you had such a wonderful experience during your stay with us! We always strive to provide exceptional service and we're delighted to know that we succeeded in making your stay enjoyable. We hope to welcome you back soon for another incredible stay.
10/10 - 훌륭해요
Robert
가족 여행
2023년 12월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
Robert
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Robert,Thank you for sharing your feedback with us. We appreciate your kind words and are glad to hear that you had a positive experience at our hotel. We hope to welcome you back in the future for another pleasant stay.
2/10 - 너무 별로예요
Melody Lynette
2023년 12월 3일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ROACHES!
Melody Lynette
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Melody Lynette, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
4/10 - 별로예요
Michael
아이를 동반한 가족 여행
2023년 11월 28일
별로예요: 편의 시설/서비스
Bad place
Michael
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Michael, Thank you for sharing your feedback. We regret to hear that your experience with our hotel was not satisfactory. We appreciate your input and will review it with our team to identify areas of improvement.
4/10 - 별로예요
Shannon
2023년 11월 23일
별로예요: 청결 상태
Shannon
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Shannon,We apologize for any inconvenience you may have experienced during your stay. We value your feedback and encourage you to please reach out to our hotel directly so we can further address and resolve any concerns you may have had. We strive to provide excellent service and hope to have the opportunity to welcome you back in the future.
4/10 - 별로예요
Rebecca
2023년 11월 20일
Rebecca
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Rebecca,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.
2/10 - 너무 별로예요
MANUEL
아이를 동반한 가족 여행, 출장 여행, 가족 여행
2023년 11월 15일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were roaches everywhere, we booked for two nights but only stayed one after realizing the bugs were everywhere, we did not even bother asking for a discount or a refund for the 2nd day, due to conditions we just wanted to get out of there.
MANUEL
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello MANUEL, Thank you for bringing this matter to our attention. We apologize for any inconvenience you experienced during your stay. It is essential for us to ensure the comfort and satisfaction of our guests, and we take pest control seriously. We encourage guests to inform our management immediately so that appropriate action can be taken. Please reach out to our management directly for further assistance with your concerns.
8/10 - 좋아요
Kimberly
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay for the price nothing to really complain about.
Kimberly
답변 제공: Manager 님, 2023년 11월 1일
Hello Kimberly,Thank you for choosing our hotel for your recent stay! We're glad to hear that you found the price to be reasonable. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
4/10 - 별로예요
Terrance
출장 여행
2023년 10월 29일
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrance
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Terrance,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and value your experience. We apologize for any inconvenience you encountered during your stay and will ensure that your comments are shared with our team for improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
10/10 - 훌륭해요
ROB
단체 여행
2023년 10월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was amazing
ROB
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello ROB,Thank you for your kind words! We are thrilled to hear that you had an amazing experience at our hotel. We look forward to welcoming you back soon!
4/10 - 별로예요
Anna
2023년 10월 17일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Anna
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Anna, We apologize for any inconvenience you experienced during your stay. Please provide us with more details so that we can address your concerns accordingly.
10/10 - 훌륭해요
Melecio
2023년 10월 8일
Melecio
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Melecio,Thank you for your perfect rating! We're glad you enjoyed your stay with us. Looking forward to welcoming you back soon!
6/10 - 괜찮아요
Kenneth
2023년 10월 4일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wasn't a bad hotel, rooms were nice, no coffee in morning was disappointing. Grounds could use some help.
Kenneth
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Kenneth,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again in the future.
2/10 - 너무 별로예요
Emily
2023년 9월 27일
Emily
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Emily, We apologize for any inconvenience caused during your stay. Please let us know the specific issues you encountered so we can address them accordingly.
10/10 - 훌륭해요
Michael
아이를 동반한 가족 여행, 출장 여행
2023년 9월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hose keeper are awesome
Michael
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hi Michael,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!
10/10 - 훌륭해요
Jacob
단체 여행
2023년 9월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jacob
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Jacob,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
2/10 - 너무 별로예요
Emily
2023년 9월 26일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Initially the first date that I came to this motel I was beat up and robbed the management did not care they did not look up the cameras they put me all the way on the third floor they did not have a pulley or a dolly for for your suitcases they were very rude I was 30 minutes late but my rooms have always been reserved ahead of time and they treat me like I am less than I try to give them the benefit of the doubt because they move me to the first floor but it's it's even more worse because they're just watching you hounding you talking about you they speak Spanish and they're very very rude if you're like 30 minutes late they make you seem like you're a peasant and you're poor and why can't you pay on time and like you owe them they do not believe in customers are right they do not have friendly customer service the woman is like well you're always late what's the problem very in my business you know being in this area is stressful and it has made my a priorities inconvenience and I don't have a vehicle so the nearest bus stop is maybe a mile or half a mile away the plumbing is very bad it's hard to bathe a shower because it's clogged up I gave them the blanket they have never returned a blanket back I just been in this room with no blanket yeah I the only reason why I had to stay in this area was because of work and because I do not drive but if I did I would have been gone the day I got jumped I had to make a police report
Emily
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Emily ,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
6/10 - 괜찮아요
Daniel
가족 여행
2023년 9월 26일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Daniel
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Daniel,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
8/10 - 좋아요
Emily
단체 여행
2023년 9월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alot of potential just need security at nights bad area
Emily
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hi Emily,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.
8/10 - 좋아요
Jacob
2023년 9월 24일
좋아요: 청결 상태, 객실의 편안함
Jacob
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Jacob,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
2/10 - 너무 별로예요
Robert
2023년 9월 22일
Robert
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello Robert,It was our privilege to earn your business and we hope to host you again on your next trip.
4/10 - 별로예요
Kirstie 님, kerrville
2023년 9월 18일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Kirstie
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Kirstie, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
8/10 - 좋아요
Oscar
2023년 9월 10일
Oscar
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Oscar,Thank you for sharing this rating, and we welcome you to visit us again anytime.
2/10 - 너무 별로예요
Yamira
2023년 9월 10일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Additional deposits required upon check in. Wifi not available. Dirty room.
Yamira
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 11일
Hello Yamira,Thank you for being a valued guest and for providing us the feedback regarding our wifi and also our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.
4/10 - 별로예요
실제 이용하신 고객
단체 여행, 가족 여행
2023년 9월 4일
좋아요: 청결 상태
별로예요: 직원 및 서비스
실제 이용하신 고객
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Dear Guest,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
2/10 - 너무 별로예요
Clayton
2023년 9월 2일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clayton
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Clayton, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
2/10 - 너무 별로예요
실제 이용하신 고객
2023년 9월 1일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Booked a queen we got a full. Shower was leaking, ac didn’t work well. The shower had burns all over it. Half the lights didn’t work. The wife was so disgusted we ended up staying somewhere else. We just went back in the morning for or stuff.
실제 이용하신 고객
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Dear Guest,Thank you for taking the time to share your comments regarding our shower. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
6/10 - 괜찮아요
Fabiola Isabel
연인과의 여행, 반려동물 동반 여행, 가족 여행
2023년 8월 30일
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cucarachas
Fabiola Isabel
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hello Fabiola Isabel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
6/10 - 괜찮아요
leonel
연인과의 여행
2023년 8월 29일
좋아요: 직원 및 서비스
No AC
leonel
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hello leonel, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.
8/10 - 좋아요
Christopher
출장 여행
2023년 8월 25일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christopher
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Christopher,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
2/10 - 너무 별로예요
Laura
연인과의 여행
2023년 8월 21일
별로예요: 청결 상태, 편의 시설/서비스
AC was not working properly no cold air. The hot water from shower was running could not close. TOO MANY ROACHES. Gross and disgusting. I woukd not go back.
Laura
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 25일
Hello Laura, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
10/10 - 훌륭해요
Charles
2023년 8월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good staff
Charles
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Charles,We can't thank you enough for sharing your feedback with regards to our staff. We hope to see you again in the future. Thank you for your valuable business.
4/10 - 별로예요
Jennifer
단체 여행
2023년 8월 20일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was good but the room could have been better. Door to room was a bit sketchy as it looked like it had been broken into at some point. It had a not that safe to stay longer than the night.
Jennifer
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 25일
Hello Jennifer, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
8/10 - 좋아요
charles
2023년 8월 20일
charles
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello charles,It was our privilege to earn your business and we hope to host you again on your next trip.
2/10 - 너무 별로예요
Brenda
2023년 8월 17일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedsheets were dirty and stained, there was kids at the pool by themselves bothering the other guests and I. Very unsafe in general
Brenda
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Hello Brenda,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
10/10 - 훌륭해요
Samanta
아이를 동반한 가족 여행
2023년 8월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have always liked this motel because is really cheap and it’s not bad at all.
Samanta
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Hi Samanta,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable and find this of great value for money. We appreciate your compliments and humbly request a return visit.
10/10 - 훌륭해요
Jennifer
아이를 동반한 가족 여행
2023년 8월 12일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need discount for regular customer
Jennifer
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello Jennifer,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
10/10 - 훌륭해요
Jennifer
연인과의 여행
2023년 8월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
Jennifer
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello Jennifer,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
10/10 - 훌륭해요
Rob
2023년 8월 9일
좋아요: 직원 및 서비스
Rob
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Hello Rob,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.
6/10 - 괜찮아요
Anthony
2023년 8월 7일
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Anthony
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hello Anthony,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
8/10 - 좋아요
Natalie A
2023년 8월 7일
좋아요: 직원 및 서비스
The stay was good and convenient for the Lackland Airforce graduation. The room are average, a bit old looking.
Natalie A
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Natalie A, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 - 너무 별로예요
Jean Carlos
2023년 8월 6일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cucarachas y el aire acondicionado no funcionaba bien
Jean Carlos
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hello Jean Carlos,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope to see you again in the future.
2/10 - 너무 별로예요
실제 이용하신 고객
가족 여행
2023년 7월 30일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
They room had roaches, the bed sheets had stains and smelled like they had not been washed.
실제 이용하신 고객
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Hello Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.