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퀄리티 인 & 스위트 I-10 니어 피에스타 텍사스 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 I-10 니어 피에스타 텍사스
13279 W IH 10, San Antonio, TX

이용 후기

6.6
평점 10 - 훌륭해요. 348개 이용 후기 중 101개" "
평점 8 - 좋아요. 348개 이용 후기 중 67개" "
평점 6 - 괜찮아요. 348개 이용 후기 중 70개" "
평점 4 - 별로예요. 348개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 348개 이용 후기 중 70개" "

6.2/10

청결 상태

7.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Hector

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything perfect
2024년 4월에 1박 숙박함
답변 제공: manager 님, 2024년 4월 14일
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8/10 - 좋아요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 3월에 3박 숙박함
답변 제공: manager 님, 2024년 3월 19일
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10/10 - 훌륭해요

Mayra

2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 4월 6일
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2/10 - 너무 별로예요

Art

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets were dirty. Went to the front desk for I thought clean ones when I got to the room and open the sheet it was dirty. the fridge was leaking water
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 16일
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8/10 - 좋아요

Amanda

2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
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6/10 - 괜찮아요

Liliana

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 7일
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8/10 - 좋아요

Juan R.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
San Antonio Stay
The rooms were good, clean comfortable beds. Management at desk was friendly and provided great service. Cleaning personnel did a great job maintaining cleanliness in rooms. Showers/ tub and toilet are dated but funcional. Breakfast did not have a variety; only two cold cereal and waffles,coffee, orange and apple juice. Had a small fridge but limited to only a couple (2-4) yogurts, no toast, no pastries or bagel. They could do much better in that area.
2023년 12월에 2박 숙박함
답변 제공: manager 님, 2024년 2월 7일
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2/10 - 너무 별로예요

Zulema

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: manger 님, 2024년 2월 7일
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10/10 - 훌륭해요

Miguel

2023년 12월에 4박 숙박함
답변 제공: manager 님, 2024년 2월 7일
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2/10 - 너무 별로예요

Arivamudhan

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Sunken Bed and just waffle for breakfast
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 7일
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6/10 - 괜찮아요

Hector Javier

출장 여행
좋아요: 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 7일
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6/10 - 괜찮아요

Jose

2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 7일
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6/10 - 괜찮아요

Paco G

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I decide 2 stay an extra night and I have to take everything out before 11 and checking back at 3 o'clock. Add the manager what's married route when. Yes? Tell him. Why should I check out when is and stay on the same room?
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 7일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

William

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet couldn’t flush very well and could not handle any toilet paper and shower head was in poor condition. Dead bugs around the room. Grimy floors and walls. Overall pretty decent for the price though
2023년 11월에 2박 숙박함
답변 제공: manager 님, 2023년 11월 28일
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8/10 - 좋아요

bertha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: manage 님, 2023년 11월 28일
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10/10 - 훌륭해요

Roy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ever Thing was good
2023년 11월에 1박 숙박함
답변 제공: manager 님, 2023년 11월 28일
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6/10 - 괜찮아요

niesha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Some part was okay but the sheets had spots the tub was old it had a sewer smell.also
2023년 11월에 2박 숙박함
답변 제공: manager 님, 2023년 11월 6일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Armando

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs everywhere. Left early cause there were too many
2023년 10월에 3박 숙박함
답변 제공: manager 님, 2023년 11월 2일
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6/10 - 괜찮아요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Clean room. Very comfortable bed and pillows. Remote wouldn’t work with tv. Toilet clogged after first use, but there was a plunger in the bathroom. No problems after that. Breakfast selection dismal. When we got there, everything was gone.
2023년 10월에 1박 숙박함
답변 제공: manager 님, 2023년 10월 27일
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2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is horrible. Their customer service needs some serious work. Their toilets don't work properly or all the time. They have people slamming doors, and kids running around at all times. I thought choice hotels was good, but they have gone down hill to one the worst places ever and this place leads in it's downfall. I wouldn't tell my worst enemy to go
2023년 10월에 2박 숙박함
답변 제공: manager 님, 2023년 10월 28일
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2/10 - 너무 별로예요

Priscilla

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were dirty and there was cockroaches. Beds were dirty too.
2023년 10월에 2박 숙박함
답변 제공: manger 님, 2023년 10월 17일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Kimberly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the savings
Filthy. Stained sheets, filthy shower, mystery grime all over. Cold AC.... LOL
Missing switches
Fungus and broke curtain rod
Stained sheets, also cigarette burns
Filthy tolet
2023년 10월에 1박 숙박함
답변 제공: manager 님, 2023년 10월 10일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

Cristo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we arrived room was okay. Then we found out the door did not lock and all you had to do to get in is literally push it and it would open. Had to be moved to another room. The new room's door did lock but the toilet leaked water each time you flushed it. I had to constantly ask the girl from maintenance to give me new towels, and had to ask her to please take out the trash as they wouldn't do it while I was gone. Also, they did not change the sheets and blankets let alone did they do the beds. It does have a cocoroach problem. We saw at least 4 during our stay. The day before we left all power went out but I guess that wasn't the hotels fault it was the city. We did enjoy the pool and the location is very calm. Not the most terrible experience but not the greatest either. The price all in all isn't horrible. But they really should pay more attention to maintenance on the rooms.
2023년 9월에 4박 숙박함
답변 제공: manager 님, 2023년 10월 5일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible hotel
Tv didnt work they wouldnt fix it or move rooms. Toilet didnt work and the bathroom door wouldnt open and had my disabbled daughter locked in it. Bed was broke. They would not accimidate us at all we left
2023년 9월에 1박 숙박함
답변 제공: manager 님, 2023년 10월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 - 너무 별로예요

Holly

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty room. No TV. Two hypodermic needles found in room. Drug deal happening outside in parking lot at night.
답변 제공: manager 님, 2023년 9월 27일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
San Antonio I10
The room looked decent enough in the picture. But once there, the bathroom was smelly and very dirty. It hadn't been cleaned in quite a while. Crusty stuff on the door, carpet by the bed hadn't been cleaned. Would not stay again. Even for the price. Room service- took the dirty towels, left the trash and no clean towels.
2023년 9월에 5박 숙박함
답변 제공: manager 님, 2023년 9월 17일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4/10 - 별로예요

Meagan 님, APO

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Sitting down to eat at the table and a cockroach crawling out of the coffee maker was great. Had dogs with me and all of the grass Was just pure burrs and stickers they had to pee on rocks and the curbs. Horrible people above me just banging and stomping for 90 mins. I called front desk and I think they took care of it after 45 mins. From 1am-240am noise noise noise
2023년 8월에 1박 숙박함
답변 제공: manager 님, 2023년 8월 27일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

6/10 - 괜찮아요

James

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Bar of soap left in tub from previous guest. Upon entering the room it had a musty odor, found air freshener sitting on a/c unit. The main door to the room was dirty from what appears people closing the door with their feet. The room was equipped with only two body towels and a floor towel. Television was unreliable, click on antenna picture come on but frozen with no sound and channel will not change. Tried Netflix and sound worked but no picture and same issue with YouTube service. Spoke with management and they explained they recently took over the property and trying to get it fixed, but television issue wasn't resolved in the 4 day stay. Staff was short handed, made the bed nicely but still only left two body towels.
2023년 8월에 2박 숙박함
답변 제공: man 님, 2023년 8월 22일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 - 너무 별로예요

Erin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: manager 님, 2023년 8월 16일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 - 너무 별로예요

steven

2023년 8월에 2박 숙박함
답변 제공: manager 님, 2023년 8월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 - 좋아요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that it was quiet.
2023년 8월에 3박 숙박함
답변 제공: manager 님, 2023년 8월 5일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Jennifer

좋아요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: manager 님, 2023년 8월 4일
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2/10 - 너무 별로예요

Mel

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel i’ve ever stayed in my life, our z2 rooms were dirty full of ROACHES and bugs, toilet never flushed so my kids were not even able to use the restroom. When mentioned my concerns to the lady that was working the front desk, she was so rude, she sidnt care at all and ignored me. Staff is very rude and there’s no way you can communicate with them, when checking in the guy asked me to talk to a cellphone to use a translator since the guy didn’t speak english.
2023년 7월에 2박 숙박함
답변 제공: manager 님, 2023년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 - 너무 별로예요

Nancy

별로예요: 청결 상태, 직원 및 서비스
Los baños necesitan limpieza una persona no puede reservar dos avitaviones y cancelan sin consultarle reservas de dos camas y te dan de una
2023년 7월에 1박 숙박함
답변 제공: manager 님, 2023년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4/10 - 별로예요

VANDER

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
MUCHOS ASPECTOS A MEJORAR, SOBRE TODO EN LIMPIEZA Y MEJORAS EN LAS HABITACIONES QUE ESTAN DEETERIORADAS LA UBICACION PARA LOS PARQUES ES PERFECTA
2023년 7월에 4박 숙박함
답변 제공: manager 님, 2023년 8월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: MANAGER 님, 2023년 7월 19일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Crystal

2023년 7월에 1박 숙박함
답변 제공: manager 님, 2023년 8월 1일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Jutta

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Die Zimmer waren so schmutzig, wir sind gar nicht erst eingezogen. Wir haben ein anderes Hotel gebucht. Kann mann nicht empfehlen.
2023년 6월에 4박 숙박함
답변 제공: ms 님, 2023년 7월 5일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future

4/10 - 별로예요

Jessica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms were a bit dirty, the pool was green.
2023년 6월에 3박 숙박함
답변 제공: ms 님, 2023년 6월 28일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

Juan Carlos

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy mal lugar
Durante la estancia de 7 días, solo fueron a hacer el aseo 1 vez. La alberca estuvo fuera de servicio, lo que fue frustrante al viajar con 2 niños Las camas y el piso estaban sucios.
2023년 6월에 6박 숙박함
답변 제공: ms 님, 2023년 6월 27일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 - 괜찮아요

Justin

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 6월에 2박 숙박함
답변 제공: ms 님, 2023년 6월 26일
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

2/10 - 너무 별로예요

María del Carmen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No te quedes ahí, hay muchas otras opciones
No vuelvo a este motel, la habitación sucia y con mal olor, como si hubieran fumado y luego puesto el desodorante de ambiente. En las tres noches, nunca hicieron las camas y teníamos que ir a recepción a pedir toallas. El día del check out la señora que estaba en la recepción fue muy mal educada, no sirve para atención al cliente
2023년 6월에 4박 숙박함
답변 제공: ms 님, 2023년 6월 21일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 - 너무 별로예요

Samira

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: ms 님, 2023년 6월 1일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 - 괜찮아요

Harvey

별로예요: 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: ms 님, 2023년 5월 14일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - 괜찮아요

Javier

2023년 5월에 1박 숙박함
답변 제공: ms 님, 2023년 5월 10일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 - 별로예요

Natalie 님, Navasota

2023년 4월에 3박 숙박함
답변 제공: ms 님, 2023년 5월 28일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - 괜찮아요

Raymundo

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay for a night, for the price. The room could be a little bit cleaner, but I have seen worse. The breakfast had very few choices. I have no complains for the staff, the only thing was they did not open the side door and we had to walk all around to the front door to enter the lobby it was a good thing that it was not raining when we nedded to go to the lobby. Overall if you just want a cheap room to sleep this place would be okay.
2023년 4월에 1박 숙박함
답변 제공: msg 님, 2023년 4월 25일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 - 괜찮아요

Arianna

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Electrical hazard, light switch “button” fell out.
2023년 4월에 1박 숙박함
답변 제공: ms 님, 2023년 5월 10일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty Hotel
Our stay was terrible. The room was filthy. Lots of roaches. The linen was nasty. The bathroom was beyond nasty. The walls and the ceilings were nasty.
2023년 4월에 2박 숙박함
답변 제공: msg 님, 2023년 4월 25일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great everything but too much pressure in shower
Everything great. The eco friendly rating is because the faucet in the tub/shower was full blast with no speed control. The water came out stinging the skin. When I got out the shower, the entire unit was wet from humidity including the slippery floors. If the pressure would be adjusted, that would solve the issue. Otherwise everything else was great and would definitely come here again.
2023년 4월에 1박 숙박함
답변 제공: msg 님, 2023년 4월 24일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.