고급 침구, 오리/거위털 이불, 필로우탑 침대, 객실 내 금고

퀄리티 인 I-10 이스트 니어 프로스트 뱅크 센터 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 734개 이용 후기 중 220개" "
평점 8 - 좋아요. 734개 이용 후기 중 193개" "
평점 6 - 괜찮아요. 734개 이용 후기 중 118개" "
평점 4 - 별로예요. 734개 이용 후기 중 90개" "
평점 2 - 너무 별로예요. 734개 이용 후기 중 113개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Carri

연인과의 여행
별로예요: 편의 시설/서비스
The bathroom light wouldn’t stay on. The coffee maker didn’t work, and we even had them swap it out. Maybe they needed to be cleaned. The bedding had a cigarette burn on it, and the sheets were cheap. The microwave door was missing the handle so it couldn’t be used, and there is a charge if you take your breakfast to your room. The breakfast was ok. For the price, it was okay. There is a deposit due as well. I took pictures of all the issues because I didn’t want to be charged. All in all, it was okay. Also, I didn’t receive any of the choice points from this trip. That was disappointing.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 28일
Hello Carri,We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues mentioned to ensure a better experience for future guests. If you have any further concerns or would like to discuss your stay in more detail, please contact our management team directly. Your satisfaction is important to us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Alma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was a nice and patient employee even though I was not the happiest when I found out there was an additional deposit but he remained calm and patient through my frustration so I appreciate him so much for that, the room was clean, he ouse keeping was pleasant and the soaps were dove brand. Very nice. ❤️
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Alma,We are pleased to hear that you found our front desk team accommodating and your room clean during your stay. We value your feedback and are glad you enjoyed the Dove brand soaps provided. Your comments are important to us as we strive to provide excellent service to all our guests. Thank you for taking the time to share your experience with us.

2/10 - 너무 별로예요

Alma

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Alma, We are sorry to hear that your stay did not meet expectations. Please feel free to reach out to us directly so we can address any concerns you may have.

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Roy,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to get in touch. We hope to welcome you back soon for another fantastic experience!

10/10 - 훌륭해요

Ariana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is really close to the frost bank center.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Ariana,We are pleased to hear that you found our hotel to be conveniently located near the Frost Bank Center. Your feedback is greatly appreciated, and we hope you had an enjoyable stay with us. Thank you for choosing to stay at our hotel, and we look forward to welcoming you back in the future.

4/10 - 별로예요

Yolanda

별로예요: 숙박 시설 상태 및 시설
The property is rundown
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Yolanda, We appreciate your feedback and apologize for any inconvenience caused. Our team is constantly working on improving our facilities to enhance guest experience. Thank you for bringing this to our attention.

8/10 - 좋아요

Lourdes

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Pillow could be updated and some more channels on tv
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Lourdes, Thank you for sharing your feedback with us. We will make a note of your suggestions for future improvements. We appreciate your insights on the pillow and TV channels. Your comments help us enhance the guest experience for all our visitors.

4/10 - 별로예요

Erik

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Toilet was clogged and they have me a plunger to fix it myself. Walls were stained. Muisty smell
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Erik, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable as we strive to improve our services. Please feel free to reach out to our management team with any further concerns you may have regarding your experience. Thank you for bringing these matters to our attention.

4/10 - 별로예요

Jesus

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not what I was expecting
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Jesus, We appreciate your feedback and regret to hear that your expectations were not met. We constantly strive to improve our services and hope to welcome you back in the future to experience any updates we may have implemented.

2/10 - 너무 별로예요

Vincind

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found 3 ROACHES in the room and staff did nothing about it. Wanted our refund and staff did nothing about it. We didn’t even stay there one night. Terrible service/experience.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Vincind, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

Luis

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Luis,We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly so we can address any concerns you may have. We value your feedback and would appreciate the opportunity to make things right.

4/10 - 별로예요

Gabrielle

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was wads of long black hair in the "clean" towels, long black hairs in the shower. You could clearly see where someone had left urine on the seat of the toilet and it wasn't cleaned before we checked in. The towel rack wasn't even attached to the wall, definitely felt like a set up for a property damage charge. There were no rooms above us, yet we could hear people walking around "upstairs" which was a little unsettling. There were no wash cloths, the pillows were horrible, flat and small. It was right next door to a Starbucks, that is about all it had going for it.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Gabrielle, We appreciate you sharing your experience with us. Your feedback is important, and we apologize for the issues you encountered during your stay. We strive to provide a comfortable and pleasant environment for all our guests, and we will address your concerns with our housekeeping and maintenance teams. Thank you for bringing these matters to our attention so we can improve our services for future guests.

2/10 - 너무 별로예요

Laynee

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Holes in the walls, which made me feel uncomfortable with personal safety and security as a woman traveling alone. Exterior door had light shining in all around which made for a loud stay. Could hear everything happening outside. The fan in the room did not work. Could not use it to drown out the noise.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Laynee, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Safety and security are our top priorities, and we will address the issues mentioned to ensure a comfortable environment for all guests in the future. Thank you for bringing these concerns to our attention.

10/10 - 훌륭해요

Yosnelis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Yosnelis,We appreciate you taking the time to share your feedback with us. If you have any further comments or concerns, please don't hesitate to reach out to us directly. Your experience is valuable to us and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Layton

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
#1 not a big deal but no towels in the room, just a major inconvenience. #2 the door did not seal all the way, went to flip the lock over the door to feel a little more safe, broke off.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Layton, We apologize for any inconvenience caused during your stay. Your feedback will be shared with our team for review and improvement purposes. Should you have any further concerns, we recommend reaching out directly to our management team for assistance.

6/10 - 괜찮아요

Annette 님, Corpus Christi

연인과의 여행
Room was spacious but definitely not real clean. Pillows smelled, no wash cloths, carpet loose. Definitely needs some TLC
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Annette, We appreciate your feedback regarding your recent stay. We will ensure your comments are shared with the appropriate teams for improvement. Our aim is always to provide a comfortable stay for all guests and we apologize for any inconvenience caused. Feel free to reach out to our management for further assistance on this matter.

2/10 - 너무 별로예요

Susie

2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Susie, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any further details so we can address any issues you encountered.

4/10 - 별로예요

Candace

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Right at check in, around 3pm, the water in the room wouldn't get warmer than room temperature. At 8pm when I wanted to shower. The water didn't work at all. The front desk said they were working on the plumbing and the water would be off for a while. Other issues are: there are gaps around the front door. The paint around the door is cracked and peeling. There is water damage on the ceiling in the bathroom and the texture/paint/sheetrock is falling off.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Hello Candace, We apologize for the inconvenience you experienced during your stay. Your feedback on the water temperature and maintenance issues is valuable. We always strive to ensure guest satisfaction and have shared your comments with the relevant departments for their review and immediate attention. Your comfort is our priority, and we appreciate your understanding in these matters.

2/10 - 너무 별로예요

Kristina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Kristina,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.

10/10 - 훌륭해요

Crisoforo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Crisoforo,Thank you for your feedback on our hotel's cleanliness. We strive to provide a pleasant and comfortable stay for our guests. We appreciate your positive comments.

10/10 - 훌륭해요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Get place
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Brandy,Thank you for choosing our hotel for your recent stay. We're grateful for your feedback and are pleased to hear that you found our place enjoyable. We appreciate your support and hope to welcome you back in the future.

8/10 - 좋아요

Diana

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Diana, We appreciate you taking the time to share your experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon!

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was so clean. Everythung actually worked. The bed was comdortable. The guy up frint was nice. Nibody came knocking asking if we was about to leave. We did leave on time. But we got there late traveling and really appreciated the privacy. Most places has cleaning ladies trying to rush you to leave knocking on the door asking uf your staying an extra day but this place allows you to just rest and relax. 5 star servuce
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Angela,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be clean and well-maintained. It's wonderful that everything worked properly during your stay, including the comfortable bed. We strive to provide friendly and efficient service, so we're glad to hear that our front desk staff made a positive impression. We understand the importance of privacy and allowing guests to have a relaxing experience, so we're glad you appreciated that aspect of your stay. We hope to welcome you back in the future for another 5-star experience.

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Eddie,We appreciate you taking the time to share your positive feedback with us. It's wonderful to hear that you had an excellent experience during your stay. Thank you for choosing our hotel and we hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Nerida Alejandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es un lugar que es coherente entre precio y servicio es tranquilo
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Nerida Alejandra,Gracias por compartir tu experiencia en nuestro hotel. Nos complace saber que encontraste una buena relación calidad-precio y que pudiste disfrutar de un ambiente tranquilo. Valoramos tus comentarios y esperamos poder darte la bienvenida nuevamente en el futuro.

8/10 - 좋아요

Brian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not to bad for the price. Would stay there again
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Brian, Thank you for choosing our hotel for your stay. We are delighted to hear that you found value in our pricing. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Wendy

연인과의 여행
좋아요: 직원 및 서비스
Friendly front desk staff; very clean room
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Wendy,Thank you for sharing your positive experience with our friendly front desk staff and clean rooms. We appreciate your kind words and are glad to hear that you were satisfied with our service. Should you have any further inquiries or feedback, please feel free to reach out to us. We hope to welcome you back on your next visit.

10/10 - 훌륭해요

Lyf

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Lyf,We are delighted to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back soon for another exceptional experience.

10/10 - 훌륭해요

Eddie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Eddie,Thank you for your kind words! We are delighted to hear that you received excellent service during your stay. Our team prides themselves on delivering exceptional customer service to all of our guests. We hope to have the pleasure of welcoming you back in the future.

2/10 - 너무 별로예요

Herbert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk was careless and rude
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello Herbert,Thank you for bringing this matter to our attention. We strive to provide exceptional service and we apologize for any inconvenience caused. We appreciate your feedback and will address this with our team to ensure that future guests have a more positive experience.

10/10 - 훌륭해요

Alma De

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleaning lady was so nice and made sure we had clean towels every day!!
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Alma De,Thank you so much for taking the time to appreciate our dedicated cleaning staff! We're glad to hear that they provided you with clean towels throughout your stay. We strive to ensure that our guests' needs are met during their time with us. We look forward to welcoming you back in the future for another memorable stay.

10/10 - 훌륭해요

arturo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente atención, buen desayuno.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello arturo,¡Gracias por tomarse el tiempo para dejarnos un comentario! Nos complace saber que disfrutó de la excelente atención y del delicioso desayuno durante su estancia. Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro cercano.

2/10 - 너무 별로예요

Robert

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Robert, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly so that we can address any specific concerns you may have had. Our team is committed to providing exceptional service to all our guests and we appreciate the opportunity to improve. Thank you for choosing our hotel and we hope to welcome you back in the future.

4/10 - 별로예요

Robert

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Robert, We're sorry to hear that your recent experience at our hotel did not meet your expectations. We value your feedback and encourage you to reach out to our team directly so we can address any specific issues you encountered during your stay. We appreciate your patronage and hope to have the opportunity to improve your experience in the future.

6/10 - 괜찮아요

Marlon thamar

가족 여행
The reception was not very good
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 15일
Hello Marlon thamar,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced with our reception services. We appreciate your input and will use it to further improve our guest experience. We hope to have the opportunity to welcome you back and provide you with a better stay in the future.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Peter,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If you have any suggestions or comments, please feel free to reach out to us. We appreciate your support and hope to welcome you back soon!

10/10 - 훌륭해요

Nelson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good no problem
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Nelson,Thank you for sharing your feedback with us. We appreciate your time in providing your review and we are sorry to hear that you experienced some issues during your stay. We value all guest experiences and would welcome the opportunity to discuss your concerns further. Please reach out to our management team directly so we can address this matter.

2/10 - 너무 별로예요

Norio

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
写真と現実が違いすぎました。 またドアの建て付けが悪くかなり強く押し込まないとドアが締まりません。 強盗が入ってこられたら破られる弱さなのでここに泊まることはおすすめしません。
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Norio, We apologize for any discrepancies between the photos and the actual room. We appreciate your feedback regarding the door, and we will share this with our maintenance team for their attention. Thank you for bringing these concerns to our attention, and we apologize for any inconveniences caused.

6/10 - 괜찮아요

vivian

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello vivian,We're sorry to hear that your stay didn't fully meet your expectations. We value your feedback and encourage you to reach out to us directly so we can address any issues you may have experienced. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Fernando,We're thrilled to hear that you had a fantastic experience during your stay at our hotel. We hope to have the opportunity to welcome you back in the future for another exceptional stay.

10/10 - 훌륭해요

Perfecto 님, Los Angeles

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Perfecto,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can do to improve our services, please don't hesitate to reach out to us directly. We hope to welcome you back again soon!

10/10 - 훌륭해요

Alicia Guillermina Amezcua

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Alicia Guillermina Amezcua,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. It was our pleasure to have you as our guest. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 - 훌륭해요

Edgar Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente ubicación para Asisitir a un juego de spurs
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Edgar Alejandro,¡Muchas gracias por elegir nuestro hotel para tu estancia durante el juego de los Spurs! Nos complace saber que nuestra ubicación fue conveniente para ti. Valoramos tu feedback y esperamos que hayas disfrutado de tu tiempo aquí. Si tienes alguna otra pregunta o inquietud, no dudes en ponerte en contacto con nosotros. ¡Esperamos recibirte nuevamente en el futuro!

10/10 - 훌륭해요

Natalie

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a blast getting away for a bit loved the time I spent here with my family ❤️❤️
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Natalie,Thank you for choosing our hotel for your family getaway! We're thrilled to hear that you had a blast and enjoyed your time with your loved ones. It's always a pleasure to provide an enjoyable experience for our guests. We hope to welcome you and your family back in the future for another memorable stay.

4/10 - 별로예요

Mark

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Mark,We're sorry to hear that you didn't fully enjoy your stay with us. If you have any specific feedback or concerns, we encourage you to reach out to us directly so we can address them. We value your experience and hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Jose Pablo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La ubicacion del Hotel es muy buena. La estancia es muy tranquila. Buen precio por noche.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Jose Pablo,Nos alegra saber que disfrutaste de una ubicación conveniente y una estancia tranquila durante tu visita. Nos esforzamos por ofrecer una experiencia agradable a precio competitivo. Si hay algo en lo que podamos mejorar, no dudes en comunicarte con nosotros. Esperamos recibirte nuevamente en el futuro.

8/10 - 좋아요

Cesar

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Cesar,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are glad to hear that you had a positive experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Erika

답변 제공: Manager 님, 2024년 2월 9일
Hello Erika,We are thrilled to hear that you had such a wonderful experience during your stay at our hotel! We strive to provide exceptional service to all our guests and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back soon!

4/10 - 별로예요

Gabriela

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was old
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello Gabriela, Thank you for sharing your feedback about your recent stay. We appreciate your input and take all guest comments seriously. We continuously strive to provide a comfortable stay for all our guests. Please reach out to our management team directly to further discuss your concerns.

2/10 - 너무 별로예요

Estefania

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Estefania, We're sorry to hear that your experience at our hotel didn't meet your expectations. We value your input and would appreciate if you could reach out to us directly to provide more details about your stay. We would like to address any issues you may have encountered and work towards improving our services.