책상, 다리미/다리미판, 유아용 침대, 간이 침대

이코노 로지 인 & 스위트 니어 랙랜드 AFB 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 270개 이용 후기 중 138개" "
평점 8 - 좋아요. 270개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 270개 이용 후기 중 22개" "
평점 4 - 별로예요. 270개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 270개 이용 후기 중 22개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Travellers

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you have a car, great. We did not, we returned it because we had a very early flight. The area around the hotel is not walkable (no sidewalks or pedestrian crossings) which made getting dinner a bit of an adventure. I also wish they'd had grab-bags with something for breakfast for those of us with early flights. Aside from that, it was a great place to stay before a flight.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear GuestHonest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion. We are eager to see you again.

8/10 - 좋아요

Vivian

연인과의 여행
좋아요: 직원 및 서비스
The pool was dirty unable to swim
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

10/10 - 훌륭해요

hector

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was good
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,Thank you for taking the time to share your wonderful rating and review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Yolanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 13일
Dear Guest,Thank you for your feedback! We're pleased to hear that you found your room to be clean. We strive to maintain high standards of cleanliness for our guests' comfort and satisfaction. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Mike

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Staff was fine but not the greatest area and very noisy in my room. Overall that would make it average.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 13일
Dear Guest,Thank you for your feedback. We appreciate your comments about our staff and regret any inconvenience caused by the noise. We'll address this concern to ensure a better experience for our guests.

8/10 - 좋아요

Juslyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,Being awarded a 4-star rating by our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

8/10 - 좋아요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Water pressure in the room was amazing! Friendly staff..
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 6일
Dear Guest,Thank you for your kind words! We're thrilled you enjoyed the water pressure and experienced friendly service. We appreciate your feedback and hope to welcome you back again soon.

6/10 - 괜찮아요

Christy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lady that cleans the rooms was nice and friendly, the room is nice and clean, but the beds are hard they were not soft at all, that’s my only complaint
2024년 3월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 6일
Dear Guest,We're pleased to hear that you found our housekeeping staff friendly and enjoyed the cleanliness of your room. However, we apologize for any discomfort caused by the firmness of the beds. Your feedback is valuable to us, and we'll consider it for future improvements. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, easy access to Lackland AFB.
2024년 3월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 6일
Dear Guest,We're glad to hear you found our staff friendly and appreciated the convenient access to Lackland AFB. Thank you for your positive feedback! Our team hopes to have another chance to serve you in the future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Budget stay. 5 stars because you get what you pay for
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 3일
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was what we expected. Good price for a decent stay.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 3일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Cristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super clean
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Dear Guest,We are delighted to hear that you found our establishment to be very clean during your recent visit. Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.

8/10 - 좋아요

ELIZABETH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was there for my daughter graduating from BMT. It’s literally about 2 miles from base. Nice little stay for what I was there for. Newly remodeled on the inside. Clean. Highly recommend and would stay again. Oh yea try the Mexican restaurant next door. Fantastic
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Hi Elizabeth,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. We are glad to know that you had a nice stay with us. We are eager to see you again.

6/10 - 괜찮아요

Jocelyn

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Front staff were nice and very helpful. However this place could use a serious renovation. The place was rough the bathroom ceiling was open in spots, rusty, and coming down. Got woken up at 130 am because the door was paper thin.
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. The rest of your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Archie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Preston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Juan

2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스
It needs a better bed. Beds were not comfortable at all.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 9일
Hi William,Your voice is so valuable in providing pur guest with a pleasant experience. Your concerns will be forwarded to our management for prompt action. Thank you for choosing us. We hope to have you again on your next visit!

4/10 - 별로예요

Crispin

2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 29일
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 - 훌륭해요

julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was top notch. Something you don't see much anymore.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 9일
Hi Julie,Thank you for choosing us for your stay. We are glad to hear your honest review. Providing the level of hospitality we strive for is of utmost importance to us. Our team hopes to be a part of your journey once again.

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a great hotel!! The staff was super friendly and the room itself was spotless and honestly larger than a lot of hotel rooms. The water pressure in the shower was amazing as well. The neighborhood is a little sketchy, but the area around the hotel is well lit and we had zero issues while staying there. It was also incredibly quiet which I really appreciated. We never heard any of the other guests or any traffic. Overall a great stay and I would definitely stay here again!!
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 1일
Dear Guest,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our friendly staff and excellent amenities exceeded your expectations. Your safety and comfort are our top priorities, so we're pleased to hear that you felt secure in our well-lit surroundings and appreciated the peaceful atmosphere. We truly value your feedback and look forward to welcoming you back on your next visit!

6/10 - 괜찮아요

michael

It had everything I needed and at a low price.
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 1일
Dear Guest,We're delighted to hear that our hotel met your needs and provided excellent value for you. We aim to offer affordable accommodations without compromising on quality. Thank you for choosing us, and we look forward to hosting you again in the future.

8/10 - 좋아요

Samuel

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 21일
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

sue

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
I only saw staff at the time I checked in - he was great. Hotel is a little dated, had a light bulb burn out but all in all it was fine. Never had cleaning done while we were there. Not the greatest neighborhood, but good value for the price. Loved the light up mirror.
2024년 2월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Dear Guest,Thank you for your feedback. We appreciate your kind words about our staff and are glad to hear that you found value in your stay. We apologize for any oversight regarding the cleaning service and will ensure better attention to detail in the future. Your comments are duly noted, and we'll continue to prioritize the safety and comfort of our guests. We're delighted that you enjoyed the light-up mirror and hope to welcome you back for another pleasant stay.

10/10 - 훌륭해요

Stephanie

2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice customer service
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 11일
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 8일
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room arrangement was good. Staff was excellent at daily cleaning of room. Easy parking and well lighted.
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 5일
Dear Guest,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed the room arrangement, appreciated our attentive staff, and found our parking well-lit and convenient. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

Felix

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to base where my daughter was graduating from.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 2일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Shaniya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I first booked I was hesitant due to fear of bugs but the place was very clean! Was a bit of noise but not too much, although walls are thin. Unsure how clean the floors were so I just used socks most of the time. Other than that very good for its price. Would recommend if you’re there for BMT graduation as drive is 5-10 minute’s depending on which base gate you’re going into
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 1일
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you found our place clean and suitable for your needs. We appreciate your recommendation. We'll take note of your comments regarding noise and cleanliness to ensure we continue providing a positive experience for our guests. We hope to welcome you back in the future.

8/10 - 좋아요

Herbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff is super friendly. The room was updated and very clean. The only issue we had was the noisy people above us, no fault of the motel. They had free coffee 24/7 which was nice, would have been 10/10 if they had a light breakfast !
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,We would like to express our gratitude for your review. Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 - 좋아요

Yu M

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
It was ok for a motel. The check in was 3pm and check out was 11am, kinda inconvenient for us, but well, we survived.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 21일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Nichole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would just like to say that this Econo lodge was one of the best I have ever visited. Very clean, very comfortable, and NO BUGS!!! I would recommend this location specifically to anyone visiting for a graduation from Lackland!!!
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 21일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive an appreciating rating from our guests. We are glad that you had a pleasant stay with us. Our Team is looking forward to serving you again on your future travels.

2/10 - 너무 별로예요

Vicki

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area is sketchy. There is no free TV. This is worst room i have ever been in. I am glad it is for just 1 night.
2024년 1월에 1박 숙박함
답변 제공: Ocean 님, 2024년 1월 18일
Dear guest, If there are any problems with the room, especially regarding the television, we tell guests to not connect the wifi to the tv. If that happens, it disconnects the cable, and if you have such issues, contact the front desk, it's that simple. If you have other issues with the room, you could have checked out if it was not to your liking, the property management will come to a compromise.

10/10 - 훌륭해요

Susana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Deanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Key card
Everything was great. Easy check in and stay. The only problem I had was on my 4th/5th day in the morning I had some random woman open my door she was not a maid service or anything like that because I heard her talking to someone and she had used her key card to open my door. I’m not sure how her key was able to open my door but I did have some issues with my key card not reading the first time so I chalked it up to that.
2023년 12월에 8박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 14일
Dear Guest,Thank you for choosing our hotel and for sharing your positive experience overall. I understand the importance of your privacy and safety, and I want to assure you that we take such matters very seriously. We will investigate this incident thoroughly and take appropriate measures to prevent any recurrence. We value your feedback and hope to have the opportunity to welcome you back for a seamless and secure stay.

8/10 - 좋아요

Tiffany

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We came in for a family military graduation and it’s very close to the base very convenient. It felt limited on supplies such as toilet paper and towels. We had a family of five and had to request more towels they only supplied 3. The supplies were very small maybe for one person. Granted we had brought all of our cleaning supplies. The rooms are small and they have two beds and a desk and dresser lounge chair in that little of a room. Our fridge was really old. No breakfast. It’s a good place to stay if you’re not staying long.
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 14일
Dear Guest,Thank you for choosing our hotel for such a significant event, and congratulations on the military graduation. I appreciate your feedback regarding the supplies and room amenities. Your comments will be taken into consideration as we continue to improve our guest experience. We value your input and hope you consider staying with us again, allowing us the opportunity to provide a more comfortable and enjoyable experience.

8/10 - 좋아요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 14일
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 10일
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Jessica

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Sophia CSR 님, 2024년 2월 11일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

TONATIUH

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Limpio y sin alfombra
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Dear Guest,We get inspired by the great feedback and comments we receive from the guests like you! We thank you for your support. Our Team hopes to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 - 훌륭해요

Osvaldo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 3일
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 - 훌륭해요

TONATIUH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Regresaria
Buena opcion , limpio y sin alfombra, un poco alejado pero vale la pena comoarandolos con todos los hoyeles sobre la autopista
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 2일
Dear Guest,We would like to express our gratitude for your review. Our Team is always pleased to hear that our guests enjoyed their time with us. We all look forward to welcoming you back again soon.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here for the location. We were just down the road from a gate onto Lackland AFB. Rooms were nice and clean, comfortable beds, no issues. Recommend a stay here.
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 31일
Dear Guest,We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice friendly staff, very accommodating. Clean. No breakfast but did have coffee available 24/7 in the office. Soda machine was out of drinks. Overall we had a good stay.
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 31일
Dear Guest,We get inspired by the great feedback and comments we receive from the guests like you! Our Team thanks you for your support and are so glad we were able to provide you with such a wonderful experience. We assure you the best of our services at all times.

6/10 - 괜찮아요

madalyn

별로예요: 청결 상태
We came back to our room and it wasn’t locked after room service was finished
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 21일
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Edith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena atención y limpieza, muy recomendable
답변 제공: Sophia CSR 님, 2024년 2월 6일
Dear Guest,We can't thank you enough for rating our hotel. We are so glad to hear from you and to learn that we were able to give you a clean, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 - 좋아요

janayah

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal if you arent picky.
Decided to stay at this hotel for my husbands BMT graduation. So ill give an in depth detail about my likes and dislikes of this hotel. Likes: Theres a fridge, theres a microwave, functional AC, and the beds are comfortable. Theres a gas station next door which is open late and convenient for those who dont have a car to grab drinks or a quick snack. If your looking for something close to base, its a 6 minute drive in a lyft that will cost you roughly 6-12 dollars depending on the time and day. Theres a small desk thats nice for putting things on, and the TV has a hdmi port for connecting game stations. Front office was relatively helpful... As for my dislikes- I spotted about 3, very, VERY tiny baby roaches, mostly in the bathroom area, the water in the sink can get scalding hot if you turn the knob too far ( burnt me and my siblings hands), the shower temperature knob is strange because turning it directly on hot has it cold, and you must keep the knob in the middle towards cold to have it warm up. Wifi is a little odd and cant connect on alot of devices, rooms are made the moment you step out so im constantly pulling the sheets i didnt want off my bed. Had my door opened this morning despite the DND sign and being locked because cleaning staff was not informed of my late checkout that was planned the night before. Not ideal privacy wise and gave me quite the scare. Late checkout/Early check in fees are kind of expensive given the quality of the hotel and my stay.$15/hr
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 10일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

8/10 - 좋아요

Erica

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 6일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!