감사합니다. Best Western Hospitality Lane에 또 와주시길 바랍니다.

Thank you for choosing Best Western Hospitality Lane, and thank you for your review. Your critical review and comment help us to improve and provide better service in the future. We hope to see you again next time!

We are sorry to hear your recent stay with us did not exceed your expectations. We appreciate your feedback, and we hope you give us another chance in the future to make it right. - Best Western Hotels & Resorts

Hello Adan,We appreciate your kind words about our staff and the value you found at our hotel. Your feedback about the room and security is duly noted for our continuous improvement. We're glad to hear you had an overall positive experience and hope to welcome you back soon.

Hello Adriana,We appreciate your feedback on our efficient and friendly team members. We hope to welcome you back for another pleasant stay soon.

Hello Xotchil, We are glad to hear that you found our staff to be friendly and helpful during your stay. As for the reservation issue, we apologize for any confusion caused and recommend reaching out to our management team for further assistance. Your feedback is valuable in helping us improve our services.

Hello Fransis,We appreciate your kind words regarding our staff members and their service. Your satisfaction is our top priority, and we are delighted to hear that they left a positive impression. Our team works hard to ensure all guests have a pleasant stay. Thank you for acknowledging their efforts.

Hello Alexander,We appreciate you taking the time to share your feedback with us. Your comments are important to us as we constantly strive to improve our services. Should you have any further concerns, please do not hesitate to reach out to our management team for further assistance.

Hello Kristy, We regret any inconvenience caused by other guests' actions. We recommend reaching out to our management team to address your concerns further. Our priority is to ensure all guests have a comfortable experience during their stay.

Hello Aylin,Thank you for sharing your feedback. We apologize if your experience did not match your expectations. We aim to provide accurate representations of our property through our photos, and we understand the importance of transparency. We appreciate your input and will take it into consideration for future improvements.

Hello douglas,We're thrilled to hear that you had an excellent stay at our hotel! We genuinely appreciate your support and choosing us for your accommodation needs. Please don't hesitate to reach out if there's anything else we can assist you with in the future.

Hello Cindi,Thank you for sharing your feedback. We understand that personal preferences for the surrounding area may vary. We value all comments and will take them into consideration for future improvements.

Hello Francisco,Thank you so much for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to have the opportunity to welcome you back in the future.

Hello Esther,Thank you for choosing our hotel for your recent stay. We appreciate your perfect rating and are thrilled to know that you had such a fantastic experience with us. We hope to have the pleasure of welcoming you back in the near future.

Hello Musa,We are thrilled to hear that you had a fantastic stay with us! Our team is dedicated to providing exceptional service, and we are delighted that we met your expectations. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back again soon for another amazing experience!

Hello Mario,Thank you for choosing to stay with us and for your excellent rating! We are delighted to hear that you had a great experience at our hotel. If you have any further suggestions or comments, please feel free to reach out to us directly. We hope to welcome you back in the future for another exceptional stay.

Hello Laura, Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast experience and water quality. We apologize for any inconvenience caused during your stay. We value your input and will forward it to the relevant department for further review.

Hello Aurelia,We're sorry to hear that your recent experience at our hotel didn't meet your expectations. We always strive to provide exceptional service and would appreciate any specific feedback you have so that we can address any issues. Please reach out to our team directly so that we can ensure your concerns are resolved. We hope to have the opportunity to better serve you in the future.

Hello Wayne,We are delighted to hear that you had a fantastic experience during your stay with us! We strive to provide excellent service and ensure our guests have a memorable time. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another remarkable stay!

Hello Anna, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our clean, quiet, and comfortable accommodations during your stay. We apologize for any inconvenience caused by the broken items and appreciate your understanding. We value your feedback and hope to welcome you back in the future for an even better experience.

Hello Christopher,Thank you for choosing our hotel for your stay! I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

Hello Paul,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the maintenance work on the water supply. We understand the frustration of not being able to shower or flush the toilet during that period. Our check-out and check-in times are set to accommodate the majority of our guests, and we regret any inconvenience this may have caused you. We apologize for the issue with your key and will address this with our team. We appreciate your feedback and will use it to improve our service.

Hello Leo,Thank you for taking the time to leave a review. We appreciate your feedback and are delighted to hear that you had such a positive experience at our hotel. It's always our goal to exceed our guests' expectations, and we're glad we could do that for you. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

Hello Judith, Thank you for bringing your experience to our attention. We apologize for any inconvenience you may have encountered during your stay. We value your feedback and will use it as an opportunity for improvement.

Hello karla, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

Hello Grace,Thank you for sharing your recent experience with us. We apologize for any inconvenience caused by the unavailability of a luggage cart during your stay. Your feedback is valuable, and we apologize for any inconvenience this may have caused. Your comments will be addressed with our team for further improvement. We appreciate your understanding and hope to welcome you back for a more seamless stay in the future.

Dear Guest,We truly appreciate your feedback regarding your recent stay. Our hotel values excellent customer service and we apologize for any inconvenience you experienced with our front desk personnel. However, we kindly request you to send your concerns directly to our management team for a proper investigation and resolution. Thank you for bringing this to our attention as we continuously strive to improve our services.

Hello Juan,Thank you for sharing your high rating about your recent stay with us. We apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

Hello Sophia,Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a great stay at our hotel. We strive to provide exceptional service and a comfortable experience for all our guests. We truly appreciate your feedback and hope to welcome you back in the future for another excellent stay.

Hello Janice,Thank you for choosing our hotel for your stay. We're glad to hear that you enjoyed your spacious and clean non-smoking room. We appreciate your positive feedback and hope to have the pleasure of welcoming you again in the future.

Hello Denise,Thank you for taking the time to leave feedback. We appreciate your rating and are delighted to hear that you had a fantastic experience during your stay with us. It was our pleasure to have you as our guest and we hope to welcome you back in the future for another memorable stay.

Hello Regina, Thank you for taking the time to share your feedback with us. We appreciate your acknowledgement of the value we offer and the satisfactory breakfast experience. We apologize for any inconvenience caused by the firm bed and the shower temperature adjustment. Your note regarding the refrigerator outlet has been shared with the appropriate departments for their attention. We appreciate your comments on the room's appearance, and we have noted your suggestion for updating. Your input is valuable in helping us make improvements.

Hello Damian,Thank you for choosing to stay with us and for your kind review. We appreciate your feedback on our clean rooms and the convenient location of nearby restaurants. We strive to provide a safe and enjoyable experience for our guests. We hope to see you again soon for another pleasant stay.

Hello Zachary, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Your feedback is valuable, and we will address this with our housekeeping team to ensure this is not repeated. We strive to provide a clean and comfortable stay for all our guests.

Hello Kevin,Thank you for your review! We're delighted to hear that our staff provided you with excellent service during your stay and that the check-in and check-out process was smooth. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

Hello Yas, Thank you for your feedback regarding our excellent staff service. We apologize for the oversight with the cleanliness of your first room. We appreciate your patience and cooperation in accepting the replacement room. Regarding the lack of towels, we apologize for the inconvenience caused. We are constantly working to improve our services and ensure a pleasant stay for all guests.

Hello Claudia,Thank you for your exceptional rating! We're thrilled to hear that your stay exceeded expectations. It's always our goal to provide outstanding service and a comfortable experience for our guests. We hope to welcome you back in the future for another memorable stay.

Hello Jordan,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that overall, you had a good experience. We apologize for any inconvenience you may have encountered and appreciate your understanding. We hope to welcome you back in the future and provide an even better experience.

Hello Ayodele,Thank you for your perfect rating! We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back in the future.

Hello Rosemary,Thank you so much for your incredible rating! We're thrilled to have exceeded your expectations and hope to welcome you back again soon.

Hello Bryan,Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and are glad to hear that you enjoyed your overall experience at our hotel. We apologize for any inconvenience you may have encountered and we take your comments seriously. We strive to provide exceptional service to all of our guests and will take your feedback into consideration for future improvements.

Hello Rosa, Thank you for your feedback. We appreciate your comment regarding the cleanliness of the room and we apologize for any inconvenience caused. We will share this with our housekeeping team to ensure we enhance our cleaning standards.

Hello Rebecca ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

Hello Maritza, We apologize for the inconvenience you experienced during your stay. Please accept our apologies and rest assured that we will address the issues with our staff to ensure a better experience in the future.

Hello John, We apologize for any inconvenience you encountered during your stay. Our housekeeping team has been notified of your concerns and will ensure a thorough inspection of the room. Thank you for your feedback.

Hello Randy,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hi T,I sincerely apologize for your experiences; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.