Dear Sang Woo,Thank you for being our guest recently. We're sorry to hear you were surprised by resort amenities fee and parking charge. These items are competitively priced in our market place and are clearly stated on our website, as well as third-party websites. Again, thank you for the valuable insight, and we wish you safe travels. Sincerely,Jim Gross,General Manager

It is wonderful to know that you and your family had a top-notch stay with us and decided to take the time to share your review with us. Many families continue to choose Paradise Point Resort & Spa, and we look forward to having your family join us again for another 10/10 visit. Until then, we wish you safe travels!Sincerely,Jim Gross,General Manager

It is a pleasure to hear you enjoyed your stay at Paradise Point Resort & Spa. We are very proud of our beautiful location and elegant water features and appreciate you taking the time to highlight them. If you ever find yourself back in the area, please do not hesitate to reach out for another great stay! Sincerely, Jim Gross, General Manager

Dear Carole,We loved hosting you at Paradise Point Resort & Spa. It's wonderful that our resort amenities and beautiful location on tranquil Mission Bay helped create a memorable experience for you. Please join us again soon!Sincerely,Jim Gross,General Manager

Dear Tracie,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently, and we are happy to hear that our outside bar team took great care of you and your husband. However, we regret falling short of providing memorable hospitality all around, and we'll be sure to share your feedback internally to ensure the necessary adjustments are made promptly. We look forward to welcoming you back in the future for a seamless stay that reflects our true spirit of service. Sincerely,Jim Gross,General Manager

Dear Lara,It was such a pleasure to welcome you to Paradise Point Resort & Spa! We are delighted you thoroughly enjoyed your experience. Thank you for your perfect rating, and we hope you return soon!Sincerely,Jim Gross,General Manager

Dear Henrik,Thank you so much for the five-star review. We're so happy you and your family enjoyed our warm hospitality and relaxing amenities. It was a pleasure having you join us at Paradise Point Resort & Spa, and we hope you'll visit us again soon!Sincerely,Jim Gross,General Manager

Dear Basia,Thank you for taking a moment to review your recent experience. We are pleased our hospitable team left a memorable impression on you; however, we regret your disappointment with your overall stay. Rest assured, our prices are competitive for our area— though we'll be sure to share your feedback internally to ensure our high standards are met, and any necessary adjustments or repairs are made promptly. Take care, and we wish you safe travels.Sincerely,Jim Gross,General Manager

Dear Julie,Thank you so much for choosing to stay with us at Paradise Point Resort & Spa. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It's great to read you were able to take advantage of some of our plentiful amenities. The pleasure was all ours, and we hope to welcome you back soon so that you may enjoy all that our tremendous resort has to offer.Sincerely,Jim Gross,General Manager

Dear Chantelle,We were delighted to welcome you and your family back to Paradise Point Resort & Spa during your most recent stay! It's wonderful to hear you had another enjoyable experience and that you appreciated our beautiful beaches and pools, as well as the fully equipped Bayside Bungalow. However, we're sorry you are disappointed with some of the fees associated with your stay. Please know that these are posted online to ensure guests are aware prior to arrival, but we do value your feedback. We're grateful for your comments, and we hope to have the opportunity to welcome you back soon for another terrific getaway.Sincerely,Jim Gross,General Manager

Dear Alan,Thank you for choosing Paradise Point Resort & Spa for your recent stay. We're delighted you enjoyed our prime location and had the chance to explore the beautiful beach and attractions while you were in the area. It was a pleasure to welcome you to our resort, and we look forward to seeing you again for another terrific experience.Sincerely,Jim Gross,General Manager

Dear Antonio,Thank you for sharing your experience at Paradise Point Resort & Spa! We're delighted to hear that you had a tremendous experience with us and appreciated the balance of being away from the hustle and bustle while still being close to the attractions you wanted to visit. We look forward to welcoming you back for another wonderful stay in the future!Sincerely,Jim Gross,General Manager

What you have described is far from the experience we want our guests to have. Firstly, please know that the safety of our guests is our number one priority. We will be sure to have our maintenance team look into your comments further and make improvements where necessary. In addition, we apologize for any disappointment in the service you received during your visit, as we always strive to provide our guests with the best experience possible. Please consider reaching out to us offline so that we can gather more information regarding the experience you described and better assist you. Thank you, and we hope to hear from you soon. Sincerely,Jim Gross,General Manager

Dear Mary,We always appreciate hearing from our guests, and we're glad you enjoyed the gorgeous scenery. However, we apologize for any concerns about unwelcome visitors. We will relay these matters to our team immediately to ensure that our high standards of cleanliness are being met. Should you be in the area again, please come back to see us for a stay that is sure to go above and beyond your expectations.Sincerely,Jim Gross,General Manager

Dear Leo,Thank you so much for choosing to visit us at Paradise Point Resort & Spa. Welcoming every guest with a wonderful stay is our top priority, so we're thrilled you enjoyed our resort. The pleasure was truly ours, and we hope you'll choose to visit us again in the future for more unforgettable experiences.Sincerely,Jim Gross,General Manager

Dear Jianxiu,Thank you for taking the time to provide this wonderful review regarding your visit to Paradise Point Resort & Spa. It brings us joy to read your comments and that we were able to provide you with the exceptional stay you deserved. We look forward to you coming back to see us again.Sincerely,Jim Gross,General Manager

Dear Elizabeth,Thank you for taking the time to leave us a review. Our team is saddened to hear our accommodations did not exceed your expectations. What you have described differs from our usual high standards, and we will share it with our team to enhance our guests' experience. We hope you will consider giving us another chance so we can provide you with the excellent stay you deserve.Sincerely,Jim Gross,General Manager

Dear Christopher,It was such a pleasure to welcome you to Paradise Point Resort & Spa! We appreciate your kind words about our idyllic grounds and your giving us a perfect rating. Thank you for your review, and we hope you return soon!Sincerely,Jim Gross,General Manager

Dear Joshua,Thank you for choosing Paradise Point Resort & Spa! Our team is delighted you received excellent service and enjoyed our beautiful location. We take pride in providing our guests with a phenomenal experience, and we're glad our relaxing pool and mini golf were among the highlights of your stay. It was our pleasure to host you, and we hope to see you again for another memorable visit!Sincerely,Jim Gross,General Manager

Dear Peter,Thank you for choosing Paradise Point Resort & Spa! We're glad our family-friendly, relaxing property impressed you, and we look forward to your next visit.Sincerely,Jim Gross,General Manager

Dear Anthony,While we thank you for being our guest and sharing your feedback, we are sorry you had a disappointing visit. Please know that specific fees and taxes are listed on all third-party websites, but aren't included in your third-party quoted rate, as they can only be paid once at the property. Your comments are important to us and will be shared with the team to ensure we are always offering our best. We are grateful for your time and wish you well as your travels continue.Sincerely,Jim Gross,General Manager

Dear Tyrone, Thank you so much for choosing Paradise Point Resort & Spa. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our friendly staff, and beautiful views. We hope you'll consider joining us again on your next trip to San Diego; it was a genuine pleasure hosting you.Sincerely,Jim Gross,General Manager

Dear Patricio,Thank you for your review and for giving us a perfect rating! We appreciate your kind words about our idyllic setting and for mentioning our tranquil atmosphere. It was a pleasure having you here, and we hope you return to Paradise Point Resort & Spa again soon.Sincerely,Jim Gross,General Manager

Dear Denise,Thank you for taking the time to give us feedback on your visit. We are sorry you only found your stay adequate as we always strive to provide our guests with an exemplary experience. We are always working to improve, so we hope to have another opportunity to welcome you back and impress you further.Sincerely,Jim Gross,General Manager

Dear Kathy,Thank you for taking the time to share your experience at Paradise Point Resort & Spa. We're glad you found our location convenient for exploring nearby attractions. It was a pleasure to have you stay with us, and we hope to welcome you back soon for another enjoyable visit.Sincerely,Jim Gross,General Manager

Dear Patrick,Your excellent rating of Paradise Point Resort & Spa is greatly appreciated! We were happy to help you check in and get settled. Thank you for choosing to stay with us and we hope you'll return.Sincerely,Jim Gross,General Manager

Dear Brandi,Thank you for sharing this lovely review of Paradise Point Resort & Spa. It's wonderful that you loved our beautiful grounds, and creating a memorable experience with you was a pleasure. We'll see you again soon!Sincerely,Jim Gross,General Manager

Dear Eric,How wonderful to hear that Paradise Point Resort & Spa is your favorite place to stay in the area! We're glad your visit was a pleasant surprise, and we look forward to seeing you again soon.Sincerely,Jim Gross,General Manager

Dear Ramy,It was such a pleasure having you join us recently! We're delighted you took full advantage of our wonderful location every morning. Thank you for your perfect rating, and we hope to welcome you back to Paradise Point Resort & Spa again soon!Sincerely,Jim Gross,General Manager

Dear Sarah,Thank you for staying at Paradise Point Resort & Spa. We are so happy you enjoyed your stay. Be sure to explore our miniature golf and other various recreation, heated swimming pools, botanical tours, and Barefoot Bar & Grill. Our resort is very friendly with pets and we are happy your dog enjoyed it as well. Thank you for your feedback and taking a moment to share your thoughts. Sincerely,Jim Gross,General Manager

Dear Susan,We're grateful to have hosted you as our guest. While your rating suggests you had a pleasant overall stay, we apologize that your requested towels were not delivered to your room. Rest assured, our team will be more diligent going forward. Should you desire another getaway, we hope you will give us another opportunity to exceed your expectations. Sincerely,Jim Gross,General Manager

Dear Shahbaz,We appreciate your feedback, and we apologize for any concerns about cleanliness. This does not represent the accommodations we aim to provide. Please make sure to reach out immediately next time you encounter any issues with your room and we will make sure to address it while you are here. Sincerely,Jim Gross,General Manager