야외 수영장, 일광욕 의자

브리사 파시피카 호텔 엔시니타스 여행 후기

2 out of 5
브리사 파시피카 호텔 엔시니타스
410 N Coast Hwy 101, Encinitas, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 471개" "
평점 8 - 좋아요. 1000개 이용 후기 중 353개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 121개" "
평점 4 - 별로예요. 1000개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 28개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Seung woo

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격만큼은 하는 곳
마당(주차장)에서 곧바로 들어가는 1층 방을 배정받았습니다. 아침식사는 크게 기대할 수준은 아닙니다. 늦게 체크인을 해서 동전세탁기를 사용할 수 없었지만, 고맙게도 다음날 아침식사 직후에 사용할 수 있도록 조치하여 주었습니다.

8/10 - 좋아요

scott

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awarded 4 stars instead of 5 only because of renovations in progress.
2024년 4월에 7박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello scott,We appreciate your feedback regarding the renovations currently taking place. Our team is constantly working to improve our facilities for future guests to enjoy even more. Your understanding during this period is valued, and we hope you will consider staying with us again to experience the enhancements firsthand.

8/10 - 좋아요

barry

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is a misnomer
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello barry,We apologize if the breakfast experience did not meet your expectations. Your feedback is valuable, and we will address this concern with our team for improvement. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Maryann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Our room is very clean. Thank you!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Maryann,We are delighted to hear that you found our staff friendly and that your room was clean during your stay. Your positive feedback is greatly appreciated. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable experience.

8/10 - 좋아요

Diana

좋아요: 숙박 시설 상태 및 시설
Nice & quiet desk agent very welcoming
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Diana,Thank you for sharing your positive experience with our desk agent. Our team aims to provide a warm welcome to all our guests during their stay. If you have any more feedback or need assistance, please feel free to reach out to our management team directly.

6/10 - 괜찮아요

Roy

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is decent and clean. The sinks was plugging up when the water was turn on. So you had to shut the water and wait for the sink to drain. There was a dumpster/Roll off in the parking lot and junk piled up near it. This was a last minute trip; not what I was expecting but it was ok.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Roy, We appreciate your feedback and are pleased to hear that you found the room to be clean. Please note that we will address the sink issue and the situation with the dumpster in the parking lot with our team. Your comments help us improve our services for future guests.

10/10 - 훌륭해요

Greg

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I travel to San Diego 2-4 times a year.My firm provides a discounted rate at a Hyatt Regency but I prefer the local vibe of Leucadia and Encinitas. This was my first time staying here but will be the only place I stay from now on. Great location, rooms, parking, and friendly staff. My go to hotel from now on.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Greg,We are delighted to hear that you had a wonderful experience during your stay with us at Leucadia and Encinitas. Your kind words about our location, rooms, parking, and friendly staff mean a lot to us. We look forward to welcoming you back as your go-to hotel in the area for your future visits.

4/10 - 별로예요

John

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Housekeeping did not clean room
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello John, We apologize for any inconvenience this may have caused. We encourage guests to promptly report any concerns to our front desk for immediate assistance with housekeeping services. We appreciate your feedback and will address this with our team to ensure a better experience for all guests in the future.

8/10 - 좋아요

Kathya

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location. Good price.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Kathya,We are pleased to hear that you found our location convenient and our prices reasonable. Should you choose to stay with us again in the future, we hope to provide an even better experience for you. Safe travels!

6/10 - 괜찮아요

Raymond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
There is no elevator to the second floor. It was cumbersome for me to take all the luggage’s to the second floor. In addition, the breakfast only consisted of coffee, orange juice, mini muffins, pastries, cookies and apples. As I am diabetic I was not able to partake any of the food items.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Raymond, We regret any inconvenience you experienced during your stay and appreciate your feedback. Our property's design reflects a commitment to preserving the unique character of the hotel. We apologize if our breakfast offerings did not meet your dietary needs. Your comments will be shared with our team for further review and improvement.

6/10 - 괜찮아요

john and jeri

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price it was ok
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello john and jeri, We appreciate your feedback and are glad to hear you found value in your stay. Our team is always looking for ways to improve our guests' experience. Please feel free to reach out to management directly with any further comments or concerns.

8/10 - 좋아요

Brad

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Brad, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 - 좋아요

Moshe

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Moshe,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 - 훌륭해요

Moshe

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Moshe,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facility is a little dated….but is clean and the service from the staff is 5 Star. Excellent AM Coffee!
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Frank,We appreciate your feedback on our clean rooms and 5-star service. We are delighted to hear you enjoyed our excellent morning coffee! Should you have any future concerns, please feel free to reach out to our management team for further assistance.

10/10 - 훌륭해요

Moshe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Moshe,We are thrilled to hear that you had a pleasant stay with us! Your positive feedback is truly appreciated. If you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back soon!

10/10 - 훌륭해요

Moshe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a clean, convinient and in a great location!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Moshe,We are delighted to hear that you found our hotel clean, convenient, and in a great location! Your positive feedback is greatly appreciated. We strive to provide an excellent experience for all our guests. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

bibi

가족 여행
Room was filthy and not cleaned upon our arrival. We arrived late and tired and had to wait after 10pm before entering our room. This is a disgrace.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello bibi,We apologize for the inconvenience you experienced upon arrival at our hotel. We appreciate your feedback and will address this issue with our housekeeping team. Your comfort is important to us, and we will strive to ensure a smooth check-in process for all guests in the future.

10/10 - 훌륭해요

Richard

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff and dog friendly
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Richard,We are delighted to hear that you had a positive experience with our staff and enjoyed our pet-friendly policy. Your feedback is truly appreciated as we strive to create a welcoming environment for all guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly.

10/10 - 훌륭해요

Donal R

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was within several eateries and beach views.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Donal R,We're delighted to hear you enjoyed our convenient location near restaurants and with beach views. Thank you for sharing your positive feedback! Your satisfaction is important to us.

10/10 - 훌륭해요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Good value.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Greg,We are delighted to hear that you found our staff accommodating and enjoyed the value provided during your stay. Should you have any further feedback or require assistance, please reach out to our management team directly. Thank you for choosing our hotel for your recent visit.

2/10 - 너무 별로예요

Mary Ann

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had a HORRIBLE FOUL SMELL in the bathroom that went into the room. When we arrived at the room, the windows were wide open. Maybe they were trying to air out the smell? I went to the front desk and explained. She came back to the room with me to see for herself. Then she told me to wait while she checks on a solution. They did not have any room to switch us to. That would have solved things! This situation was not our fault. They said they could send a technician in the morning??? That would be too late. Because it smelled so foul and they couldn't solve the issue, we couldn't sleep in that room. The room was not in proper condition for guests! We ended up booking at another hotel, we had the inconvenience of moving to another place and paying for it because of the condition of the room we were given. This is solely the responsibility of the hotel! They REFUSED to issue a refund. They kept our money without providing a proper room! I called 4 times about this to talk to them. At first they seemed to understand and led me to believe they would issue the refund. We were only briefly in the room, trying to see if it would air out and then waiting for the hotel to respond to our situation. I don't understand this kind of behavior! I find it very upsetting that they are keeping the money and not treating their guests better. They could have apologized for the situation. No, they did not. They could have refunded our money when we left. No they did not!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Mary Ann, We are sorry to hear about your experience at our hotel. We appreciate your feedback and take guest concerns seriously. Please contact our management team directly to address this matter further. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Aileen

가족 여행
좋아요: 청결 상태
It’s in a great area, but personally I think it’s overpriced for a 2 ⭐️ hotel. It’s very clean. However, there is chipped paint here and there and scrapes on the very utilitarian furniture. The breakfast barely qualifies asa Continental breakfast with mass produced mini muffins, mini danishes, and cookies. Did appreciate the real orange juice.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Aileen, We appreciate your feedback on our hotel's cleanliness and location. We will address the minor maintenance issues mentioned to uphold our standards. Our breakfast options aim to cater to various preferences, and we are pleased to hear you enjoyed the orange juice. Thank you for staying with us and sharing your thoughts.

8/10 - 좋아요

linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a cute little property. The rooms were extremely clean including the floors which is a huge plus after staying in nasty Motel 6 hotels that never clean their floors. Location was great for the beach vive. Train running by across the street several times was a little noisy but actually didn't wake me at night while sleeping. The bedding and beds were very comfortable. Nice having microwave a little refrigerator in the room. Great size tv. Internet was fine. Nice large windows that open if you like during the day. Black out shades were very nicely made and installed. Rooms opened up inside hallways which was fine but sometimes I prefer to have the door on outside so I can walk right in with my stuff from my car. The property could use a bit of a power wash on the building and parking lot; but so do most of the budget hotels in San Diego I noticed since living in hotels for past 2 years. The staff was very pleasant and accommodating me and my service dog. I would stay here again, hopefully for a little less money.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello linda,We are pleased to hear you enjoyed our clean rooms, comfortable bedding, and convenient amenities during your stay with us. Our team takes pride in providing a pleasant experience for all our guests, including those with service animals. It's great to know you found our location ideal for a beach vibe. Your feedback regarding the property upkeep is duly noted, as we strive to continuously improve. We appreciate your review and look forward to welcoming you back in the future.

8/10 - 좋아요

Marco 님, shafter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay, clean room and bathroom. Location was ideal, nearby restaurants and beach access.would stay here again for sure.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Marco,We are pleased to hear that you enjoyed your stay with us! It's wonderful that you found our room and bathroom clean and our location convenient. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. Friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Robert,We are thrilled to hear you had a pleasant experience with our friendly staff during your stay. We strive to provide excellent service to all our guests. Your kind words are truly appreciated.

10/10 - 훌륭해요

Pete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One thing that should change is the thickness of the shades. Very quiet, clean, pet friendly.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Pete,We appreciate your feedback on the shades and are pleased to hear you found the hotel quiet, clean, and pet-friendly. Your comments will be shared with our team for consideration.

6/10 - 괜찮아요

JAson

연인과의 여행
좋아요: 직원 및 서비스
You get what you pay for
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello JAson, We appreciate your feedback and take all comments seriously. We encourage you to reach out to our management team with any specific concerns you may have regarding your recent stay. Thank you for choosing our hotel.

8/10 - 좋아요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed the quick access to Stonesteps Beach. Beautiful place to watch sunrise
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Patricia, We are thrilled to hear that you enjoyed the convenient location for visiting Stonesteps Beach. It's wonderful that you appreciated the beauty of the sunrise from our property's vicinity. Your feedback is greatly appreciated.

10/10 - 훌륭해요

Elizabeth

별로예요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Elizabeth,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Tiffany

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly. Maid service was good. Expedia needs to let people booking here that they will charge their card 24 hours of $127 even though the listing says you pay at the hotel. I called Expedia and they contacted the hotel. Expedia said they do this to make sure the card is working. Never had that happen before.
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Tiffany,We appreciate your kind words about our staff and maid service. We recommend reaching out to our management team directly regarding any concerns related to payment processes to provide further assistance and clarification. We value your feedback and hope to welcome you back for a seamless stay in the future.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our 3 nights there. Very convenient!
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Gary,Thank you for choosing our hotel for your stay. We're glad to hear that you found our location convenient. We hope to welcome you back in the future for another enjoyable experience.

4/10 - 별로예요

Brian

연인과의 여행
좋아요: 직원 및 서비스
I can’t believe they call a banana, garbage mini muffins and coffee a breakfast. They run out of most of by 8:30 with no replacement
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Brian, Thank you for sharing your feedback about your breakfast experience with us. We apologize for any inconvenience caused by the limited availability of items. We appreciate your input, and we will take it into consideration to improve our breakfast service going forward.

10/10 - 훌륭해요

Yvonne

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Yvonne,We're happy to hear you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We hope to welcome you back soon for another wonderful experience!

8/10 - 좋아요

Tina

It is an older property but we just needed a place to stay for one night. It worked fine.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Tina,Thank you for choosing our hotel for your stay. We're glad that our property served your needs for an overnight stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Kendra 님, Lethbridge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We really enjoyed our stay. The room had everything we needed and was a great size. Nice hot shower! Very good wifi! Small kitchenette so we didn’t have to eat out every meal. Very walkable location. Close to rock beach and sand beach. Easy to get to Oceanside. We will definitely be back!!
2024년 2월에 8박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Kendra,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you enjoyed your time with us and found the room to be well-equipped and spacious. It's great to know that the hot shower and wifi met your expectations. We're glad that the location worked well for you and that you were able to explore the nearby beaches and Oceanside easily. We appreciate your feedback and look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Patrick 님, Albuquerque

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance from the beach. Had been renovated with a good renovation. Furnishings of good quality. Friendly and efficient staff.
2024년 2월에 6박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Patrick,Thank you for choosing our hotel for your recent stay. We're glad to hear that you enjoyed our convenient location within walking distance of the beach. It's great to know that our recent renovations and quality furnishings met your expectations. We appreciate your kind words about our friendly and efficient staff. We hope to welcome you back again in the future for another enjoyable stay.

10/10 - 훌륭해요

Sophia

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Sophia,We are glad to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another wonderful experience.

10/10 - 훌륭해요

Abel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Abel,Thank you for choosing our hotel for your recent stay. We're glad to hear that our convenient location met your expectations. We hope you had a great time exploring the nearby attractions. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Deb

연인과의 여행
별로예요: 편의 시설/서비스
This was a good place. Basic, but fairly clean. The breakfast was only small danishes, coffee, juice, apples. The neighborhood was quiet and felt safe. There's a train across the street that blows through quite regularly during the day, but didnt bother us at night. The besuty of this hotel is the short walk to the Stonr Steps leading to the beach. It was great to watch the breakers!
2024년 1월에 7박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Deb,Thank you for choosing our hotel for your stay. We are glad to hear that you found our place clean and the neighborhood felt safe. We appreciate your understanding regarding the train nearby and are happy that it didn't disrupt your sleep. It's great to know that you enjoyed the beautiful view of the beach from the Stone Steps. We hope to welcome you back for another enjoyable stay soon.

10/10 - 훌륭해요

ellen 님, Manhattan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my go to hotel in Encinitas. Rooms are always clean and quiet and the staff is always friendly. What more can you ask?
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello ellen,Thank you for your kind review! We are thrilled to hear that you consistently enjoy your stays with us at our Encinitas hotel. Our team takes great pride in providing clean and quiet rooms, and we appreciate your recognition of their friendliness. We look forward to welcoming you back for another wonderful experience in the future.

4/10 - 별로예요

Sue

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stinking old fungus smell
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Sue,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by the odor you experienced. Our team has been notified and will address this matter promptly. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Huong

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Huong, We appreciate you choosing our hotel for your stay. If there is anything that we can improve upon, we would love to hear from you. Please reach out to us directly so we can address any concerns you may have had during your visit. Thank you and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

L.C.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello L.C.,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. We strive to provide excellent service and accommodations to our guests. If you have any future travel plans, we would be delighted to welcome you back.

10/10 - 훌륭해요

Laurie

We were there for an overnight stay. Checkin was for 3 pm but we were supposed to be at an event at 3 so I called a few days before and asked for an early check in. They made that happen and even called me when the room was available. The gal at the front desk was very nice!
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Laurie,Thank you for sharing your experience with us! We're glad to hear that our team was able to accommodate your request for an early check-in and that our staff provided excellent service. We strive to make our guests' stays as pleasant as possible. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Alma Delia

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like that there was no problem at check-in. Continental breakfast was decent. I stayed here for a week with no issues, disturbances. Beach was within walking distance. I really liked my room. Management was really nice.
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Alma Delia,Thank you for sharing your positive experience with us! We are delighted to hear that your check-in was smooth and that you enjoyed our continental breakfast. It's wonderful that you had a hassle-free week-long stay without any disturbances and were able to easily access the nearby beach. We are glad that you found your room comfortable and appreciated the friendly management. We hope to welcome you back in the future!

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at Brisa Pacifica Hotel was a blend of convenience and minor discomforts. Its proximity to a railway track initially caused concern, but thankfully, the noise was bearable with the windows closed. However, a slight gap in the window prevented complete closure, which could have been an issue if not for our exhaustion helping us sleep through any potential noise. The inclusion of a dining table in the room was a welcome feature, especially as we resorted to a quick dinner of instant noodles upon our arrival. This small convenience was appreciated during our two-night stay. Regrettably, the breakfast was a letdown, offering only a limited selection of sweet cakes, cookies, and nearly inedible fruit. It was, without a doubt, the poorest breakfast experience of our 9-day Christmas trip. A notable inconvenience was the bathroom light, which would automatically turn off after a certain period, leading to a startling and potentially hazardous situation during showers. Additionally, the lack of a hairdryer was another oversight in amenities.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Peter, Thank you for sharing your experience at Brisa Pacifica Hotel. We apologize for any inconvenience caused by the proximity to the railway track, but we're glad to hear that the noise was bearable with the windows closed. We appreciate your feedback regarding the window issue and will address it accordingly to ensure a more seamless experience for future guests. We're delighted to hear that you found the inclusion of a dining table in the room to be a welcome convenience. We apologize for any disappointment with the breakfast selection and will pass along your feedback to our team for review and improvement. Regarding the bathroom light and the absence of a hairdryer, we apologize for any inconvenience caused. We appreciate your input and will take it into consideration as we continually strive to enhance our guests' experiences. Thank you again for your feedback, and we hope you had an otherwise enjoyable stay. Should you have any further concerns, please feel free to reach out to our management team directly.

2/10 - 너무 별로예요

Damodar 님, Mississauga

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed sheets and the comforter are badly soiled and also had mold. When complained the reception offered to change the room. But we inspected the new room and found it to be not much different. Since it was too late to go and find another room, we had to stay that night. It was practically a sleepless night. This hotel to be avoided.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Damodar, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take cleanliness and guest comfort seriously, and we have shared your concerns with our housekeeping team to ensure this does not happen in the future. We hope you will give us another opportunity to provide you with a more enjoyable stay.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a no frills hotel, but it's clean and has a great location.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Leslie,Thank you for your review! We're glad to hear that you found our hotel to be clean and in a convenient location. We strive to provide a comfortable stay for our guests, even if we don't offer all the extra amenities. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

john

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello john, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.