I regret to learn that your stay with us was not the flawless experience we promised. We want every guest to leave feeling truly pampered - with outstanding service, spotless rooms, and unforgettable experiences. Our team is our strongest asset, and we take pride in their ability to quickly fix any issues so that our guests can get back to their beautiful and inspiring hotel experience. We want to ensure that every stay is exceptional, and our hotel management will conduct a thorough evaluation of your experience. I am sorry for any inconvenience or disappointment you experienced during your stay. I hope you will give us another opportunity in the future to provide you with the unforgettable experience we are dedicated to delivering.Regards, Alyssa Turowski, General Manager

Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. I imagine that my colleagues looked after your every need, and I will ensure your kind rating are shared with all of the team across the hotel. We all look forward to welcoming you back again very soon. Regards, Alyssa Turowski, General Manager

Thank you for your outstanding review. We are delighted you enjoyed your stay, the well-appointed rooms, and the service our colleagues were able to provide you with. We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all their expectations. We look forward to welcoming you back very soon, at which time we will make every effort in providing you with another perfect visit. Regards,Alyssa Turowski, General Manager

Dear Jae Sung, My heart sank to know that you left the hotel feeling this way and that we hadn't had the opportunity to try to make things better while you were with us. It is clear, on the occasion of your visit, we did not meet expectations or our usual high standards of service and I am really sorry to hear this. We care very much about how this experience made you feel and hope that we will be able to welcome you back to Hilton La Jolla Torrey Pines, in the future, and restore your faith in us. Warm regards, Alyssa Turowski, General Manager

Dear Sheryl,Thank you for your review. We sincerely regret your disappointment with your experience. Please know we value the safety of our guests and their property above all else, and we ensure a secure environment on our property. That said, we regret any concerns you have in this regard, and we'll be sure to share your feedback internally for further consideration. It was a pleasure having you here, and we hope you will give us another chance to change your lasting impression. Alyssa Turowski,General Manager

Dear Shawn,Thank you so much for choosing to stay with us at Hilton La Jolla Torrey Pines. Our goal is to provide every guest with pristine accommodations, so we're thrilled this was the case for you. It's also great to read our friendly team and beautiful views were some of the highlights of your trip. The pleasure was truly ours, and we hope you choose to visit us again in the future. Alyssa Turowski,General Manager

We are happy to hear you enjoyed your stay! We look forward to having you back the next time you are in the area!

Thanks for staying with us! We are so happy to hear you enjoyed our team! I have made note of your feedback regarding the room and pool and will share with our team!

Dear Angela,Thank you for your review. It was a pleasure having you as our guest recently, and we appreciate you mentioning our stunning views. Rest assured, our prices are competitive for our area— though we'll be sure to share your feedback internally to ensure our parking fee is more prominent moving forward and to seize any opportunity to improve. That being said, we hope to deliver a fantastic overall value the next time you visit our property. Alyssa Turowski,General Manager

Dear Fourd,We appreciate you sharing your thoughts. Please accept our sincere apologies for the unexpected power outage, and we're very sorry for the inconvenience. This is certainly not the experience we ever want for our guests, and it is also not representative of a typical stay at our hotel. On behalf of our team, we hope to have a chance to transform your opinions. Alyssa Turowski,General Manager

Dear Scott,Our team knows what it takes to ensure our guests enjoy their stay. They will be delighted to know their service was highlighted in your review. Thank you for the five-star rating. We hope to continue meeting your expectations on future stays with us should you travel back to La Jolla again.Alyssa Turowski,General Manager

Dear Kimberly,It's a delight to have earned your perfect rating. We're so glad that your meal was everything you hoped for, and we appreciate you sharing your compliments. The next time you're planning another fun-filled getaway, think of Hilton La Jolla Torrey Pines! Alyssa Turowski,General Manager

Dear Rui,Thank you so much for the high rating! It warms our hearts to know that you and your family had an amazing stay with us overall. Please come back and join us again soon. Alyssa Turowski,General Manager

Dear Rachel,We're delighted you had the welcoming, comfortable visit we strive to provide our valued guests. Thank you for sharing your positive experience, and please return to Hilton La Jolla Torrey Pines soon for another memorable time.Alyssa Turowski,General Manager

Dear Gary,We're disheartened to hear about your experience and appreciate you bringing this to our attention. Continuous improvement is our goal, and your feedback is invaluable in guiding our efforts. We're committed to enhancing our facilities, and we hope to have the opportunity to provide a more positive experience in the future.Alyssa Turowski,General Manager

Dear Jooha,Thank you for being our guest and sharing your feedback. While we are sorry you had a slight concern with nearby construction, we are delighted you still had such a wonderful visit. We truly appreciate you sharing your lovely five-star review, and we look forward to welcoming you back to Hilton La Jolla Torrey Pines for another memorable visit.Alyssa Turowski,General Manager

Dear Mark,Thank you for sharing your experience. We hear your concerns with the parking lot and showers, and we're pleased that the rest of your stay with us was a positive one. It would be our pleasure to welcome you again to Hilton La Jolla Torrey Pines, so don't be a stranger!Alyssa Turowski,General Manager

Dear Scott,It was such a pleasure having you as our guest! Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Thank you for your great review and perfect rating, and we hope you return soon.Alyssa Turowski,General Manager

Dear Arthur,Thank you for choosing to stay with us and for your feedback. We appreciate your suggestions regarding our hotel, as we always look for ways to continually improve. Thanks for visiting, and it would be an honor to have you stay with us again anytime.Alyssa Turowski,General Manager

Dear Juan,Thank you for taking the time to share your feedback. We are disappointed to hear of the issues you encountered during your stay. Guest safety and well-being are of utmost concern, and these matters will be looked into and properly addressed. Alyssa Turowski,General Manager

Dear Joaquin,We're delighted you enjoyed your stay at Hilton La Jolla Torrey Pines! Thank you for the kind review. Please come see us again soon.Alyssa Turowski,General Manager

Dear Manuel,We're delighted to hear that you had a pleasant experience during your stay at Hilton La Jolla Torrey Pines. Your kind words regarding our team members are greatly appreciated, and we look forward to welcoming you back for another enjoyable visit.Alyssa Turowski,General Manager

Dear Joaquin,It's wonderful to receive your outstanding review of Hilton La Jolla Torrey Pines! Ricky, Raul, and the rest of our team are proud that our warm hospitality and comfortable accommodations made your stay exceptional. Many thanks for your kind praise and we hope you'll return!Alyssa Turowski,General Manager

Dear Alexander,Thanks for choosing Hilton La Jolla Torrey Pines. We're glad you appreciated our shuttle transportation and friendly service. It would be a pleasure to welcome you back in the future. Alyssa Turowski,General Manager

Dear Israel,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any concerns about the age of the property and for any disappointment with the included amenities. We'll pass your comments along to the appropriate staff members, and we'd appreciate the chance to provide you with a more positive experience.

Dear Mathias,It brightens our day to know that you had a fantastic experience with us. Location is one of the most important aspects of a trip, so we’re glad you could enjoy all the convenience ours affords our guests! Additionally, we're thrilled our hospitable team left a memorable impression on you as we strive to provide exceptional guest service. Your feedback about the heat will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. Thank you for taking the time to leave a review, and we hope you return soon.

Dear Ricardo, Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you as our guest, and we hope to welcome you back soon.

Dear Jasmeet,We appreciate you sharing your feedback with us. It's good to know our location met your needs well. However, we apologize sincerely for aspects of your visit that didn't meet your expectations. Your input will aid us as we continue making improvements. That said, we're glad you enjoyed our views of the golf course. Thank you for your thoughtful input and we hope for a chance to make your next visit even better.